Our apology about smoke smell in our non smoking property. Housekeeper are warned to check an clean room accordingly inform front desk about smoked in room which is not allowed but certain customer does that. We use the odor cleaner and dehumidifier to remove the smell which was done after your response. Hope to see you in future with better experience. Thanks for the review !

Thanks for your review we are working on upgrades when you come back in future you will see the difference. Our staff takes pride to serve better every day in this hardship situation with economy. Regards Misha FM AGM

We appreciate your feedback. Sorry to hear about squeak experience had warned housekeeper to inform us so we can resolve the issue. Thanks again for the feedback..

We apologize about tax bracket is not fixed in our Choice Hotel System working on that to get done soon ! Your complaint is been notified to staff to take appropriate action so we can serve you better in future when you visit again with big difference.

We do apologize about your experience at our property. Our staff takes pride to serve better to all customer hopefully you will difference in near future.

Our apology for WiFi issue its been resolve now some times due to weather or on going Fiber optic construction in area it was delayed to shortage staff but now its been resolved. Our staff is been warned about housekeeping issues. Hope to see you in future with difference in our services.

Sorry to hear about your experience just warned the staff to do better service to make comfort. In future you will see much difference in our customer service and property. Thank you for the review look forward in future !

We do apologize our staff is been warned to take care of issues . Hope to see you in future with difference in our services.

We do apologize about WiFi issue our company had notified the service provider about this issue and working to resolve that soon !

We do apologize about Wifi issue we are working to resolve that issue sooner. Thanks for taking time to fill out review to serve better our staff takes pride and positive.

We apologize your experience during the stay at our property. We warned housekeeping & maintenance to fix the issue so nobody can face this issue again. Deposits usually takes 7 - 10 business days to get back on your credit card depends on your bank also. Please check and let us know ! We appreciate your review feedback to us so we can improve our services.

I do apologize about your experience at your hotel hope this Covid-19 situation slow down and once we find more staff on board we can serve better. Thanks for the review it helps us to improve our quality of service in future ! Best Wishes D Patel

Sorry since last years majority business got into trouble since US govt giving away free money for unemployment. Hard to find any help the Front Desk rush to ER in hospital due emergency he is only working 24/7 in Front Desk & Housekeeping.. Hopefully next time when you come we don't have this kind of problem !

Sorry to hear about your experience. Will do the best to get more help in future to do better in customer service hope to see you in future with difference in our services. Thanks for the review.

Thanks we appreciate your feed back our staff takes pride to serve better every day ! Hope to see you in future ..

Thank you for your review our staff takes pride to do better in customer service and hope to see you in future with better opportunity !

Thank you for the review our staff takes pride to serve better quality customer service. Look forward to see you in future. Have a Safe trip !

We do apologize about your concern our staff is been notified and housekeeper was warned on the concern you pointed out. Hope to see you in future with better quality service and staff. Have a Safe trip !

I do apologize about your stay right now Choice Franchise hasn't allowed to serve breakfast due to Covid-19 situations. Hopefully soon things get better you see changes in franchise. Housekeeping staff was warned to check proper cleaning methods. Hope in future you see a bit difference. Thanks for the review to improve our qualities and standards.

Sorry for misunderstanding our third party reservation system has $100/- deposit fee which we refund at the time of check out for any damages. Will let third party companies know to let customer aware of this situations. Hope in future clear the air out and have a safe trip. Thanks for the review.

We do apologize about misunderstanding happened between you and desk clerk just warned about asking questions upfront. Hope to see you in future with better comfort and peace of mind !

Thank you for the review we are working on Breakfast as this Covid-19 thing is going on. Look forward to serve better our staff takes pride to make more improvements day by day.

We appreciate your review Andrew our staff always like to hear our service and do some improvements to serve better customer service. Will look forward to see you in future !

Thank you for review our staff takes pride to serve better to our customer any suggestions most welcome we like to improve our self. Best Wishes Nicole L

Sorry for your experience at our Hotel. We had warned Front Desk and Housekeeping to check proper issues and fix them right away. Our staff always wear mask at front desk since pandemic. Hope to see you in future with difference in our services. Best Regards D Patel

Thank you for taking time for review. We appreciate your business and positive feed back about how you feel. I do apologize about someone smoke in that room will make housekeeper clean properly. Since Covid-19 breakfast is hard to serve to all customer at this point once things get normal will be available. Hope to see you in future while on this way !

Thank you Hans Our staff will be doing best on comments and reviews we rec'd .. Hope to see you in future !

Thank you Our staff take pride and any suggestion we do improve our self in this tough times.

Thank you our staff takes pride to serve every customer in a right way. Look forward to see you in future !

Thank you for your feedback our staff takes pride and if we lack try to improve the quality and service. We look forward in future to serve better. We appreciate your business.

Hi Ruben our staff takes pride in feedback and help us out to improve our level where we failed. Thanks once again and look forward in future with better services.

Hello Julie we appreciate your feedback and look forward in future to stay with us !

Thanks Mary for your response we appreciate and our staff works hard to improve quality and customer service.

Hi Chris i do apologize about your experience we are working on our breakfast area. Thanks for your review to make our efforts better in near future to see you again with more updates.

I do apologize about your experience at our property we warned housekeeper to clean room properly & order new locks from China hopefully by Sept end everyone lock is gonna replaced with new lock system.. Hope in near future you visit us again a big difference will be in appearance. Thanks for the feedback to improve our standards !