How kind! We're so glad you enjoyed your stay. We hope to have you back again in the future. Safe travels and Aloha!

Mahalo for your review! We are happy to hear our staff was helpful and you were comfortable during your stay! We're located in a quiet neighborhood just outside of Hilo, and recommend that visitors rent a car in order to make the most of their time in Hilo as attractions on the Big Island are spread out. It's important to us that our price matches the value of our space to guests; unlike many inns in Hilo, we have a hot tub, sauna, and recreation area for our guests' use which is why you may have found the price to be high. We hope you had a chance to use these facilities! Until next time, aloha!

Mahalo Maxime! We really enjoyed getting to know you. Wishing you all the best in your travels and keep those lava rocks where you found them ;)

Mahalo for your review! We're sorry to hear you found our rooms to be too expensive, we do try to be reasonable while still being competitive with our pricing! As for breakfast at our inn, we provide vegetarian, continental-style fare--a quick complimentary option that only requires us to bake the fresh bread each morning. Our smoking area is right beside the porch where Annie likes to hang out, there is a receptacle there for butts. We hope you enjoyed the rest of the Big Island on your trip and that you get to return soon. Aloha!

Aloha, Thank you for your review. We are very sad to hear you had a disappointing experience at our bed and breakfast! We provide earplugs in each room to counter the sound of the coqui frogs at night, because we know it bothers some people. Yes we are a ten minute drive outside of Hilo town, and the districts of the Big Island are so sprawled out that we recommend to all our guests renting a car or familiarizing themselves with the Uber app or Hawaii taxi services. We do not know when your reservation was, but in most circumstances, we provide our few dissatisfied guests with at the very least a partial refund for their stay, even though our cancellation policy is strict. We genuinely want all of our guests to have a great experience on the island. Please, contact us if you feel you were treated unfairly! Again, mahalo for your review. A hui hou!

Aloha and thank you for staying with us. We're so happy you enjoyed the space and felt the love we put into it. The location is certainly off the main drag and we strongly recommend renting a car to make the most of your Big Island adventures. Hope to see you again, a hui hou!

Thanks so much for the thoughtfulness and attention to detail in this review, we truly appreciate your feedback. We are so pleased to hear you had an enjoyable experience, were able to connect with our staff, and appreciate the cleanliness and affordability we offer. We do offer full use of our kitchen, including all the cooking and baking utensils one may need to make a fresh meal. We suggest our guests make full use of our laundry facilities, especially the dryer for their towels and swimwear, as Hilo is a very humid climate and we find that hang drying is often inefficient. We are very happy to hear that you were able to enjoy some of the delicious fruit from our property, as it is abundant with oranges, avocados, mountain apples, surinam cherries, noni fruit and mac nuts. Our location is more scenically located than many of our competitors, in between downtown Hilo and the Kaumana Caves, not a far drive from Mauna Kea. Coqui frogs and roosters are very prevalent in all of Hilo, while many find their night songs to be tranquil we do realize not everyone can easily adjust, so we do provide extra sets of earplugs for all of our guests. Our bed & breakfast is one of the newer ones here in Hilo, and we take great pride in our ability to learn and perfect the customer experience we offer with each and every guest. It does generally take 5-7 business days for discounts to process, we appreciate your patience and will be checking into the matter further for you. Mahalo and a hui hoi!

Aloha, Many mahalos for your review, we are delighted that you enjoyed your time with us. We are glad we were able to provide you with satisfactory accommodations and that you experienced plenty of aloha from our staff during your stay, We are taking note of the challenge you mentioned with roadside visibility and and working towards making it easier for our guests to find us in the future. Thank you again for your feedback and we hope to see you again on your next visit!

Aloha and mahalo for your feedback. We are so happy you enjoyed the space and it means a lot that you felt welcome and at home. Hope to see you again, a hui hou!

Aloha, we are so glad you enjoyed your stay with us. Until next time, a hui hou!

Aloha! We are happy you enjoyed your stay and are sorry to hear about the distracting noises you experienced. Coqui frogs and roosters are infamous all over Hawai'i for their resounding calls. At your suggestion, we've taped down the doors so as to mitigate the loud sounds. We hope that if you stay with us in the future, you will have a more pleasant experience. Mahalo and a hui hou!

Aloha! We are so pleased that you enjoyed your stay with us. Eleven minutes from the center of downtown Hilo, we are happy to offer accommodations away from the bustle of town and close to the caves, waterfalls, rivers and natural features of the island. Hope to have you again, a hui hou!

Aloha and Mahalo for your review. We are glad you were able to have a relaxing stay and hope we may see you in the future. A hui hou!