룸, 킹사이즈침대 1개, 장애인 지원, 금연 (Tub with Grab Bars) | 책상, 다리미/다리미판, 무료 WiFi, 침대 시트

호텔 캐롤리나, 어 데이즈 인 바이 윈덤 여행 후기

2 out of 5
호텔 캐롤리나, 어 데이즈 인 바이 윈덤
9 Marina Side Drive, Hilton Head Island, SC

이용 후기

6.4
평점 10 - 훌륭해요. 1005개 이용 후기 중 160개" "
평점 8 - 좋아요. 1005개 이용 후기 중 273개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 251개" "
평점 4 - 별로예요. 1005개 이용 후기 중 176개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 145개" "

6.4/10

청결 상태

7.4/10

직원 및 서비스

5.8/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

8/10 - 좋아요

Maclean

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Suzanne, GM 님, 2024년 3월 21일
Thank you!

4/10 - 별로예요

Carleen

좋아요: 청결 상태
Nothing special. They almost cancelled our reservation- due to their own issues.
2024년 3월에 1박 숙박함
답변 제공: Suzanne, GM 님, 2024년 3월 18일
Hello :-) No ma'am your card on file declined for pre-authorization. As we discussed, every reservation needs a valid form of payment on file. As we also discussed, I am sorry you missed "the fine print" on your 3rd party's website, but it is there... that your card "can be charged ANYTIME after cancelllation period has past. Thank you and have a great day!

10/10 - 훌륭해요

ginny

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice area
2024년 3월에 1박 숙박함
답변 제공: Suzanne, GM 님, 2024년 3월 16일
THANK YOU!!

10/10 - 훌륭해요

Duane

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Desk staff was awesome!
2024년 3월에 1박 숙박함
답변 제공: Suzanne, GM 님, 2024년 3월 9일
Thank you for staying the weekend with us!!

2/10 - 너무 별로예요

Josh

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Suzanne, GM 님, 2024년 3월 11일
Have a grreat day

8/10 - 좋아요

Romario

좋아요: 청결 상태
good
2023년 12월에 1박 숙박함
답변 제공: Suzanne, GM 님, 2024년 2월 15일
Thank you for staying with us!

8/10 - 좋아요

Kyle

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Suzanne, GM 님, 2024년 1월 24일
Thank you!!

10/10 - 훌륭해요

Stephanie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Days inn hilton head is a lot better than most days inn. Smelt good, had a soft towel just for makeup, hair dryer, friendly staff and elevator.
2024년 1월에 7박 숙박함
답변 제공: Suzanne, GM 님, 2024년 1월 24일
Thank you! Have a safe trip home!

4/10 - 별로예요

Gonzalo

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The uncomfortable look of toilet a lot of stains make it looks it is dirty.
2023년 12월에 2박 숙박함
답변 제공: Suzanne, GM 님, 2024년 1월 24일
Sorry- that is what happens when the hotel closed from Covid... and the hard water staining is impossible to get off. WE HAVE TRIED everything! I have even myself cleaned toilets in front of guests iand it's looked exactly the same afterwards so they understand it is due to the 6 month closure and hard water staining. We've been trying for years to fix...impossible :-(

8/10 - 좋아요

Aracelis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Suzanne, GM 님, 2023년 12월 9일
Thank you! And congratulations to your son!

10/10 - 훌륭해요

Stacy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Suzanne, GM 님, 2023년 12월 8일
Thank you!! Have a great holiday!

10/10 - 훌륭해요

Hae-Ji

좋아요: 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Suzanne, GM 님, 2023년 12월 5일
Thank you! Hope to see you again!

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
good hotel
The hotel itself is old, so I can't say that the room was clean, but it was clean enough to show that it was well-maintained. The front staff greeted me with a smile when I checked out, and it was a pleasant start to my day.
2023년 11월에 1박 숙박함
답변 제공: Suzanne, GM 님, 2023년 11월 30일
Thank you for staying with us!

8/10 - 좋아요

Kelly

2023년 11월에 1박 숙박함
답변 제공: Suzanne, GM 님, 2024년 1월 24일
Thank you!

2/10 - 너무 별로예요

Rotem

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
not a place I will recommend, from the rude staff to the dirty carpet and walls
2023년 11월에 3박 숙박함
답변 제공: Suzanne, GM 님, 2023년 11월 8일
Very sorry, but just because you didn't get the answer you wanted, doesn't mean the staff is rude :-) Trying to check in at 11:10am (check out time) when your arrival is 4pm (but remember you were let in at 2:30 an hour and half early) and also asking for a 1st floor Double Queen when the hotel isn't built that way (they are all on the 3rd floor). You were also refunded for 2 nights of your 3 night (non refundable) stay after you were already in the room for 4 hours...And again sorry you didn't like your NEWLY REMODELED room (the 1st time the room was open this year, as a matter of fact). Have a nice day! :-)

8/10 - 좋아요

Carolyn

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Needs updates, but staff was very friendly and price was within budget. Diner outside hotel was also great.
2023년 11월에 3박 숙박함
답변 제공: Suzanne, GM 님, 2023년 11월 5일
Thank you!!

10/10 - 훌륭해요

Pamela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My stay was good
2023년 10월에 2박 숙박함
답변 제공: Suzanne, GM 님, 2023년 10월 23일
Thank you for staying with us!

8/10 - 좋아요

russell 님, palmetto

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to town
2023년 10월에 2박 숙박함
답변 제공: Suzanne, GM 님, 2023년 10월 23일
Thank you!

10/10 - 훌륭해요

yuriy

2023년 10월에 2박 숙박함
답변 제공: Suzanne, GM 님, 2023년 11월 16일
Thank you!! Hope to see you again soon!

2/10 - 너무 별로예요

Herbert

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Suzanne. GM 님, 2023년 10월 21일
Here for 2 days... I put you on the 1st floor as requested in a newly remodeled room- Not a peep out of you for 2 days? Can't help if we don't know what could possibly be the problem in one of our most favorite and popular rooms that everyone else LOVES :-) Even use this room as a "can we see the room" show room :-) Weird. Okay, thank you!

2/10 - 너무 별로예요

Ron

별로예요: 청결 상태, 숙박 시설 상태 및 시설
We did not even stay at the room we checked in and the room stunk and the tub had rust stains in it. We went to a different hotel for the night
2023년 10월에 1박 숙박함
답변 제공: Suzanne, GM 님, 2023년 10월 20일
Without coming to the front desk and voicing any concerns??? This room was cleaned the next day after this guest as room showed signs of being occupied. Bed tussled, wet towels on floor and shower used, etc. Confused the hotel with the one you did stay at? Thank you!

8/10 - 좋아요

Heather

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The manager Stephanie was very professional and answered all our questions. She was very knowledgeable about the area, which helped us immensely. The room was very clean , bathroom a bit tired but very clean. Excellent value for the Hilton Head area.
2023년 10월에 2박 숙박함
답변 제공: Suzanne, GM 님, 2023년 10월 15일
Glad y'all enjoyed yourselves :-)

8/10 - 좋아요

Cydel

2023년 10월에 2박 숙박함
답변 제공: Suzanne, GM 님, 2023년 11월 5일
TY!!

2/10 - 너무 별로예요

Russell

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staying 3 nights but don’t know if I can make it. Paid for so can’t lose my money. We work hard to make a living and hardly ever get to take a vacation and then come here and be so disappointed. For this to be a hotel in a beautiful place and the name Wyndham attached to it I must say it is horrible. Sleeping on bed is about like sleeping on floor. Dead bugs and flies on window seal. In bathroom no where to put anything. No shelves and the wire rack that is in there is about to fall off wall. Rust running down inside door. Don’t know if it’s from water leaks or what. TV service stinks. May as not have any. The pictures on their web page is not what you find when you get there. The lobby looks like something from the movie Deliverance. I would never stay here again and I would never ever recommend this place to anyone to stay at while in Hilton Head. I’m sorry but this is the most run down place I’ve ever stayed at. Wyndham should be ashamed of themselves for letting this place look like this. Locks and doors on inside look like they’ve never been cleaned and you’re scared to sleep because the screws that hold the extra latch on is pulling out of wall. There’s more I could say but I guess this is enough
답변 제공: Suzanne, GM 님, 2023년 10월 12일
#1 I checked you in, Suzanne the GM. Remember, I went myself to checked your room since you were an hour earlier than check in time. I did turn on your TV to check it as we always do...fyi we have New Spectrum Cable 221 channels! :-) 6 Guides listed on the info packet I gave you. If you need help navigating let me know :-)You are in a ADA room, which remember I noted to you at check in and you said you were aware... that is why YOUR BED is lower to the ground. And yes along those same lines, there is no under the sink in your bathroom to put anything because again it is an ADA room and the bathroom is for someone in a wheelchair.The only thing I will agree with you on- is the back of the door- we just lubricated a lot of the doors and the oil stained them. And yes, we plan to paint them this off season. Moving forward since you are here for 2 more days...I will have maintenance check your safety latch as people do abuse those propping their doors open. Any other concerns- it would be nice to get an opportunity to help you rather than read about it here...

4/10 - 별로예요

Lisa

단체 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Bathroom was dirty. Toilet had brown stains. Tub did not look clean. Window Curtains were torn and raggedy with brown spots.
2023년 10월에 1박 숙박함
답변 제공: Suzanne, GM 님, 2023년 10월 12일
I checked you in, saw you during your stay and checked you out and nothing was said to me directly??? Odd.

10/10 - 훌륭해요

Pamela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My stay was good
2023년 9월에 2박 숙박함
답변 제공: Suzanne, GM 님, 2023년 10월 2일
Thank you!

6/10 - 괜찮아요

Quincy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very quiet safe just need updates facility rooms kind of small but overall very unique place to stay for the price
2023년 9월에 2박 숙박함
답변 제공: Suzanne, GM 님, 2023년 9월 28일
Thank you! Facility Rooms?? I am guessing you're speaking of the bathroom :-) Yes it is a older hotel so the facilities are what they are as we can't take away any space from the bedrooms :-) Thank you for staying with us!!

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
a
2023년 9월에 1박 숙박함
답변 제공: Suzanne, GM 님, 2023년 9월 17일
Thank you for staying with us!

8/10 - 좋아요

Mary

좋아요: 청결 상태
Average hotel. Met my expectations for a single night stay.
2023년 9월에 1박 숙박함
답변 제공: Suzanne, GM 님, 2023년 9월 18일
Thank you for staying with us!

8/10 - 좋아요

Sara

2023년 9월에 1박 숙박함
답변 제공: Suzanne, GM 님, 2023년 9월 10일
Thank you for staying with us!

8/10 - 좋아요

Deborah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We were in a queen suite and enjoyed the spaciousness. Updated furniture and tv's, comfortable. Bathroom needs updating, clean but worn. Highly recommend Hotel Carolina.
2023년 9월에 1박 숙박함
답변 제공: Suzanne, GM 님, 2023년 9월 9일
Thank you for staying with us!

2/10 - 너무 별로예요

Catherine

별로예요: 숙박 시설 상태 및 시설
Our room was in a very poor condition and badly needed refurbishing. The bathroom equally poor. It was the strangest thing to have put used towels in a plastic bag outside our room. Then we were told we wouldn’t get clean towels if we failed to do this. A stay not to be repeated.
2023년 8월에 3박 숙박함
답변 제공: Suzanne, GM 님, 2023년 9월 3일
Miss Catherine, I didn't hear any problems from you during your THREE night stay... and I am sorry you didn't like your newly remodeled room that Wyndham chose all the decor :-) And yes, I could have left you with the Wyndham Green system of not servicing the room until after the 3rd day... but I supplied you with fresh towels everyday with that bag system you spoke about and used :-) Thank you for staying with us!

8/10 - 좋아요

Pamela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Suzanne, GM 님, 2023년 8월 25일
Thank you for staying with us!

8/10 - 좋아요

Tim

2023년 8월에 1박 숙박함
답변 제공: Suzanne, GM 님, 2023년 9월 8일
Thank you!

4/10 - 별로예요

Jose

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 3박 숙박함
답변 제공: Suzanne, GM 님, 2023년 8월 4일
Guest did not stay here, reservation was cancelled.

6/10 - 괜찮아요

Rawle

좋아요: 직원 및 서비스
The property is old but we barely stayed in doors. Staff was wonderful
2023년 7월에 3박 숙박함
답변 제공: Suzanne, GM 님, 2023년 7월 31일
Glad you had fun at the BEACH!! Thank you for staying with us!

10/10 - 훌륭해요

Rhonda K

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Girls trip
It was a nice place for a quick girks get away. The staff was was friendly and it was a great location for shopping,going to the beach and eating.
2023년 7월에 2박 숙박함
답변 제공: Suzanne, GM 님, 2023년 7월 31일
THANK YOU! Glad y'all enjoyed your stay!

8/10 - 좋아요

Sheryl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Suzanne, GM 님, 2023년 7월 31일
Thank you!! Glad you enjoyed your stay!

10/10 - 훌륭해요

Stephen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Suzanne, GM 님, 2023년 7월 31일
Thank you for staying with us! Come back soon!

8/10 - 좋아요

David

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rugs needed cleaning .
2023년 7월에 1박 숙박함
답변 제공: Suzanne, GM 님, 2023년 7월 28일
They are on a 2 week rotation... I will check the room you were in :-) TY for the heads up!!

10/10 - 훌륭해요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Staff
2023년 7월에 1박 숙박함
답변 제공: Suzanne, GM 님, 2023년 7월 28일
Thank you!! Glad you enjoyed your stay!

10/10 - 훌륭해요

Luke

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Suzanne, GM 님, 2023년 7월 25일
Glad you and all the kidlets had a good time!

8/10 - 좋아요

soribel 님, Oxford

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2 nights, king room was clean and comfortable, it was quiet, basically served the purpose. If you are going to spend most of the day at the beach then late dining. The hotel is ok. My room was clean no smells I was worry due to low ratings but so close to be beach and dining. Is a good locAtion. And the staff was friendly
답변 제공: Suzanne, GM 님, 2023년 7월 25일
Thank you for staying with us!!

6/10 - 괜찮아요

Patricia

2023년 7월에 2박 숙박함
답변 제공: Suzanne, GM 님, 2023년 8월 16일
Thank you for staying with us!

10/10 - 훌륭해요

Carmen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I was sceptical at first after reading some of the reviews but I usually don’t let that change my mind. It is a older property but seems decently kept up. We stayed in a king room which was clean . The property was quiet. The manager Suzanne was friendly and personable we even added a day to our stay after the first night. For a clean quiet place to stay I recommend this place.
2023년 7월에 2박 숙박함
답변 제공: Suzanne, GM 님, 2023년 7월 23일
Thank you for staying with us!

4/10 - 별로예요

Gina

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The shower and bathroom were dirty, paint peeling off walls, curtains were dirty and grounds looked old. Luckily this was just a one night stay as we arrived early to avoid traffic.
2023년 7월에 1박 숙박함
답변 제공: Suzanne, GM 님, 2023년 7월 23일
I will look into your maintenance issues, thank you! Sorry to read about it here after tour gone and not while you were here :-)

2/10 - 너무 별로예요

Kristine

Disgusting smoke filled terrace right by the door to our room. Signs clearly stating no smoking and each time we needed to go to our room it was terrible. Toilet was loose and the towel rack broken off wall. Not a pleasant stay. Smoke especially is NOT acceptable
2023년 7월에 1박 숙박함
답변 제공: Suzanne, GM 님, 2023년 7월 23일
I wish you would have mentioned these issues... the maintenance staff could have fixed both the toilet seat and the towel tack in 2 minutes...and I would have nixed the smoking. We are constantly dealing with inconsiderate guests that think that smoking outside their room is okay...but it's impossible to watch 24/7 but one call to the front desk and it's over. Thank you!

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Suzanne Mark was friendly, professional and excellent all the way around. We would definitely stay there again!
2023년 7월에 3박 숙박함
답변 제공: Suzanne, GM 님, 2023년 7월 21일
Awww thank you for staying with us!

4/10 - 별로예요

Bobby

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: Suzanne, GM 님, 2023년 7월 20일
Thank you for staying with us!

6/10 - 괜찮아요

Winslow

연인과의 여행
It was convenient.
2023년 7월에 4박 숙박함
답변 제공: Suzanne, GM 님, 2023년 7월 14일
Thank you for your stay!