While this property is in a nice location, the rooms large and good price. The breakfast is mediocre, the evening staff is horrible.
I was In HCMC for a couple nights coming from my home in Da Nang on my way to the states for a month. I wanted to have a couple friends of mine over from Da Nang. Mind you I’m a expat and they are Vietnamese nationals.
The night staff would not let my friends come up to my room after 2200 hrs because I’m a foreigner. He was down right rude and saying it’s the hotel policy that foreigners cannot have Vietnamese nationals as guests after 2200hrs. He did offer to rent me a room for $700,000 dong for three hours though.
What kind of scam is this? It doesn’t state on their website anywhere that you cannot have guests, it doesn’t say that we discriminate against foreigners, nothing at all. Just come enjoy our hotel.
He couldn’t produce the information on where it says foreigners are not aloud guests. He refused to call the manager late in the evening.
Avoid this hotel like the plague. Poor service, poor attitude and running a scam against expats.
I won’t even go into the spa that doesn’t give you the 20% discount that the front desks tells you you get for showing your room key and staying you are a guest in the hotel. Very dissatisfied.
Will not stay again.