호수

퀘스트 워터프론트 서비스드 아파트먼츠 여행 후기

4 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 584개 이용 후기 중 231개" "
평점 8 - 좋아요. 584개 이용 후기 중 243개" "
평점 6 - 괜찮아요. 584개 이용 후기 중 71개" "
평점 4 - 별로예요. 584개 이용 후기 중 31개" "
평점 2 - 너무 별로예요. 584개 이용 후기 중 8개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

Moe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Angela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quest Waterfront is perfectly positioned for exploring Hobart. The hotel is clean, room’s spacious and the staff are very friendly.
2024년 3월에 2박 숙박함
답변 제공: Claire - Front Office Supervisor 님, 2024년 3월 26일
Good Afternoon Angela, Thank you for your positive feedback. We do appreciate you taking the time to let us know about your stay with us at Quest Waterfront. Our location is definitely a positive for guests visiting our beautiful waterfront, so close to the many tourist attractions, and especially Salamanca with its wonderful restaurants and eateries. Thank you for your kind words about our staff I will be sure to pass them on.Kind regards Claire - Front Office Supervisor.

8/10 - 좋아요

Alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient
2024년 1월에 1박 숙박함
답변 제공: Claire - Front Office Supervisor 님, 2024년 3월 5일
Hi Alan,Our location is definitely in a great position, we will look forward to welcoming you back to the property in the near future.

10/10 - 훌륭해요

Jacqueline

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Accessability to many things Wish the had a window that was able to be opened
2024년 2월에 7박 숙박함
답변 제공: Robyn 님, 2024년 2월 27일
Good morning Jacqueline, Thank you for your feedback. Unfortunately opening windows are not permitted in hotels with multiple floors.Glad to see that our location was accessible to the many things you choose to do, Hope to see you again soon. Kind regardsRobyn BraslinProperty Manager

10/10 - 훌륭해요

Mishu 님, Dover

2024년 1월에 1박 숙박함
답변 제공: Claire - Front Office Supervisor 님, 2024년 3월 22일
Thanks for your Feedback

10/10 - 훌륭해요

Alison

2024년 1월에 1박 숙박함
답변 제공: Robyn 님, 2024년 2월 27일
Good morning Alison, Thank you for your feedback. We do appreciate our guests taking the time to let us know about their time with us. We hope to see you soon. Kind regardRobyn BraslinProperty Manager

10/10 - 훌륭해요

Brett

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 7박 숙박함
답변 제공: Robyn 님, 2024년 1월 25일
Good morning Brett, Thank you for your positive feedback following your stay at Quest Waterfront. We hope to see you return to stay with us again. Kind regardsRobyn BraslinProperty Manager

8/10 - 좋아요

Julia

단체 여행
좋아요: 직원 및 서비스
2023년 12월에 2박 숙박함
답변 제공: Robyn 님, 2024년 1월 25일
Good morning Julia, Thank you for your feedback. We do appreciate you letting us know about your stay at Quest Waterfront. We hope to see you again in the near future. Kind regardsRobyn BraslinProperty Manager

10/10 - 훌륭해요

Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very neat and tidy accommodation. Staff at reception were very pleasant and helpful.
2023년 11월에 1박 숙박함
답변 제공: Robyn 님, 2023년 11월 21일
Good evening Andrew, Thank you for your positive comments and acknowledgement of our friendly reception staff.We hope to see you return to stay with us again soon. Kind regardsRobyn BraslinProperty Manager

8/10 - 좋아요

Grant

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Robyn 님, 2023년 11월 21일
Good evening Grant, Thank you for your 4-5 score following your stay with us at Quest Waterfront.We appreciate you taking the time to let us know about your stay and we hope to see you again. Kind regardsRobyn BraslinProperty Manager

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location
2023년 11월에 3박 숙박함
답변 제공: Robyn 님, 2023년 11월 21일
Good evening Scott, We appreciate your acknowledgement of our great location on Hobart's beautiful waterfront and we hope to see you return to stay with us again in the near future.Kind regardsRobyn BraslinProperty Manager

10/10 - 훌륭해요

Adam

2023년 11월에 4박 숙박함
답변 제공: Robyn 님, 2023년 11월 28일
Good morning Adam, Thank you for your positive rating. We appreciate our guests feedback as it brings any problems as well as positivity to our staff and administration. Once again thank youKind regardsRobyn BraslinProperty Manager

8/10 - 좋아요

Sebastiana

2023년 11월에 3박 숙박함
답변 제공: Robyn 님, 2023년 11월 21일
Good evening Sebastian,Thank you for your feedback. We appreciate your 8-10 score,We hope to see you return to stay with us. Kind regardsRobyn BraslinProperty Manager

8/10 - 좋아요

Petra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you for making our stay a happy one
2023년 10월에 2박 숙박함
답변 제공: Robyn 님, 2023년 10월 31일
Good afternoon Petra, Thank you for your positive comment and we're glad that you enjoyed your stay with us. We hope to see you again soon. Kind regardsRobyn BraslinProperty Manager

4/10 - 별로예요

Larraine

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
No parking old bathroom horrible coffee and crockery mix up with keys upon late arrival
2023년 10월에 1박 숙박함
답변 제공: Robyn 님, 2023년 10월 11일
Good evening Larraine, It is extremely disappointing that your stay at Quest Waterfront was not a good experience. We have noted your issues and will ensure that this is rectified urgently. Car Parking needs to be booked when making your reservation, as we have limited onsite car parking. I will follow up with our staff as to why these issues occurred and once again apologise for any inconveniene caused. Kind regardsRobyn BraslinProperty Manager

10/10 - 훌륭해요

Nicholas

2023년 9월에 3박 숙박함
답변 제공: Robyn 님, 2023년 11월 21일
Good evening Nicholas, Thank you for your 5-5 score following your stay with us at Quest Waterfront. We hope to see you again soon. Kind regardsRobyn BraslinProperty Manager

10/10 - 훌륭해요

Lyall

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 5박 숙박함
답변 제공: Claire - Front Office Supervisor 님, 2023년 9월 26일
Good Afternoon Diane,Thank you for staying , your feedback is appreciated greatly.We do hope to welcome you back one day in the future.Kind RegardsClaireFront Office Supervisor

8/10 - 좋아요

DEON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome place
Very clean and great location. Close to water, restaurants, bars and breweries. Be sure to make arrangements for off-hour arrival/departure even if you don’t plan to be late. Our flight was delayed but I called the number from the email and they gave me the code.
2023년 8월에 3박 숙박함
답변 제공: Robyn 님, 2023년 9월 6일
Good morning Deon, Thank you for your positive comments following your stay at Quest Waterfront. We appreciate you taking the time to let us know that your enjoyed your stay and that the late arrival procedure is still working well. We hope to see you return to stay with us again in the near future. Kind regardsRobyn BraslinProperty Manager

10/10 - 훌륭해요

Janice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Sue 님, 2023년 9월 6일
Hello Janice,Thank you for giving our hotel 5/5, we do hope to see you again one day.RegardsSueReservations

10/10 - 훌륭해요

Marty

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Sue 님, 2023년 8월 16일
Thank for staying with us at Quest Waterfront, we are pleased you enjoyed your stay and hope to welcome you back one day.Kind RegardsSueReservations/Reception

10/10 - 훌륭해요

Deborah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location
2023년 8월에 1박 숙박함
답변 제공: Robyn 님, 2023년 8월 11일
Good morning Deborah, Thank you for providing us with such positive feedback. As you've mentioned our location is in a prime position; closeby to the many tourist attractions, shopping, restaurants, bars and cafes, and a short stroll to the CBD. We appreciate you taking the time to comment on your recent stay. Once again, thank youKind regardsRobyn BraslinProperty Manager

8/10 - 좋아요

Belinda

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location close to Salamanca markets and food options. Cafe across the road. Perfect and comfy room. Kitchen and beds were comfy. Thanks
2023년 5월에 1박 숙박함
답변 제공: Robyn 님, 2023년 5월 28일
Good afternoon Belinda, Thank you for providing us with your positive feedback following your stay at Quest Waterfront. We appreciate your positive comments and it is pleasing to hear that you rated us 4-5. We hope to see you again in the near future. Kind regardsRobyn BraslinProperty Manager

6/10 - 괜찮아요

Rachael

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Great location
Location is perfect and the ladies at reception are very helpful. Small amount of onsite parking so book well in advance. The bed was comfortable. What I found disappointing was the room was very noisy (truck noise, fridge was noisy, air con was noisy, there was also water pipe noise presumably from other rooms) The shower also dripped.
2023년 5월에 2박 숙박함
답변 제공: Claire - Front Office Supervisor 님, 2023년 5월 27일
Good Afternoon Rachael, Thank you for your feedback. We appreciate you taking the time to let us know how you enjoyed your stay and your positive feedback about our staff, I'll be sure to let them know! We acknowledge your feedback about the noise in the apartment, we will look into the noisy fridge and air conditioner, we will also raise the dripping shower in apartment 15 with our maintenance staff. I will pass on the feedback about the bed sheets being rough to our housekeeping team and laundry provider. We hope to see you return to stay with us again in the near future and remember to book the car park when making your reservation. Kind regards and many thanksClaire RobinsFront Office Supervisor.

10/10 - 훌륭해요

Kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All of the above very clean
2023년 5월에 5박 숙박함
답변 제공: Claire - Front Office Supervisor 님, 2023년 5월 27일
Dear KellyThank you for choosing to stay at Quest Waterfront. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon.Kind Regards, Claire Robins Front Office Supervisor

8/10 - 좋아요

Simon

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 5월에 1박 숙박함
답변 제공: Claire - Front Office Supervisor 님, 2023년 5월 27일
Dear SimonThank you for choosing to stay at Quest Waterfront. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon.Kind Regards, Claire Robins Front Office Supervisor

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to transport options, easy walking distance to shopping, friendly and helpful staff, just a great experience staying at Quest.
2023년 5월에 2박 숙박함
답변 제공: Claire - Front Office Supervisor 님, 2023년 5월 27일
Dear DonnaThank you for choosing to stay at Quest Waterfront. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon.Kind Regards, Claire Robins Front Office Supervisor

10/10 - 훌륭해요

Michelle

2023년 4월에 1박 숙박함
답변 제공: Robyn 님, 2023년 4월 28일
Good morning Michelle, Thank you for your positive feedback. We appreciate you taking the time to let us know about your stay. We hope to see you again in the near future at Quest Waterfront. .Kind regardsRobyn BraslinProperty Manager

8/10 - 좋아요

claire

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 2박 숙박함
답변 제공: Robyn 님, 2023년 4월 20일
Good morning Claire, Thank you for your feedback. It's great to hear that enjoyed your stay at Quest Waterfront and your enjoyed the shopping and restaurants. We hope to see you return again soon. Kind regardsRobyn BraslinProperty Manager

10/10 - 훌륭해요

N

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함
답변 제공: Claire - Front Office Supervisor 님, 2023년 5월 27일
Dear N,Thank you for choosing to stay at Quest Waterfront. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon.Kind Regards, Claire Robins Front Office Supervisor

10/10 - 훌륭해요

Danae

2023년 3월에 1박 숙박함
답변 제공: Claire - Front Office Supervisor 님, 2023년 5월 27일
Dear DanaeThank you for choosing to stay at Quest Waterfront. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon.Kind Regards, Claire Robins Front Office Supervisor

10/10 - 훌륭해요

Lynda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 5박 숙박함
답변 제공: Claire - Front Office Supervisor 님, 2023년 5월 27일
Dear Lynda,Thank you for choosing to stay at Quest Waterfront. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon.Kind Regards, Claire Robins Front Office Supervisor

10/10 - 훌륭해요

Christopher

2023년 3월에 1박 숙박함
답변 제공: Robyn 님, 2023년 4월 5일
Good morning Christopher, Great to see that you enjoyed your stay with us at Quest Waterfront. Love that you have rates us 10/10Have a great Easter and we hope to see you again soon. Kind regardsRobyn BraslinProperty Manager

10/10 - 훌륭해요

Kirsi

좋아요: 청결 상태, 직원 및 서비스
Great location. Clean comfortable accommodation
2023년 3월에 2박 숙박함
답변 제공: Robyn 님, 2023년 4월 5일
Good morning Kirsi, Thank you for your positive feedback, following your stay with us at Quest Waterfront. We appreciate you taking the time to let us know that you enjoyed your stay. We hope to see you return again soon.Kind regardsRobyn BraslinProperty Manager

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location very easy to see the city from here, and convenient to restaurants too.
2023년 3월에 4박 숙박함
답변 제공: Robyn 님, 2023년 3월 24일
Good morning Robert, Thank you for choosing to stay with us at Quest Waterfront. As you have mentioned we are in a great location and the tourist attractions, waterfront and restaurants and eateries are all within walking distance.We hope to see you return to stay with us again. Kind regardsRobyn BraslinProperty Manager

10/10 - 훌륭해요

Leigh Russell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Above and beyond service.
Great service from the Sunday morning receptionist.
2023년 3월에 1박 숙박함
답변 제공: Robyn 님, 2023년 3월 23일
Good morning Leigh, Thank you for your feedback following your stay at Quest Waterfront. It's always pleasing to receive acknowledgement of our wonderful staff. We will certainly pass this on to her. We hope to see you return again soon. Kind regardsRobyn BraslinProperty Manager

8/10 - 좋아요

michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Modern room close to waterfront and restaurants.No view,stained carpet and very limited tight parking on premises.
2023년 3월에 2박 숙박함
답변 제공: Claire - Front Office Supervisor 님, 2023년 3월 28일
Dear Michael, Thank you for choosing to stay at Quest Waterfront. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon. Kind Regards Claire Robins Front Office Supervisor

10/10 - 훌륭해요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our room was very clean, comfortable beds and extra big rooms, great for a family! The staff were all friendly and helpful!
2023년 3월에 5박 숙박함
답변 제공: Sue 님, 2023년 3월 16일
Hello Cheryl,Thank you for staying with us at Quest Waterfront, we are thrilled to hear you enjoyed your stay.We do hope to see you again one day in the future.Kind RegardsQuest Waterfront Team

8/10 - 좋아요

Demi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 2월에 1박 숙박함
답변 제공: Claire - Front Office Supervisor 님, 2023년 3월 28일
Dear Demi, Thank you for choosing to stay at Quest Waterfront. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon. Kind Regards Claire Robins Front Office Supervisor

6/10 - 괜찮아요

Karen

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Good location, friendly staff. Outdated rooms. No ice machine and charged $3 for a bottle of water that is usually complimentary at other hotels.
2023년 2월에 1박 숙박함
답변 제공: Claire - Front Office Supervisor 님, 2023년 2월 28일
Dear Karen, Thank you for choosing to stay at Quest Waterfront. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon. Kind Regards Claire Robins Front Office Supervisor

8/10 - 좋아요

Leon

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Great staff and location but a little outdated
The staff were very friendly and helpful and the location is perfect. The parking was a problem. Very limited onsite parking so Either on the street which is timed and expensive, or at an offsite parking station. The room was big and comfortable but a little outdated and daggy and the bathroom could do with a better clean. Good value for what it is.
2023년 2월에 1박 숙박함
답변 제공: Claire - Front Office Supervisor 님, 2023년 2월 25일
Dear Leon, Thank you for choosing to stay at Quest Waterfront. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon. Kind Regards Claire Robins Front Office Supervisor

6/10 - 괜찮아요

roinald

좋아요: 청결 상태, 직원 및 서비스
convenient hotel
The room was clean but dark. View was straight at an office across the street so for privacy we had to shut the blind which made the room even darker. It was very conveniently situated close to the harbour and restaurants. The good part for us was free disabled parking in front of the hotel which was from 6 pm till 9 am only! Parking in Hobart is otherwise very expensive even for the disabled.
2023년 2월에 1박 숙박함
답변 제공: Claire - Front Office Supervisor 님, 2023년 2월 25일
Dear Roinald, Thank you for choosing to stay at Quest Waterfront. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon. Kind Regards Claire Robins Front Office Supervisor

10/10 - 훌륭해요

Jeremy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and good value for money
2023년 1월에 1박 숙박함
답변 제공: Claire - Front Office Supervisor 님, 2023년 1월 23일
Dear Jeremy, Thank you for choosing to stay at Quest Waterfront. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon. Kind Regards Claire Robins Front Office Supervisor

8/10 - 좋아요

Barrie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly reception who arranged early check in and stored bags the next day until time to travel to airport
답변 제공: Sue 님, 2023년 1월 17일
Hello Barrie,We are glad you enjoyed your stay with us and that we were able to assist with an early check in and luggage storage.Kind RegardsSueReservations/Reception

10/10 - 훌륭해요

Charles

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very central and easy to move around
2022년 11월에 5박 숙박함
답변 제공: Sue 님, 2022년 12월 22일
Hello Charles,Thank you for staying with us at Quest Waterfront, we are glad you enjoyed your stay and found our hotel to be in a central location.We hope to see you again one day in the future.Kind RegardsSueReservations/Reception

10/10 - 훌륭해요

Brent

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was good, the staff were great...thank you Claire
2022년 11월에 1박 숙박함
답변 제공: Sue 님, 2022년 12월 1일
Hello Brent,Thank you for staying with us at Quest Waterfront, we are glad you enjoyed your stay.Kind RegardsSueReservations/Reception

8/10 - 좋아요

Carol

2022년 11월에 2박 숙박함
답변 제공: Claire - Front Office Supervisor 님, 2023년 5월 28일
Thank you for your feedback Carol

10/10 - 훌륭해요

Clint

2022년 11월에 1박 숙박함
답변 제공: Claire - Front Office Supervisor 님, 2023년 5월 28일
Thanks for your feedback Clint!

8/10 - 좋아요

Andrew

2022년 10월에 1박 숙박함
답변 제공: Claire Robins - Front Office Supervisor 님, 2022년 11월 1일
Dear AndrewThank you for choosing to stay at Quest Waterfront. We appreciate you taking the time to share your feedback. We apologise for the confusion over our business hours, this was the first sunday since COVID that we have remained open until 6pm.At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon. Kind RegardsClaire Robins Front Office Supervisor

2/10 - 너무 별로예요

Alexandra

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The toilet was broken, the beds and pillows dated and lumpy, not great for families, amenities poor. Definitely not a four star.
2022년 9월에 4박 숙박함
답변 제공: Claire Robins - Front Office Supervisor 님, 2022년 10월 4일
Dear Alexandra Thank you for choosing to stay at Quest Waterfront and taking the time to provide feedback about your experience. At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests, so please accept my sincere apologies that your stay was less than perfect. I have discussed your feedback with our team to ensure that such issues do not recur. Thank you again for your feedback. I hope we might have an opportunity to accommodate you again in future and restore your confidence in Quest. Kind RegardsClaire Robins Acting Property Manager

8/10 - 좋아요

Stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great central location while offering a quiet comfortable room to get a good res when needed. He’s was comfortable and room and bathroom were very clean.
2022년 9월에 1박 숙박함
답변 제공: Claire Robins - Front Office Supervisor 님, 2022년 9월 20일
Dear Stephen,Thank you for choosing to stay at Quest Waterfront. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon. Kind RegardsClaire Robins Front Office Supervisor