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힐튼 가든 인 홉스 여행 후기

3 out of 5
힐튼 가든 인 홉스
4620 Lovington Highway, Hobbs, NM

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 230개 이용 후기 중 141개" "
평점 8 - 좋아요. 230개 이용 후기 중 44개" "
평점 6 - 괜찮아요. 230개 이용 후기 중 17개" "
평점 4 - 별로예요. 230개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 230개 이용 후기 중 17개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Valarie

좋아요: 숙박 시설 상태 및 시설
Good customer service
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Ruben

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Food was delicious. The stay was nice and quiet.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Koby

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place to stay - good location
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

rafael

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A lot of great Mexican restaurants in the immediate area, it's quite considering it's directly of a main highway. Walmart and Starbucks is directly down the street. The property itself is very clean and quiet, parking is not a problem. They're also dog friendly.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Drake

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Jessica

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
Great services very kind people enjoy our stay
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Thomas

좋아요: 직원 및 서비스
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Clinton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All was quite and the stay was great
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Lauren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous hotel
I recently had the pleasure of staying at a the Hilton , and it was a delightful experience. The cleanliness of the rooms was impeccable, creating a welcoming atmosphere. The staff exhibited exceptional hospitality, making my stay memorable. The amenities provided, along with the cozy ambiance, contributed to a relaxing and enjoyable visit. I highly recommend this hotel for anyone seeking a comfortable and hospitable accommodation.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Pedro

2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Amber

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
I paid extra for this place so that we could enjoy the hot tub after 2 days of traveling and sleeping in the car. The hot tub was "out of service." Looking back through reviews, seems like it had been out for months, yet they still advertise that they have one. Definitely false advertising. Thought, hey, I'll just take a hot bath. The tub was dirty and stained and backing up when we showered, so no bath either. Also, stepped on what I grew up calling a "sticker". Thank goodness I had shoes on because those things hurt!!
2023년 11월에 1박 숙박함

4/10 - 별로예요

CHARLENE

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
We were surprised to be charged $50 for our pet. The hotel listed pet friendly. My error that there was a fee for breakfast; to expensive for cold breakfast. We will be back to Hobbs bu this hotel.
2023년 11월에 4박 숙박함

10/10 - 훌륭해요

Flint

좋아요: 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The lady at check in was fantastic,
2023년 11월에 1박 숙박함

8/10 - 좋아요

Deborah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We came for family visit my only complain is we were charged for breakfast
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Danny

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent experience
Amazing professional staff
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

8/10 - 좋아요

Beatriz 님, EL PASO

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Dustin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place!
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Oscar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Dustin

2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Leslie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Elena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love the restaurant,bar staff really friendly nice helpful really clean room,bathroom food was great really highly recommended.
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

Ruben

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Disgusting Room - No Action By the Hotel
I was very disappointed and management insisted that they could not help due to me booking through a third party. There was blood on my sheets and the room was filthy. I do look to take this up with someone in leadership with either hotels.com or the Hilton.
2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

Steve

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
no hot water in shower, shower water handle was broken, room dirty
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Anthony

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

michelle

The beds were so comfortable, loved it!
2023년 8월에 1박 숙박함

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Erica and Gary

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and comfortable stay!
2023년 8월에 2박 숙박함

6/10 - 괜찮아요

Elayna

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Very sad the pool is still closed. I would have been nice to know that when we booked
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Deecy

2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Deborah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 3박 숙박함

10/10 - 훌륭해요

Caton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Brian

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Big roomy. had many bugs flies inside. was doing remodel not informed. dinning breakfast and dinner only. tv small. under performance for the price
2023년 6월에 2박 숙박함

2/10 - 너무 별로예요

Cynthia

별로예요: 직원 및 서비스
No one was at front dedk when we were checking in. Could not locate any staff. Had to call to this facility to get someone to come to desk to check us in. Keys would not work for first room. Had to go back to desk . Then was given a new room and keys . Staff was very unfriendly.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Sam

2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Chloe

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 5월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Pool/Hot tub out of order
We booked this hotel specifically for the indoor pool and hot tub. Upon arrival, we found out that they were not in working order and hadn’t been for a few months. It would have been very helpful for that info to be on the website or been notified somehow.
2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Ashley

단체 여행, 아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My family and I went for a softball tournament. We booked his hotel strictly for its amenities it “offered”, mainly for the swimming pool. When we got there to check in, we learned the pool was closed but they had no info on when it would open. When we checked in, we were never told when breakfast was served from or “dinner” or what the bar hours were. Come to find out breakfast and dinner was for purchase and offered a very limited breakfast, only cold items. I purchased a “ suite” to only be given a room they was not a suite. This hotel is a scam for sure and would not be staying here in the future ever again. Extremely disappointed.
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Nohe

2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Walter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
CONVENIENT.
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Christopher

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel.
2023년 3월에 1박 숙박함

4/10 - 별로예요

Bernadine

2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Claudia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great customer service! All staff was very attentive and helpful.
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Sara 님, Wolfforth

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing property and staff all around! We stay here every time we visit Hobbs!
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Patrick

2023년 3월에 1박 숙박함

2/10 - 너무 별로예요

Shannon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
This is truly the first time I’ve had a bad experience and it’s nothing to do with the staff but rather the maintenance. My room was 81 degrees and couldn’t be changed. I paid extra for the room because they had a nice tub with jets. The jets didn’t work either :( still a nice tub. I had to get another hotel in the middle of the night because no other room was available. The Hyatt had a room available and it is quite nice. I hope they fix the issue I’m not angry by any means. Life happens.
2023년 2월에 2박 숙박함

2/10 - 너무 별로예요

Scott

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I checked in and only after that did the young lady at the desk tell me “oh by the way there is no water because a pipe has broken but they are working on it and it will be on shortly”. Then I ran into a guy in the elevator, who tells me there was no water the day before either, and they are not working on it, because he saw the workers leave. I told the lady at the front desk I needed to clean up because I was going out to dinner with friends and she said nothing, just looked at me with a blank look on her face. So I ended up going to dinner the way I was after a long trip. When I got back after dinner, I was told that the water should be on in a few hours, and they were working on it. The pipe had burst the day before, had been repaired, but broke again today at 11 o’clock, and still has not been repaired at seven this evening. I went to bed, exhausted at 8 o’clock with no water and woke up this morning at 5:30 and there is still no water. This is unsafe, completely inappropriate, and worse yet I feel like the staff has been disingenuous about the situation. I never write reviews and almost always give people the benefit of the doubt, but this situation is ridiculous. I understand that things happen unexpectedly. What’s open understanding and consideration from the hotel and staff will go along way. I will be expecting a refund and hoping for an apology. I don’t think it will be coming because they don’t seem to care, wow this has been unreal. .
2023년 2월에 1박 숙박함

6/10 - 괜찮아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Booked 2 queen size rooms and they gave me a king size room…. They lady at front desk said they were out of queens and that they moved me to a king but she gave us a rollaway twin that was comfortable… Wife complained the bed hurt her bad
2023년 2월에 1박 숙박함

4/10 - 별로예요

Adriana

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스
I booked the king suit with that showed on pictures a hot tub, or bathtub and shower. I wanted a bathtub at least on my room. We arrived at property and the receptionist's attention wasn't the greatest. She gave us a room 314. When we opened the room we noticed it wasn't a suite and it did have a shower only not bathtub. We called to the feont desk and asked if it was a king suite and she said o no that's isn't available at the moment. She never mentioned that when we checked in, so we have to take all of our stuff down and we asked if they have at least a room with a bathtub she said yes son we went to room 410. Just a regular king room. Didn't change the price for what we booked neither offer and apologies or something. Will never go back at least here in Hobbs nm.