Outdoor pool, pool umbrellas, sun loungers

Reviews of Boutique Hoi An Resort

4 out of 5
Boutique Hoi An Resort
34 Lac Long Quan Street, Cam An Ward, Hoi An, Quang Nam

Reviews

9.0

Wonderful

Rating 10 - Excellent. 225 out of 370 reviews" "
Rating 8 - Good. 112 out of 370 reviews" "
Rating 6 - Okay. 19 out of 370 reviews" "
Rating 4 - Poor. 12 out of 370 reviews" "
Rating 2 - Terrible. 2 out of 370 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Philip, Kingsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning outdoor pool.
Stayed 5 nights in Feb 2024
Response from Khang An (E-commerce) on Mar 28, 2024
Thank you so much for your kind review regarding your last stay in our lovely property! We are proud to read that you have enjoyed your stay with us. Looking forward to welcoming you back to our resort.With best regards,

10/10 Excellent

Karen, Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful resort, very quiet, great pool. The staff were lovely and very helpful. I would definitely stay here again. The shuttle service to Hoi An was great and taxis were cheap too if needed. Laundry service same day at the stall next door was great and so cheap.
Stayed 4 nights in Nov 2023

10/10 Excellent

vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
The staff at this hotel are amazing! They are really helpful in recommending places to go and see as well as what the local food is etc. I cannot rate them highly enough!! The hotel is lovely particularly for the price and the beach area is fabulous. There are elements of the hotel that could do with an update but nothing that would stop me staying here again. It’s in a great location for the beach and there’s a free transfer service to and from the old town a few times a day
Stayed 4 nights in Sep 2023
Response from Khang An (E-commerce) on Oct 2, 2023
Thank you so much for your kind review regarding your last stay in our lovely property. We greatly appreciate your nice feedback. We will try to work harder to give all valued guests like you better services in the future. Looking forward to welcoming you back to our resort. Have a wonderful day!With best regards,

10/10 Excellent

Namal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 4 nights. It is excellent place to stay in Hoi An. Rooms and outdoor pool and beach area is wonderful place to relax. Hotel provided shuttle is very convenient to go to the old city of Hoi An. Staff and service is absolutely great.
Stayed 4 nights in Aug 2023
Response from Khang An (E-commerce) on Aug 31, 2023
Thank you so much for your kind review regarding your last stay in our lovely property! We are proud to read that you have enjoyed your stay with us. Looking forward to welcoming you back to our resort.With best regards,

10/10 Excellent

Carlo

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Jul 2023
Response from Khang An (E-commerce) on Jul 31, 2023
Dear Sir or Madam,Thanks for staying with us. We appreciate your feedback and look forward to serving you again when you return.With best regards,

10/10 Excellent

TIna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, wonderful rooms, pool and beach area fantastic. Looking forward to returning!
Stayed 10 nights in Jul 2023
Response from Khang An (E-commerce) on Jul 17, 2023
Dear Sir or Madam, Thanks for staying with us. We appreciate your feedback and look forward to serving you again when you return. With best regards,

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely the best staff check in, great information. Beach was so clear water amazing.Everyone just so lovely & I will so looking forward to staying there again.
Stayed 5 nights in Jun 2023
Response from Khang An (E-commerce) on Jun 30, 2023
Dear Sir or Madam, Thank you so much for your kind review regarding your last stay in our lovely property. We greatly appreciate your nice feedback. We will try to work harder to give all valued guests like you better services in the future. Looking forward to welcoming you back to our resort. Have a wonderful day! With best regards,

10/10 Excellent

FLORA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
2nd stay within 2 consecutive years. Love love the layout of the estate and the staff made us feel like we were coming home. However, maybe the hotel can change up the brekkie selection on a daily basis. We stayed for 9 days and eating the same food every morning can be a tad disappointing.
Stayed 8 nights in Jun 2023
Response from Khang An (E-commerce) on Jun 26, 2023
Dear Sir or Madam, Thanks for staying with us. We appreciate your feedback and look forward to serving you again when you return. With best regards,

8/10 Good

Maryan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place, the pool was amazing. The beach was very nice.
Stayed 3 nights in May 2023
Response from Khang An (E-commerce) on Jun 15, 2023
Dear Sir or Madam, Thanks for staying with us. We appreciate your feedback and look forward to serving you again when you return. With best regards,

4/10 Poor

Kylie

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The resort grounds were quiet, enjoyable and well-kept. However, the service of the staff there were not in line with the style and type of resort - they were inattentive and did not care for their guests or their stay. My partner and I were waiting in the lobby (no air-con, open-air, in 35 degree heat) for around 1.5 hours after checking out, and the staff did not offer us any cold beverages (complimentary or via the bar) - which was very disappointing. Overall, the hospitality was lacking. The breakfast buffet was the usual fare - mostly Western food with 2-3 Vietnamese offerings. Note that paper napkins were used, instead of linen, and that there are no a la carte options. We were never approached by the staff about our breakfast or day ahead. The pool was great, with a nice view and temperature. The pool furniture was stained and tired. We were never approached with any offers of a beverage or food pool-side. The finishing of the rooms and structures were also in a state of disrepair - our balcony door was rusty and required repairs during our stay, the shower was leaking and had mould, and the entertainment unit was so rusted it had a nail sticking out. The furniture is otherwise aged, and the amenities provided were placed in plastic containers/bottles with sticky labels. The bed itself was comfortable and clean. Overall, the grounds were lovely - it is a shame that management does not prioritise the improvement of service/room renovations to match it.
Stayed 2 nights in May 2023
Response from Khang An (E-commerce) on May 23, 2023
Dear Sir or Madam, Many thanks for posting your review and for giving us feedback on your stay experience. We do apologize for the inconvenience with your experience. Your positive feedback is valued for us. Looking forward to welcoming you back to our resort. Have a wonderful day! With best regards,

8/10 Good

Kuo

Liked: Cleanliness, staff & service, room comfort
Colonial Style Hotel in Hio An
The hotel is located on the beach about 15 minutes ride from Hoi An, the grounds are well attended and the pool is huge. The first room we were given was smaller than expected and faced a vacant lot, so we paid to get an upgrade, however the room showed wear and tear around the edges and smelled musty. The hotel provides a shuttle service to Hoi An town, but the schedule is not always convenient, luckily metered taxis are cheap and plentiful. The Vietnamese food in the hotel restaurant was not bad. Unfortunately, we were there during a heatwave which affected our overall stay.
Stayed 4 nights in Apr 2023
Response from Khang An (E-commerce) on May 5, 2023
Dear Sir or Madam, Many thanks for posting your review and for giving us feedback on your stay experience. We do apologize for the inconvenience with your experience. Your positive feedback is valued for us. Looking forward to welcoming you back to our resort. Have a wonderful day! With best regards,

8/10 Good

Jorge

Traveled with partner
Liked: Staff & service, property conditions & facilities
It was relaxing and in private beach, wonderful pool and food.
Stayed 2 nights in Apr 2023
Response from Khang An (E-commerce) on Apr 25, 2023
Dear Sir or Madam, Thanks for staying with us. We appreciate your feedback and look forward to serving you again when you return. With best regards,

10/10 Excellent

monique

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with an amazing beach.
Stayed 1 night in Apr 2023
Response from Khang An (E-commerce) on Apr 25, 2023
Dear Sir or Madam, Thanks for staying with us. We appreciate your feedback and look forward to serving you again when you return. With best regards,

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing beach hotel. Top class
Stayed 1 night in Apr 2023
Response from Khang An (E-commerce) on Apr 25, 2023
Dear Sir or Madam, Thanks for staying with us. We appreciate your feedback and look forward to serving you again when you return. With best regards,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved all of it, thanks
Stayed 7 nights in Jan 2023
Response from Khang An (E-commerce) on Feb 1, 2023
Dear Sir or Madam, Thanks for staying with us. We appreciate your feedback and look forward to serving you again when you return. With best regards, Khang An (E-commerce)

10/10 Excellent

Erdal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2022

6/10 Okay

Tri

Stayed 2 nights in Jul 2022

10/10 Excellent

keri

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful stay, the staff was so helpful and friendly. The resort is gorgeous, right on the beach and the breakfast was excellent.
Stayed 2 nights in Jun 2022

8/10 Good

Peter

Stayed 1 night in Jun 2022

10/10 Excellent

Nicholas A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such an amazing resort!
This is our 3rd time staying at the Boutique Hoi An Resort and will return again next year. All the staff are truly amazing and will do anything to make your holiday more enjoyable. Make sure you visit the restaurant across the road (Co' Hong) for some home cooked food as well.
Stayed 10 nights in May 2022

10/10 Excellent

Thi Minh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful time
We enjoyed our stay at Boutique Hoi An resort a lot. Very big swimming pool, nice beach, big and super comfortable room. Staff were friendly and helpful.
Stayed 2 nights in Jun 2020

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Had a great time , the staff was excellent and helpful. The really do a great job of maintaining the property. The pool and the ocean is there for you to enjoy all day .
Stayed 2 nights in Jun 2020

6/10 Okay

Luu

Stayed 1 night in Jun 2020

10/10 Excellent

Betti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Ron, Geelong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, right on the beach with easy access to Hoi An old town just a free shuttle ride away. We will be back.
Stayed 3 nights in Feb 2018

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was tranquil, luxurious, in an utterly beautiful location by the sea. Spa was wonderful. The resort was quiet in December and we felt we had visited a unique retreat. Bus service to Hoi An gave us access to the hustle and bustle of a busy, tourist little town, which was exciting but it was great to get back to the peace of the resort waking up to the sound of the sea. Staff were lovely and the food was amazing. I would love to return sometime.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great peaceful hotel.......ideal for relaxation
Great hotel right on the beach. Very quiet location, but they offer a free shuttle bus into Hoi An old town........for the markets and to see it by night........well worth seeing. We didn't find the food and drink too expensive, but thye dinner menu could perhaps be a bit more varied. Breakfast was plentiful and sufficient choice of dishes. The pool was fantastic and very relaxing, with plenty of tables and loungers around it. The pool bar and beach bar were both excellent for snacks and drinks. We would return to this hotel again if travelling to Hoi An.
Stayed 11 nights in Oct 2019
Response from Sales and Marketing Team on Nov 25, 2019
Dear Clive, Thank you so much for your kind review regarding your last stay in our lovely property. We are very happy to read that you had enjoyed your stay with us. We do hope to have the pleasure of welcoming you back to Boutique Hoi An Resort in the nearest future. Have a wonderful day! With best regards, Sales and Marketing Team

10/10 Excellent

Verified traveler

Stayed 6 nights in Oct 2019
Response from Sales and Marketing Team on Nov 25, 2019
Dear Sir/Madam, Thanks for your rating our Resort on Expedia. Looking forward to welcoming you back to our resort soon. With best regards, Sales and Marketing Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019
Response from Sales and Marketing Team on Nov 25, 2019
Dear Sir/Madam, Thanks for your rating our Resort on Expedia. Looking forward to welcoming you back to our resort soon. With best regards, Sales and Marketing Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Oct 2019
Response from Sales and Marketing Team on Oct 29, 2019
Dear Sir/Madam, Thanks for your rating our Boutique Hoi An Resort on Expedia. Looking forward to welcoming you back to our resort soon. With best regards, Sales and Marketing Team

8/10 Good

Minha

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
괜춘해요.
양코베이들이(특히노인분들) 많이가는 호텔이구요 직원들 서비스가 대부분 별로임. 서비스마인드가 없는듯?? 조식은 걍 그렇고 밥은 되도록 나가서 드셈요. 호텔 내 수영장,정원,해변 뷰는 최고임. 인정. 어 인정. ㅋㅋ 가성비 좋은지는 잘 모르겠슈~~^^
Stayed 3 nights in Sep 2019

10/10 Excellent

Quarter

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so Friendly Food was good and very reasonably priced
Stayed 7 nights in Sep 2019
Response from Sales and Marketing Team on Oct 1, 2019
Dear Quarter, Thank you for your feed back and your comment is value for us for future improvement. Looking forward to welcoming you back to our resort. Have a wonderful day! With best regards, Sales and Marketing Team

8/10 Good

Verified traveler

Stayed 2 nights in Sep 2019
Response from Sales and Marketing Team on Oct 1, 2019
Dear Sir/Madam, Thanks for your rating our Boutique Hoi An Resort on Expedia. Looking forward to welcoming you back to our Resort soon. With best regards, Sales and Marketing Team

10/10 Excellent

Verified traveler

Stayed 15 nights in Aug 2019
Response from Sales and Marketing Team on Oct 1, 2019
Dear Sir/Madam, Thanks for your rating our Boutique Hoi An Resort on Expedia. Looking forward to welcoming you back to our Resort soon. With best regards, Sales and Marketing Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique Hoi An Resort
This a great resort, lovely big pool, close access to the beach, friendly staff and very good service. Great breakfast included in price.
Stayed 5 nights in Aug 2019
Response from Sales and Marketing Team on Sep 5, 2019
Dear Sir/Madam, Thank you for sharing your experience with us. We are pleased to hear that our beach, pool, staffs and our services provide a memorable experience. We are looking forward to welcome you back to Boutique Hoi An Resort in the next future. With best regards,

10/10 Excellent

Ralph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 3 nights in Aug 2019
Response from Sales and Marketing Team on Sep 5, 2019
Dear Ralph, Dear Sir/Madam, Thanks for your rating our Resort on Expedia. Looking forward to welcoming you back to our resort soon. With best regards,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Friendly and helpful staff. Amazing beach. Not a lot of restaurants around the hotel however. Shuttle bus to HoiAn does not run frequently enough.
Stayed 6 nights in Jul 2019
Response from Sales and Marketing Team on Sep 5, 2019
Dear Sir/Madam, It was a great pleasure to discover that you had an enjoyable time with us and satisfied with our services and facilities. We value your comments and welcome the opportunity to serve you again. With best regards,

10/10 Excellent

William

Stayed 11 nights in Jul 2019

10/10 Excellent

Peter, Melbourne Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome, amazing , fabulous Resort.
Our trip to Hoi An was awesome. The Boutique Hoi An Resort was fantastic. The staff were wonderful, the food was amazing and the service was unquestionable. Everyone made us very welcomed and it was lovely to see there beautiful ,smiling faces everyday. Eagerly looking forward to going back to this resort.
Stayed 8 nights in Jul 2019
Response from Sales and Marketing Team on Sep 5, 2019
Dear Peter, Thank you so much for your kind review regarding your last stay in our lovely property. We greatly appreciate your nice feedback. We will try to work harder to give all valued guests like you better services in the future. Looking forward to welcoming you back to our resort. Have a wonderful day! With best regards,

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, however I think the pool staff should walk around offering food and drink for people sitting around the pool.
Stayed 10 nights in Jul 2019
Response from Sales and Marketing Team on Sep 5, 2019
Dear Sir/Madam, Thank you for taking the time to review our hotel, your comments are very much valued. We appreciate your comments regarding our pool bar service and ongoing upgrades. And we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Hoi An! With best regards,

10/10 Excellent

Beth, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful beach hotel
Comfortable bed, nice staff, located on a gorgeous beach. The shuttle to the city they offered was an awesome perk! I would absolutely love to stay here again.
Stayed 3 nights in Feb 2019
Response from Sales and Marketing Team on Sep 5, 2019
Dear Beth, Thank you so much for your kind review regarding your last stay in our lovely property. We are very happy to read that you had enjoyed your stay with us. We do hope to have the pleasure of welcoming you back to Boutique Hoi An Resort in the nearest future. Have a wonderful day! With best regards,

10/10 Excellent

Ann-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique Hoi An Resort
Loved staying at the Boutique Hoi An resort.This was our second time to stay and it didn't disappoint.Its building has a lovely colonial apperance and it has a beautiful pool and garden.It is also straight on the beach.Breakfast is good too and rooms were great.Real comfy bed.The hotel is about 5k from the town and the hotel operates a shuttle bus service which is real handy There are a few resturants within walking distance also from the hotel.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, location, great swimming pool, clean beach. The rooms are clean and comfortable. We booked in for a week and ended up staying for 3 weeks.
Stayed 7 nights in Jun 2019

10/10 Excellent

Elana, New York, NY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the Boutique Hoi An Resort was fantastic. While it is a resort, it's smaller and more intimate, and therefore doesn't feel massive and cold like many resorts do. The private beach was absolutely beautiful, with very comfortable lounge chairs and umbrellas set up for guests to use. The pool area was also beautiful, although I have to admit I spent most of my time at the beach. The beach bar was one of my favorite spots to relax and have a drink in a stunning beachfront setting and the breakfast buffet was great. The room we had was also fantastic - large, lots of light, very clean, and just super comfortable and calming to be in. The staff was so friendly and accommodating, and we felt totally taken care of the entire time, and the free shuttle into old town was a great perk that the hotel offers. I can't recommend this property enough, it was one of my favorite hotels that I've stayed in and will 100% stay again when I'm back in Hoi An.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is on a beautiful part of the beach. All the staff are wonderful and the resort is immaculately maintained.
Stayed 8 nights in Jun 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My second visit to my favourite hotel in Hoi An
I accidentally came across this hotel over a year ago and was pleasantly surprised. During my third visit to vietnam i looked forward to staying here more than any other hotel. Friendly staff. Nice room. Lovely pool, quiet beech, nice cocktails, affordable and good massage (recommend Vietnamese) and the breakfast is very good.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is stunning. You are right next to the beach and have access to a large pool and gym. I recommend getting one of the suits then you get view of the grounds when you wake up which is beautiful. The rooms are spacious with everything you could need. The resort it’s self is a 20 min drive from Hoi An town. But with the free shuttle bus or Grab (Uber for Asia) you can get into town when ever for about $4, 2 if you dare to take a bike. We found it nice to be out of the town it’s self as it can be incredibly busy and noisy, great for a few hours but not 24/7.
Stayed 3 nights in Jun 2019
Response from Sales and Marketing Team on Jun 20, 2019
Dear Sir or Madam, It was a great pleasure to discover that you had an enjoyable time with us and satisfied with our services and facilities. We value your comments and welcome the opportunity to serve you again. With best regards, Sales and Marketing Team

8/10 Good

Verified traveler

Stayed 5 nights in May 2019
Response from Sales and Marketing Team on Jun 17, 2019
Dear Sir/Madam, Thanks for your rating our Boutique Hoi An Resort on Wotif. We appreciate your feedback. Looking forward to welcoming you back to our resort soon. With best regards, Sales and Marketing Team