2 bars/lounges, rooftop bar

Reviews of Bel Marina Hoi An Resort

5 out of 5
Bel Marina Hoi An Resort
127 Nguyen Phuc Tan Street, Cam Pho Ward, Hoi An

Reviews

9.2

Wonderful

Rating 10 - Excellent. 648 out of 1001 reviews" "
Rating 8 - Good. 257 out of 1001 reviews" "
Rating 6 - Okay. 59 out of 1001 reviews" "
Rating 4 - Poor. 23 out of 1001 reviews" "
Rating 2 - Terrible. 14 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Bel Marina Hoi An Team. on Mar 26, 2024
Dear Tien, Thank you so much for taking your precious time in giving us this wonderful review of our resort. We are glad to know you had enjoyed our overall resort service and offerings.We wish you the best and look forward to seeing you again! Best regards,

10/10 Excellent

Peter

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with great room and good pool and surroundings. Staff were helpfull and breakfast was great.
Stayed 3 nights in Mar 2024
Response from Bel Marina Hoi An Team. on Mar 25, 2024
Dear Peter, Thank you so much for taking your precious time in giving us this wonderful review of our resort. We are glad to know you had enjoyed our overall resort service and offerings.We wish you the best and look forward to seeing you again! Best regards,

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel, went completely over my expectations. It is about a 15 minute walk away from the market in Hoi An, and it's a super easy walk. The hotels facilities were great as well. Finally the staff were super helpful and informative, giving me directions and help.
Stayed 12 nights in Mar 2024
Response from Bel Marina Hoi An Team. on Mar 18, 2024
Dear Sophie, Thank you so much for taking your precious time in giving us this wonderful review of our resort. We are glad to know you had enjoyed our overall resort service and offerings.We wish you the best and look forward to seeing you again! Best regards,

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel Marina is in an awesome location right next to old town and night markets, with a free shuttle to a bang beach. Great rooftop bar and lovely staff.
Stayed 4 nights in Feb 2024
Response from Bel Marina Hoi An Team. on Mar 9, 2024
Dear Lisa, Thank you so much for taking your precious time in giving us this wonderful review of our resort. We are glad to know you had enjoyed our overall resort service and offerings.We wish you the best and look forward to seeing you again! Best regards,

10/10 Excellent

Randall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was fantastic and the breakfast was Awesome. Very close to shopping and the markets.
Stayed 6 nights in Feb 2024
Response from Bel Marina Hoi An Team. on Mar 5, 2024
Dear Randall, Thank you so much for taking your precious time in giving us this wonderful review of our resort. We are glad to know you had enjoyed our overall resort service and offerings.We wish you the best and look forward to seeing you again! Best regards,

10/10 Excellent

Catherine

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bel Marina Hoi Ăn was the best stay I’ve had in my entire visit to Vietnam! The location was great, it was very walkable into the town, less than 15 mins. But if you didn’t want to walk they provided you with bikes and also had the option to call a cable car for you. The staff was very kind and helpful. The property was beautiful and very relaxing. The spa was so convenient and was a great addition to our stay. The breakfast buffet was delicious. Overall, my family and I enjoyed our stay very much and wished we could have extended it. Bel Marina was definitely a highlight of our trip and they will have returning guests if we visit Hoi An again.
Stayed 3 nights in Feb 2024
Response from Bel Marina Hoi An Team. on Feb 21, 2024
Dear Catherine, Thank you so much for taking your precious time in giving us this wonderful review of our resort. We are glad to know you had enjoyed our overall resort service and offerings.We wish you the best and look forward to seeing you again! Best regards,

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a wonderful hotel in a great location with lovely and super helpful staff and management….we enjoyed our stay so much - we will be back….!
Stayed 4 nights in Feb 2024
Response from Bel Marina Hoi An Team. on Feb 16, 2024
Dear William, Thank you so much for taking your precious time in giving us this wonderful review of our resort. We are glad to know you had enjoyed our overall resort service and offerings.We wish you the best and look forward to seeing you again! Best regards,

10/10 Excellent

Neil, STEVENAGE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Bel Marina Hoi An Team. on Feb 10, 2024
Dear Neil, Thank you so much for taking your precious time in giving us this wonderful review of our resort. We are glad to know you had enjoyed our overall resort service and offerings.We wish you the best and look forward to seeing you again!Best regards,

10/10 Excellent

Venkatesh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and all staff were super friendly and accommodating to our travel needs. Breakfast was delicious eith many options.
Stayed 4 nights in Jan 2024
Response from Bel Marina Hoi An Team. on Feb 5, 2024
Dear Venkatesh, Thank you so much for taking your precious time in giving us this wonderful review of our resort. We are glad to know you had enjoyed our overall resort service and offerings.We wish you the best and look forward to seeing you again!Best regards,

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is amazing and the resort was beautiful. Staff were great and the room was amazing and big. Would definitely stay here again. It had everything we wanted from a resort and more and couldn’t have been a better location to see the best of Hoi An 😊
Stayed 4 nights in Jan 2024
Response from Bel Marina Hoi An Team. on Jan 30, 2024
Dear Kyle, Thank you so much for taking your precious time in giving us this wonderful review of our resort. We are glad to know you had enjoyed our overall resort service and offerings.We wish you the best and look forward to seeing you again! Best regards,

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable. Easy walk to downtown.
Stayed 2 nights in Jan 2024
Response from Bel Marina Hoi An Team. on Jan 30, 2024
Dear Scott, Thank you so much for taking your precious time in giving us this wonderful review of our resort. We are glad to know you had enjoyed our overall resort service and offerings.We wish you the best and look forward to seeing you again! Best regards,

10/10 Excellent

Emily

Stayed 2 nights in Jan 2024
Response from Bel Marina Hoi An Team. on Jan 16, 2024
Dear Emily, Thank you so much for taking your precious time in giving us this wonderful review of our resort. We are glad to know you had enjoyed our overall resort service and offerings.We wish you the best and look forward to seeing you again! Best regards,

10/10 Excellent

Caroline

Stayed 1 night in Jan 2024
Response from Bel Marina Hoi An Team on Jan 13, 2024
Dear Caroline, Thank you so much for taking your precious time in giving us this wonderful review of our resort. We are glad to know you had enjoyed our overall resort service and offerings.We wish you the best and look forward to seeing you again! Best regards,

10/10 Excellent

Andy, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really excellent. Clean & comfortable. Staff are helpful & courteous. Facilities are great. It was a lovely stay. Can’t recommend enough.
Stayed 5 nights in Jan 2024
Response from Bel Marina Hoi An Team. on Jan 9, 2024
Dear Andy, Thank you so much for taking your precious time in giving us this wonderful review of our resort. We are glad to know you had enjoyed our overall resort service and offerings.We wish you the best and look forward to seeing you again! Best regards,

8/10 Good

Darcy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and big size room. Recommend to other travellers
Stayed 3 nights in Dec 2023
Response from Bel Marina Hoi An Team. on Jan 6, 2024
Dear Darcy, Thank you so much for taking your precious time in giving us this wonderful review of our resort. We are glad to know you had enjoyed our overall resort service and offerings.We wish you the best and look forward to seeing you again! Best regards,

10/10 Excellent

Wing Sum

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very attentive and helpful. The location was in the heart of everything. Highly recommend.
Stayed 5 nights in Dec 2023
Response from Bel Marina Hoi An Team. on Jan 2, 2024
Dear Wing Sum, Thank you so much for taking your precious time in giving us this wonderful review of our resort. We are glad to know you had enjoyed our overall resort service and offerings.We wish you the best and look forward to seeing you again! Best regards,

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large clean hotel close to night market and Andient City.
Stayed 2 nights in Dec 2023
Response from Bel Marina Hoi An Team. on Jan 2, 2024
Dear Alexander, Thank you so much for taking your precious time in giving us this wonderful review of our resort. We are glad to know you had enjoyed our overall resort service and offerings.We wish you the best and look forward to seeing you again! Best regards,

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Bel Marina Hoi An Team. on Dec 26, 2023
Dear Guest, Thank you so much for taking your precious time in giving us this wonderful review of our resort. We are glad to know you had enjoyed our overall resort service and offerings.We wish you the best and look forward to seeing you again! Best regards,

10/10 Excellent

carolyne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and staff were excellent. Room very big and well maintained. Walking to night markets and old town easy around 15 minutes if you walk slowly. I would stay here again if we return.
Stayed 5 nights in Nov 2023
Response from Bel Marina Hoi An Team. on Dec 13, 2023
Dear Carolyne, Thank you so much for taking your precious time in giving us this wonderful review of our resort. We are glad to know you had enjoyed our overall resort service and offerings. We wish you the best and look forward to seeing you again!Best regards,

10/10 Excellent

dia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property very welcoming staff, beautiful location
Stayed 2 nights in Nov 2023
Response from Bel Marina Hoi An Team. on Dec 13, 2023
Dear Dia, Thank you so much for taking your precious time in giving us this wonderful review of our resort. We are glad to know you had enjoyed our overall resort service and offerings. We wish you the best and look forward to seeing you again!Best regards,

10/10 Excellent

Jarnal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in a great location, would definitely recommend.
Stayed 5 nights in Nov 2023
Response from Bel Marina Hoi An Team. on Nov 16, 2023
Dear Jarnal, Thank you so much for taking your precious time in giving us this wonderful review of our resort. We are glad to know you had enjoyed our overall resort service and offerings.We wish you the best and look forward to seeing you again! Best regards,

8/10 Good

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the breakfast buffet was not up to par with the 4 other hotels we've had in Vietnam, the staff was friendly and accommodating. We have no regrets booking the Bel Marina, and would absolutely stay here again should we ever have the chance to return to Hôi An!
Stayed 2 nights in Nov 2023
Response from Bel Marina Hoi An Team. on Nov 15, 2023
Dear Nathan, Thank you so much for taking your precious time in giving us this wonderful review of our resort. We are glad to know you had enjoyed our overall resort service and offerings.We wish you the best and look forward to seeing you again! Best regards,

10/10 Excellent

Veny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A GREAT hotel in a great city!!! Best $s spent
Amazing hotel in a great location. By far the best hotel from our entire longer trip
Stayed 3 nights in Nov 2023
Response from Bel Marina Hoi An Team. on Nov 15, 2023
Dear Veny, Thank you so much for taking your precious time in giving us this wonderful review of our resort. We are glad to know you had enjoyed our overall resort service and offerings.We wish you the best and look forward to seeing you again! Best regards,

10/10 Excellent

Lobsang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding.
Stayed 3 nights in Nov 2023
Response from Bel Marina Hoi An Team. on Nov 13, 2023
Dear Lobsang,Thank you so much for taking your precious time in giving us this wonderful review of our resort. We are glad to know you had enjoyed our overall resort service and offerings.We wish you the best and look forward to seeing you again! Best regards,

8/10 Good

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel and friendly service, however the smell in the room is quite strong.
Stayed 2 nights in Nov 2023
Response from Bel Marina Hoi An Team. on Nov 10, 2023
Dear Alexis, Thank you so much for taking your precious time in giving us this wonderful review of our resort. We are glad to know you had enjoyed our overall resort service and offerings.Besides, We truly appreciate your opinions and feedback about room smell and do rest assured that every element of your feedback was shared with the relevant department for further internal discussions. We wish you the best and look forward to seeing you again! Best regards,

10/10 Excellent

Nigel

Stayed 3 nights in Oct 2023
Response from Bel Marina Hoi An Team. on Nov 19, 2023
Dear Nigel,Thank you so much for taking your precious time in giving us this wonderful review of our resort. We are glad to know you had enjoyed our overall resort service and offerings.We wish you the best and look forward to seeing you again! Best regards,

10/10 Excellent

Kieran

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at the Bel Marina for 4 nights in Hoi An. An exceptional hotel which makes your experience in Hoi An luxury, stylish and has all the best amenities.Fantastic hotel stay; first class experience from the hotel and all staff involved. Staff were friendly, welcoming and willing to go above and beyond! The room was modern, spacious and luxurious and had all the amenities we needed with the bathroom and beeroom all being in one open space. The bed was huge; super king and incredibly comfy; ideal for a good nights sleep. The hotel had a fantastic restaurant for breakfast with a huge spread suitable for all dietary requirements! The gym was modern and airconditioned, but does get very hot during the day ideal for a workout when trying to dodge the sun. The pool and pool bar in the water including happy hour between 3 and 6pm everyday was amazing! Walking from the hotel to Hoi An took 10-15 minutes and there are plenty of good restaurants and drinks places around. Overall, 5 stars and would highly recommend this hotel to others!
Stayed 3 nights in Sep 2023
Response from Bel Marina Hoi An Team. on Oct 19, 2023
Dear Kieran, Thank you so much for taking your precious time in giving us this wonderful review of our resort. We are glad to know you had enjoyed our overall resort service and offerings.We wish you the best and look forward to seeing you again! Best regards,

10/10 Excellent

Mohamed Raiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good! Property is near the night market which is the heart of Hoi an! Very nice place and property is clean:)
Stayed 1 night in Oct 2023
Response from Bel Marina Hoi An Team. on Oct 10, 2023
Dear Mohamed Raiz , Thank you so much for taking your precious time in giving us this wonderful review of our resort. We are glad to know you had enjoyed our overall resort service and offerings.We wish you the best and look forward to seeing you again! Best regards,

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and quality. Breakfast could have been a little more expansive and interesting. Noise from waterways a little much. Good option to have three pools for different options. Spa was excellent.
Stayed 3 nights in Jun 2023
Response from Bel Marina Hoi An Team. on Sep 28, 2023
Dear Mr. Mark, Thank you so much for taking your precious time in giving us this wonderful review of our resort. We are glad to know you had enjoyed our overall resort service and offerings.Besides, we truly appreciate your opinions and feedback about breakfast and do rest assured that every element of your feedback was shared with the relevant department for further internal discussions and improve them. We wish you the best and look forward to seeing you again! Best regards,

10/10 Excellent

PEDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and nice staff Clean
Stayed 1 night in Sep 2023
Response from Bel Marina Hoi An Team. on Sep 8, 2023
Dear Pedro, Thank you so much for taking your precious time in giving us this wonderful review of our resort. We are glad to know you had enjoyed our overall resort service and offerings.We wish you the best and look forward to seeing you again! Best regards,

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Bel Marina Hoi An Team. on Aug 28, 2023
Dear Rachael, Thank you so much for taking your precious time in giving us this wonderful review of our resort. We are glad to know you had enjoyed our overall resort service and offerings.We wish you the best and look forward to seeing you again! Best regards,

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Bel Marina Hoi An Team on Aug 7, 2023
Dear Danny, Thank you so much for taking your precious time in giving us this wonderful review of our resort. We are glad to know you had enjoyed our overall resort service and offerings.We wish you the best and look forward to seeing you again! Best regards,

6/10 Okay

alison

Didn’t like the bathroom being within the bedroom & only seperate by a curtain. Understaffed & therefore, cleaning was either not done until the evening, things were missed or not cleaned great. Other then that, beds were comfortable, staff were friendly & breakfast was ok
Stayed 7 nights in Jul 2023
Response from Bel Marina Hoi An Team on Aug 4, 2023
Dear Mr. Alison,Thank you very much for your review and feedback about your experience at Bel Marina Hoi An. We are really sorry to know that our service did not match your expectation.Your feedback was shared with the relevant department for further internal discussions and improve them.We do hope that you will give us another opportunity to welcome you both back to our resort to experience the improvement.Once again, we thank you and wish you both the best in 2023.Kind Regards,

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great very impressed. Hotel is currently rated 4 star. It should be 5. Would return again and again and again……….
Stayed 6 nights in Jun 2023
Response from Bel Marina Hoi An Team. on Jun 22, 2023
Dear Alan, Thank you so much for taking your precious time in giving us this wonderful review of our resort. We are glad to know you had enjoyed our overall resort service and offerings.We wish you the best and look forward to seeing you again! Best regards,

10/10 Excellent

James

Stayed 3 nights in Jun 2023
Response from Bel Marina Hoi An Team on Jul 10, 2023
Dear Jame, Thank you so much for taking your precious time in giving us this wonderful review of our resort. We are glad to know you had enjoyed our overall resort service and offerings.We wish you the best and look forward to seeing you again! Best regards,

10/10 Excellent

Ouhammou, Dubai

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Abbiamo Passato 3 notti, ci tenevo molto a sottolineare la professionalità e la gentilezza del personale, incredibilmente gentile e attentivo al minimo dettaglio. Siamo stati accolti perfettamente! Non ci mancava nulla e per ogni dubbio il personale era pronto e attentivo a risolvere ogni tipo di esigenza, addirittura si sono preoccupati alla nostra partenza riguardo alla nostra sicurezza. Abbiamo sperimentato anche un esperienza alla SPA, incredibile! Siamo stati escortati fino alla SPA, da un giovane ragazzo molto professionale e piacevole, un’educazione unica. Lo consiglio per tutti coloro che hanno voglia di allontanarsi dalla città un po’ e restare in tranquillità con una vista mozzafiato!! Adatto per le famiglie e anche le coppie. Semplicemente incredibile Grazie ancora team bel Marina, un bel ricordo di voi resterà nei nostri cuori e sicuramente ritorneremo presto!
Stayed 3 nights in May 2023
Response from Bel Marina Hoi An Team. on May 11, 2023
Dear Ouhammou, Thank you so much for taking your precious time in giving us this wonderful review of our resort. We are glad to know you had enjoyed our overall resort service and offerings.We wish you the best and look forward to seeing you again! Best regards,

10/10 Excellent

Claire

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent combination of resort style and close to old town for markets, food and shopping. Loved swim up bar 3 hours of happy hour each evening. Handy to have access to bicycles anytime which had seat to ride children on too. Staff were fantastic every interaction. Loved cooking class. Onsite massages 2 for 1. I could go on but it's clear that we loved our stay
Response from Bel Marina Hoi An Team. on Apr 17, 2023
Dear Claire, Thank you for visiting Bel Marina Hoi An Resort. We appreciate you sharing your genuine experience with other travelers. Our team members work hard and are enthusiastic about providing our guests with a memorable stay. Staff are an asset to us; they are eager to provide guests with the most attentive and friendly experience possible, and your recognition will undoubtedly encourage them to work even harder in the future. We wish you the best and look forward to seeing you again! Best regards,

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exellent resort
Stayed 5 nights in Mar 2023
Response from Bel Marina Hoi An Team. on Apr 11, 2023
Dear Thomas, Thank you so much for taking your precious time in giving us this wonderful review of our resort. We are glad to know you had enjoyed our overall resort service and offerings. We wish you the best and look forward to seeing you again! Best regards,

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good resort
Good location
Stayed 5 nights in Mar 2023
Response from Bel Marina Hoi An Team. on Apr 7, 2023
Warmest Greetings from Bel Marina Hoi An Resort !Dear Sir/Madam,Thank you so much for taking your precious time in giving us this wonderful review of our resort. We are glad to know you had enjoyed our overall resort service and offerings.We will be anxiously looking forward to your next visit. We wish you and your family all the best and see you soon.Best Regards,

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Check in was slow and they tried to charge us for expenses that were not ours. The facilities were nice but these other aspects overshadowed things.
Stayed 1 night in Mar 2023
Response from Bel Marina Hoi An Team on Apr 5, 2023
Dear Sir/Madam,Thank you for taking the time to share your objective and honest feedback regarding your recent stay at Bel Marina Hoi An Resort. I truly appreciate your opinions and feedback and do rest assured that every element of your feedback was shared with the relevant department for further internal discussions and improve them. We hope to welcome you in the future. Best Regard,

10/10 Excellent

Maria, Gilbert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Location was a short five minute walk to many restaurants and the night market. The hotel’s pool, bar and restaurant were also very inviting. Great brunch too.
Stayed 2 nights in Mar 2023
Response from Bel Marina Hoi An Team. on Apr 3, 2023
Dear Marina, Thank you for visiting Bel Marina Hoi An Resort. We appreciate you sharing your genuine experience with other travelers. Our team members work hard and are enthusiastic about providing our guests with a memorable stay. Staff are an asset to us; they are eager to provide guests with the most attentive and friendly experience possible, and your recognition will undoubtedly encourage them to work even harder in the future. We wish you the best and look forward to seeing you again! Best regards,

10/10 Excellent

Vera

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a superb stay at this hotel. The room was beautiful with a view. The staff was incredible. We Loved it!
Stayed 4 nights in Mar 2023
Response from Bel Marina Hoi An Team. on Apr 3, 2023
Dear Vera, Thank you for visiting Bel Marina Hoi An Resort. We appreciate you sharing your genuine experience with other travelers. Our team members work hard and are enthusiastic about providing our guests with a memorable stay. Staff are an asset to us; they are eager to provide guests with the most attentive and friendly experience possible, and your recognition will undoubtedly encourage them to work even harder in the future. We wish you the best and look forward to seeing you again! Best regards,

10/10 Excellent

SUSAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel in a quiet street in Hoi An but still very close to everything in the ancient town and night market.. you can walk to everything within 5-10 minutes.. the pool is absolutely huge and crystal clean. The breakfast buffet is very fresh and offers a large selection to suit most people.. the staff are very friendly and helpful. Ms Truong was especially friendly and helpful with our room upgrade and other things we required assistance with…she is amazing..!! Thank you Bel Marina, we thoroughly enjoyed our stay and would definitely come back….
Stayed 4 nights in Feb 2023
Response from Bel Marina Hoi An Team. on Feb 22, 2023
Dear Susan,Thank you for your very nice review of our Bel Marina Hoi An Resort. We are pleased to hear that you enjoyed your stay with us. We appreciate the kind words about our facilities and our service provided by the staff. Providing a special hospitality experience and personal attention to each of our guests is a part of the heart and soul of our hotel and we feel so touched as our effort was recognized. Once again, thank you for all the compliments. I rather hope this won’t be your last visit and I look forward to welcoming you back to your new Hoian home in the near future.Best Regards,

4/10 Poor

EUN SIL

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a bit smelly and the front desk is a high hand to explain their airport sending service. The breakfast isn’t many options to eat but the fresh milk and mango was great.
Response from Bel Marina Hoi An Team. on Feb 22, 2023
Dear Eun Sil, Thank you for taking the time to share your objective and honest feedback regarding your recent stay at Bel Marina Hoi An Resort. I truly appreciate your opinions and feedback and do rest assured that every element of your feedback was shared with the relevant department for further internal discussions. We hope to welcome you in the future. Best Regard,

10/10 Excellent

Hayden

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, great location
Response from Bel Marina Hoi An Team. on Feb 22, 2023
Dear Hayden, Thank you for visiting Bel Marina Hoi An Resort. We appreciate you sharing your genuine experience with other travelers. Our team members work hard and are enthusiastic about providing our guests with a memorable stay. Staff are an asset to us; they are eager to provide guests with the most attentive and friendly experience possible, and your recognition will undoubtedly encourage them to work even harder in the future. We wish you the best and look forward to seeing you again! Best regards,

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Xiao-lin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel stayed through out my entire stay in Vietnam- very welcoming with friendly and professional staff, free shuttle to the beach. My inexpensive room is spacious, clean, and beautiful. It’s so well located, 5 minutes away from the market and old town. I love this hotel!
Response from Bel Marina Hoi An Team on Dec 25, 2022
Dear Xiao-lin, Warmest greetings from Bel Marina Hoi An Resort! We do appreciate your wonderful feedback and will take this as an encouragement to make further effort to improve and prove more. Wish you all the best and hope to welcome you back at soonest! Best regards

10/10 Excellent

Loo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was just 5 mins walk from thr night market. Hotel was beautiful and the pool was great.
Stayed 4 nights in Nov 2022
Response from Bel Marina Hoi An Team. on Nov 27, 2022
Dear Juliette, Thank you for taking the time to express your recent experience with our Bel Marina Hoi An Resort. Everything you wrote in this 5point review is very important to us because this is a wonderful opportunity for us to learn exactly what our guests received and where we stand with your recent experience. We are extremely grateful location, which allows our valued customers to explore everything in the heart of Hoi An. Furthermore, given all of the details you mentioned about the room, the facility, and especially our knowledgeable and friendly staff, we promise to exceed your expectations the next time you visit! Take care, and please come back soon! Best Regards, Bel Marina Hoi An Team.

10/10 Excellent

Kenji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and value
Stayed 4 nights in Oct 2022
Response from Bel Marina Hoi An Team. on Nov 27, 2022
Dear Sharon, Thank you for taking the time to express your recent experience with our Bel Marina Hoi An Resort. Everything you wrote in this 10point review is very important to us because this is a wonderful opportunity for us to learn exactly what our guests received and where we stand with your recent experience. We are extremely grateful for our "great location", which allows our valued customers to explore everything in the heart of Hoi An. Furthermore, given all of the details you mentioned about the pool, breakfast, and especially our knowledgeable and friendly staff, we promise to exceed your expectations the next time you visit! Take care, and please come back soon! Best Regards, Bel Marina Hoi An Team.