리셉션

리지마크 골프 클럽 & 리조트 여행 후기

3 out of 5
리지마크 골프 클럽 & 리조트
3800 Airline Highway, Hollister, CA

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 385개 이용 후기 중 106개" "
평점 8 - 좋아요. 385개 이용 후기 중 119개" "
평점 6 - 괜찮아요. 385개 이용 후기 중 77개" "
평점 4 - 별로예요. 385개 이용 후기 중 52개" "
평점 2 - 너무 별로예요. 385개 이용 후기 중 31개" "

7.2/10

청결 상태

7.6/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

6/10 - 괜찮아요

Bruce

출장 여행, 반려동물 동반 여행
별로예요: 편의 시설/서비스
First, I stayed at a pet friendly room with my cats (yup I’m that guy) so the regular rooms might be set up differently. The positive is the view are of the golf course and are so relaxing and beautiful. Can’t beat it. And nice back patio to sit and look at the view. Also it is easy to get there, just a 10 minute drive south of downtown. Finally, the price is reasonable. Unfortunately the positives end there. The room was old and not well maintained (clean, but not maintained). Bathroom light did not work, internet was spotty at best, the pillows were lumpy, the furniture was a box store table and chairs and a tv, etc. Will I stay there again? Well, yes. It is unique to find a place where you can bring pets with no extra charge.
2024년 3월에 4박 숙박함
답변 제공: Front desk 님, 2024년 3월 19일
Thank you for your feedback. We appreciate guests and their feedback provided. We hope that you have a great week!

4/10 - 별로예요

Natalie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Need to upgrade bathroom
2024년 3월에 3박 숙박함
답변 제공: Front desk 님, 2024년 3월 18일
Thank you for your recent stay with us. We do appreciate your feedback. All the best to you!

2/10 - 너무 별로예요

Rochelle

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Front desk 님, 2024년 3월 18일
Thank you for your recent stay with us. We do appreciate your feedback. All the best to you!

8/10 - 좋아요

Daniel 님, Santa Rosa

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dog friendly
2024년 2월에 1박 숙박함
답변 제공: Front desk 님, 2024년 3월 12일
Thank you for your recent stay with us along with your furry family! We appreciate all of our guests and especially those with paws! See ya again!

4/10 - 별로예요

cynthia 님, Foster City

가족 여행
별로예요: 숙박 시설 상태 및 시설
Missing light bulbs in the lamp by my bed. Missing and different size bulbs in the bathroom. No shampoo and bath soap in the container on the wall of the shower. No facial tissue. Towels looked dirty.
2024년 3월에 1박 숙박함
답변 제공: Front desk 님, 2024년 3월 4일
Thank you for your recent stay with us. We do appreciate your feedback and have provided that valuable information to our housekeeping supervisor. We hope you have a nice week!

8/10 - 좋아요

Faye

2023년 12월에 1박 숙박함
답변 제공: Front desk 님, 2023년 12월 22일
Thank you for your recent stay with us. It sounds like you and your furry family had a good visit. We hope to see you again on your next trip our way! Thank you

6/10 - 괜찮아요

Cindy

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is very outdated! The room window coverings barely cover the windows and my room was on the golf course. Decor from 1979 and the bathroom was old and cold. It has potential to be a nice location if it was updated. On a positive-the room size was large.
2023년 11월에 2박 숙박함
답변 제공: Front desk 님, 2023년 11월 17일
Thank you for your recent stay with us. We do appreciate you and the time you took to place a review online. We hope you have a wonderful holiday season!Cheers!

8/10 - 좋아요

Martin

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, Pet friendly, Waking up to a beautiful view of the golf course. (these were all a Plus). Enjoyed our stay most relaxing. Only suggestion for our room is that it needs to upgrade the curtains which were kinda see thru. Shower area was awsome with the exception of the high bath tub which is kinda hard for us elderly people to hurdle over. Other than that it was Great.
2023년 10월에 1박 숙박함
답변 제공: Front desk 님, 2023년 10월 24일
Thank you for your recent stay with us! We do appreciate you and all of our guests and their feedback! We hope to see you and your furry friend back again soon!

10/10 - 훌륭해요

Johnny N

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Came out of the woods after an arduous 3 day quail hunting trip. Desk gave me an early check in (thank you!). Cleaned up, slept and enjoyed the bar and grill. Ample space in the room and view was great.
2023년 10월에 1박 숙박함
답변 제공: Front desk 님, 2023년 11월 2일
Thank you for your recent stay! We hope to see you again soon!

10/10 - 훌륭해요

Patricia

2023년 10월에 1박 숙박함
답변 제공: Front desk 님, 2023년 11월 2일
Thank you for your recent stay with us. We do appreciate all of our guests and their feedback!

6/10 - 괜찮아요

April

연인과의 여행
좋아요: 직원 및 서비스
While the atmosphere around the complex is nice, calm and relaxing a few things need improvement. Breakfast is not available. You must drive for any food prior to 11:00 am. The bathrooms are very old and most sinks, tubs, tiling and fixtures need updating.
2023년 9월에 3박 숙박함
답변 제공: front desk 님, 2023년 9월 19일
Thank you for your recent stay with us. We do appreciate you as our guest and value your feedback. We hope you had safe travels home and may join us again someday!

8/10 - 좋아요

Valerie

단체 여행
좋아요: 직원 및 서비스
Served its purpose for my brief stay.
Room absolutely need work. My stay was brief. Opening the door with open key concept was somewhat frustrating.
2023년 9월에 1박 숙박함
답변 제공: Front desk 님, 2023년 9월 18일
Thank you for your additional review. We appreciate your you as our guest and your feedback. Safe travels!

6/10 - 괜찮아요

Howard

연인과의 여행
Getting stuck with a pet room when we don’t have a pet!
2023년 9월에 2박 숙박함
답변 제공: Front desk 님, 2023년 9월 18일
Contrary to your statement here sir. YOU booked a pet friendly room online using a third party. We sent you a confirmation email, a thank you for joining us with your pet email and a your coming into a pet friendly room email and YOU chose not to answer them nor reply. Upon arrival you indicated you did not have a pet and by that time our standard rooms were all booked. So no, we did not stick you with a pet room. YOU booked it that way. This was explained to you upon arrival and you said at that time it was not a big deal. We appreciate your understanding and wish you safe and happy travels!

10/10 - 훌륭해요

Rebecca

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Huge clean room....very quiet 😊
2023년 9월에 1박 숙박함
답변 제공: Front desk 님, 2023년 9월 13일
Thank you for your recent stay with us. We do appreciate all of our guests and their feedback. Wishing you all the best! Happy travels!

8/10 - 좋아요

Christopher

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스
No breakfast options. Spa tub with shower was not safe for seniors. Could have used comfortable chair or small sofa in the unit.
2023년 8월에 2박 숙박함
답변 제공: Front desk 님, 2023년 8월 26일
Thank you for your recent stay with us. We do appreciate you as our guest and thank you for your feedback. We hope you have a safe trip home and join us again soon!

4/10 - 별로예요

Jose

가족 여행
별로예요: 청결 상태
Need improve the rooms
2023년 8월에 2박 숙박함
답변 제공: Front desk 님, 2023년 8월 21일
Thank you for your recent stay with us. We do appreciate your feedback. We wish you all the best

10/10 - 훌륭해요

Regina 님, SAN JOSE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a good time. Room was nice and clean. It was nice and quiet there:
2023년 7월에 1박 숙박함
답변 제공: Front desk 님, 2023년 8월 4일
Thank you for your recent stay with us. We do appreciate all of our guests! We hope you come stay with us again should you make it back to Hollister!

4/10 - 별로예요

Luciano 님, San diego

단체 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fue un hermoso hotel hace 30 años atrás
2023년 7월에 2박 숙박함
답변 제공: Front desk 님, 2023년 8월 1일
Thank you for your feedback. We are so happy we were able to move things around to accommodate you and your family members. We hope you have a safe trip home!

6/10 - 괜찮아요

jennie

가족 여행
별로예요: 직원 및 서비스
2023년 7월에 6박 숙박함
답변 제공: Front desk 님, 2023년 7월 31일
Thank you for your review online. We appreciate all of our guests and their feedback.

2/10 - 너무 별로예요

Billie

연인과의 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The Room we had had what looked like a lot of Mold in the Bathroom and ceiling and a musty smell. The room in general looked clean but the bathrooms were terrible. My children had 2 other rooms with the same problem the appearance of mold looked like it was under the grouting between the tile and Tub. We are older and the access to the tub for a shower was not good. Also the pressure of the water from the shower could not be regulated in our room the shower head was not working to turn it down.
2023년 7월에 2박 숙박함
답변 제공: Front desk 님, 2023년 7월 17일
Thank you for your feedback. I am glad we spoke earlier and came to an agreement for you. We appreciate all our guests and their feedback. Have a nice week!

2/10 - 너무 별로예요

supriya

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The room A/C was not working, couldn’t check-in in time and drive from LA for 7 1/2 hours and couldn’t take shower, since water tap broke. Horrible experience p
2023년 7월에 2박 숙박함
답변 제공: Front desk 님, 2023년 7월 10일
Thank you for your time to make an online review. However we need to make clear that You did check in on time, in fact 10 minutes earlier than regular check in time. The delay was due to the ac being fixed from prior guest tampering. Water tap was not reported as broken until after your arrival and it was fixed the same day. We were sold out and unable to simply move accommodations. We did offer credit towards future stay, restuarant credit or wine for the inconvieniences. We do hope you made it home safely.

8/10 - 좋아요

Frank

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel was supposed to have a hot breakfast in the morning , when we went down for breakfast we were told that the people who set it up never showed up this morning so we had no breakfast
2023년 7월에 1박 숙박함
답변 제공: Front desk 님, 2023년 7월 8일
Sorry for the confusion there sir! We do not advertise that we serve breakfast here at our facility nor are we even open for breakfast here. We have no crew to set up for breakfast that would not have shown up because we do not have breakfast. I do not even show a guest with your name within the last month or so. Seems we've been mixed up! We do hope when you were here , you enjoyed your time! Have a nice weekend!

6/10 - 괜찮아요

Jeff

좋아요: 직원 및 서비스
별로예요: 청결 상태
Slightly disappointing
The employees were very nice, and the area looks good, but the room left a little to be desired. The amenities are a bit outdated, but have recently been repainting. The room is huge, but wasn't very clean. Under the beds were dusty, there was a beer cap and a baby carrot, who knows how long they were down there. The extra blankets in the closest was covered in human hair and dust bunnies, the iron was dirty, and the coffee machine had a European plug that we had to call the front desk to get swapped out with a regular plug.
2023년 6월에 3박 숙박함
답변 제공: Front desk 님, 2023년 6월 20일
Thank you for your recent stay with us. We do appreciate all our guests and their feedback. We hope you have a safe trip back home!

4/10 - 별로예요

William

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Low price but not in good condition.
Screen door to patio was damage and fell off. Latch/handle on sliding glass door to patio did not work. Curtain on door old and crusty. Rooms are huge but, everything is old and in poor condition. Refrigerator freezer was iced over. Restaurant (few customers) takes 20 minutes to place order and another 20 minutes to get the food. Location is very nice and rooms are huge (like 3 times the size of most hotel rooms).
2023년 6월에 1박 숙박함
답변 제공: Front desk 님, 2023년 6월 12일
Thank you for your recent stay with us. We do appreciate your feedback. Have a wonderful week!

10/10 - 훌륭해요

Sean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: front desk 님, 2023년 6월 12일
Thank you for your recent stay with us. We always appreciate our guests and their feedback. Have a happy week!

6/10 - 괜찮아요

frank

좋아요: 직원 및 서비스
Cound use a coffee shop or even vending machine
2023년 5월에 2박 숙박함
답변 제공: Front desk 님, 2023년 5월 29일
Thank you for your recent stay with us. Sounds like the coffee pots in the room were not adequate enough for your stay. We do have drinks available in the pro shop beginning at 7am as well. If you stay again, now you will know! Thank you for your patronage! Have a great memorial day!

4/10 - 별로예요

Jamie 님, rowland heights

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is convenient and the front desk staff is friendly. However my husband was charged $25 for a late checkout at 11am??? The desk clerk insisted that checkout was at 9am but it clearly says 11am on expedias website. Bath had hairs, pillows are dingy and housekeeping staff were seen smoking outside of the room next door as well as repeatedly saying the F word while talking to each other. Weird. Maintenance in the rooms is sad with random color paint patches, missing smoke alarm and silicone sealer used to fill in a broken tile. The bathroom was also missing a light. Pretty sad since the rooms are large and have potential to be great if the owners would invest in a remodel. For the price you could stay anywhere else in town and have a better experience.
2023년 4월에 2박 숙박함
답변 제공: Front desk 님, 2023년 4월 17일
I'm sorry to hear of your troubles with your stay this visit. For your information you were not charged a late checkout fee even when leaving post 11:30 am. I will speak to the housekeeping staff about smoking outside of the laundry room though not a guest room and I will talk to their supervisor about language. Maintenance supervisor about room issues you bring up. Thank you for the feedback

8/10 - 좋아요

Edie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 2박 숙박함
답변 제공: Front desk 님, 2023년 4월 18일
Thank you for your feedback. We appreciate you and all of our guests. We hope to have you back soon!

4/10 - 별로예요

lisa 님, Enumclaw

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Outdated rooms. The beds were rock hard! We couldn’t access the wifi with the passwords they gave us. The restaurant is only open from 11 to 7. No breakfast available onsite. Golf carts and maintenance zooming around during the day outside the back patio.
2023년 4월에 1박 숙박함
답변 제공: Front desk 님, 2023년 4월 17일
Thank you for your recent stay with us. We do appreciate the feedback and wish you all the best!

6/10 - 괜찮아요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Reminded me of staying in an old Motel 6. Rooms could use an update and a little detail to cleaning.
2023년 4월에 2박 숙박함
답변 제공: Front desk 님, 2023년 4월 14일
Thank you for your recent stay with us and your feedback! We are happy to hear from you. Safe travels!

8/10 - 좋아요

Robert

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall a good experience. Could use some updating. Friendly staff and quiet
2023년 3월에 2박 숙박함
답변 제공: Front desk 님, 2023년 3월 31일
Thank you for your recent stay with us. We do appreciate you and all of our guests and their feedback. We invite you to join us again someday! Have a wonderful weekend!

2/10 - 너무 별로예요

Ralph 님, San Francisco

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The property's wifi was out when I checked-in. The front desk is staffed from 9:00am-8:00pm. The late check-in info had a number for security, and said to call them with an issue. I called, but all they could do is provide the number for the property which went to voicemail. I left a voicemail around 9:30pm. Nothing was done, and the wifi wasn't restored until I went to the front desk to complain at 5:00pm the next day. Overall, the rooms were large and clean, but the furnishings were sparse.
2023년 3월에 2박 숙박함
답변 제공: Front desk 님, 2023년 3월 17일
We are sorry to hear about your frustrations. Wifi was provided the entire time during your stay. It had been verified upon your voicemail. When you came up at 5 pm we had to walk you through the process to get logged on correctly and it worked! We are happy you were able to connect. Have a safe and happy weekend!

8/10 - 좋아요

glenn

좋아요: 청결 상태, 객실의 편안함
Great golf course restaurant and bar. Room a bit weird and it seemed like nobody had been in there in quite awhile. Weather was quite cold outside and room was freezing when I checked in.
2023년 3월에 1박 숙박함
답변 제공: Front desk 님, 2023년 3월 13일
Thank you for your recent stay with us. We do appreciate your feedback as our guest and welcome you to join us again someday!

6/10 - 괜찮아요

Peter

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Beautiful setting. Short on services. Everything closes at 8 pm. No breakfast or room service. Restaurant opens a 11AM Remote from alternatives.
2023년 3월에 1박 숙박함
답변 제공: Front desk 님, 2023년 3월 8일
Thank you for your feedback. We do appreciate you as our guest and hope to see you again someday!

8/10 - 좋아요

Philip

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ridgemark Comfort
Great location. Fine staff. Accommodating Property.
2023년 2월에 2박 숙박함
답변 제공: Front desk 님, 2023년 3월 3일
Thank you for your recent visit with us. We do appreciate you as our guest and hope that we will see you again should your travel plans bring you back this way! Have a wonderful weekend!

6/10 - 괜찮아요

Ivan 님, Los Angeles

좋아요: 직원 및 서비스
Its an old property that definitely needs to be updated. Lights and fixtures sometimes didnt work and the bed creaks and isnt the most comfortable. Overall, its not bad. Prob better if one plays golf.
2023년 2월에 2박 숙박함
답변 제공: Front desk 님, 2023년 2월 27일
Thank you for your feedback. We appreciate you and all our guests who take the time to leave constructive feedback. We hope you had a safe trip home!

2/10 - 너무 별로예요

Anastasios

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The room next to us had some guests that did weed and the smoke came in our room. We had to check out a day earlier.
2023년 2월에 3박 숙박함
답변 제공: Front desk 님, 2023년 2월 21일
We are sorry to hear about this now when it's too late to help fix the problem. We have a strict non-smoking policy and yet it sounds like the other guests did not adhere to that policy. Without knowing about the incident we could not enforce it either.Cheers to wishing we could control other people's poor decisions. We do appreciate your comments. It's unfortunate you did choose to leave early as there were no other guests nearby the second night of your stay.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함
답변 제공: Front desk 님, 2022년 12월 16일
Thank you for your recent stay with us. We do appreciate you and all of our guests. We hope you will join us again some day!

8/10 - 좋아요

Heather

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean room and great customer service. The golf course view from the room was nice. So grateful they could accommodate an early check in.
답변 제공: Front desk 님, 2022년 12월 9일
Thank you for your recent stay with us. We do appreciate all our guests and their feedback.

4/10 - 별로예요

Norma

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Room is badly outdated fan in bathroom, extremely noisy. No door on bathroom no comfortable chair to sit in watching television. paint chipping on shelving Corner of mirror broken. Laminate flooring coming up in places. Not what I expected for a $150 a night room at a “resort “. Very disappointed
답변 제공: Front desk 님, 2022년 11월 28일
Thank you for your feedback. I am sorry you did not get what you expected but you were such a lovely lady to chat with and I did enjoy your company. I hope you have a safe and sound trip back home! Happy holidays to you!

2/10 - 너무 별로예요

MICHAEL

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Out dated hotel.
Disgusting bathroom. Old out dated amenities. Dingy not worth the price. Mold in the shower and sink.. floors were gross. Cabinets old cracked and fridge and microwave were not positioned in a safe place.
2022년 10월에 1박 숙박함
답변 제공: Front desk 님, 2022년 10월 31일
Thank you for your feedback. We do appreciate all our guests! Have a nice weekend.

10/10 - 훌륭해요

Dennis

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good value and view of golf course
My room was large and overlooked the golf course. The bed was comfortable. I stayed one nite and headed on to Pinnacles National Park. I would recommend these accommodations to others with same purpose.
2022년 10월에 1박 숙박함
답변 제공: Front desk 님, 2022년 10월 23일
Awesome! We do appreciate you and the time you took to place an online review. We hope you visit us again when you head back our way! Safe travels to you and yours.

8/10 - 좋아요

Julie 님, Hollister

2022년 10월에 1박 숙박함

2/10 - 너무 별로예요

Theresa

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Scam
I feel scammed. Paid $224 for a Motel 6 type room. TV so tiny couldn’t see from Bed. Shower was a joke-just a single stream of water. No internet. Front desk staff awful. No phone in the room to call them. Have to drive 3 miles to the nearest place to get breakfast. No vending machines. Ice maker doesn’t work. Room was from the 1950’s and not upgraded at all. Curtains covered the air conditioner. Just awful. The good reviews have to be fake. I was scammed.
Grimy walls.
2022년 9월에 2박 숙박함
답변 제공: Front desk 님, 2022년 10월 7일
Thank you for your review. We have you marked as a no show on our system because of covid. Remember making the threat in hopes you came in contact with me and gave me Covid yet you decided to play in a golf tournament the very same day. We remember! Thank you so very much!!!

10/10 - 훌륭해요

Sonja

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a spacious room, we loved the view with all the windows!
2022년 9월에 1박 숙박함
답변 제공: Front desk 님, 2022년 9월 30일
Thank you for your recent visit with us. It was our pleasure to host you! Hope to see you on your next travels this way!! Have a great day!

4/10 - 별로예요

Deanna Lomker

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Losers property alittle paint could go a long way! Room was clean large no area to seat and watch tv the bed was the worst bed I’ve ever slept in and while in bed the tv was very small and far from the bed making it difficult to watch..
2022년 9월에 1박 숙박함
답변 제공: Front desk 님, 2022년 9월 25일
Thank you for the suggestions! We are in fact in the middle of our whole facility being painted and the facade you saw was in preparation for that to be done. I am so happy we were able to rush and accommodate your extra early check in request though! Thank you for the recent stay and we wish you safe travels!

10/10 - 훌륭해요

Victor

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 2박 숙박함
답변 제공: Front desk 님, 2022년 9월 19일
Thank you for your recent stay with us. We do appreciate you and all of our guests. We hope you have a plesant week!

8/10 - 좋아요

Maury

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The ice machine needed to be replaced years ago. It did not work. We swatted (killed) at least 15 flys in our room. Not sure where they were coming from - but it was annoying. The food in the bar/grill was excellent and the service there was great! When checking out, the office was locked at 7:45 AM and the we were not able to check out and get a receipt for our stay. Could not return the key as well.
2022년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2022년 9월 10일
Thank you for your recent stay with us. I think the 110 degree weather had a lot to do with the flies trying to escape the heat. We can email you a receipt should you wish to call to give that address to us. We enjoyed your company here at Ridgemark and hope you have a good rest of your weekend!

6/10 - 괜찮아요

Greg

좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Our room was not ready on time and the whirlpool tub did not work.
2022년 9월에 1박 숙박함
답변 제공: Front desk 님, 2022년 9월 5일
Thank you for your recent stay with us. You arrived at 3:11 and were checked in by 3:24 pm. Lag time partially due to payment changes needed for your stay. The room you stayed in had been cleaned since 11am. Side note: None of the spa bath jets work on the property since the change to electrical water heaters. They are not advertised to do so either. We hope you enjoy the rest of your holiday weekend.

8/10 - 좋아요

Angie

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스
Beautiful view. Someone kept coming to my window, every night. I could see a shadow. Or unless he was a ghost. Had to call the sheriff twice to come to check the property.
2022년 8월에 5박 숙박함
답변 제공: Front desk 님, 2022년 8월 29일
Thank you for your recent feedback. We are happy to have you back again this week!