야외 수영장

홀리데이 인 포트 로더데일 에어포트, IHG 호텔 여행 후기

3 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 537개" "
평점 8 - 좋아요. 1000개 이용 후기 중 257개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 89개" "
평점 4 - 별로예요. 1000개 이용 후기 중 61개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 56개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

6/10 - 괜찮아요

Chang Sun

가족 여행
2021년 12월에 1박 숙박함
답변 제공: General Manager 님, 2021년 12월 25일
Thank you for choosing us and for rating your experience. We regret if we missed any opportunities to provide you with a perfect stay. We hope you will give us another chance to prove that we are committed to providing an exceptional visit to each of our guests. Michael Gillmer, General Manager

8/10 - 좋아요

Said

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Necesitan personal Que hable español
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 24일
Dear Said, Thank you for choosing Holiday Inn Fort Lauderdale Airport and sharing your experience. We are glad to learn you enjoyed your overall stay with us. However, we apologize for the service shortfalls you experienced, and we will share your comments with the appropriate teams as we strive to enhance our guest experience at all levels. Thank you again for your feedback, and we look forward to your return visit. Michael Gillmer,General Manager

8/10 - 좋아요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice pool area
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 22일
Dear Carlos, Thank you for your recent stay at the Holiday Inn Fort Lauderdale Airport. It is a pleasure to read that you enjoyed our refreshing pool area, and we hope to see you again on your next trip to Fort Lauderdale. Michael GillmerGeneral Manager

10/10 - 훌륭해요

Lisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very accomadating and helpful. Breakfast was delicious and everything we needed was provided for.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 22일
Dear Lisa, Thank you for taking the time to share your review of Holiday Inn Fort Lauderdale Airport. We are thrilled you enjoyed our delicious breakfast and the courteous service provided by our associates. Once more, thank you for your compliments, and we hope to see you again soon!Michael GillmerGeneral Manager

8/10 - 좋아요

Orlando

Esta bien, tiene las arias sociales bien bonitas y la piscina también.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 21일
Dear Guest, Thank you for including Holiday Inn Fort Lauderdale Airport in your travel plans. We are glad you had a great time at our beautiful pool and that you loved all that we offer here. We appreciate your feedback and look forward to you staying with us again on your next visit to the area. Michael Gillmer General Manager

10/10 - 훌륭해요

Devon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 17일
Dear Devon, Thank you for the outstanding rating. We are pleased that from check-in through check-out, we were able to provide you with a great stay at Holiday Inn Fort Lauderdale Airport. We look forward to your return and wish you all the best with your future travels. Michael Gillmer General Manager

8/10 - 좋아요

Lesley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dining area was a bit small. Other than that. It was a good stay
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 16일
Dear Lesley, Thank you for choosing Holiday Inn Fort Lauderdale Airport and sharing your experience. We appreciate your feedback regarding the size of the dining area. Our goal is to provide a comfortable stay for all our guests, and we have shared your comments with the appropriate individuals. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Michael GillmerGeneral Manager

4/10 - 별로예요

Venkata Prashanth

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The bath tub was old with stains, the room had patch work done on the walls. The carpet was dirty and the floors were sticky.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Mr. Prashanth, Thank you for your recent stay at our hotel. We apologize for the housekeeping issues you endured during your time with us and for the inconvenience these caused you. We have discussed these appropriately, and steps are being taken to ensure these do not happen again. We are grateful for your patience and hope you will revisit us so we can provide you with the seamless visit you deserve. Michael Gillmer General Manager

10/10 - 훌륭해요

Piotr

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel location is a bit remote.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 6일
Dear Piotr, Traveling can be challenging enough, so we, at the Holiday Inn Fort Lauderdale Airport, strive to make it stress-free for all our guests! We were delighted to read we provided you with a comfortable and quiet stay, and our convenience to the airport was perfect for your needs. Should your travels bring you back to Fort Lauderdale, it would be our pleasure to host you again.Michael GillmerGeneral Manager

10/10 - 훌륭해요

Yvonne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Shuttle picked us up with no problems. Room clean and quiet. Pool and hot tub nice and not busy. Would stay again.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 6일
Dear Yvonne, Thank you for choosing Holiday Inn Fort Lauderdale Airport. We are glad you had a perfect stay and that our well-kept accommodations and on-site amenities met your expectations. It is also good to see that you were able to take advantage of our convenient shuttle service. Thank you once more for sharing your review with fellow travelers and for your excitement about returning; we look forward to your next visit.Michael GillmerGeneral Manager

10/10 - 훌륭해요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely pool area
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 31일
Dear Andrew, Thank you for choosing the Holiday Inn Fort Lauderdale Airport for your accommodations and for sharing your experience. It is always great to learn that a guest has enjoyed their time with us and that you most notably enjoyed our beautifully landscaped outdoor area, complete with our sparkling tropical pool. It draws you outside to relax, read a book, or take a refreshing dip! We would love to welcome you again to Holiday Inn Fort Lauderdale Airport the next time your travels bring you back to our beautiful city.Michael GillmerGeneral Manager

10/10 - 훌륭해요

Jeff

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really enjoyed this place! The staff was really courteous and was really on top of any of our needs. I want to go back right now.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 31일
Dear Jeff, We are so happy you chose the Holiday Inn Fort Lauderdale Airport for your recent visit to this area. We will share your wonderful comments about our friendly service with our staff to know their efforts are noticed and appreciated by our guests. Thank you again for sharing your review with fellow travelers and for your excitement about returning; we look forward to your next visit.Michael GillmerGeneral Manager

8/10 - 좋아요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was traveling alone with my 2 young sons and our flight kept getting delayed. We didn’t get to FLL until midnight. I booked HI online and was greeted by Adora, who made my sons and me feel so welcome, cared for and safe. We got a great night’s rest and then able to conquer the rest of journey refreshed.
답변 제공: General Manager 님, 2024년 3월 29일
Dear Elizabeth, Thank you for taking the time to share your kind review of Holiday Inn Fort Lauderdale Airport. We are thrilled everything was perfect for you and your kids, and your stay exceeded your expectations! Thank you for mentioning our staff, particularly Adora. She is a true asset to our team, and we will be sure to share your compliments with them. Once more, thank you for your compliments, and we look forward to seeing you again soon.Michael GillmerGeneral Manager

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Reasonably priced hotel. Clean rooms, friendly staff.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Dear Linda, We are happy your stay at the Holiday Inn Fort Lauderdale Airport was such a pleasant experience and that you found us to be a good value. We were thrilled to read that your room was perfect in every way and that our thoughtful associates also met your expectations. Thank you again for your kind comments, and we look forward to welcoming you back on your next trip to Fort Lauderdale!Michael GillmerGeneral Manager

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태
Excelente atención, ubicacion perfecta ,, habitaciones limpias completamente recomendado
2024년 3월에 2박 숙박함
답변 제공: Managing Director 님, 2024년 3월 25일
Dear Daniel, Thank you for your recent stay at the Holiday Inn Fort Lauderdale Airport and for posting such a fantastic review of our hotel and staff. It is a pleasure to read you were impressed with your room and that our location was perfect for your needs! We enjoyed having you as our guest, and we hope to see you again on your next trip to Fort Lauderdale. Michael GillmerGeneral Manager

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice hotel and staff. Wish the information stated clearly that you have to call for the shuttle to pick you up at the airport. They do not circulate like the other hotels. Would stay here again
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 18일
Dear Patricia, Thank you for choosing Holiday Inn Fort Lauderdale Airport. We are glad you had an overall pleasant stay and that our well-kept property and courteous associates exceeded your expectations. However, we regret the inconvenience caused due to some confusion regarding the shuttle service. Feedback like yours gives us valuable insight to improve our guest experience; therefore, we appreciate all of your comments. Thank you again; we hope you will revisit us in the future.Michael GillmerGeneral Manager

10/10 - 훌륭해요

Graham

2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 6일
Dear Graham, Your kind rating made our day! We are dedicated to providing every guest with a great experience at Holiday Inn Fort Lauderdale Airport, and we appreciate you taking the time to leave your feedback. We look forward to seeing you again soon.Michael GillmerGeneral Manager

2/10 - 너무 별로예요

Hernan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Its a 2 star hotel don’t expect anything else.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 17일
Dear Hernan, Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Michael GillmerGeneral Manager

10/10 - 훌륭해요

Bridgette

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff in particular Erik was very nice and accommodating. We enjoyed our stay and we look forward to returning soon.
답변 제공: General Manager 님, 2024년 3월 17일
Dear Bridgette, Thank you for choosing Holiday Inn Fort Lauderdale Airport. We are glad you had a perfect stay and that the special attention you received from Erik exceeded your expectations. We are fortunate to have him as a member of our team, and it comes as no surprise to see the dedicated service he demonstrated to you. Thank you again for sharing your review with fellow travelers and for your excitement about returning; we look forward to your next visit.Michael GillmerGeneral Manager

4/10 - 별로예요

Gholamhasan

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
expensive...
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 17일
Dear Gholamhasan, Thank you for taking the time to post a review of your time with us. We were disappointed to read your visit did not provide the value for which you were hoping. As with most cities, certain times of the year are busier and command higher rates; however, we do make every effort to be priced competitively. It was a pleasure to have you as our guest, and we hope to do so again soon.Michael GillmerGeneral Manager

10/10 - 훌륭해요

Raymond

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Employees up front were very helpful and accommodating, the room was nice, a couple of convenient restaurants around. Great value. Thank you!
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 15일
Dear Raymond, We are happy your stay at the Holiday Inn Fort Lauderdale Airport was such a pleasant experience! Thank you for taking the time to share your feedback with other travelers. We were thrilled to read that your room was perfect in every way and that our location near many restaurants was all that you needed for a relaxing visit. It is great to see that the hospitality provided by our thoughtful associates met your expectations. We will share your compliments with our teams. Thank you again for your kind comments, and we look forward to welcoming you back on your next trip to Fort Lauderdale!Michael GillmerGeneral Manager

10/10 - 훌륭해요

Kelsey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 14일
Dear Kelsey, Thank you for the high rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Holiday Inn Fort Lauderdale Airport. We look forward to your return and wish you all the best with your future travels.Michael GillmerGeneral Manager

10/10 - 훌륭해요

Larysa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel with a very nice pool area! Great for lounging.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 11일
Dear Larysa, Thank you for choosing the Holiday Inn Fort Lauderdale Airport for your accommodations and for sharing your experience. It is always great to learn that a guest has enjoyed their time with us. We love that our tranquil rooms provide a relaxing experience for our guests with full-service amenities to enjoy. Also, thank you for mentioning how much you enjoyed our beautifully landscaped outdoor area, complete with our sparkling tropical pool. It draws you outside to relax, read a book, or take a refreshing dip! We would love to welcome you again to Holiday Inn Fort Lauderdale Airport the next time your travels bring you back to our beautiful city.Michael GillmerGeneral Manager

4/10 - 별로예요

Allen

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Rooms not ready until 3. I understand that. But was told I would be called when room available. Never got the call, apparently staff turnover miscommunication. No big deal. When finally got in room I answered knock on my door thinking it was room service. My mistake. Young man entered my room and looked around mumbling in foreign language while my wife and I stood there in fear before he left Maybe innocent mistake but got no apology reported incident to staff. No satisfaction was told they would check security camera. Never heard back. Terrible service at the cafe at dinner. I cannot wait to leave this place
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 13일
Dear Allen, Thank you for your constructive feedback. We are sorry for not meeting your expectations and that you were inconvenienced by the delay in getting your accommodations. We strive to provide guests with a seamless experience but regret that this was not your experience. Furthermore, we sincerely apologize for the unfortunate incident you experienced during your visit and that you felt our team did not handle your concerns appropriately. Safety and security are our first and foremost concern. We will convey this to the appropriate individuals. We hope to have another opportunity to provide you with the outstanding stay you deserve. Michael GillmerGeneral Manager

2/10 - 너무 별로예요

Zahra

2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 31일
Dear Zahra, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Michael GillmerGeneral Manager

10/10 - 훌륭해요

William 님, Missouri City

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ok
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 11일
Dear William, Thank you for your recent stay at the Holiday Inn Fort Lauderdale Airport and for the high rating. It is a pleasure to read we exceeded all of your expectations! We enjoyed having you as our guest, and we hope to see you again on your next trip to Fort Lauderdale. Michael GillmerGeneral Manager

8/10 - 좋아요

Martha

2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 29일
Dear Martha, Thank you for choosing to stay with us and for leaving your rating. We're delighted to know that you had a great experience here at Holiday Inn Fort Lauderdale Airport. We look forward to welcoming you back on your next visit.Michael GillmerGeneral Manager

6/10 - 괜찮아요

Anna

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The bedroom smelled horribly, like mildew. I realize it’s Florida but it was overwhelming and gave us headaches. We got a room for 4, two queen beds and we only had two towels available. We went to the drink machine by the elevators and all but 1 of the 6 drinks we bought were expired by 6 months. The shower had hair on the walls and bottom of the tub. Luckily we were only there for 9 hours, we would not stay there again.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 10일
Dear Anna, Thank you for your candid feedback. We are sorry for the discomfort you had in your room and for the inconvenience it caused you. We strive to provide guests with clean and comfortable accommodation, but we regret that this was not your experience. We will address your concerns appropriately. Furthermore, we sincerely apologize for the issues you encountered regarding the expired drinks in the vending machine. We certainly understand the frustration you must have felt and appreciate your patience in this matter. We will share this with our leadership team. Thank you again; we hope you will change your mind and give us another opportunity to provide you with the excellent hospitality for which we are known.Michael GillmerGeneral Manager

8/10 - 좋아요

Corrie

가족 여행
Great l hotel
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 9일
Dear Corrie, On behalf of our entire team at the Holiday Inn Fort Lauderdale Airport, thanks for the kind rating! All of our associates work hard to deliver a great experience, and we appreciate you noticing their efforts. We enjoyed having you as our guest, and we hope to welcome you back soon on your next visit to Fort Lauderdale. Michael GillmerGeneral Manager

8/10 - 좋아요

Steven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place apart from the extremely low water pressure.
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 3월 6일
Dear Steven, Thank you for being our guest at Holiday Inn Ft. Lauderdale and for your feedback. We are pleased to know that your overall stay was pleasant. However, we apologize for the inconvenience you faced with the low water pressure during your stay. Your feedback is truly valuable, and we appreciate you letting us know so we can look into this further. We understand how essential a proper water flow is, and we regret any frustration this may have caused. Thank you again, and we hope you will give us another chance to provide you with the flawless hospitality we are known for.Michael GillmerGeneral Manager

10/10 - 훌륭해요

MARIO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff. Very helpful and polite.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 4일
Dear Mario, We are so happy you chose the Holiday Inn Fort Lauderdale Airport for your recent visit to this area. We will share your wonderful comments about our friendly service with our staff to know their efforts are noticed and appreciated by our guests. Thank you again for staying with us, and we hope to welcome you back soon!Michael GillmerGeneral Manager

10/10 - 훌륭해요

Antonio

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was good hotel. Although I had booked a king size bed and they gave me a room with two full size. When I said something about it they said the hotel was booked and did not have any. And because it was a booking through a third party (Expedia) they gave what they had. I guess it doesn’t matter to them. At least I had a room. The light in bathroom kept flickering. Other than that it was good. Clean, nice, safe. Good parking. Everything was good
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 3일
Dear Antonio, Thank you for choosing Holiday Inn Fort Lauderdale Airport and for your constructive feedback. We are glad you had an overall pleasant experience and that our well-kept peoperty and our on-site parking met your expectations. However, we sincerely apologize that the room type you requested was not available, and we regret any frustration and inconvenience this caused. We do everything possible to honor requests; however, depending on our occupancy, it is not always possible. Furthermore, we are sorry for the issues you encountered in your bathroom. We will share your comments with our maintenance team. Thank you again; we look forward to welcoming you back soon.Michael GillmerGeneral Manager

10/10 - 훌륭해요

MARION

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is very clean, quiet, the staff are amazing especially the Shuttle driver who pick me up around 3:30 pm on 2/26/24.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 29일
Dear Marion, Thank you for taking the time to share your review about your recent visit to Holiday Inn Fort Lauderdale Airport. It pleases us to learn that the cleanliness and tranquility of our accommodations met your expectations. Our team strives to provide exceptional service, and we're thrilled to hear their efforts significantly enhanced your stay, especially the shuttle driver. Ensuring a welcoming and efficient environment for our guests is a top priority, and your recognition of our associates' hospitality is greatly valued. We eagerly anticipate welcoming you back in the future, offering another memorable and pleasant stay.Michael GillmerGeneral Manager

10/10 - 훌륭해요

Stephen

2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 23일
Dear Stephen, Thank you for the high rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Holiday Inn Fort Lauderdale Airport.Michael GillmerGeneral Manager

10/10 - 훌륭해요

Scott 님, Tulelake

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nne
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 28일
Dear Scott, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Holiday Inn Fort Lauderdale Airport, and we look forward to welcoming you back soon.Michael GillmerGeneral Manager

8/10 - 좋아요

GILBERT

연인과의 여행
Understaffed but they work very hard to take care of everyone. Manager was super attentive
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 28일
Dear Gilbert, We appreciate your feedback regarding your recent stay with us. While we apologize for any inconvenience caused, we are committed to ensuring that every guest receives exceptional care and attention. It's heartening to hear that our associate's dedication stood out to you. Rest assured, we are continually working to improve our staffing levels to provide an even better experience for all our guests. Thank you for choosing to stay with us, and we hope to welcome you back to Holiday Inn Fort Lauderdale Airport soon for an even more enjoyable stay.Michael GillmerGeneral Manager

10/10 - 훌륭해요

Jose J.

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ubicación excelente
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 27일
Dear Jose, Traveling can be challenging enough, so we, at the Holiday Inn Fort Lauderdale Airport, strive to make it stress-free for all our guests! We were delighted to read we provided you with a comfortable and quiet stay, and our convenient location was perfect for your needs. Should your travels bring you back to Fort Lauderdale, it would be our pleasure to host you again.Michael GillmerGeneral Manager

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place. Big toom. Comfortable bed.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 27일
Dear Thomas, We are happy your stay at the Holiday Inn Fort Lauderdale Airport was such a pleasant experience! Thank you for taking the time to share your feedback with other travelers. We were thrilled to read that your room was perfect in every way. We are delighted that you loved our comfortable beds and got a great night's sleep. Thank you again for your kind comments, and we look forward to welcoming you back on your next trip to Fort Lauderdale!Michael GillmerGeneral Manager

2/10 - 너무 별로예요

Eliezer

별로예요: 직원 및 서비스
Room was not ready, waited over an hour, was terrible
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 27일
Dear Eliezer, Thank you for taking the time to review your stay. Timely and impeccable service is a must; therefore, we are very sorry for the delay in getting your accommodations ready for your arrival. Please be assured that we will address the issue to prevent similar situations from occurring in the future. We truly value your feedback as it helps us improve our services, and we hope to have the opportunity to welcome you back and provide you with the seamless experience we are known for.Michael GillmerGeneral Manager

8/10 - 좋아요

Robert

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay when heading for a cruise..
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 26일
Dear Robert, Thank you for being our guest and choosing Holiday Inn Ft. Lauderdale for your pre-cruise stay. We are pleased to know that you enjoyed every aspect of your visit. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Michael GillmerGeneral Manager

8/10 - 좋아요

Kati

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 27일
Dear Kati, We are delighted you had a great stay at Holiday Inn Fort Lauderdale Airport. Thank you for the kind rating, and we look forward to hosting you again soon. Michael GillmerGeneral Manager

10/10 - 훌륭해요

Eileen 님, Wellington

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean quiet place to stay
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 26일
Dear Eileen, Thank you for your recent stay at the Holiday Inn Fort Lauderdale Airport and for posting such a fantastic review of our hotel. It is a pleasure to read we exceeded all of your expectations and that you loved our refreshing accommodations. We enjoyed having you as our guest, and we hope to see you again on your next trip to Fort Lauderdale. Michael GillmerGeneral Manager

10/10 - 훌륭해요

chris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked the convenience and amenities
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 26일
Dear Chris, We are happy your stay at the Holiday Inn Fort Lauderdale Airport was such a pleasant experience! Thank you for taking the time to share your feedback with other travelers. We were thrilled to read that your location was perfect in every way and that our amenities were all that you needed for a relaxing visit. Thank you again for your kind comments, and we look forward to welcoming you back on your next trip to Fort Lauderdale!Michael GillmerGeneral Manager

10/10 - 훌륭해요

Mario

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Arrived at 8 a.m. couldn't check in until 3 p.m.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 25일
Dear Mario,Thank you for choosing Holiday Inn Fort Lauderdale Airport. We appreciate your nice rating. We value your patience in regard to the check-in time. We would like to share that our hotel website has mentioned our check-in timing so guests can have this information before booking with us. Thank you again. Please come and see us again soon!Michael GillmerGeneral Manager

10/10 - 훌륭해요

Luis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean rooms, nice pool, comfortable beds.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 22일
Dear Luis, Thank you for choosing Holiday Inn Fort Lauderdale Airport! We were thrilled to read that your room was perfect in every way and that our amenities were all that you needed for a relaxing visit. Thank you again for your kind comments, and we look forward to welcoming you back on your next trip to Fort Lauderdale!Michael GillmerGeneral Manager

4/10 - 별로예요

Alyssa

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 23일
Dear Alyssa, Thank you for choosing our hotel for your recent stay. We regret that we did not provide you with the relaxing visit you deserve. We strive very hard to make every guest's stay perfect; therefore, we sincerely apologize that this was not your experience. We hope you will consider giving us another chance in the future to prove this is not typical of our usual service. Michael GillmerGeneral Manager

10/10 - 훌륭해요

Fethi 님, winthrop

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice clean hotel friendly staff
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 20일
Dear Fethi, On behalf of our entire team at the Holiday Inn Fort Lauderdale Airport, thanks for the excellent review! All of our associates work hard to deliver a great experience and immaculate accommodations, and we appreciate you noticing their efforts. We enjoyed having you as our guest, and we hope to welcome you back soon on your next visit to Fort Lauderdale. Michael GillmerGeneral Manager

2/10 - 너무 별로예요

Lynn

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 20일
Dear Lynn, Thank you for choosing our hotel for your recent stay. We regret that we did not provide you with the relaxing visit you deserve. We strive very hard to make every guest's stay perfect; therefore, we sincerely apologize that this was not your experience. We hope you will consider giving us another chance in the future to prove this is not typical of our usual service. Michael GillmerGeneral Manager

6/10 - 괜찮아요

Kamilah 님, Alexandria

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 19일
Dear Kamilah, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Michael Gillmer,General Manager

2/10 - 너무 별로예요

Klaus

The property is in a good location with a place to eat, a gas station and an excellent coffee shop right beside it. The property itself is in good shape with nice updates to it. Upon check-in at 3 o’clock the room was not ready and we were told we would have to wait for 5-10 minutes and it would be ready and we could have a seat they would get right back to us. After 30 minutes of waiting I approached the counter and of course the room was ready and nobody decided to let us know. Then the room key machine was not working so we had to be escorted to our room and if we wanted to step out we had to notify the front desk to be let back into our room until after 9 when we finally received our room keys.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 17일
Dear Klaus, Thank you for taking the time to evaluate our hotel. We sincerely apologize for the delay in getting your accommodations ready for your arrival. Additionally, we regret the frustration caused by the malfunctioning room key machine, which resulted in further delays and inconvenience for you. We have shared your comments with the appropriate individuals as we strive to improve our guest experience. With that being said, we are happy to know you liked our beautiful hotel and our convenient location. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Michael GillmerGeneral Manager