책상, 암막 커튼, 다리미/다리미판, 간이 침대

캔들우드 스위트 포트 캠벨 - 오크 그로브, IHG 호텔 여행 후기

2.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 288개 이용 후기 중 176개" "
평점 8 - 좋아요. 288개 이용 후기 중 63개" "
평점 6 - 괜찮아요. 288개 이용 후기 중 24개" "
평점 4 - 별로예요. 288개 이용 후기 중 19개" "
평점 2 - 너무 별로예요. 288개 이용 후기 중 6개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Keri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: January Skaggs 님, 2024년 4월 22일
Thank you for the 5/5 review!We appreciate your business and hope you came back and see us soon!

6/10 - 괜찮아요

Tameshia

아이를 동반한 가족 여행, 반려동물 동반 여행
별로예요: 편의 시설/서비스
The non refundable pet fee is a ridiculous amount. The amount is nearly double what most ppl pay for pets rent fee. It's absurd.
2024년 4월에 1박 숙박함
답변 제공: Rylie 님, 2024년 4월 13일
Thank you for taking time to write us a review!

10/10 - 훌륭해요

Brad

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet away from traffic,but there are not any of the better restaurants around. Have to drive 15 mins or more to find anything
2024년 4월에 1박 숙박함
답변 제공: Rylie White 님, 2024년 4월 13일
Thank you for taking time to write us a review!

10/10 - 훌륭해요

Eilyn estela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the room and the staff were very helpful
2024년 3월에 1박 숙박함
답변 제공: January Skaggs 님, 2024년 3월 25일
Thank you for the 5/5 review! Happy to hear that our staff took good care of you. Come back and see us again soon.

10/10 - 훌륭해요

Jenna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The ladies at the front desk were so welcoming and the room was great!
2024년 3월에 1박 숙박함
답변 제공: January Skaggs 님, 2024년 3월 25일
Thank you!! We appreciate your business and hope to see you again soon.

8/10 - 좋아요

Brian

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice large room, quiet during our weekend stay.
2024년 3월에 1박 숙박함
답변 제공: Rylie 님, 2024년 3월 9일
Thank you for taking time to review our hotel! We appreciate your business and hope to see you again

10/10 - 훌륭해요

Susan

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient- right off the highway. Food and gas nearby. Pet friendly. Nice suite. Good bed. Nice property.
2024년 2월에 1박 숙박함
답변 제공: January Skaggs 님, 2024년 3월 2일
Thank you for the great review. We are happy to hear that you enjoyed your stay and the property!

10/10 - 훌륭해요

Stacy

2024년 2월에 2박 숙박함
답변 제공: January Skaggs 님, 2024년 3월 25일
Thank you for the 5/5 review!!Come back and see us again soon!

10/10 - 훌륭해요

Susan

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pet fee was high but it was exactly as posted in the details so I’m not complaining.
2024년 2월에 1박 숙박함
답변 제공: January Skaggs 님, 2024년 3월 2일
Thank you for the great review! We appreciate your business.

8/10 - 좋아요

Heidi 님, Bowling Green

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Easy to get to, excellent friendly front desk service, clean spacious room but air system was so loud when it kicked on all night.
2024년 2월에 1박 숙박함
답변 제공: Rylie 님, 2024년 2월 18일
Thank you for taking time out of your day to write us a review! We appreciate your feedback and hope to see you again

10/10 - 훌륭해요

Amanda

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stay the often and have never had a bad experience. Love the fact they are pet friendly and room to park a semi.
답변 제공: January Skaggs 님, 2024년 2월 8일
We are so happy to hear that you enjoyed your stay and that you were able to bring your pet. We cannot wait to welcome you back next time you are in the area.

10/10 - 훌륭해요

Mary C

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: January Skaggs 님, 2024년 1월 22일
Thank you for the 5/5 review. We are so happy to hear that you enjoyed your stay with us.

4/10 - 별로예요

Tammy

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
I booked king suite several weeks ago just to get here n told expedia changed to queen tht morning. Never again. I gof a king for a reason
2023년 12월에 1박 숙박함
답변 제공: January Skaggs 님, 2023년 12월 29일
Thank you for taking the time to let us know that there were issues with your reservation. We have made changes with our front desk team to ensure that this does not happen again. We have also given a discount on the room charges for your stay. We appreciate your business.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: January Skaggs 님, 2023년 12월 29일
Thank you for the 10/10 review! We appreciate your business and hope to welcome you back soon.

10/10 - 훌륭해요

Alyssa

2023년 12월에 2박 숙박함
답변 제공: January Skaggs 님, 2023년 12월 21일
Thank you for the 5/5 review! We are happy that you enjoyed your stay with us and we cannot wait to see you again soon!

10/10 - 훌륭해요

Frank

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: January Skaggs 님, 2023년 12월 20일
We are glad you enjoyed your stay! Thank you for the 10/10 Review!

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: January Skaggs 님, 2023년 12월 20일
We are glad you enjoyed your stay! Thank you for the 5/5 Review!

10/10 - 훌륭해요

Renee

Very friendly
2023년 12월에 2박 숙박함
답변 제공: January Skaggs 님, 2023년 12월 20일
We are glad you enjoyed your stay! Thank you for the 5/5 Review!

10/10 - 훌륭해요

Pamela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was great. Beds were comfy. Room set up was perfect. Nice full kitchen. Great amenities. Will stay here again!
2023년 11월에 5박 숙박함
답변 제공: January Skaggs 님, 2023년 11월 28일
Thank you Pamela! We are so happy that you enjoyed your room and our amenities! We cannot wait to welcome you back on your next trip to the area. Happy Holidays!

10/10 - 훌륭해요

Andre 님, Salt Lake City

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: January Skaggs 님, 2023년 11월 27일
Thank you for the 5/5 review! We are so happy that you enjoyed your stay. We cannot wait to welcome you back again soon.

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was amazing!
2023년 10월에 2박 숙박함
답변 제공: January Skaggs 님, 2023년 10월 18일
We love when we hear that our staff provided great customer service!! Thank you for letting us know! We appreciate your business and hope that we can welcome you back again soon.

10/10 - 훌륭해요

Naomi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Rylie White 님, 2023년 10월 7일
Thank you for your positive review we look forward to your next stay with us have a great day!

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ok
2023년 9월에 1박 숙박함
답변 제공: January Skaggs 님, 2023년 10월 5일
Thank you for the 5/5 Review. We appreciate your business

10/10 - 훌륭해요

MICHELLE 님, CATHEDRAL CITY

The lady at the front desk tonight is so awesome.
2023년 9월에 1박 숙박함
답변 제공: Rylie 님, 2023년 10월 1일
Thank you for staying with us and for the wonderful comment!

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: January Skaggs 님, 2023년 9월 22일
Thank you for the 5/5 review. We appreciate your business and hope to see you again soon.

10/10 - 훌륭해요

Randy

2023년 9월에 1박 숙박함
답변 제공: January Skaggs 님, 2023년 10월 5일
Thank youf or the 5/5 review. We appreciate your business and hope to welcome you back again soon.

10/10 - 훌륭해요

Natalie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: January Skaggs 님, 2023년 7월 27일
We are so happy to hear that you enjoyed your stay! Thank you for the 10/10 review. We cannot wait to welcome you back again soon.

10/10 - 훌륭해요

JaNita

2023년 7월에 2박 숙박함
답변 제공: Rylie White 님, 2023년 8월 6일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Darcy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The lady January is absolutely amazing.
2023년 6월에 1박 숙박함
답변 제공: January Skaggs 님, 2023년 7월 5일
Thank you for staying with us. We will See you again soon!!

10/10 - 훌륭해요

Rebekah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: January Skaggs 님, 2023년 6월 26일
Thank you for the 10/10 we are so happy that you enjoyed your stay!

10/10 - 훌륭해요

Glenn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Melissa 님, 2023년 6월 25일
Thank you for your 5/5 score, your opinion is very important to us. Have a great day!

6/10 - 괜찮아요

Roberto

좋아요: 청결 상태, 직원 및 서비스
Pool not open
At check-in we were told pool was closed. This was a main reason why we booked here, hot week and close to Army base. Room was clean, a little humid smell. Bed was not the most comfortable. Our stay was just ok. Pros: Affordable, close to Army Base and Highway, Gym Cons: Beds not great, pool closings, humid smell in room
2023년 6월에 1박 숙박함
답변 제공: January Skaggs 님, 2023년 6월 16일
I am very sorry to hear that your stay had so many issues. We ran into some unexpected issues with the pool that were beyond our control. We tried to keep everyone updated through our website.Our pool is open now. We are working on replacing some mattresses as we speak. We hope that you can give us another shot at making things right next time you are in the area. I did see that you were a loyal IHG One rewards member and i will get you some extra points deposited to your account. We appreciate your business.

10/10 - 훌륭해요

Shelia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: January Skaggs 님, 2023년 6월 16일
Thank you for the 5/5. we appreciate your business and thank you for staying with us.

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Melissa 님, 2023년 6월 4일
Thank you so much for your 10 out of 10 review your opinion is very important to us and we are so glad that you enjoyed your stay here please come again. Have a great day!

10/10 - 훌륭해요

Jason

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Front desk associate was extremely welcoming and friendly.
2023년 5월에 1박 숙박함
답변 제공: January Skaggs 님, 2023년 5월 24일
Thank you for the 10/10 review!We appreciate your business and cannot wait to welcome you back again soon.

2/10 - 너무 별로예요

Jacob

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Melissa 님, 2023년 6월 25일
I am sorry you only rated us a 1/5 We strive to make our guests stay here comfortable and stress free, Please let us know what we hope that you will give us another try. Have a great day!

6/10 - 괜찮아요

Kathleen

연인과의 여행, 가족 여행
별로예요: 직원 및 서비스
Check your bill when you check out! I was charged $42 more than confirmation room rate. When I brought it to desk clerk, was told it was a “computer glitch”! Only changed after I gave her a Copy of Expedia confirmation!
2023년 5월에 2박 숙박함
답변 제공: January Skaggs 님, 2023년 5월 24일
There is a difference in rate on all third party reservations. That is a standard process. As a courtesy we did change the rate to match. We apologize for the confusion Have a great day

10/10 - 훌륭해요

Jérémie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and safe
2023년 5월에 1박 숙박함
답변 제공: January Skaggs 님, 2023년 5월 11일
Thank you for the 5 star review. We appreciate your business and hope that we can welcome you back again soon!

6/10 - 괜찮아요

Nicholas 님, Apple Valley

반려동물 동반 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here because pet friendly and price. Close to interstate. Room was clean but quite old. WIFI was not working. No breakfast.
2023년 5월에 1박 숙박함
답변 제공: January Skaggs 님, 2023년 5월 11일
We apologize that our internet was down for the night. There was an outage in the area and it took us a little longer to get back up and running. We are currently working on updating some of our rooms with cosmetic upgrades and so forth. We hope that you will give us another shot next time you are in the area. we appreciate your business and your feedback.

10/10 - 훌륭해요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel and staff was great. The only disappointing thing was that the pool was empty/not working. That is the primary reason I chose this hotel.
2023년 5월에 2박 숙박함
답변 제공: January Skaggs 님, 2023년 5월 10일
We are so happy to hear that you enjoyed your stay and our staff. We are working diligently to get our pool up and running. It will be ready to go on your next visit!

2/10 - 너무 별로예요

Sara

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worst stay ever
2023년 4월에 3박 숙박함
답변 제공: January Skaggs 님, 2023년 4월 18일
Good Afternoon, I apologize that you feel this way about your stay. We would love to have m ore information in regards to what happened, so that we can make it better next time.

10/10 - 훌륭해요

Lindsay

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
From the ease of booking the perfect room to the cleanliness of the room, everything was perfect. The room had a great kitchen that was super functional, and the room layout was smartly designed. We loved what the hotel had to offer in the snack room along with the games and kitchen appliances you could barrow! Highly recommend and we will stay at this hotel again!
답변 제공: January Skaggs 님, 2023년 4월 11일
Thank you for the wonderful review. We are so happy to hear that you enjoyed your stay and that your room was functional and meet all your needs!We are happy to hear that you will come back and visit again! we cannot wait to welcome you back again soon.

8/10 - 좋아요

Justine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property is right off the highway, relatively close to fort Campbell. There’s a waffle house right across the street which was nice. The property itself was really nice. It was always clean, the room was very clean as well. If you had to make me complain about something, it would be that the elevator was so slow and I had no idea where the stairs were and the shower curtain didn’t completely cover the shower. I would most definitely stay here again.
2023년 3월에 3박 숙박함
답변 제공: January Skaggs 님, 2023년 3월 30일
Thank you for taking the time to let us know about your stay. We are so happy to hear that you would choose to stay here again, and we cannot wait to welcome you back again soon.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
At last minute we had to bring our girls (the dogs) and called to find out our hotel was pet friendly! These folks are so gracious and accommodating and welcomed us and our girls! This will be our stay from now on!
2023년 3월에 4박 숙박함
답변 제공: January Skaggs 님, 2023년 3월 21일
We are so happy to hear that you had a great stay with us and even happier that you will come back and see AGAIN! We appreciate your business and cannot wait to welcome you and the girls back again soon!

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태
Nice hotel, nice/quiet area, clean room. Super friendly staff.
2023년 3월에 1박 숙박함
답변 제공: January Skaggs 님, 2023년 3월 21일
Thank you for choosing to stay with us. We love that you had a nice quiet stay and that our staff showed you such great service! we cannot wait to welcome you guys back soon.

8/10 - 좋아요

Brenda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to get to. Nice clean facilities. Good room layout. Had a kitchenette but no dishes or cookware in the room.
2023년 3월에 1박 숙박함
답변 제공: January Skaggs 님, 2023년 3월 21일
Thank you for the great review. I am sorry to hear that your room did not have any dishes or cookware. All of the essentials should be in your room located in the cabinets and drawers in the kitchen area. We will definitely make sure we look into this issue. Thank you for choosing Candlewood Suites Oak Grove. See you soon

10/10 - 훌륭해요

Christopher

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: January Skaggs 님, 2023년 3월 16일
Thank you for the 10/10 review We appreciate your business and hope to see you again soon

6/10 - 괜찮아요

Raymond

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
My room had an odor when I checked in that wouldn’t go away.
2023년 3월에 6박 숙박함
답변 제공: January Skaggs 님, 2023년 3월 13일
Thank you for taking the time to tell us about your stay. I am sorry to hear about the odor, but we will definitely look into why this occurred and how to better check for issues like this before our guests arrive. We appreciate your feedback

8/10 - 좋아요

EDLENA

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was ok, staff was really nice. My room was clean. I didn’t like that they didn’t bring clean towels daily. Overall a good experience.
2023년 3월에 2박 숙박함
답변 제공: January Skaggs 님, 2023년 3월 13일
Thank you for tasking the time to tell us about your stay! We are glad to know that overall you had a great stay. next time just let us know that you need fresh towels and we will make sure that we have someone bring you up some clean towels. We appreciate your business

4/10 - 별로예요

melvin

좋아요: 청결 상태
Nothing special. Was clean.
2023년 2월에 1박 숙박함
답변 제공: January Skaggs 님, 2023년 2월 27일
Thank you for your feedback! We appreciate your business and hope to see you again next time you are in the area.