로비

퀄리티 인 여행 후기

2.5 out of 5
퀄리티 인
153 Broadbent Blvd, Cadiz, KY

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 328개 이용 후기 중 147개" "
평점 8 - 좋아요. 328개 이용 후기 중 99개" "
평점 6 - 괜찮아요. 328개 이용 후기 중 43개" "
평점 4 - 별로예요. 328개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 328개 이용 후기 중 16개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

6/10 - 괜찮아요

Patricia

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stopped on the way down south, chose this place because they allow pets (nothing about fee for pet at time of booking). Not long after we arrived smell from people next door smoking marijuana wafted through vent in bathroom, that was not pleasant. Free breakfast was great.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Patricia, We appreciate your feedback regarding your recent stay with us. We're pleased to hear that you enjoyed our complimentary breakfast offerings. For any concerns about other guests, we recommend reaching out to our management team directly. Thank you for choosing our hotel, and we hope to welcome you back in the future.

8/10 - 좋아요

RONALD

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and fairly priced. Friendly, attentive staff. Property needs a renovation though. Front doors should be sliding, and a fitness center would really upgrade it from other offerings in Cadiz (no gym outside of Lake Barkley within 20 minutes).
답변 제공: Manager 님, 2024년 4월 1일
Hello RONALD,We appreciate your feedback on our clean rooms and staff. Your suggestions for improvement have been noted for our future consideration. Thank you for choosing to stay with us during your visit to Cadiz.

10/10 - 훌륭해요

Janet

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I forgot my pillows there…..I will miss my cherry pillowcases.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Janet,We have noted your feedback regarding the pillows left behind. Please feel free to contact our hotel management to inquire about any lost items. We appreciate your understanding and hope to welcome you back in the future.

8/10 - 좋아요

Teresa D

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nicely updated and clean. Limited on breakfast options, waffles, cereal, toast basically. Staff polite and pleasant. Bed comfortable.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Teresa D,Thank you for taking the time to share your feedback with us. We're glad you appreciated our updated and clean rooms and found our staff polite and pleasant. We appreciate your comments about our breakfast options, including waffles, cereal, and toast. We value your input and hope to welcome you back for another comfortable stay in the future.

6/10 - 괜찮아요

Randall 님, Springfield

좋아요: 직원 및 서비스
Hotel was very worn
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Randall,We appreciate your feedback and apologize for any inconvenience. We take all comments seriously and will address your concerns accordingly. Thank you for bringing this to our attention.

6/10 - 괜찮아요

LeAnn

좋아요: 직원 및 서비스
Needs updating. Couldn't get room cooled.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello LeAnn,We regret to hear about the inconveniences you faced during your stay. Your feedback is valuable and will be shared with our team for improvement. For any future concerns, please don't hesitate to reach out to our management directly.

10/10 - 훌륭해요

AARON L

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pool was heated. Check in was easy. Room was clean. Good for the price
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 5일
Hello AARON L,We are pleased to hear that you enjoyed our heated pool, easy check-in process, and clean rooms during your stay. Our team appreciates your positive feedback on our pricing as well. Your satisfaction is our priority, and we look forward to welcoming you back in the future for another pleasant experience.

10/10 - 훌륭해요

jodigmar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 27일
Hello jodigmar,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. Our team works hard to provide excellent service, and we are thrilled that we met your expectations. If you have any further comments or suggestions, please feel free to reach out to us. We hope to have the pleasure of welcoming you back in the future.

2/10 - 너무 별로예요

Brian

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Refuse to let me have family visit me in the room when I was up for a funeral. Ended up getting very rude with me about it would not let them even help me carry my luggage to the room. Said they could wait in the lobby. I asked for my money back. He told me that I would have to call the people that I’ve booked the printer. Called Expedia they try to intervene and help with the issue. He refused to refund the money or even bend on letting my family visit me in the room.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 27일
Hello Brian, Thank you for sharing your feedback regarding your recent stay. We understand that having family support during difficult times is important, however, our policies prioritize the safety and comfort of all our guests. We apologize for any misunderstanding or inconvenience you experienced. For further assistance or clarification, we kindly recommend reaching out to the hotel management directly.

8/10 - 좋아요

Thomas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 22일
Hello Thomas, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 - 훌륭해요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay for a quick overnight Friendly staff , clean property , convenient off the highway and great price
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 16일
Hello Daniel,Thank you for choosing to stay at our hotel for your overnight visit. We are delighted to hear that our friendly staff, clean property, convenient location off the highway, and great pricing added value to your experience. We appreciate your positive feedback and hope to welcome you back in the future.

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff was very accommodating from the greeting to the breakfast. They were very pleasant and helpful. The room was clean, neat, and comfortable. Thanks to the staff for a nice overnight stay.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 14일
Hello Thomas,Thank you for taking the time to share your positive experience. We are delighted to hear that our staff provided you with excellent service and that you found your room clean, neat, and comfortable. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future.

8/10 - 좋아요

janice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Simple
Good choice off season. Contential breakfast was a bit sparse. Lucky downtown Cadiz has the Sunflower Coffee Shop!!
2024년 1월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 13일
Hello janice,Thank you for choosing our hotel during the off-season. We appreciate your feedback regarding the breakfast and apologize for any inconvenience caused. We value your suggestion and will take it into consideration for future enhancements. We are glad to hear that you enjoyed exploring the Sunflower Coffee Shop in downtown Cadiz. We hope to welcome you back for another enjoyable stay in the future.

8/10 - 좋아요

Amber

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 28일
Hello Amber,We appreciate you choosing our hotel for your stay. If you have any feedback or concerns, please don't hesitate to reach out to us directly. We value your input and would love to ensure your satisfaction.

6/10 - 괜찮아요

Jeremy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nothing special. Save money and sleep in your car.
It's nothing fancy. I will say that I have become annoyed with the minimal amenities for the high rate cost of living. A prime example is the complimentary breakfast. Being limited to a muffin, cereal, waffle, and yogurt is very disappointing for the cost of the stay. And the $100 a night deposit is HORSE SH*T! Stop that BS. People struggle to financially travel and make ends meet. We can't afford that crap.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Jeremy,Thank you for taking the time to share your feedback with us. We understand that our current breakfast offerings may not have met your expectations, and we appreciate your input. Our goal is to provide a variety of options to accommodate different guest preferences. As for the deposit, it is a standard practice in our industry to ensure the security of our guests' stay. We apologize if this impacted your experience and appreciate your understanding. We value your feedback and will take it into consideration for future improvements.

10/10 - 훌륭해요

Randy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very helpful and the rooms were very comfortable and clean.
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Randy,Thank you for your positive feedback about our helpful staff and comfortable, clean rooms. We prioritize guest satisfaction and it's great to hear that we met your expectations. We appreciate your kind words and hope to welcome you back on your future visits.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
overnighter
check in was good, room was clean and updated. Breakfast just ok
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 31일
Dear Guest,Thank you for choosing our hotel for your stay. We're glad to hear that you had a smooth check-in experience and found your room to be clean and updated. We appreciate your feedback regarding breakfast and will take it into consideration for future improvements. If you have any further comments or concerns, please feel free to contact our management directly.

8/10 - 좋아요

Don

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Manager 님, 2023년 12월 28일
Hello Don, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

6/10 - 괜찮아요

Lora

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello Lora, Thank you for choosing our hotel for your stay. We appreciate your ratings and would love to hear more about your experience. Please feel free to reach out to us with any feedback so that we can address any issues and improve our services. We hope to welcome you back in the future for a better stay.

2/10 - 너무 별로예요

Kevin

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello Kevin, We regret to learn that your recent stay with us did not meet your expectations. We encourage you to contact our hotel directly so that we may better understand the issues you encountered and work towards a resolution. We value your feedback and hope to have the opportunity to provide you with a better experience in the future.

10/10 - 훌륭해요

Sean

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the hotel. Water tasted funny. But, it was a pleasant stay.
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 5일
Hello Sean,Thank you for choosing to stay with us and for sharing your positive feedback. We're glad to hear that you had a pleasant stay overall. We apologize for any inconvenience caused by the taste of the water, and we appreciate your understanding. We value your input and hope to welcome you back in the future for another enjoyable experience.

6/10 - 괜찮아요

Otis

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Average but there is NO ELEVATOR you must carry your luggage upstairs to the second floor
2023년 11월에 5박 숙박함
답변 제공: Manager 님, 2023년 11월 21일
Hello Otis,Thank you for sharing your feedback. We regret any inconvenience caused by the absence of an elevator. We value your input and will take it into consideration for future improvements. If there is anything else we can assist you with, please feel free to let us know.

8/10 - 좋아요

kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean quiet Hotel. Close to the interstate and good restaurants nearby
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 22일
Hello kevin,Thank you for sharing your positive experience at our hotel! We are glad to hear that you found our property clean and quiet. Our convenient location near the interstate and nearby restaurants is perfect for our guests. We appreciate your feedback and hope to welcome you back again in the future.

8/10 - 좋아요

Wendy

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 16일
Hello Wendy,Thank you for taking the time to share your feedback. We appreciate hearing about your experience and apologize for any inconvenience you may have encountered. We strive to provide exceptional service and we will use your comments to further improve our offerings. If you have any additional concerns, please reach out to our management team directly.

10/10 - 훌륭해요

Marvin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We appreciated the convenient check-in online. Staff was very cordial and courteous. We highly recommend this quality inn motel, and very convenient to several different affordable restaurants.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 21일
Hello Marvin,Thank you for your kind feedback! We are glad that you enjoyed our convenient online check-in and experienced excellent service from our staff. We appreciate your recommendation and hope to welcome you back soon for another pleasant stay!

8/10 - 좋아요

Deborah

연인과의 여행
좋아요: 청결 상태
Typical three-star stay with free breakfast. Pool, breakfast, no elevator. We reserved a king room and were given a room with two queen beds. When I returned to the front desk to say that this was not what I reserved, they made excuses at first, but after I persisted, they finally gave in and gave us a king room, but acted like they were doing it as a favor or something. I appreciated that, but it still didn't seem right. The breakfast consists of your typical yogurt, cereal, toast, a waffle maker, coffee and juice. There were a few apples. Nothing to stir into the oatmeal, no peanut butter for the toast, so the only protein option was yogurt. We stayed two nights. The second morning we skipped breakfast and just went to MacDonald's nearby. Room was very clean and comfortable and had everything we needed.
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 9일
Hello Deborah,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our elevator and your comments about our breakfast. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 - 훌륭해요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 9일
Hello Rebecca,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 - 훌륭해요

Tami

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cheyenne, the evening desk staff / manager, was welcoming, kind, & helpful upon our arrival. Room was quiet & clean.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 5일
Hi Tami,Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspires us. We will share your feedback with our staff members. Waiting to serve you again!

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
Rude front desk employee!
First the lady that checked us in was extremely rude. Acted like we were an inconvenience to her and had the worst attitude and acted like she hated life! According paperwork CBrant checked me in. And our room was moist and smelled of mildew extremely bad!! I mean BAD!!! So moist that the carpet was damp the whole time we stayed.
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 28일
Hello Guest ,We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.

2/10 - 너무 별로예요

Louise

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 26일
Hello Louise, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

2/10 - 너무 별로예요

Logan 님, Overland Park

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 14일
Hello Logan, We apologize for any inconvenience you may have experienced during your stay. Please provide more specific details so we can address your concerns. Thank you.

10/10 - 훌륭해요

Debra 님, Labelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Desk person pleasant and welcoming. Lobby bright and clean. Rooms clean with comfortable beds and lots of tv. Basic breakfast but once again everything fresh and clean. Nice pool. Very pleasantly surprised at a great stay for a budget price. Definitely a great stop on our vacation
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 21일
Hello Debra,Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our breakfast and also our price. We hope to someday have another opportunity to host your stay.

8/10 - 좋아요

David

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet and comfortable room.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 20일
Hello David,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our room. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay, good price
Quality Inn is a comfortable, super clean stay. Front desk assistant very friendly and kind. She deserves a raise. Breakfast is a nice perk. Thank you!
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 11일
Dear Guest,It means so much to have earned your business. We appreciate the feedback regarding our breakfast and comments about our front desk. We hope to someday have another opportunity to host your stay.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Over all friendly staff, being clean and well maintained. Thanks for a pleasant stay.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 30일
Hello John,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our staff. We hope to someday have another opportunity to host your stay.

10/10 - 훌륭해요

Rusty

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 28일
Hello Rusty,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

10/10 - 훌륭해요

JAMES 님, BLOOMINGTON

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great quick check in. Bathroom door won't close....off center big time.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 24일
Hello JAMES,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.

6/10 - 괜찮아요

Kelly

2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 11일
Hello Kelly,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

6/10 - 괜찮아요

warren

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Overnight
Nice stay
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 27일
Hello warren,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. Please do consider us again on your next visit to the area.

4/10 - 별로예요

Jackson

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Its fine
Staff was generally unhelpful and uncaring but sid job fine ig. I left a pillow and called back quickly and they wouldnt even go check. They will also give you higher prices in person than online on their website and then they will get mad if you mention it. They have no evevator but narrow stairs so moving things up right after our wedding was difficult and they refused to moce us to a downstairs room
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 6일
Hi Jackson,I'm very sorry for your poor customer service experience. My sincere apologies you found our associate unhelpful and insincere. We strive to provide sincere hospitality and we failed to do so. Thank you for your honest feedback which we will use to foster improvement; for that reason, we hope to see you on a return trip for a better experience.

8/10 - 좋아요

Timothy

좋아요: 직원 및 서비스, 객실의 편안함
close to land between the lakes
It was okay, floor not real clean, left footprints in the shower. overall okay, coffee pretty bad and breakfast unimpressive, very convenient to the interstate,
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 16일
Hi Timothy,It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. I am happy to know we have met your expectations with our friendly services and the cleanliness of our guest rooms. It means a lot to receive your feedback regarding our breakfast services and apologize this was not up to your preferences. We hope to impress you during another visit with every level of service.

4/10 - 별로예요

Gerald

가족 여행
별로예요: 숙박 시설 상태 및 시설
In need of maintenance
2023년 4월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 3일
Hello Gerald,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 - 훌륭해요

William

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place
Quick overnight stay...quiet and restful sleep...
2023년 4월에 2박 숙박함
답변 제공: Manager 님, 2023년 5월 3일
Hello William,Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our hotel. We hope you will return so that we can provide you an even superior experience.

10/10 - 훌륭해요

Gilberto 님, Granger

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious, clean and comfortable room. Place was quiet and feel safe. Breakfast is basic but OK
2023년 4월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 4일
Hi Gilberto,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The ladies at the front desk and housekeeping staff were great. Friendly, helpful and professional.
2023년 4월에 2박 숙박함
답변 제공: Manager 님, 2023년 4월 29일
Hello David,We appreciate the time you have taken to bring to our attention your feedback with regards to our staff and your comments about our housekeeping. We hope to see you again to provide you with an exceptional level of service and hospitality.

2/10 - 너무 별로예요

Shaqueda

가족 여행
별로예요: 직원 및 서비스
The guy who checked us in was rude and arguing with us. I would not recommend this particular location.
2023년 4월에 1박 숙박함
답변 제공: Manager 님, 2023년 4월 25일
Hello Shaqueda, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner, I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is the top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 - 훌륭해요

Donna

2023년 4월에 1박 숙박함
답변 제공: Manager 님, 2023년 4월 22일
Hello Donna,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

6/10 - 괜찮아요

Rita

2023년 4월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 10일
Hello Rita, Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

8/10 - 좋아요

Charlene

2023년 4월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 6일
Hello Charlene,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

8/10 - 좋아요

Nancee

좋아요: 직원 및 서비스, 객실의 편안함
Would stop again
Aged hotel, halls musty but very cost effective. Room Clean enough to be comfortable overlooking the little things. Bed very comfortable and we just needed a place to sleep and felt safe. Krysta at check in very nice and professional. I would stay passing through again. Did not use the pool.
2023년 4월에 1박 숙박함
답변 제공: Manager 님, 2023년 4월 9일
Hello Nancee,We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement.