Hey Hyun Jeong, Thank you for reviewing us, we appreciate the feedback and it pleases us to hear you enjoyed your stay. Have a lovely day! =)

Dear Brian,Thank you for your feedback! We're delighted you enjoyed the comfort and uniqueness of our hotel.We apologize for any inconvenience caused by the overpowering fragrance in the elevator. Please be assured that we take this seriously, and we will be adjusting the frequency of the fragrance to ensure a more pleasant experience for our guests.If your future plans bring you back, we'd love another opportunity to provide you with an improved and enjoyable stay.Best regards,

Hei Elisabeth,Tusen Takk for at du tok deg tid til å legge igjen en tilbakemelding.Vi er glade for at du hadde en god opplevelse hos oss.Vi håper at du kommer tilbake til Bergen og at vi får se deg på vårt hotell snart igjen.På vegne av hele vårt team ønsker vi deg en strålende uke.Med vennlig hilsen

Hello,Thank you for your glowing review. We're delighted you had such a fantastic experience.Looking forward to welcoming you back!Best regards,

Dear Goli,Thank you for your feedback. We're delighted you loved our hotel, staff, and location.We apologize for the inconvenience with the initial bathroom and street noise in the second room. Your comfort is essential, and we'll address these issues promptly.We appreciate your positive comments about our friendly and helpful staff. If your future plans bring you back, please feel free to email us in advance, and we'll ensure you get a comfortable room for an improved and enjoyable stay.Best regards,

Hei igjen Elisabeth,Hjertelig takk for din fantastiske tilbakemelding igjen! Det er en ære å ha gjester som deg som setter pris på opplevelsen ved vårt hotell.Vi er glade for at du har valgt å dele din positive opplevelse med oss for andre gang. Det er virkelig inspirerende for hele vårt team å få slike tilbakemeldinger.Vi ser frem til å ønske deg velkommen tilbake, og håper ditt neste opphold blir like minneverdig som de foregående.Tusen takk for din støtte!Med vennlig hilsen,

Hei Marianne,Takk for at du tok deg tid til å gi tilbakemelding etter ditt opphold hos oss. Det betyr mye for oss å høre fra våre gjester.Vi er glade for at du hadde en positiv opplevelse, men vi beklager at rommet var kaldt under ditt opphold! Vi setter pris på din ærlighet, og det er vårt mål å sikre at ditt neste opphold blir enda mer komfortabelt. Vi ser frem til å ønske deg velkommen tilbake til Bergen! Gjerne kontakt oss før ditt neste opphold, så vil vi sørge for å tilrettelegge for et hyggelig og behagelig rom for deg.Ønsker deg en strålende uke videre!Med vennlig hilsen,

Dear Barbara,Thank you so much for taking the time to leave feedback. And, above all, thank you for choosing to stay with us.We are delighted that you had a positive experience during your time with us.We hope to welcome you back to Bergen soon and have the pleasure of hosting you at our hotel once again.On behalf of our entire team, we wish you a fantastic week.Warm regards,

Dear Stuart,Thank you for your feedback! We're glad you had a satisfactory stay, despite the inconvenience with the broken toilet door.To ensure a smoother experience on your next visit, please feel free to contact us in advance. We'll make every effort to address any specific preferences or concerns you may have and ensure an improved stay.We look forward to the opportunity to welcome you back and provide an even better experience.Warmest regards,

Hei Mona,Tusen takk for at du har tatt deg tid til å gi tilbakemelding på ditt opphold.Det er så flott å se at du har hatt et 5/5-opphold hos oss! Det gjør oss oppriktig glad!Vi håper at du kommer tilbake til Bergen og at vi får se deg på vårt hotell snart igjen.Ønsker deg en strålende uke!Vennlig Hilsen,

Hei Gunnar,Tusen takk for tilbakemeldingen og for at du valgte å bo hos oss. Vi er glade for at du hadde en god opplevelse.Håper å se deg igjen snart!Vennlig hilsen,

Hei Ragnhild,Hjertelig takk for at du har delt dine tilbakemeldinger etter oppholdet hos oss.Det var virkelig gledelig å se at du opplevde et perfekt 5/5-opphold! Det betyr mye for oss, og vi ser frem til å ønske deg velkommen tilbake til Bergen og vårt hotell snart igjen.Ønsker deg en fantastisk uke videre!Vennlig hilsen,

Hei Alise,Tusen takk for din tilbakemelding og for at du valgte å bo hos oss. Det gleder oss å høre at du hadde en god opplevelse under ditt opphold.Vi ser frem til muligheten av å ønske deg velkommen tilbake til Bergen, og håper at du snart besøker vårt hotell igjen. Ønsker deg en fantastisk uke!Med vennlig hilsen,

Hello Janice,Thanks a bunch for the awesome 5/5-star review! Delighted to hear our team, from reception to kitchen and cleaning staff, made your stay special. Your love for our breakfast is the cherry on top!We'd love to welcome you back anytime.Cheers,Team No13

Hi Janice,Thank you so much for taking the time to leave feedback after your stay.It's incredibly rewarding to see that you had a great time here with us!It's especially exciting to see that we're scoring 5/5 across the board!We also appreciate your compliments to all the staff & Breakfast, and your message will be passed on to my colleagues who were on duty during your stay.We at No.13 are looking forward to having you as our guest again!Warms regards,

Hei Ole,Tusen takk for at du har tatt deg tid til å gi tilbakemelding på ditt opphold.Det er flott å se at du har hatt et godt opphold hos oss, og vi håper å ta imot deg ved neste anledning.Varme Hilsner,

Dear Hamed,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay at Hotel No13 and found our location convenient for exploring Bergen. It's fantastic that you were satisfied with the size of your room and the cleanliness of the hotel.We take pride in our friendly and accommodating staff, and we're delighted to know that you had a pleasant experience with them. It's also great to hear that you appreciated our breakfast selection.Thank you for staying with us, and we hope to welcome you back if you are in Bergen!Warm regards,

Hello Raquel,Thank you for your kind words and positive review. We're delighted to hear that you appreciated our excellent location and the staff. Our staff takes great pride in providing exceptional service, and it's wonderful to know that you found them pleasant and helpful.We hope to have the pleasure of welcoming you back to our hotel in the future. Warm regards,

Thank you for leaving us a review! If you would like to elaborate what made stay good that would great. This could help us taking you from a 4/5 experience to a 5/5 experience! Looking forward to hearing from you!

Hei ,Tusen takk for at du har tatt deg tiden til å legge igjen en tilbakemelding.Det er så flott å se at du har hatt et 10/10-opphold hos oss! Det gjør oss oppriktig glad, og vi håper vi ser mer til deg fremover.Vennlig Hilsen,

Dear Heather,Thank you for taking the time to share your feedback with us. We're delighted to hear that you had an excellent stay at our hotel and enjoyed our convenient location near the harbor, fish market, and Bryggen!It's wonderful to know that you found our breakfast selection good, and we're glad you appreciated our room design. Our staff takes pride in providing helpful suggestions to enhance our guests' experiences, and we're pleased to hear that they were able to assist you.We look forward to welcoming you back to our hotel whenever your travels bring you back to Bergen. Warm regards,