대용량 냉장고, 전자레인지, 식기 세척기, 조리 도구/접시/주방 기구

홈2 스위트 바이 힐튼 그린빌 다운타운 여행 후기

3 out of 5
홈2 스위트 바이 힐튼 그린빌 다운타운
350 North Main Street, Greenville, SC

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 827개 이용 후기 중 573개" "
평점 8 - 좋아요. 827개 이용 후기 중 165개" "
평점 6 - 괜찮아요. 827개 이용 후기 중 50개" "
평점 4 - 별로예요. 827개 이용 후기 중 21개" "
평점 2 - 너무 별로예요. 827개 이용 후기 중 18개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

6/10 - 괜찮아요

Sandra L

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Overall the stay was good. The beds and bedding weren't great.
2024년 3월에 2박 숙박함
답변 제공: Home2 Suites Team 님, 2024년 3월 26일
Sandra, thank you for taking the time to share your experience with us. We are so happy to hear that you enjoyed your overall stay at the Home2 Suites Greenville Downtown. We will also work with our housekeeping department to ensure our bedding quality is still up to par. Thank you so much for your feedback and we hope to see you again soon!

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Home2 Suites Team 님, 2024년 3월 26일
Kevin. thank you so much for your awesome 5-star rating!! We are so happy to hear that you had an amazing stay with us. We hope you had a chance to explore the area and check out the local restaurants and shops. Come see us again soon!

8/10 - 좋아요

Kiki

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love Homes2Suites! This property was nice. The staff was AMAZING and Very helpful! My was good however my bathroom had hair in the shower, sink and one of my drying towels. I'm glad I saw it and not my husband because that wouldn't have been so good. Other than that my stay was good.
2024년 3월에 2박 숙박함
답변 제공: Home2 Suites Team 님, 2024년 3월 19일
Kiki, thank you for taking the time to share your experience with us. We appreciate your business and are so happy to hear how much you love Home2 Suites. We are so sorry that you room cleanliness did not meet your expectations and we will work with the housekeeping department to ensure the cleanliness of all guest rooms. Thank you for bringing this to our attention and we hope to see you again soon!

10/10 - 훌륭해요

Angel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved it! It was only a 10 min walk to the venue from the hotel. The room was extremely nice and had all the amenities we needed there. My only takeaway was not being able to go to my car when I wanted to and if I did the valet had to walk me there. We will stay there every time we visit the area!
2024년 2월에 1박 숙박함
답변 제공: Home2 Suites Team 님, 2024년 3월 4일
Angel, thank you for your feedback on your most recent stay with us. We are so happy to hear that you enjoyed the location and your stay overall! We hope to welcome you back the next time you're in town!

2/10 - 너무 별로예요

Russ

출장 여행
The hotel accepted my reservation, but didn't have an opening so I had to go next door. The Holiday Inn Express was in not great shape. The Home 2 did fully comp my stay at the Holiday Inn Express and I'm grateful for that. However, this was a simple mistake that I have to believe could have been avoided.
2024년 2월에 1박 숙박함
답변 제공: Home2 Suites Team 님, 2024년 3월 4일
Russ, thank you so much for sharing your experience. We are so extremely sorry that you were not able to stay with us, we understand your frustration with staying in a hotel you did not originally book.Due to maintenance issues, there was nothing we could do at our property. Fortunately, we were able to find a close alternative at the Holiday Inn across the street. We truly are sorry and we hope we made it right by paying for your stay. We hope you consider staying with us in the future.

10/10 - 훌륭해요

Antwaun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s next door to a cemetery
2024년 2월에 1박 숙박함
답변 제공: Home2 Suites Team 님, 2024년 2월 29일
Antwaun, thank you so much for your 5-star rating! We are next to a historic cemetery; we are so sorry if that made you feel uncomfortable. Next time, we can always put you in a room that is facing the other direction. We hope to see you again soon!

10/10 - 훌륭해요

Jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only downside was parking. Thus I just valet parked my car. Otherwise, the property was exactly what I wanted.
2024년 2월에 2박 숙박함
답변 제공: Home2 Suites Team 님, 2024년 2월 26일
Jessica, thank you for your fabulous rating! We are so sorry to hear that you did not enjoy our valet parking, we use valet service to provide guests with a convenient alternative to finding parking in garages in Downtown. We understand how busy the area can be, nonetheless, we are glad you enjoyed every other aspect of your stay. We hope to welcome you back the next time you're in town!

2/10 - 너무 별로예요

Shawn 님, Columbia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Home2 Suites Team 님, 2024년 2월 26일
Shawn, thank you for your rating. We are truly disappointed to hear that we did not meet your expectations during your stay. As a hotel, we use guest feedback to continue to improve and learn how we can better adjust our services and accommodations to provide an experience that guests love. We hope to hear back from you to learn more about your stay.

10/10 - 훌륭해요

Robin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff and safe environment. Walkable to the Arena for the Winter Jam 2024
2024년 2월에 1박 숙박함
답변 제공: Home2 Suites Team 님, 2024년 2월 26일
Robin, thank you so much for sharing your experience with us. We are delighted to hear that you enjoyed our friendly staff and safe environment. We hope you had a wonderful time at the Winter Jam, come see us again soon!

8/10 - 좋아요

Kristie 님, Lexington

2024년 2월에 1박 숙박함
답변 제공: Home2 Suites Team 님, 2024년 3월 26일
Kristie, thank you for sharing your rating with us. We are happy to hear that you enjoyed your overall stay, but we hope you are able to have a perfect stay with us in the future. We hope to see you the next time you're in town!

10/10 - 훌륭해요

Kathereen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Home2 Suites Team 님, 2024년 2월 19일
Kathereen, thank you so much for your awesome five-star rating!! We are so glad you had a wonderful experience with us.

4/10 - 별로예요

Ajike 님, Douglasville

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Daily requests to clean my room, unaddressed, also no induction/hot plate to cook on. Not Hilton Standards, I had no feelings of comfort, only feelings of pre-paid suckered discomfort, not happy with Expedia either.
2024년 2월에 8박 숙박함
답변 제공: Home2 Suites Team 님, 2024년 2월 19일
Ajike, thank you so much for leaving feedback on your most recent stay with us. We are so sorry to hear that you did not enjoy your stay with us. We take the cleanliness of our hotel seriously and are genuinely disheartened to hear that your room did not get serviced daily. We will talk to the housekeeping department to see where the misconnect happened during your stay. The induction burners are also bit tricky to use, we recently had all of our induction burners tested to ensure that they all work. The burners do require the pan that comes with it to be on it before it can turn on due to safety reasons. We are sincerely sorry that your stay with us was not satisfactory.

10/10 - 훌륭해요

Fabio

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall it was a very good staying.
2024년 2월에 3박 숙박함
답변 제공: Home2 Suites Team 님, 2024년 2월 12일
Fabio, thank you for sharing your experience with us. We are so glad you enjoyed your stay! We hope to welcome you back the next time you're in town.

10/10 - 훌륭해요

Carson

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room didn’t have a tv remote but other than that it was very nice and staff was more than welcoming!
2024년 2월에 2박 숙박함
답변 제공: Home2 Suites Team 님, 2024년 2월 12일
Carson, thank you for your feedback on your most recent stay with us. We are so sorry to hear that your room did not have a tv remote, we hope that we were able to help you get a new one!

10/10 - 훌륭해요

Jeff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Home2 Suites Team 님, 2024년 2월 13일
Jeff, thank you so much for your awesome five-star rating!! We hope to see you again soon.

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Home2 Suites Team 님, 2024년 2월 13일
Jennifer, thank you so much for your five-star rating! We are so glad you enjoyed your stay with us.

10/10 - 훌륭해요

Rebecca 님, Dacula

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Spacious and clean.
2023년 12월에 2박 숙박함
답변 제공: Home2 Suites Team 님, 2024년 1월 31일
Rebecca, thank you so much for your feedback! We are so happy to hear that you enjoyed your stay with us and were able to have a clean and spacious stay. We hope to welcome you back the next time you're in town.

6/10 - 괜찮아요

Selaine

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
When entering our room the thermostat was set on 75 but never got warm. My husband and I went to a comedy show at 6 to return at 9 the room was still cold. Call the service desk to ask for maintain never was assisted and an hour later ask can we change room her replied was " that never happen before It was too cold outside to be cold inside and the money we spent at hotel.
2024년 1월에 1박 숙박함
답변 제공: Home2 Suites Team 님, 2024년 1월 24일
Selaine, thank you so much for bringing this to our attention. Our number one goal is to provide great service and accommodations to our guests and we are sincerely sorry that you did not have a 100% perfect stay. We will work together with our engineering department to ensure that all of our rooms are nice and toasty for our future guests to enjoy. We hope you consider staying with us again the next time you're in town!

10/10 - 훌륭해요

RAYMOND

2023년 12월에 3박 숙박함
답변 제공: Home2 Suites Team 님, 2024년 1월 16일
Raymond, thank you so much for your awesome 5-star review! We hope you have another 5-star stay the next time you're in town!

8/10 - 좋아요

Nicholas

2024년 1월에 3박 숙박함
답변 제공: Home2 Suites Team 님, 2024년 2월 9일
Nicholas, thank you for leaving a rating on your most recent stay with us. We hope you have a perfect stay the next time you're in town!

10/10 - 훌륭해요

Rachel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walkable to lots of dining and several museums.
2024년 1월에 2박 숙박함
답변 제공: Home2 Suites Team 님, 2024년 1월 8일
Rachel, thank you so much for taking the time to share your experience with us. We are enlightened to hear that you were able to explore Downtown Greenville, and we hope to see you again soon.

10/10 - 훌륭해요

Summer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love a good home to suites !
2023년 12월에 3박 숙박함
답변 제공: Home2 Suites Team 님, 2024년 1월 5일
Summer, thank you so much for your feedback. Thank you for your loyalty and we hope to welcome you back soon!

8/10 - 좋아요

ann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Home2 Suites Team 님, 2024년 1월 4일
Ann, thank you so much for your rating! We hope you have a perfect stay the next time you're in town.

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was great, staff were friendly, the breakfast was awesome. Walkable to everything downtown Greenville, SC. Amenities were awesome, love that they have liquid hand soap and not bar soap to wash your hands.
2023년 12월에 3박 숙박함
답변 제공: Home2 Suites Team 님, 2024년 1월 5일
Karen, thank you so much for your feedback on your most recent stay. We are so glad you had a great stay with us and were able to explore downtown Greenville. We hope to see you again soon!

10/10 - 훌륭해요

Curtis

2023년 12월에 1박 숙박함
답변 제공: Home2 Suites Team 님, 2023년 12월 27일
Curtis, thank you for your awesome rating! We are happy to hear that you enjoyed your stay with us. We hope to see you the next time you're in town.

10/10 - 훌륭해요

Jill

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Home2 Suites Team 님, 2023년 12월 27일
Jill, We appreciate your 5-star rating of the Home2 Suites in Downtown Greenville. We hope you had a wonderful stay with us and we can't wait to welcome you back!

10/10 - 훌륭해요

Tammy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Home2 Suites Team 님, 2023년 12월 27일
Tammy, thank you so much for your 10-star rating! Our goal is to provide guests with great service and accommodations for their stay in the Heart of Downtown Greenville. We hope to see you again soon.

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Solid choice
pleasant staff. clean hotel, excellent location. valet parking was responsive. Quite good free breakfast in the morning - that was a busy venue for breakfast but the one young lady carrying for it really worked to keep things clean and well stocked.
2023년 12월에 1박 숙박함
답변 제공: Home2 Suites Team 님, 2023년 12월 13일
William, thank you for your feedback on your recent stay with us. We are so glad you enjoyed your stay in downtown Greenville. Our goal is to provide a stay that is clean and comfortable, we hope to see you again soon!

4/10 - 별로예요

David

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
Short a bed and service
I booked a room on hotels.com with a confirmation that my room is guaranteed. The room was for Saturday December 9th at the Home2Suites in Greenville SC on N Main St. Itinerary # 72706234709217. Before booking, I read the description of the room, which said it had two queen beds, and a pull out couch. This was going to work very well for us as my wife and I were traveling with our three oldest kids. This was tobe their first time going out of town for a big concert and they were excited. We planned to get to the hotel late afternoon to check in and get ready. From There we were to head to dinner and then the concert. We checked in at the front desk of the hotel after valeting our car (the hotel had no other parking but I knew this as it was described on the website. We were given two keys to the room and told how to find our room. When we arrived at the room, it had one queen bed and a pull out sofa. Clearly there had been a mistake, so the five of us carried all of our things and headed back to the front desk to inquire about being given the wrong room. After a few minutes, we were told that that was the only room available and they didn’t have any other options. They said that Expedia hadn’t sent the confirmation until the night before by which time they didn’t have any rooms like the one I reserved. I said that that was unacceptable and that I wanted to talk to a manager . The lady helping me said she would need to call her manager and after a few minutes she was
2023년 12월에 1박 숙박함
답변 제공: Home2 Suites Team 님, 2023년 12월 12일
David, thank you for sharing your experience with us. We apologize for the inconvenience you experienced with your reservation. Although we guarantee a room and not room type, it regrets us that we were unable to accommodate your request. We will work on syncing our systems better with expedia to ensure a smooth check in the for the future. We hope that you and your family still had a great time in Downtown Greenville.

4/10 - 별로예요

Caroline

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Home2 Suites Team 님, 2023년 12월 12일
Caroline, thank you for your feedback on your most recent stay with us. We are truly disheartened that we did not meet your expectations. We hope you consider staying with us again and provide you with a perfect stay.

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Home2 Suites Team 님, 2023년 12월 11일
William, thank you for your awesome 10 out of 10 rating! We hope to see you again soon.

8/10 - 좋아요

Brittanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Home2 Suites Team 님, 2023년 12월 12일
Brittanie, thank you for you feedback on your recent stay with us. We hope you have an absolutely perfect stay the next time you're in town!

2/10 - 너무 별로예요

JAMES

2023년 12월에 1박 숙박함
답변 제공: Home2 Suites Team 님, 2024년 1월 31일
James, we are so sorry to hear that you had a less than perfect stay with us. Our goal is to make a lasting memory and create an experience that guests will enjoy. We truly are disheartened that you did not enjoy our facilities or services. We hope you stay with us again and are able to have a wonderful stay in the heart of Downtown Greenville.

10/10 - 훌륭해요

Drena

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved it
2023년 12월에 2박 숙박함
답변 제공: Home2 Suites Team 님, 2023년 12월 11일
Drena, We are so happy to hear that you loved your stay with us! Come visit us again soon!

8/10 - 좋아요

Bryce

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Home2 Suites Team 님, 2024년 2월 9일
Bryce, thank your rating on your most recent stay with us. We hope that you have an absolutely perfect stay the next time you're in town!

10/10 - 훌륭해요

Franky

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean. Staff amazing.
2023년 11월에 1박 숙박함
답변 제공: Home2 Suites Team 님, 2023년 12월 11일
Franky, thank you for your feedback on your most recent stay. We are so happy were able to have a clean and comfortable stay during your time in Greenville. We hope to see you again soon!

8/10 - 좋아요

Garrett

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Carpets stained
2023년 11월에 2박 숙박함
답변 제공: Home2 Suites Team 님, 2023년 11월 29일
Garrett, thank you for your feedback. We will let the housekeeping executive know to ensure rooms are clean and comfortable for guest satisfaction.

10/10 - 훌륭해요

Vanessa

아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
First I need to thank Moe and Taelee for helping me solve small billing issues when I was checking out. They were both professional and straightforward, which made the discussion low stress and super calm. Taelee was also super welcoming to our family and doted on our dog and was kind to our children. The valet on duty with her Thanksgiving morning was a cool guy as well and genuinely enjoyed how active my toddler was. The other valet staff were sweet people too. I really felt like they all enjoyed their jobs and enjoyed working at Home2 Suites, which really helped with the atmosphere. I love the availability of board games in the lobby and the closeness to downtown. We had a great stay. It was clean as well - not a fake grimy clean you get at some hotels but a real and genuine clean.
2023년 11월에 2박 숙박함
답변 제공: Home2 Suites Team 님, 2023년 11월 29일
Vanessa, thank you so much for your awesome review. We are so happy to hear the impact Moe and Taelee had during your stay. We hope you stay with us the next time you're in town!

10/10 - 훌륭해요

Teresa

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the hair dryer, full size fridge w freezer, full size dishwasher, pumpable shampoo/conditioner and body lotion in the rooms.
2023년 11월에 1박 숙박함
답변 제공: Home2 Suites Team 님, 2023년 11월 29일
Teresa, thank you so much for your feedback on your most recent stay with us. We are so glad you enjoyed our amenities and were able to have a great time in Downtown Greenville. We hope to see you the next time you're in town.

10/10 - 훌륭해요

Marcus

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location, only 1 block from Main St. The property was very clean and the rooms were spacious. The breakfast choices were also different than a normal continental breakfast, more choices.
2023년 11월에 2박 숙박함
답변 제공: Home2 Suites Team 님, 2023년 11월 29일
Marcus, thank you for leaving feedback on your most recent stay with us. We are so glad you had a clean and comfortable stay and enjoyed our complimentary breakfast bar. We hope to see you again soon!

6/10 - 괜찮아요

Karen

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
Front staff was rude, Breakfast was pitiful with lukewarm water for tea and no vegetarian sandwich options. We have been to this hotal several times before and had no issues. They need to step up their game!
2023년 11월에 1박 숙박함
답변 제공: Home 2 Suites Team 님, 2023년 11월 24일
Karen, thank you so much for your feedback on your most recent stay with us. We are truly disheartened to hear that we did not meet your expectations during your stay. We will work on our breakfast options to ensure the satisfaction of our guests in the future. We are so sorry we let you down during your stay, we hope you consider staying with us again and are able to have a variety of breakfast options to choose from.

10/10 - 훌륭해요

Peggy

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had an enjoyable stay. If I could change one thing it would be to put barn doors on the bathroom so you would have more room inside the bathroom.
2023년 11월에 1박 숙박함
답변 제공: Home2 Suites Team 님, 2023년 11월 20일
Peggy, thank you for your feedback on your most recent stay with us. We are so glad you had an enjoyable stay at the Home2 Suites in Downtown. We hope to see you again soon!

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only thing I did not like about it is your forced to valet park where you don't have immediate access to your car. If you want to go somewhere and come back. I don't think I would stay here again because of the valet only option
2023년 11월에 1박 숙박함
답변 제공: Home2 Suites Team 님, 2023년 11월 16일
John, thank you for your feedback on your most recent stay with us. We are so sorry to hear that you did not enjoy our valet service. Our goal with valet is to be able to provide a convenient and comfortable service to combat finding parking in the Downtown area. You are more than welcome to use parking garages in the surrounding area in the future. We hope our valet service does not deter you from staying with us again. Safe travels.

10/10 - 훌륭해요

Amy

2023년 11월에 1박 숙박함
답변 제공: Home2 Suites Team 님, 2023년 11월 15일
Amy, thank you for your fabulous 5-star review!! Come see us again.

10/10 - 훌륭해요

Nikita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Home2 Suites Team 님, 2023년 11월 13일
Nikita, thank you for your feedback. We are so glad you had an awesome stay with us. We hope to see you again soon.

10/10 - 훌륭해요

Ant

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2023년 11월에 1박 숙박함
답변 제공: Home2 Suites Team 님, 2023년 11월 9일
Ant, thank you for you feedback on your most recent stay with us. We are so glad you had a great time at our hotel. We hope to see you again soon.

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Home2 Suites Team 님, 2023년 11월 6일
William, thank you for your feedback on your most recent stay. We hope you come visit us again.

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The entrance should be easier to find.
2023년 10월에 1박 숙박함
답변 제공: Home2 Suites Team 님, 2023년 11월 6일
Michael, thank you for your feedback on your most recent stay. We apologize for the inconvenience of finding the entrance caused during check-in. We will take this into consideration the next time we have a refresh.

8/10 - 좋아요

charlene

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the spacious room. Overall cleanliness of the hotel. Only issue was hair was in the bath tub. Staff was friendly and accomodating.
2023년 10월에 1박 숙박함
답변 제공: Home2 Suites Team 님, 2023년 10월 30일
Charlene, thank you for your feedback on your most recent stay. We are so glad you enjoyed our services and facilities. We are so sorry to hear about the hair in the bath tub, we will work with the housekeeping department to ensure the cleanliness of all rooms. We hope to see you again the next time you're in town.

10/10 - 훌륭해요

Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Poor parking availability for guests without having to pay for valet parking.
2023년 10월에 1박 숙박함
답변 제공: Home2 Suites Team 님, 2023년 10월 30일
Thomas, thank you for your feedback on your most recent stay. Our goal with our valet services is to provide an affordable and convenient parking area for guests to enjoy. We are so sorry you did not enjoy our services. We hope you visit again soon.