테라스/파티오

홀리데이 인 호텔 & 스위트 보포트 앳 하이웨이 21, IHG 호텔 여행 후기

3 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1004개 이용 후기 중 481개" "
평점 8 - 좋아요. 1004개 이용 후기 중 293개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 108개" "
평점 4 - 별로예요. 1004개 이용 후기 중 67개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 55개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

7.4/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Soongin 님, Charlotte

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편안했읍니다.
답변 제공: Manager 님, 2023년 4월 13일
Thank you for choosing to stay with us and telling the world about your amazing stay. We hope to see you again very soon!

8/10 - 좋아요

Michele

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Clean,large room. Staff was friendly and helpful. Comfortable bed.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Amy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean but not worth the price.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 15일
Amy, thank you for choosing to stay with us and the recognition on the cleanliness of the hotel. I apologize you not feel it was worth the price. Can you give us details on what would have been worth the price you paid? We appreciate all guest feedback so we can provide the best experience to every guest. Please give us another chance when your travel plans bring you back to Beaufort.

8/10 - 좋아요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was clean and the staff was very friendly.
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 15일
Jennifer, we strive for every guest to have the same experience as you. Thank you for choosing to stay with us and taking the time to review your recent experience. We hope your travel plans bring you back to Beaufort, SC!

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Off the Main Street so quiet. Really friendly vibe
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 15일
Robert, thank you for choosing to stay with us while in Beaufort, SC. We appreciate the 5 star review and the kind words. Please come back soon!

10/10 - 훌륭해요

Bryan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The food was really good. We had both dinner and breakfast. Both were restaurant quality.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 11일
Bryan, thank you for taking the time to let us know about your experience. We strive for every guest to have the same experience as you. Please tell all your friends and family about our hotel in Beaufort, SC. We hope you come back soon!

10/10 - 훌륭해요

steven

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice , will stay again
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 11일
Steven, thank you for the 5 star review. We appreciate your business and we will gladly let you stay again! We look forward to hosting you again soon.

10/10 - 훌륭해요

Baileigh

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The room size was very spacious for prize.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 8일
Baileigh, thank you for choosing to stay with us and taking the time to review your experience. We are so glad you had a memorable stay, we look forward to hosting you again soon!

6/10 - 괜찮아요

Jessica

아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was ok. We originally booked a 2 bed room and with 20 minutes left in our 10 hour car ride we’re called and told that our reservation was cancelled. This is after the hotel called to confirm 4times and we always said we were coming, just late. Check in was at 4 and we arrived at 11 or so due to traffic. The pool was under construction and had I known that I would have booked elsewhere, they sent a text message stating that the renovations were happening after the moment the booking was locked in at the 24 hour window. Then there was breakfast. They advertised a free breakfast with the stay and that was also not true. We received meal vouchers for 3days and had to use them all at once because they were only good for one person and we had 6, then had to pay on top of it. The one waitress they had working there was very rude and when we asked to switch from the obviously spoiled chocolate milk to juice she rolled her eyes and said well the date was fine. There was nothing for children on the menus and no way to order in smaller portions, according to the waitress. The rooms were also not very clea, there was black hairs all over our room and the pull out couch had a lot of stains on it. The rest of the hotel staff was very friendly. Charles the night shift front desk man was seriously the BEST!!! He made us feel like we were welcomed and not like a burden like the rest of the staff we came into contact wit.
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 8일
Jessica, thank you for staying with us while in Beaufort, SC. I appreciate your thorough details of your stay, I sincerely apologize for the inconveniences. We strive for every guest to have a memorable experience. I will be addressing your concerns immediately. None of these should have come up. Please give us another chance to show you what we strive for every guest to experience at our hotel!

6/10 - 괜찮아요

Joshua

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I was told I couldn't receive a room with a marsh view despite multiple rooms being available. I was told that a third party reservation wouldn't allow a change.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 8일
Joshua, thank you for choosing to stay with us and taking the time to let us know about your experience. I sincerely apologize for not being able to get a marsh view room. I will be addressing this with the team. I hope you view this incident as isolated and not indicative of the service we strive to provide. Please give us another chance!

10/10 - 훌륭해요

FRED 님, Woodbridge

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
One of the two elevators was out of service for the entire stay. This made for long waits when calling an elevator.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 25일
Fred, thank you for taking the time to let us know about your stay. I apologize for the inconvenience, we are waiting on a part to get it fixed. We appreciate your business and 5 star review! Please come back when your travel plans bring you back to Beaufort!

8/10 - 좋아요

anissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall good experience minus you have to prepay for breakfast had 5 choices and it was not very good. Threw most of it away. Did not even go back for breakfast the 2nd morning...waste of money.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 25일
Anissa, thank you for taking the time to let us know about your stay. I would like to apologize for the breakfast offerings, I will be addressing these with our F&B department. We strive to exceed every guests expectations, I am embarrassed we failed with you. We appreciate your business and hope you give us another try to WOW you!

8/10 - 좋아요

Scott

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Rooms were very clean as was the total property. One elevator did not work and the pool and hot tub were down for matinance.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 23일
Scott, thank you for choosing to stay with us while in Beaufort, SC. I apologize the inconveniences you experienced. I am very happy to the hear about the cleanliness of your guest room! I hope you come back again soon.

10/10 - 훌륭해요

Pasquale

연인과의 여행
좋아요: 편의 시설/서비스
Everything
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Pasquale, thank you for the amazing review! We appreciate your business and look forward to hosting you again soon.

10/10 - 훌륭해요

William

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked the room setup where the sleeping area is closed off from the tv and bathroom with a door
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 18일
William, thank you for the kind comments and reviewing your recent stay. We certainly appreciate your business and I hope you come back soon!

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean hotel. Lots of space in the 2 room suite.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Jason, thank you for your business and the kind comments from your recent stay. We hope you come back soon for another memorable experience!

8/10 - 좋아요

Juan

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly and helpful
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 18일
Juan, thank you for taking the time to let us know about your recent stay. We appreciate the feedback! Our team strives to provide the best service. We look forward to hosting you again in the near future!

10/10 - 훌륭해요

Jennifer L

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property is affordable, extremely clean and the staff is absolutely wonderful! I highly recommend!!
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 15일
Jennifer, thank you for the kind comments from your recent stay. We appreciate your business and look forward to hosting you again soon!

10/10 - 훌륭해요

Jordan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Jordan, thank you for the choosing to stay with us and the 5 star review. We strive for every guest to have the same experience as you. Please come back soon for another memorable stay!

8/10 - 좋아요

TERRY

연인과의 여행
좋아요: 청결 상태
Unfortunately they ONLY offered a limited breakfast menu that wasn't included with accommodations.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 11일
Terry, thank you for choosing to stay with us and taking the time to review your stay. I apologize for the breakfast offerings, we are a full service hotel and do not provide complimentary breakfast. We do offer rates with breakfast included if you come to our hotel or another full service Holiday Inn. I hope you come back when your travel plans bring you back to Beaufort!

10/10 - 훌륭해요

Taylor

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Safe, clean, great staff. Second year staying here and will continue to do so. I got the king room with the jacuzzi and 10/10 recommend. No complaints!
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 11일
Taylor, thank you for your loyalty to our hotel in Beaufort, SC. We appreciate the kind words and look forward to hosting you again soon!

6/10 - 괜찮아요

Virginia M.

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Very comfortable bed & pillows. Hallway room doors banged up & not very appealing
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 11일
Virginia, thank you for choosing to stay with us and letting us know about your stay. I am so glad you loved the comfort of our beds. I apologize for the condition of the guest room doors. I will be addressing this concern with our engineering team. I hope you view this incident as isolated and not indicative of the service we strive to provide. Please give us another chance when your travel plans bring you back to Beaufort!

6/10 - 괜찮아요

Terry

가족 여행
좋아요: 청결 상태
Several broken things
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Terry, thank you for choosing to stay with us. I apologize for the broken things, can you shed some light? We strive to exceed every guests expectations. We address all guest concerns to ensure we are providing the best experience. Please give us another try next time your travel plans bring you back to Beaufort.

10/10 - 훌륭해요

Bradley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Bradley, thank you for choosing to stay with us while in Beaufort, SC. I am so happy you had a great stay, we look forward to hosting you again soon!

8/10 - 좋아요

Clara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 4일
Clara, thank you for staying with us while in Beaufort, SC. We appreciate you taking the time to let us know about your stay. I hope you come back again soon!

6/10 - 괜찮아요

Rebecca

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
It was ok. Just old and dated
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 29일
Rebecca, thank you for choosing to stay with us while in Beaufort, SC. I apologize you thought our hotel was old and dated. We are currently in the design phase of the 1st floor renovation and we can not wait to share the new look with the world! I hope you view this stay as isolated and not indicative of the service and product we strive to provide. Please give us another chance to WOW you.

2/10 - 너무 별로예요

William1

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
pool and gym inoperable the place need renovation
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 29일
William, I appreciate you taking the time to let us know about your stay. I apologize for the pool and the gym, we are currently in the process of renovating the 1st floor. We can not wait to showcase the new look. I hope you come back and give us another chance to provide you with a more memorable experience.

10/10 - 훌륭해요

Tamalynn 님, Beaufort

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My parents really enjoyed their stay. Slept well and felt comfortable. Enjoyed their stay even though it was for one night. Thank you.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Tamalynn, thank you for choosing our hotel for your parents. We appreciate the kind words and hope they come back soon!

2/10 - 너무 별로예요

John

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Immediately the elevator did not work, got to the room and the handle on the bathroom was about to fall off the resivore on the back of the toilet was loose and there was roaches running around in the room.
2024년 2월에 1박 숙박함
답변 제공: JP 님, 2024년 2월 24일
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. We pride ourselves in maintaining the highest standards for creating an exceptional guest experience! We are usually known for our excellent customer service and attention to detail in everything that we do. Our reputation is not something we choose to hide behind but is a benchmark to ensure continued improvement in the future. So that you know, this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit.

10/10 - 훌륭해요

mary

2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Mary, thank you for the 5 star review! We appreciate your business and look forward to hosting you again soon!

10/10 - 훌륭해요

Michal 님, Huntsville

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean. Staff was courteous and helpful.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 19일
Michal, thank you for the kind comments from your recent stay. We appreciate your business and glad you had a memorable experience. We look forward to hosting you again soon!

10/10 - 훌륭해요

Nathanael

2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Nathanael, 5 star stays are what we strive for every guest. We appreciate your business and look forward to hosting you again soon!

10/10 - 훌륭해요

michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: AndreaS 님, 2024년 2월 13일
Thank you for staying with us.

10/10 - 훌륭해요

Lisa

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would like to say that things have improved dramatically since my last stay, especially regarding the staff. Our last stay we weren’t even acknowledged when we came in but this time it was warm and welcoming. The young man behind the counter was so courteous, polite and helpful our entire stay! Great job Holiday Inn Express for uping your game and we will continue to be a patron of your establishment.
2024년 2월에 2박 숙박함
답변 제공: AndreaS 님, 2024년 2월 13일
Thank you for your candid feedback of our Holiday Inn & Suites! We truly appreciate you staying with us and giving us great feedback!See you next time!

10/10 - 훌륭해요

Beverly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great bed and new space. Lots of room. Very clean. A/C was rather loud during the night.
2024년 2월에 1박 숙박함
답변 제공: AndreaS 님, 2024년 2월 13일
Thank you for staying with us!We are glad you enjoyed your stay!

10/10 - 훌륭해요

Margaret

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Couldn't get the wifi to work. No number to enter but we have an unlimited dataplan so not really a problem.
2024년 2월에 1박 숙박함
답변 제공: AndreaS 님, 2024년 2월 13일
Thank you for your feedback!Thanks for staying with us.

8/10 - 좋아요

Janet

연인과의 여행
좋아요: 청결 상태
The property is starting to show wear. We stayed here last year and we can see the difference. The pool and hot tub were not available for use because of renovations ongoing. So we know the care is on its way. Our check in person did her job well and efficiently but she lacked personality and a smile.
2024년 2월에 1박 숙박함
답변 제공: AndreaS 님, 2024년 2월 4일
Thank you for your candid feedback.We appreciate you staying with us.

10/10 - 훌륭해요

Tom

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place, clean and new, highly recommend.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 30일
Tom, thank you for staying with us while in Beaufort, SC and taking the time to let us know about your memorable stay. We take pride in exceeding our guests expectations. We look forward to seeing you again soon!

10/10 - 훌륭해요

Sheryl

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 18일
Sheryl, thank you for the 10 star review! We value your business and look forward to seeing you again soon!

10/10 - 훌륭해요

Brian 님, Oak Brook

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet, clean, with exceptional service
2024년 1월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Brian, thank you for choosing to stay at the only IHG property in Beaufort, SC. We appreciate you taking the time to let us know about your wonderful stay. Please come back soon!

8/10 - 좋아요

Michael

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 18일
Michael, thank you for choosing to stay with us while in Beaufort, SC. Please come back and bring your family and friends!

10/10 - 훌륭해요

Natacha

2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 18일
Natacha, thank you for taking the time to let us know about your amazing experience. We appreciate your business and look forward to seeing you again soon!

10/10 - 훌륭해요

Michelle

2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 29일
Michelle, thank you for choosing to stay with us. We are so happy you had a memorable experience. Can not wait to host you again when your travel plans bring you back to Beaufort!

6/10 - 괜찮아요

Howard

연인과의 여행
Unfortunately we had to cut our trip short and were unable to stay at this hotel. Hopefully we will be back in the area stay here.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Howard, we hate that you trip was cut short. Please come back to Beaufort and stay with us!

10/10 - 훌륭해요

Deanna 님, Beaufort

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Come here to get away. Hotel is always clean, bedding and towels are neat and presentable. Front desk staff are friendly and helpful. Will come again.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Deanna, thank you for choosing to stay with us and the kind comments! We love when guests have memorable experiences like yours. We look forward to hosting you again soon!

6/10 - 괜찮아요

DeeDee

좋아요: 직원 및 서비스, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Dee Dee, thank you for choosing to stay with us while in Beaufort, SC. I apologize for any issues that came up during your stay. Please let us know what we could have done better. We strive for every guest to have a memorable experience. I hope you view this incident as isolated and not indicative of the service we strive to provide. Please give us another chance when your travel plans bring you back to Beaufort.

6/10 - 괜찮아요

Michael

가족 여행
2023년 12월에 1박 숙박함
답변 제공: AndreaS 님, 2024년 1월 6일
Tank you for staying with us

10/10 - 훌륭해요

Kellie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: AndreaS 님, 2024년 1월 2일
Thank you for staying with us.

10/10 - 훌륭해요

Christina

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 18일
Christina, 5 out of 5!!! We want every guest to have the same experience as you. Thank you for choosing to stay with us and telling the world about your experience. We look forward to hosting you again soon!

10/10 - 훌륭해요

Brittanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: AndreaS 님, 2023년 12월 28일
Thank you for staying with us