디럭스 더블룸 | 저자극성 침구, 객실 내 금고, 각각 다른 스타일의 인테리어, 각각 다르게 가구 비치
예약 가능 여부 확인

스타스 호텔 26 밧 수 여행 후기

3 out of 5
스타스 호텔 26 밧 수
26 Bat Su, Hanoi

이용 후기

6.4
평점 10 - 훌륭해요. 42개 이용 후기 중 7개" "
평점 8 - 좋아요. 42개 이용 후기 중 10개" "
평점 6 - 괜찮아요. 42개 이용 후기 중 13개" "
평점 4 - 별로예요. 42개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 42개 이용 후기 중 2개" "

6.2/10

청결 상태

7.2/10

직원 및 서비스

8.0/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

이용 후기

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
흠
흠 저녁에 하노이에 떨어져서 어쩔수없이예약하고갔는데.. 사진과전혀다른건어느정도예상했지만. 그냥 호수주변 거리 호스텔이 훨씬낫습니다
답변 제공: General Manager 님, 2016년 9월 26일
Dear Sir/Madam, Thank you so much for your stay at our hotel and your good feedback to next customers Your comments will be a good effort for us to keep work We will improve better and better Thank you and see you next time Best regards Hanoi Stars Hotel Team

8/10 - 좋아요

SUNGMIN 님, seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋아요
방이 없다하여 harmony 호텔로 이동시켜 주었습니다. 하노이 호텔은 저렴한 가격에 묵을 수 있어 장점입니다.
답변 제공: General Manager 님, 2016년 9월 26일
Dear Sungmin, I am truly grateful for your feedback and thank you very much for sharing your experience at Stars. Also thank you for your compliment about our good services, good location and good breakfast, nice staff, big and clean room.We were very happy when we booked a trip for halong bay,city tour, hoa lu-tam coc and you enjoyed it for good quality and great prices.Especially you conisder our hostel as your famliy Your review as an encouragement to us in keeping up our good work Once again we appreciated your experience at our hotel and we are looking forward to welcoming you soon, on your next visit. Your sincerely, Stars Hotel Team

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. People that ran hotel were great. Breakfast was good. Cooked to order. Jusr be aware thete is no lift if you require one. Room was clean. Good value for money. Would stay here again.
2019년 3월에 3박 숙박함

4/10 - 별로예요

Chao Hui

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
個人感覺不配是三星級 房間窄小
沒有提供飲用水 寢具不是很乾淨 早餐 選擇性少 泡麵加煎蛋 紅茶 咖啡 檸檬水 土司面包
2018년 12월에 2박 숙박함

10/10 - 훌륭해요

Stuart 님, Virginia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel and staff, ready to assist with any questions or pointers for food in Hanoi. Rented a bicycle easily, delivered in 10 minutes. Balcony rooms offer great view of the Old Quarter, not the busiest street in the area so it's relatively peaceful at night. Would definitely stay here again if returning to Hanoi.
2018년 10월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
酒店位置颇佳，离哪儿都很近，个人觉得卫生很好，设施也一样不差。前台的小哥哥们服务很积极，总之很满意！
2018년 10월에 2박 숙박함

2/10 - 너무 별로예요

Mateusz

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nie polecam.
Niestety w środku hotelu wszystko wyglądało inaczej niż na zdjęciach. Dodatkowo brudna wanna z wodą o praktycznie zerowym ciśnieniu. Nie dało się myć. Jednego dnia wody nie było w ogóle. Dostaliśmy brudną pościel, całe szczęście została wymieniona. Dodatkowo informują, żeby nie włączać klimatyzacji na zbyt długo, bo może spowodować to pożar. Więc strach ją w ogóle włączać. Śniadania mocno średnie, a obsługa chodząca w koszulce na ramiączkach i krótkich spodenkach wygląda bardziej jak gość "hotelu" niż pracownik. Brak windy i mieszkanie na 4 piętrze, to także dość duży minus tego hotelu. Dodatkowo beznadziejne wifi. Trzeba było podchodzić do drzwi wyjściowych, żeby złapać zasięg. Złapanie wifi z łóżka było praktycznie nie możliwe. Dodatkowo szefostwo nie może zdecydować się czy to hotel, czy hostel. Na stronie można przeczytać, że jest to Hotel. Jednak na szyldzie przed wejsciem jest napisane hostel, w środku zaś znowu Hotel. Może i jest to Hotel, ale na pewno nie zasługuje na 3 gwiazdki. Jedynymi plusami była okolica w której znajdował się budynek i dość miła obsługa. Jednak mimo wszystko nie polecam. Lepiej dopłacić troszkę pieniędzy i mieć spokój.
2018년 8월에 6박 숙박함

6/10 - 괜찮아요

Rebecca

좋아요: 청결 상태, 직원 및 서비스
Good Hotel for 1 or 2 Nights
The location was perfect for us as we wanted a hotel close to the centre of town. The rooms are very small and narrow with little room to walk around the beds. However the beds were comfortable and the room was clean. There is no lift at this hotel, and our room was on the top floor, which meant we had to carry our suitcases and bags up four flights of stairs. The staff did help with my friends case though. We had breakfast included in our stay which was cooked to order and was good for the price. Overall a good hotel for a one or two night stay max.

4/10 - 별로예요

Pierre

별로예요: 청결 상태, 직원 및 서비스
À part l’emplacement, pas terrible du tout ...
Tres bon quartier plein de vie, proche du lac. Belle chambre avec terrasse sur la rue (bruyant mais ça ne me gêne pas personnellement). Fond de la baignoire sale. Cafards qui se baladent pendant le petit déjeuner. Location de scooter trop cher. Ils essayent de vendre les billets de train/bus plus cher que la moyenne et proposent de les négocier ...

10/10 - 훌륭해요

Sara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel, recommend!
A very good hotel, the staff were really friendly and helpful, and you felt very welcomed! The room was clean and comfortable. The only thing that wasn’t as good were the WiFi connection in our room on the 4:th floor. If you have a problem with stairs, that be aware that there are a lot of them.

6/10 - 괜찮아요

Federico

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cheap budget hotel, fine for 1-2 night. Central, serviced.
2018년 3월에 1박 숙박함

6/10 - 괜찮아요

Filip

좋아요: 청결 상태, 객실의 편안함
Cheap ok hotel.
Good cheap hotel, breakfast was instant noodels. Staff trying are trying to sell you tours to other places. A bit to much for my taste. But for the price it's a good hotel for sure. Good location.
2018년 3월에 2박 숙박함

10/10 - 훌륭해요

Delphine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 3월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Fantastisk hyggelig personal. De forsøkte å legge til rette på alle måter med de forutsetninger de hadde. Slitt hotell, bl.a med lekkasje på bad. Personal laget frokost som var Ok.
2018년 2월에 2박 숙박함

4/10 - 별로예요

ryan 님, chicago

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
When arrived said my room was sold out already.
When arrived said my room wasnt avaliable. Took me place down street. Condition was soso. Blankets damp. Disappointed i was moved to other hotel
2018년 2월에 2박 숙박함

4/10 - 별로예요

stephen 님, Boston

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
deteriorating
I'm sorry to write this because the staff was very nice and did their best with a bad situation. The toilet leaked so we were moved to a different room on 2nd day. Then the water gave out in this room. It was restored after a day's wait but then the sink leaked onto the bathroom floor. Toilets are ancient and can't accept toilet paper. You must throw the soiled paper into the rash basket. The hotel is run down and there are wires hanging about. It could be dangerous.
2018년 2월에 5박 숙박함

10/10 - 훌륭해요

Philippe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Star hôtel 26 bat su
Petit hôtel dans le vieux quartier d hanoi très bien situé personnel à l écoute serviable agréable une très bonne adresse pour un petit budget j y retournerai avec plaisir
2018년 2월에 3박 숙박함

4/10 - 별로예요

Tobi 님, Aachen

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Trotz freundlichem Personal & guter Lage
Unsere erste anlaufstelle in Hanoi war das Stars Hotel. Das personla war sehr freundlich und immer hilfsbereit. Leider war das zimmer nicht schön. Aus der Dusche kam nur sehr wenig aber dafür auch nur kaltes Wasser. Der Fernseher hat überhaupt nicht funktioniert. Das Zimmer war oberflächlich suber. Wir haben nach zwei Nächten in ein anderes Hotel gewechselt. (Balocony Homestay - sehr zu empfehlen)
2017년 11월에 2박 숙박함

6/10 - 괜찮아요

CHIN HSIEN

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
I will not stay there again, awful interior...
2017년 9월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Boeking is niet doorgegaan.
Kamer wordt niet gekuist, geen nieuwe handdoeken gekregen.
2017년 8월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
値段にあった宿です。
グーグルマップを使って行くと場所はちょっとわかりにくいけど、外観の写真を覚えていれば大丈夫。 朝飯は値段にあったシンプルな感じでした。 wifiは普通に使えました。

6/10 - 괜찮아요

keiko 님, tokyo

좋아요: 직원 및 서비스
便利な位置
早朝から従業員の坊やが良く対応してくれたが、彼一人ではチェックアウト、朝食作り両方は難しく、ピックアップの時間に間に合わなかったりする。

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

Steven

좋아요: 청결 상태
Great if you don't stay for too long
They were eager to get us out so another couple could move in. They overbooked their rooms. Owner was nice though.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: General Manager 님, 2016년 9월 26일
Dear Sir/Madam, Thank you so much for your stay at our hotel and your good feedback to next customers Your comments will be a good effort for us to keep work We will improve better and better Thank you and see you next time Best regards Hanoi Stars Hotel Team

4/10 - 별로예요

Daniel 님, Magleby

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Anbefales ikke
Vi bookede 2 nætter her med en dags mellemrum da vi tog til Halong Bay. Den første nat havde vi et værelse med karkelakker, dårlig bruser og ikke helt rent. Den anden nat kommer vi tilbage og de siger at airconen er gået i stykker på det nye værelse vi har fået og at der loge går 5 minutter. Det ender så med at vi næsten sidder i 2 timer uden at få noget af vide. Da de i receptionen endelig siger vores værelse er klar, skulle vi op på fjerde sal (uden elevator) og da vi kommer derop er de stadig indgang med at reparer airconen. Det ender med at vi må gå ud og spise så de kunne blive færdige. Dagen efter havde vi booket en chauffør fra hotellet til lufthavnen og det var chaufføren der ringede til os på værelset, flere gange inden for få minutter. Da vi kom ned i receptionen så måtte bare lægge nøglen på bordet, da der ikke var noget personale selvom der står der er 24 timers reception.
답변 제공: General Manager 님, 2016년 9월 26일
Dear Daniel, Thank you so much for your stay at our hotel and your good feedback to next customers Your comments will be a good effort for us to keep work We will improve better and better Thank you and see you next time Best regards Hanoi Stars Hotel Team

8/10 - 좋아요

Michaela 님, Linköping

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Trevlig och hjälpsam personal!
Hotellet var fräscht och personalen väldigt trevlig och hjälpsam! Frukosten var inget speciellt, men helt okej. I helhet ett hotell värt pengarna.
답변 제공: General Manager 님, 2016년 9월 26일
Dear Michaela, I am truly grateful for your feedback and thank you very much for sharing your experience at Stars. Also thank you for your compliment about our good services, good location and good breakfast, nice staff, big and clean room Your review as an encouragement to us in keeping up our good work Once again we appreciated your experience at our hotel and we are looking forward to welcoming you soon, on your next visit. Your sincerely, Stars Hotel Team

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great staff, perfect location
Stayed here again after a few days traveling in the northern area because the service and location were truly perfect. Breakfast cooked to order, hotel staff were lovely and very helpful.
답변 제공: General Manager 님, 2016년 9월 26일
Dear Sir/Madam, Thank you so much for your choosing our Stars Hotel for your recent stay in Hanoi. We truly appreciate your positive contribution to our Hotel on the site . Thank for recommending our good room, breakfast, super staff , value money and great quality tour. These things are really helpful and meaningful with all of Stars Hotel staff. It is considered as an encouragement for us to strive our best to improve our service perfectly and bring our coming guests the better services. Once again, thank you so much for your kindness and we hope that our hotel is your accommodation again for the next visit in Hanoi. Your sincerely, Stars hotel team

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location, clean hotel
Had a lovely stay here. The location is absolutely perfect in the Old Quarter but not the overly busy touristy, backpacker area. This area was more quiet. Had a lovely room with very friendly and helpful staff. Breakfast was basic, but enough to start the day.
답변 제공: General Manager 님, 2016년 9월 26일
Dear Sir/Madam, It was our great pleasure to have you as our guest and I am most delighted that you have thoroughly enjoyed the stay. Thank for your feedback about good location,good breakfast, nice room, friendly staff and value money Thank you for recognising our effort and we certainly look forward to welcoming you back for another memorable hotel experience in the near future. Your sincerely, Hanoi stars hotel

8/10 - 좋아요

Krzysztof 님, Wroclaw

좋아요: 직원 및 서비스
nice hotel, value for money
Good lace for a stay not longer than 1-2 night in the middle of nightlife of Hanoi
답변 제공: General Manager 님, 2016년 9월 26일
Dear Krzysztof, I am truly grateful for your feedback and thank you very much for sharing your experience at Stars. Also thank you for your compliment about our good services, good location and good breakfast, nice staff, big and clean room.We were very happy when we booked a trip for halong bay,city tour, hoa lu-tam coc and you enjoyed it for good quality and great prices.Especially you conisder our hostel as your famliy Your review as an encouragement to us in keeping up our good work Once again we appreciated your experience at our hotel and we are looking forward to welcoming you soon, on your next visit. Your sincerely, Stars Hotel Team

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
多少のトラブル(ホテル側の名誉のため詳細は伏せておきます)があったものの、スタッフの対応がとてもよかった。
답변 제공: Ms.An 님, 2016년 9월 26일
Dear Sir/Madam, Thank you so much for your stay at our hotel and your good feedback to next customers Your comments will be a good effort for us to keep work We will improve better and better Thank you and see you next time Best regards Hanoi Stars Hotel Team

8/10 - 좋아요

Diego

좋아요: 청결 상태
Buena relación precio/calidad/ubicación
Buena ubicación
답변 제공: General Manager 님, 2016년 9월 26일
Dear Diego, It was our great pleasure to have you as our guest and I am most delighted that you have thoroughly enjoyed the stay. Thank for your feedback about good location,good breakfast, nice room, friendly staff and value money Thank you for recognising our effort and we certainly look forward to welcoming you back for another memorable hotel experience in the near future. Your sincerely, Hanoi stars hotel

4/10 - 별로예요

Michael

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: General Manager 님, 2016년 9월 26일
Dear Michael, Thank you so much for your stay at our hotel and your good feedback to next customers Your comments will be a good effort for us to keep work We will improve better and better Thank you and see you next time Best regards Hanoi Stars Hotel Team

6/10 - 괜찮아요

Melissa

We had a lovely stay at stars hotel. We were upgraded as there were no more rooms the same as the one we booked. The upgrade was great we had a big bed, balcony, good wifi, kettle, good TV channels, free breakfast. The hotel is also in a really good central location. The staff were helpful and booked our transport to the airport and were all very friendly and made us tea/coffee whilst we were waiting for it. The cost was also very cheap, so definitely worth the money we paid. I would definitely recommend staying here. You get what you pay for, just remember that. But I would not mind paying more for what we got. Very happy with our stay.
답변 제공: General Manager 님, 2016년 9월 26일
Dear Melissa, I am truly grateful for your feedback and thank you very much for sharing your experience at Stars. Also thank you for your compliment about our good services, good location and good breakfast, nice staff, big and clean room Your review as an encouragement to us in keeping up our good work Once again we appreciated your experience at our hotel and we are looking forward to welcoming you soon, on your next visit. Your sincerely, Stars Hotel Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
河内首选
接待人员都非常贴心，到河内我都住这里
답변 제공: General Manager 님, 2016년 9월 26일
Dear Sir/Madam, Thank you so much for your stay at our hotel and your good feedback to next customers Your comments will be a good effort for us to keep work We will improve better and better Thank you and see you next time Best regards Hanoi Stars Hotel Team

6/10 - 괜찮아요

실제 이용하신 고객

4th floor room with no lifts
Overall the hotel was worth the cheap rate we got for an overnight stay before our early morning flight the next day. It was well situated in the heart of the Old Quarter for sight seeing and market shopping. The room condition was old and rough on the edges. Be aware the hotel does not have a lift so you will need to carry all belongings up and down the narrow flight of stairs. Not suited for people with large and heavy luggages.
답변 제공: General Manager 님, 2016년 9월 26일
Dear Sir/Madam, I am truly grateful for your feedback and thank you very much for sharing your experience at Stars. Also thank you for your compliment about our good services, good location and good breakfast, nice staff, big and clean room.We were very happy when we booked a trip for halong bay,city tour, hoa lu-tam coc and you enjoyed it for good quality and great prices.Especially you conisder our hostel as your famliy Your review as an encouragement to us in keeping up our good work Once again we appreciated your experience at our hotel and we are looking forward to welcoming you soon, on your next visit. Your sincerely, Stars Hotel Team

4/10 - 별로예요

Jonas 님, Munich

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Service really really bad
Just after arriving at Stars Hotel we were brought to another Hostel, because there were no more rooms available. The New hostel was called "Hanoi Backpacker". Although already being paid, they wanted an extra 40 $ when we checked out (after discussing we did not habe to pay it, though). During our stay, they always wanted to sell tours to us. After they wrongly told us that there would be rainy weather for the next week and we absolutely had to book a Ha Long Bay tour tomorrow (this happened at 11.50 PM) I really got a bad feeling about this hostel. Rooms were not clean and there were insects, but it was acceptable for that price in Ha Noi. All in all: don't go there, service is really bad.
답변 제공: General Manager 님, 2016년 9월 26일
Dear Jonas, First thank you so much for your booking at our hotel and sorry you so much about your unavailable room at our hotel because the airconditioning of your room was not work ,so we must change you to another hotel I hope you will forget and hope see you next time Best regards Stars hotel team

6/10 - 괜찮아요

Ingrid 님, Reims

Hôtel largement convenable pour le prix. Mais le m
Le manque de finitions est dommage car cet hôtel a du potentiel. Personnel sympa bien que quelque peu insistant pour organiser chacune de nos journées. Petit déjeuner un peu léger. Bon séjour dans l'ensemble.
답변 제공: Ms.An 님, 2016년 9월 26일
Dear Ingrid, Thank you so much for your stay at our hotel and your good feedback to next customers Your comments will be a good effort for us to keep work We will improve better and better Thank you and see you next time Best regards Hanoi Stars Hotel Team

8/10 - 좋아요

Sherrylynn 님, Kopenhagen

좋아요: 직원 및 서비스, 객실의 편안함
Nice place and very central
Nice little hotel. We had a balcony and the room was bright and clean. Would definitely come again! The nice receptionist booked us a taxi to the airport for half the price we paid when we booked on our own! :)
답변 제공: General Manager 님, 2016년 9월 26일
Dear Sherrylynn, I am truly grateful for your feedback and thank you very much for sharing your experience at Stars. Also thank you for your compliment about our good services, good location and good breakfast, nice staff, big and clean room Your review as an encouragement to us in keeping up our good work Once again we appreciated your experience at our hotel and we are looking forward to welcoming you soon, on your next visit. Your sincerely, Stars Hotel Team

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: General Manager 님, 2016년 9월 26일
Dear Sir/Madam, Thank you so much for your stay at our hotel and your good feedback to next customers Your comments will be a good effort for us to keep work We will improve better and better Thank you and see you next time Best regards Hanoi Stars Hotel Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스
답변 제공: General Manager 님, 2016년 9월 26일
Dear Sir/Madam, Thank you so much for your stay at our hotel and your good feedback to next customers Your comments will be a good effort for us to keep work We will improve better and better Thank you and see you next time Best regards Hanoi Stars Hotel Team

6/10 - 괜찮아요

yee chung david 님, hong kong

별로예요: 청결 상태, 객실의 편안함
酒店旅客服務協助訂購的機票，車票及當地團都比附近酒店旅客服務的貴三至四成
답변 제공: General Manager 님, 2016년 9월 26일
Dear Yee Chung, I am truly grateful for your feedback and thank you very much for sharing your experience at Stars. Also thank you for your compliment about our good services, good location and good breakfast, nice staff, big and clean room Your review as an encouragement to us in keeping up our good work Once again we appreciated your experience at our hotel and we are looking forward to welcoming you soon, on your next visit. Your sincerely, Stars Hotel Team