Dear Cho,Thank you for taking the time to provide us with a 5 out 5 review!We are delighted to hear the location was convenient for you and you enjoyed your stay.We look forward to welcoming you back soon!Best wishes,Julie57 Team

Hi Sojung,Thank you so much for taking the time to leave a review and giving us a 5 out of 5!We are pleased you enjoyed your time with us. We look forward to welcoming you back in the near future.Kind Regards

Dear Soonsuk,Thank you for taking the time to leave your review. We look forward to seeing you again soon!Kind regards,Julie57 Host

Hi Kang-JinThank you so much for leaving a 10 out of 10. We are glad you didn't feel inconvenienced while the hotel is getting some work done. We hope you made the most of your time in Sydney.Kind Regards

HiThank you so much for leaving a 10 out of 10!We are pleased to see that you enjoyed your stay with us and everything we have to offer.We look forward to welcoming you back in the near future.Kind Regards

Dear Valued Guest, Thank you for your review and feedback. Warm regards, The Team at 57Hotel

Dear Hyeri, Thank you for your review and feedback. We are happy to hear that you enjoyed your stay with us and we hope to welcoming you back soon at 57! Warm regards. The Team at 57Hotel

Dear Valued Guest, Thank you for your review and feedback. We are sorry to hear you did not have a good stay. In regards to coffee and tea facilities, we do have a 24h Nespresso coffee and tea machine in the lobby area for complimentary coffee and tea at anytime. Also, we do provide kettle and cups in the rooms upon request and that is why we have reception service 24h in order to assist our Guests at any time during the day and the night. Warm regards, The Team at 57Hotel

안녕하세요, 먼저 57 호텔에 머물러주신 것과 좋은리뷰를 남겨주셔서 감사합니다. 57호텔의 위치, 교통 그리고 서리힐즈 주변 환경에 만족을 느끼셨다니 저희도 기쁘게 생각합니다. 남겨주신 소중한 리뷰는 저희 호텔을 방문하려는 다른 고객분들께도 큰 도움이 될것이며 저희는 고객님의 다음 방문을 더욱 만족스럽게하기 위해 최선을 다하겠습니다. 마지막으로, 57호텔에 머무르셔서 다시 한번 감사드리며 앞으로도 최상의 서비스를 제공할 것을 약속드립니다. 감사합니다. Caroline Puyo 프론트 오피스 매니저

Dear Diana, Thank you for taking the time to share your comments with us. The staff work hard to help wherever possible and we are pleased to hear their friendly nature has not gone unnoticed. We would like to apologize for the inconveniences that you have experienced. We do take all feedback seriously and we will investigate the departments and areas you have highlighted, to take the opportune measures with the aim of avoiding such inconveniences in the future. We look forward to seeing you next time you are in Sydney, Alana

Dear Nari, Thank you for taking the time to share your experience with us! We are thrilled to read you found all the makings for a wonderful stay and do hope you were able to take some time to relax and unwind during your stay. For the deposit will release automatic after you check out with 5-7 working days. Please contact with us if there still is pending showing on your bank detail after 5-7 days so we can look into that for you. We do look forward to welcoming you back for a longer stay in the near future. Best wishes, Alana

Dear Nari, Thank you for your positive feedback. We are glad that you enjoyed your stay with us! We look forward to welcoming you back in the near future. Wishing you a very Happy New Year! Kind regards, Siddharth

굉장해! 우리는 당신이 우리와 함께 머물렀다는 소식을 들으니 매우 행복합니다! 팀과 나는 곧 당신을 다시 만날 수 있기를 기대합니다. (장기간 머물길 바랍니다!) 기원합니다. 알라나

Thank you for taking the time to share your comments with us and for choosing our hotel as your accommodation choice during your recent visit to Sydney, We are extremely concerned to learn of your disappointing experience during your recent stay and would like to apologize for the inconveniences that you have experienced. We do take all feedback seriously and we will investigate the departments and areas you have highlighted, to take the opportune measures with the aim of avoiding such inconveniences in the future. We would invite you to reach out to us on your next visit so we can ensure that we find the best room, equipped with your needs as a traveller. We hope you will give us another opportunity to provide you with an enhanced stay and look forward to welcoming you back to 57 Hotel.

Dear Joungmin, Thank you for your 5 star review. We are sorry to hear you experienced issues with the authorisation not being released. Our team will look into this ASAP and email you.

Thank you for taking the time to share your comments with us and for choosing our hotel as your accommodation choice during your recent visit to Sydney, We are extremely concerned to learn of your disappointing experience during your recent stay and would like to apologize for the inconveniences that you have experienced. We do take all feedback seriously and we will investigate the departments and areas you have highlighted, to take the opportune measures with the aim of avoiding such inconveniences in the future. We would invite you to reach out to us on your next visit so we can ensure that we find the best room, equipped with your needs as a traveller. We hope you will give us another opportunity to provide you with an enhanced stay and look forward to welcoming you back to 57 Hotel. Best Wishes, Alana Sorensen

I am sorry that we did not meet your expectations.

Thank you for your review, we are glad to hear you enjoyed your stay! We look forward to welcoming you back at 57 Hotel next time you’re in Sydney, Alana Sorensen Guest Experience Agent

Hi BrettThank you so much for leaving a 5 out 5 rating! Wow we appreciate it very much.We look forward to your next visit.Kind Regards

Hi MarielaThank you so much for taking the time to leave a review!We are pleased to see that you enjoyed your stay with us and the highlights were our morning bites and our espresso machine.We are looking forward to your next visit Kind Regards

Hi BruceWow! Thank you so much for leaving a review and giving us a 5 star rating. We are pleased to see you enjoyed your stay with us.We look forward to your visitKind Regards

Hi DanielWow! Thank you for your rating, we appreciate it greatly.We are glad to see that you enjoyed your time with us while visiting Sydney.We look forward to your next visit in the near future.Kind Regards

Hi RuthThank you so much for taking the time to leave a review and give us a 5 star rating!We are so happy to see that you enjoyed your stay with us.There is hot water that comes from the coffee machine, upon your next visit please don't hesitate to reach out to my friendly 24/7 front desk team and they will be more than happy to show you.We look forward to your return.Kind Regards

Hi Moto,Thank you so much for leaving a review and giving us 5 stars!We are pleased to see that you enjoyed your time with us.We look forward to your return.Kind Regards

Dear Julie,Thank you for taking the time to leave your feedback.We are delighted to hear the location was convenient for you and you enjoyed your complimentary upgrade to The King Plus One room. We love to be able to provide this to our guests when availability allows.We look forward to seeing you again soon!Kind regards,Julie57 Team

Dear Heather, Thanks very much for taking the time to provide us with a review!We are thrilled to hear you had a great experience at 57 Hotel, youur lovely comments regarding our location and facilities are well appreciated. Also, we are glad that the room met your expectations and that you felt comfortable. We can't wait to welcome you back soon. Please do not hesitate to reach us anytime. Best wishes,

Hi Germana, Thank you for taking time to give us review. Warm regards,57 Hotel

Dear Brendan,Thank you for your wonderful remarks. We are ecstatic to hear that you thoroughly enjoyed your time with us and left us a fantastic review!We look forward to welcoming you back to 57 Hotel again in the future.Best regards,PierreDuty Manager

Dear Bin,Thank you for taking the time to leave your 3 out of 5 star review. If there is anything you can suggest to make your stay better next time please let us know.We look forward to seeing you again soon!Kind regards,Julie57 Team

Hi Marion, Thank you for taking time to give us 5 out of 5 review. We are looking forward to welcoming you soon again. Best,

Hi JanieThank you so much for leaving a 5 out 5 rating.We are glad to see you enjoyed your stay with us.We look forward to your next visit.Kind Regards

Hi HannahThank you so much for taking the time to leave a review!I'm glad the highlights were the location, friendly staff and that the room was tidy and clean.We look forward to your next stay with us.Kind Regards

Hi GeorgeThank you so much for giving us a 5 out of 5.We look forward to your next visit.Kind Regards

Hi LaiThank you so much for giving us a 4 out of 5.We hope to welcome you back to turn that 4 into a 5.Kind Regards

Hi TraceyThank you so much for giving us a 5 out of 5!I'm pleased to see that the staff was the highlight of your stay. I will let them know about your kind words.We hope to welcome you back in the near future.Kind Regards

Hi Valentina,Thank you for sharing your comments with us. It's truly disheartening to hear that our usually highly praised accommodation didn't quite meet your expectations. We're a confident four-star property, with a solid reputation backed by thousands of positive reviews across social media and online travel agents. We've taken note of your candid critique regarding our "cheap 1970's decor." We understand that artistic tastes can differ, and our interior design choices may not resonate with everyone.I must admit, I'm a bit puzzled about the service fee you mentioned in your review. The only additional charge you paid was the early check-in fee of 40. Our standard check-in time is 2 PM, just like most hotels around the globe. However, you arrived at the hotel bright and early at 7:37 AM, and luckily, we had a vacant room available at that hour. So, we kindly offered you the opportunity to check in early for an extra fee, which you willingly accepted.On a positive note, I'm thrilled to read that our staff went above and beyond to enhance your stay. We always strive to provide exceptional service, and it's great to know that they made a positive impact during your time with us.Once again, thank you for sharing your comments. We sincerely hope that your other accommodations in Australia exceed your expectations.Warm regards,MaxOperations Manager

Hi BoThank you for taking the time to leave a review!We are sorry you didn't have a good stay with us. Had we known about the smell we would of moved you to a different room or at least try and help with removing the smell. I assure you this is a non smoking hotel.Next time please don't hesitate to reach out to our friendly 24/7 staff.We do hope you will give us another chance.Kind Regards

Dear Pauline,Thank you for taking the time to leave your feedback. We are delighted you enjoyed your stay and look forward to seeing you again soon!Kind regards,Mitabh57 Team

Hi PhillipThank you so much for giving us a 5 out of 5.We look forward to your next visit in the near future.Kind Regards

Hi MorganThank you so much for taking the time to leave a review!Thank you for your review! We're glad you found our location convenient and our staff friendly. We aim to provide a comfortable stay with complimentary amenities like all-day coffee/tea and grab n go bites with extra touches like Easter eggs.We're sorry that the room didn't meet your expectations in terms of windows and decor. Our designers did their best with the space available, we also strive to be different and quirky. I have passed on your comments about the wifi.We do have different rooms and layouts. Next time reach out to us and we can see how we can help with making your stay better.We hope to welcome you back again in the near future.Kind Regards

Dear Jacobi,Thank you for taking the time to share your comments with us.The staff work hard to help wherever possible and we are pleased to hear their friendly nature has not gone unnoticed.We would like to apologize for there being no blinds or curtains for the outside bathroom windows and the inconvenience that you have experienced. Please be advised that our designers have incorporated glass bathroom walls to allow as much light to flow through as possible, coupled with blackout bathroom curtains and frosted tinted glass to ensure privacy. As per Expedia website which you had booked through the photos to the rooms show no curtains on the internal bathroom only on the dividing glass walls between the room and the bathroom. However, I have passed on your comments to our management team.We hope you will give us another opportunity to provide you with an enjoyable stay and look forward to welcoming you back to 57 Hotel.Kind regards,Julie57 Team

Hi KarinaWow, thank you so much for providing us with a 5 out of 5 rating!We are looking forward to your next visit.Kind Regards

Hi Ed, Thank you for taking time to give us wonderful review. We are so glad you enjoy you stay with us and find out our amazing location. We wish to see you soon again. Warm regards,

Dear Charles, Thank you for taking time to give us review. We hope we will welcome you soon again. Warm regards,

Hi DouglasThank you leaving a review!We are sorry you didn't enjoy your time with us. If we had known about any of the problems you faced we would of done our best to help fix them. Please next time don't hesitate to reach out to our 24/7 friendly staff.The designers have done the best they could with what was already here. I can safely say that no one can see into your room.We are sorry that you didn't have a good visit. We hope we can make it up to you next time you visit.Kind regards

Dear Jennifer, Thank you for taking time to give a review and we are so glad you enjoy our wonderful location at Surry Hills area. We hope we will welcome you again in the future. Warm regards,

Dear Michael,Thank you for taking the time to leave your 5 out of 5 review.We are delighted you enjoyed your stay and look forward to seeing you again soon!Kind regards,Julie57 Team

Dear Tracey, Thank you for taking time to give us 5/5 review. We are so glad you enjoy your stay with us and also our lovely Surry Hills area. We are looking forward to welcoming you soon again. Warm regards,

Hi Megan, Thank you for taking time to give us a wonderful review. We are so glad you enjoy our amazing location around by restaurants, bar, and public transport. We are looking forward to welcoming you soon. Warm regards,