수영장

모텔 6 산타 넬라, 캘리포니아 - 로스 바노스 - 인터스테이트 5 여행 후기

2 out of 5

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 704개 이용 후기 중 175개" "
평점 8 - 좋아요. 704개 이용 후기 중 243개" "
평점 6 - 괜찮아요. 704개 이용 후기 중 139개" "
평점 4 - 별로예요. 704개 이용 후기 중 80개" "
평점 2 - 너무 별로예요. 704개 이용 후기 중 67개" "

7.6/10

청결 상태

8.2/10

직원 및 서비스

6.6/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

6/10 - 괜찮아요

Ron

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The mattress was lumpy
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 22일
Hi Ron,Thanks for your review, we really appreciate the support. Maz K.#Team6

8/10 - 좋아요

Stephanie

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Abigail

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

8/10 - 좋아요

Greg

2023년 12월에 1박 숙박함

8/10 - 좋아요

Enrique

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

4/10 - 별로예요

Jeremy

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Too cold. Thermostat did not work.
2023년 11월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 12월 5일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 - 너무 별로예요

midhat

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dirty
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 29일
Hi Midhat,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

8/10 - 좋아요

Masayuki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

8/10 - 좋아요

JACQUES JR

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Price was affordable...
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 29일
Hi Jacques,Thank you for positively rating your stay!!Lilith#Team6

8/10 - 좋아요

Scott

좋아요: 청결 상태
2023년 11월에 1박 숙박함

8/10 - 좋아요

Ana G.

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I needed more towels :(
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 15일
Hi Ana G.,Thank you for positively rating your stay!!Maz K.#Team6

10/10 - 훌륭해요

Kristine

2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Sub-par
This motel is very noisy because it is right off the freeway. The air conditioner absolutely sucked. The room stayed hot all night
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 1일
Hi Sandra,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

8/10 - 좋아요

Ryan

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Robert

단체 여행
좋아요: 직원 및 서비스
The staff was excellent. The alley next to the motel is sketchy at night. Very close restaurants and etc. The room was clean, and the bed was ok. You can hear your neighbors if your in room 101. No extra outlets for charging multiple items.
2023년 10월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 10월 27일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 - 별로예요

Robin 님, Covelo

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
This poor depressing place. I feel guilty writing a terrible review because the whole town is just sad. The good things I can say is the little girl at the desk was nice. I would not want my daughter working there after dark. I would not want my parents staying there over night. The air conditioning was broken and I can’t explain to you how hot it was in the tiny room and how disgusting the air smells in this town. It’s a no for me.
답변 제공: Nancy Y. 님, 2023년 10월 27일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 - 너무 별로예요

Maricela

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Long line for check-in because rooms were not ready. Upon entering room no complimentary toiletries.
2023년 8월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 10월 18일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 - 훌륭해요

Alberto

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Christian

2023년 9월에 1박 숙박함

4/10 - 별로예요

Xander

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The people working here were very friendly and accommodating. My biggest issue was that the non-smoking rooms all smelled heavily of cigarettes. I had to ask to change rooms and even the second room we got smelled like cigarettes. The AC leaked all over the floor. The fire alarm kept beeping the first night, but luckily they fixed the issue the second night. I had to keep remembering it’s a motel 6 and you get what you pay for.
2023년 9월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 3일
Hi Xander,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

6/10 - 괜찮아요

Valerie

2023년 9월에 1박 숙박함

8/10 - 좋아요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Motel 6 too clean
The stay was good except for one thing that made things difficult. I'll mention that at the end. The cleaning staff were great. I had accidentally soiled the bedsheets and the staff cleaned the room very fast. Almost immediately after asking in the morning of our second day. I did not like the shower set up. The water was very hard. My main complaint was the amount of scent spray that was used. The smell was so extreme that it gave me a headache, and I had to risk someone breaking into the room by leaving the window fully open all night. It was the only way to alleviate the smell. Even this took several hours and did not get rid of all of the smell. Over a week later I can still smell that scent on the items I brought with me that weekend. Other than that, for a Motel 6, this place was nice (for a Motel 6).
2023년 9월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 27일
Hi Anthony, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

6/10 - 괜찮아요

Eric

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
It is a Motel 6, it had the absolute essentials, a minifridge and a microwave. The light on the main switch did not work, cobwebs high in the corners, otherwise clean and well kept if older. My room faced a stop sign right before a freeway onramp so truck brake squeal all night long, but by location it is essentially a truck stop. Overall it works as a place to sleep and shower but I would not stay here otherwise. Huge Plus, the Staff was super courteous and efficient, really nice people
2023년 9월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 27일
Hi Eric,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

4/10 - 별로예요

moses

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I rentende 2 rooms, the first room was not cleaned, beds, bathroom, dirty towels, and then no water in the pool??? Thats not what you are advertising. I did not keep the second room, went somewhere else
2023년 9월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 19일
Hi Moses,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 - 훌륭해요

Valarie 님, Apple Valley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice Clean and Convenient place to stay on our way to San Diego from WA. Thank You.
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 19일
Hi Valerie,Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Lilith#Team6

2/10 - 너무 별로예요

Minerva

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Olor a cigarrillo
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 19일
Hola Minerva,Gracias por brindar comentarios. Su experiencia es importante para nosotros y esperamos tener la oportunidad de mejorar su experiencia con nosotros. Por favor visite nuevamente.Lilith#Equipo6

2/10 - 너무 별로예요

Ximing

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Terrible AC. Turned into a total hot mode while freezing.
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 19일
Hi Ximing,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Lilith #Team6

2/10 - 너무 별로예요

cynthia

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
A lot of homeless and there were beetles in the bed and room.
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 14일
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 - 별로예요

David

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

8/10 - 좋아요

Luis

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very close to the freeway. Noisy
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 30일
Hi Luis,Thanks for your review, we really appreciate the support. Lilith#Team6

10/10 - 훌륭해요

Violeta

2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Terrible place to stay
Definitely not a place for a light sleeper. The freeway traffic was extremely loud. The bed was very soft and squishy. The bed needs to be replaced. Was woken up by a barking dog in another room at 3:30 am. Continued to bark off and on for an hour or more. If you wanted to swim, too bad. The pool was drained. Broken ice machine. Definitely the worse Motel 6 we've ever stayed in.
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 23일
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 - 훌륭해요

Philippe

2023년 8월에 1박 숙박함

8/10 - 좋아요

Gabriela

We checked in late and staff was nice and helpful. Room was clean , a bit noisy due to freeway. But otherwise clean and comfortable.
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 9일
Hi Gabriela,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 - 훌륭해요

alan

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
It’s great. Clean and convenient. Pea soup andersons down the street is a must visit!
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 2일
Hi Alan,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 - 훌륭해요

Jingyi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
nice and clean
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 2일
Hi Jingyi, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

6/10 - 괜찮아요

Karen

2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Motel Zero, bad
Got stuck in Room 129….had to call front desk…they could not open the door either. Husband who is solid was able to yank the door open after several attempts. Moved to another room smaller bed meant for one person, very uncomfortable and bed in sad shape. AC is almost nonexistent, (day temp. Was 107 and 83 in am.) pool drained and apparently from what I gathered will not be set back up. Really could have used a decent AC and pool!!!
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 28일
Hi Traveler, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Kaur J.#Team6

4/10 - 별로예요

Maricela

가족 여행
100+ weather no Pool. It’s permanently closed
2023년 7월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 28일
Hi Marciela, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Kaur J. #team6

8/10 - 좋아요

Maria Socorro

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to I5
2023년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 28일
Hi Maria, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Kaur J. #team6

6/10 - 괜찮아요

Tracy

좋아요: 직원 및 서비스
별로예요: 청결 상태
Looks like they half renovated, but what they didn’t you can really tell. Shower floor was patched up and chipping off, bug in the bed(not bed bugs) and took hours for room to cool off. Better to pay a few bucks extra and stay somewhere else.
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 17일
Hi Tracy,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 - 훌륭해요

Pedro

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy bueno
2023년 7월에 1박 숙박함

4/10 - 별로예요

Paul

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
A/c non functional. Smoke detector chirped all night mattresses hard as a rock
2023년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 28일
Hi Paul,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 - 괜찮아요

Minkyu

가족 여행
Stink
2023년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 21일
Hi Minkyu, Thanks for your review, we really appreciate the support.  Maz K. #Team6

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Hmm..
Staff is nice and kind. But, Old bed, old towel.
2023년 5월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 5월 24일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 - 너무 별로예요

Jenica

2022년 8월에 1박 숙박함

6/10 - 괜찮아요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff and clean rooms but very noisy from neighbors and thin walls. Plus traffic noise.
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Bryce

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a perfect place for a quick stop to sleep. Very convenient location by I-5 and clean and inviting.
2022년 7월에 1박 숙박함

4/10 - 별로예요

James

단체 여행
Check in was good. Property is old but clean. Water flow EXTREMELY low and no shampoo provided. No coffee machine. I would not stay there again.
2022년 6월에 2박 숙박함

10/10 - 훌륭해요

Lawrence 님, Des Moines

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I very much enjoyed my stay at the Motel 6 in Santa Nella.
2022년 6월에 1박 숙박함