Where do I start, I made a reservation online and PAID for my room. Upon arrival i was checked in & given a room with one bed. We are a family of 4.. so I went back to get it fixed. Was given another room & when i opened the door, the room was ALREADY occupied! Went back to the office AGAIN was given the key to ANOTHER room and when i walked over there, there was a shirtless man smoking in the open door way,,, clear it was HIS ROOM. Absolutely discussed with this situation. Then they REDUSED to redund me for a room I PAID for that they gave to someone else. Disputing with my bank now. STAY ANYWHERE ELSE!!!