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모텔 6 페이엇빌, 아칸소 여행 후기

2 out of 5
모텔 6 페이엇빌, 아칸소
2980 N College Ave, Fayetteville, AR

이용 후기

5.8
평점 10 - 훌륭해요. 992개 이용 후기 중 179개" "
평점 8 - 좋아요. 992개 이용 후기 중 199개" "
평점 6 - 괜찮아요. 992개 이용 후기 중 189개" "
평점 4 - 별로예요. 992개 이용 후기 중 162개" "
평점 2 - 너무 별로예요. 992개 이용 후기 중 263개" "

5.8/10

청결 상태

6.8/10

직원 및 서비스

5.0/10

편의 시설/서비스

5.4/10

숙박 시설 상태 및 시설

5.8/10

친환경

이용 후기

8/10 - 좋아요

Matthew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Water was hot. Bed was a little worn but served my needs.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Johnnie

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's always quite here
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

brad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was clean and there is good lighting in the parking lot.
2024년 4월에 1박 숙박함

4/10 - 별로예요

Ralph

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The mattresses were like cardboard Very hard and uncomfortable They need to be replaced Bath area had cigarette burns on fixtures in a non smoking room Also two light fixtures would not turn on. overall the condition was bad.
2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 22일
Hi Ralph,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

8/10 - 좋아요

Randy

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bed was comfortable, but rooms had recently been remodeled and they look like they had done it in a hurry. There were loose floor tiles that kept snagging my socks or pinching my feet. There was spots in the bathroom still not painted, you could see area that were painted over were the caulk hadn’t been completed right. Never heard any of my neighbors. Room was very reasonable for just a one nightvstay.
2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 22일
Hi Randy,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

4/10 - 별로예요

April

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The fridge was outside the room broken. And there were roaches
2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 22일
Hi April,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 - 괜찮아요

Kimberly

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 4월에 5박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 25일
Hi Kimberly, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 - 괜찮아요

Charles

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Needs plumbing and electrical updates
2024년 4월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 16일
Hi Charles, We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Natalie #Team6

8/10 - 좋아요

Gene

가족 여행
좋아요: 편의 시설/서비스
Was not happy with reservation . Reserved a non smoking room . Called and confirmed we would have nonsmoking but when we arrived was given smoking and smell was terrible . We had booked 2 nights but checked out after 1 night .. staff was very nice and had no problem with a refund . Followed expedias advice about calling to confirm but did no good .. not at all happy with Expedia for that . No need to book and pick what you need if it doesn’t happen
2024년 4월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 16일
Hi Gene, Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

2/10 - 너무 별로예요

Stephen

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I reserved a room and didn’t get a room
2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 16일
Hi Stephen, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6

4/10 - 별로예요

Lora

연인과의 여행
별로예요: 편의 시설/서비스
Cigarette smoke was coming in the room from the tub drain from the room below us
2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 16일
Hi Lora, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Natalie #Team6

10/10 - 훌륭해요

Bill

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is a Motel 6 so it's not the Taj Mahal, but you know that going in. This is clean and well kept...I'd definitely stay here again.
2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 16일
Hi Bill, Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Natalie #Team6

10/10 - 훌륭해요

Florence

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean and stocked and the staff was awesome. We stayed for five days and not a bug in site...paid a great rate.
2024년 3월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 8일
Hi Florence, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 - 훌륭해요

April

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good improvements since last visit
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 8일
Hi April, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

4/10 - 별로예요

Brandon joseph

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the staff said last time i stayed i left the room filthy. i always leave a hotel with the linens in 1 pile. the trash by the trash and a tip... if people don't want to clean a room after someone stayed they should find a different job... that is why you pay top dollar to stay in a hotel... i was harrassed and reminded daily that i left the room dirty my last stay. they were speaking to me like a child. i reminded them that i am paying and that i was old enough to be most of thier parents. the management has changed. even tho i have stayed at this hotel for 30 years i will not stay there again
2024년 3월에 7박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 8일
Hi Brandon,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

8/10 - 좋아요

Jose A.

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Overall Ok but limited entrance
2024년 3월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 25일
Hi Jose,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

4/10 - 별로예요

Dawn

반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was dirty, i did not step foot into the shower. Walks had blood and more, i was not given a new room after letting desk know. I felt as if they did not care. . Expedia did credit me $50 in one-key which was great. I was able to use this to find a clean room at the Supoer 8 a shoirt distance away for next night. Only bright spot was the clerk at check in nice. room upon letting dedk knowxthexproblems
2024년 3월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 18일
Hi Dawn, We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Natalie #Team6

2/10 - 너무 별로예요

Karl 님, Grove City

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
End room next to a busy highway no sleep even with air plugs not very soundproof
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 18일
Hi Karl, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

8/10 - 좋아요

Jeff

좋아요: 청결 상태, 직원 및 서비스
Good location, but access was difficult at times due to traffic and proximity to a busy intersection. The overall value made the stay enjoyable and I would definitely stay again.
2024년 3월에 4박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 18일
Hi Jeff, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon.Safe TravelsNatalie #Team6

10/10 - 훌륭해요

kelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Y
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 18일
Hi Kelly,Thank you for the 5-star rating!Natalie #Team6

2/10 - 너무 별로예요

Steven

별로예요: 청결 상태, 숙박 시설 상태 및 시설
When I got to my door, there was a mini-frig sitting by the front door. The floor was uneven and soft in some places. There were roaches crawling across the floor. The shower head was about chin height and the water pressure was almost too low to shower well. Also, there was not hot water. I checked out after the first night. I was supposed to stay two nights but after the roaches I wanted to leave.
2024년 3월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 11일
Hi Steven,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 - 훌륭해요

Arlene

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love thhe staff
2024년 2월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 11일
Hi Arlene,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 - 너무 별로예요

Roxana

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Where do i start? Tub fixture was broke, toilot was leveled using cardboard plus it wldnt flush properly, lights didnt work going into the bedroom, someones long hair was all over the side of the shower, beds were yellow stained, roaches were everywhere, bedding did not smell clean, the floor by the tub was sinking in, didnt look like housekeeping had been there, floor was nasty not swept, there was some kind of dirty grease and goo from peoples hands on the light switches, shower obviously wasnt cleaned, there was bugs in the light globes....most disgusting place ive stayed in, then when i tell the people at the front desk about the roach infestation they laugh...until i poured a plastic cup of live roaches out on the counter in front of them and told them some people dont want to take pets home, so they might want to fix their problem. Then the clerk just says....whoops. Definitely not a way to run your business and needs reported to the department of health. I wouldnt even give this place 1 star. If they want 5 stars for health hazards they have it.
2024년 2월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 3월 5일
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 - 훌륭해요

Dusty

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 3월 7일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 - 너무 별로예요

Amanda

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was the nastiest place i have ever stayed when i checked into my rm the floors were dirty bathrub did not drain properly the bed did not fit on the fram correctly
2024년 2월에 4박 숙박함
답변 제공: Nancy Y. 님, 2024년 3월 5일
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

8/10 - 좋아요

Cynde

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 출장 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great property good safe area the police ride through completing a safety awareness check and the service is awesome I love Sabin he is very free spirit with the desire to help and go above his title
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 27일
Hi Cynde, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 - 훌륭해요

Wilson F 님, Fayetteville

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Greatest customer service ever.
2024년 2월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 27일
Hi Wilson F,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 - 훌륭해요

Jesus

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love go back
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 20일
Hi Jesus,Thank you for the excellent rating!! Maz K.#Team6

2/10 - 너무 별로예요

Cary

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I woke up at 5:00 am and the room(135) was infested with cockroaches.i will never stay at this property again
2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 29일
Hi Cary,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

10/10 - 훌륭해요

Tony

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Tony

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

MinaMeltan

좋아요: 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

8/10 - 좋아요

Natalie

2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Natalie

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

8/10 - 좋아요

Roger

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Andrea

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Jennirer

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was so loud the other guest slam doors yelled outside my window sound like they moved furniture above us my dogs barked up till 3 am from all the noise both nights I was booked I will not be back in was terrible.. the room was drafty cold unless I ran the heat all the way then it was too hot the floors were unlevel really bad my family an I do not get too many opportunities to go away an this was i terrible experience
2023년 12월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 26일
Hi Jennirer,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

10/10 - 훌륭해요

Kevin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

8/10 - 좋아요

Shelby

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Tony

단체 여행, 출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love it
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 20일
Hi Tony,Thank you for the perfect rating!! Maz K.#Team6

4/10 - 별로예요

Jessica

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함

4/10 - 별로예요

Charles

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Uneasy, kept looking out window.
2023년 11월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 5일
Hi Charles,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 - 좋아요

Mike

출장 여행
좋아요: 청결 상태, 직원 및 서비스
It was clean,<[but pillows were old.And t better bedspreads and A blanket.he y neede
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 5일
Hi Mike, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

6/10 - 괜찮아요

Luis

2023년 11월에 1박 숙박함

6/10 - 괜찮아요

John 님, Athens

단체 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
No chairs
2023년 11월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 11월 28일
Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

4/10 - 별로예요

Gardner

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No maintenance is done at this property. If it gets broken or dirtied, it stays that way…indefinitely!
2023년 11월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 20일
Hi Gardner, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 - 괜찮아요

Katelynn

별로예요: 직원 및 서비스, 편의 시설/서비스
The room had a smell to it, like stale smoke. The floors were uneven and some were lifted up from the ground
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 20일
Hi Katelynn,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6