프리미엄룸, 더블침대 1개, 장애인 지원, 금연 | 객실 내 편의 시설/서비스

모텔 6 워렌, 미시간 - 디트로이트 이스트 여행 후기

2 out of 5

이용 후기

5.4
평점 10 - 훌륭해요. 593개 이용 후기 중 82개" "
평점 8 - 좋아요. 593개 이용 후기 중 96개" "
평점 6 - 괜찮아요. 593개 이용 후기 중 113개" "
평점 4 - 별로예요. 593개 이용 후기 중 114개" "
평점 2 - 너무 별로예요. 593개 이용 후기 중 188개" "

5.2/10

청결 상태

6.2/10

직원 및 서비스

5.6/10

편의 시설/서비스

5.0/10

숙박 시설 상태 및 시설

5.8/10

친환경

이용 후기

10/10 - 훌륭해요

Haitham

2024년 3월에 1박 숙박함

4/10 - 별로예요

Rani

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The bathroom was not cleaned. The toilet leaked and brought back up part of what was flushed. Back of toilet looks like black mold. Lots of hair in the tub. Rusted shower head. Wooden linoleum floor peeling. Phone keeps ringing. Door did not lock properly. Matresses slides off plywood platform. Bathroom door knob area cracked in pieces and some of the furniture was broken.
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 19일
Hi Rani, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

8/10 - 좋아요

Karan

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Jermanuel

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Needs improvement
2023년 12월에 7박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 6일
Hi Jermanuel,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

2/10 - 너무 별로예요

RAJIB

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Roaches were in the room, bed was not comfortable very hard, and the vending machines kept my money. Would not stay there again.
2023년 11월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 11월 28일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 - 별로예요

Jose

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The AC was broken, could not control the temp and it was way too hot barely got some sleep, the was a small roach but i guess i could let that one pass..... one of the bathroom walls was falling apart at the bottom, we got back from a concert and i nocked on the window of the receptionist and she says "What...." as if i had interrupted her from something very important (she had a "itch attack" on a leg) so i ask her if there was something open nearby to get some dinner (it was about 1am) and she muttered something but honestly i didnt care anymore what she had to say after the way she initially responded and she went back to scratching her leg.... so yeah, i wont be back there and definitely not recommending it but thats what happens when you get budget problems at the last minute and have to adjust
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 20일
Hi Jose,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Lilith #Team6

2/10 - 너무 별로예요

Sabrina

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The cleanliness of the room overall needed special attention. I drove from Ohio to Michigan just to be bit by a bed bug at the Motel 6. The late night hotel staff was very nonchalant when she was informed. No apologies! No nothing! Will not stay there again!!!
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 20일
Hi Sabrina,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 - 별로예요

Jonique

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
When I went to use the bathroom turn on the light there was 2 roaches in the tub & one baby roach in the corner of the tub crawling up the side i was very disgusted
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 13일
Hi Jonique,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. On our behalf, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

10/10 - 훌륭해요

Johnny

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
price
2023년 10월에 3박 숙박함
답변 제공: Nancy Y. 님, 2023년 11월 6일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 - 별로예요

Ron

2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Ladawn

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스
Couldn’t get my room clean when I stayed the whole weekend, the room was nice n clean when i first got there!! But the women at the front desk is rude as hell…
2023년 9월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 25일
Hi Ladawn, Thank you for taking time to share your review with us. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests.Maz K.#Team6

8/10 - 좋아요

Karin

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The stairs and the Outdoor area Needs care and Restauration!
2023년 10월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 25일
Hi Karin,Thank you for positively rating your stay!!Maz K.#Team6

6/10 - 괜찮아요

Trenn

좋아요: 청결 상태
별로예요: 직원 및 서비스
Rude and sketch check in.
Very bare bones stay. We were asked for a $53 cash deposit for the room. I never read any place on the site that there was a cash deposit. We had already paid for the room. We refused to pay the deposit. When we left, they had no idea we hadn’t given the deposit. They didn’t offer to give our deposit back… odd
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 29일
Hi Trenn, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

6/10 - 괜찮아요

James

2023년 9월에 2박 숙박함

4/10 - 별로예요

Denolius

별로예요: 숙박 시설 상태 및 시설
The property is in fair condition but somewhat expected for the rate. Could use new updates. I did not like the requirement of an additional $50 cash deposit to be held til departure, requiring me to travel to the bank for cash. Most hotels/motels hold a deposit on your credit card. If my room had not already been paid for I would have found another hotel.
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 18일
Hi Denolius,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

8/10 - 좋아요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

4/10 - 별로예요

NHUT

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is an old property which is used for many years already. The service is under average. The front desk does not help much when they seem like they dont care about customer especially the lady.
2023년 8월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 9월 5일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 - 좋아요

Anthony

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quick check in! Great trip!
2023년 8월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 9월 5일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 - 별로예요

Ashley

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty sheets. Torn mattress protector. Rude staff. Took videos. Never again.
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 28일
Hi Ashley,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 - 훌륭해요

Edward

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location!
My stay, here was nice and quiet and had a great price.
2023년 8월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 21일
Hi Edward, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 - 너무 별로예요

Angelita

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Roaches
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 21일
Hi Angelita,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

8/10 - 좋아요

Mario

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The place is comfortable, it is very quiet and it have enough parking lots. The room had a leak problem in the floor.
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 21일
Hi Mario, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 - 훌륭해요

Kay

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place, friendly staff
2023년 8월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 8월 16일
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

8/10 - 좋아요

Terrance

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Amanda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very comfortable and quiet
2023년 8월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 8월 16일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 - 괜찮아요

tiffany

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were very friendly but once we got to our room there were boxers in bathroom and pop still in fridge.. so not cleaned.. over to the side of building there is wires hanging from a power line, I’m sure shut off but besides the point.. pep hole was very dirty as well? Which is never someone things to clean.. but we couldn’t see out of it.. so if someone knocked we had no choice but to open the door.. which turned my stomach..
2023년 7월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 8월 16일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 - 너무 별로예요

Taylor

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Kathy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I would stay here again 😊
Although the facility is in the process of remodeling, the staff were amazing. The only issue is at check in, there’s a refundable deposit that is only accepted as cash, which is not stated anywhere. There is an ATM in the lobby. It’s in a great location with restaurants and stores nearby. I have 2 service dogs that accompanied us and everything was great with them. There were no roaches or bedbugs, which is a plus. The WiFi is free, but cuts in and out. I was able to get a 2nd room for some work I had to do, and was provided a discount by the manager. Overall, one of the nicest Motel 6’s that I have stayed at when traveling. The evening and overnight staff were very helpful and accommodating and very knowledgeable about the area. The rooms were secure and rather quiet during the evening and overnight. When I travel to Warren MI again, I’ll definitely book a room here.
My service dogs relaxing
Service dogs off duty
2023년 7월에 4박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 31일
Hi Kathy, Thank you for sharing your review. We are glad you enjoyed your stay! As a pet-friendly brand, our pet policy specifically states service animals, and all well-behaved pets always stay free and are welcomed every visit.We hope to see you soon, Safe Travels! Maz K.#Team6

10/10 - 훌륭해요

Uwe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Saubere Anlage, freundliches, nettes Personal, geht auf die Wünsche der Kundschaft ein. Fenster im Obergeschoss gingen zu öffnen. Leider auch hier laute Autos der Jugendlichen in der Nacht. Trotz der Einflugschneise der Flugzeuge, wem der Lärm der Flugzeuge nicht stört, zu empfehlen.
2023년 7월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 31일
Hallo Uwe,Wir freuen uns wirklich über so positives Feedback! Wir freuen uns, dass Sie eine gute Erfahrung gemacht haben und hoffen, Sie bald wiederzusehen.Maz K. #Team6

10/10 - 훌륭해요

Lanell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very comfortable an clean!!!
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 26일
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

4/10 - 별로예요

Robert

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It was fly and nets coming out the drains and bugs crawling over the night stand and microwaves
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 26일
Hi Robert, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

4/10 - 별로예요

Mohammad

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Unsafe
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 18일
Hi Mohammad,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 - 훌륭해요

Nicole

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our stay was amazing the lady at the front desk who checked me in was amazing.
2023년 7월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 18일
Hi Nicole,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Rude
When we went to check in, they put the wrong name in and then proceeded to argue with me saying I didn’t have a reservation until they realized they put in the wrong name. On top of that they make you pay a 50 cash deposit which was not stated at time of reservation. The room was very nice though except the ac did not work very well.
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 11일
Hi Traveler, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

10/10 - 훌륭해요

Francis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Sherwan

좋아요: 청결 상태, 직원 및 서비스
Good place if you looking for cheap stay, don't care about new and upgraded room and type of people you run into in the parking lot, lol it was clean and cheap
2023년 6월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 7월 5일
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

2/10 - 너무 별로예요

yousef

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Floor of the hotel very sticking almost slippery couldn’t sleep in the morning was Customers fighting Customers was on the phone very load in the morning in the balcony. It’s not a quiet hotel. Overcharge me
2023년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 19일
Hi Traveler, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

10/10 - 훌륭해요

mujeeb

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
2023년 5월에 10박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 5일
Hi Mujeeb,Thank you for the perfect rating!!Lilith#Team6

10/10 - 훌륭해요

Haitham

2023년 5월에 1박 숙박함

4/10 - 별로예요

Gregg

출장 여행
별로예요: 청결 상태, 직원 및 서비스
Very disappointed.
Maria at the front desk seemed stressed and unhappy. There were dirty towels and wash cloths on the railing by my door. Yuck. Room was musty and smelled of smoke. Some genius cranked the a/c down to 61 so the room was frigid. The last time I was here I gave a glowing review. This time was very different. I can't seem to add a picture of the towels...
2023년 5월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 5월 22일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 - 별로예요

Mrs.

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
2023년 5월에 1박 숙박함

6/10 - 괜찮아요

Raghed

2023년 5월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 3박 숙박함

10/10 - 훌륭해요

Carlos E

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Buen detalle en la atencion
Me he hospedado aqui durante varios meses...en general el servicio, para mi experiencia ha sido muy bueno...me siento satisfecho...hoy por ejemplo recibí un buen detalle por parte del gerente...por olvidar renovar mi estancia...Muchas Gracias por su comprensión hacia los huespedes
2023년 4월에 5박 숙박함
답변 제공: Fadi 님, 2023년 4월 29일
Thank you review . enjoy your stay

8/10 - 좋아요

Clayton

가족 여행
좋아요: 청결 상태, 객실의 편안함
My general go to for staying in Macomb County
This was the third time I’ve stayed at this property. I stay due to it proximity to my family and the fact they allow pets. Everything was good except for the check in girl on the Friday night I arrived. She was anxious, impatient, excitable, and appeared to be on drugs of sone sort. She tried to charge me a higher deposit when then posted paperwork outside her window clearly said otherwise. After I made her aware of the lower amount she annoyingly accepted the lower amount. Luckily for me I only had the one interaction with her!
2023년 4월에 4박 숙박함
답변 제공: Brand Experience Team 님, 2023년 4월 24일
Hi Clayton, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

6/10 - 괜찮아요

Darnisha

단체 여행
2023년 4월에 1박 숙박함
답변 제공: Fadi 님, 2023년 4월 29일
Thank you

2/10 - 너무 별로예요

Donissa

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2023년 4월에 1박 숙박함
답변 제공: Fadi 님, 2023년 4월 29일
Hello can i get more details regarding your stay and you review please

6/10 - 괜찮아요

Demetria

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 3월 2일
Hi Demetria,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6