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모텔 6 나파, 캘리포니아 여행 후기

2 out of 5
모텔 6 나파, 캘리포니아
3380 Solano Avenue, Redwood Road and Solano Avenue, Napa, CA

이용 후기

6.8
평점 10 - 훌륭해요. 1000개 이용 후기 중 171개" "
평점 8 - 좋아요. 1000개 이용 후기 중 318개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 265개" "
평점 4 - 별로예요. 1000개 이용 후기 중 136개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 110개" "

7.2/10

청결 상태

7.6/10

직원 및 서비스

5.8/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

2/10 - 너무 별로예요

Aaron

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
No hair dryer or iron
2023년 7월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 7일
Hi Aaron, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 - 훌륭해요

Julee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 8월 2일
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

4/10 - 별로예요

nancy

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 8월 2일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

2/10 - 너무 별로예요

Oscar

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I hope that I will never get a room from this please to noisy and som bug bite me
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Jennifer

단체 여행
It was clean, quiet, and in a good area
2023년 7월에 3박 숙박함

4/10 - 별로예요

Joshua

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Paperthin walls and staff did nothing about noisy guests
2023년 7월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 26일
Hi Joshua, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 - 너무 별로예요

Gayle

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was awful! High priced no tell motel. I can’t believe how they get away with charging enormous prices for absolutely no amenities.
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 26일
Hi Gayle, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

6/10 - 괜찮아요

Deborah

단체 여행
IN DESPERATE NEED OF AN OVER ALL UPDATE!!!
Minimal! Defintely needs an all around update from beds, decor, towels, etc.
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 26일
Hi Deborah, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We appreciate you bringing this to our attention. Kaur J. #team6

8/10 - 좋아요

Camelia

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 7월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 7월 18일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Genki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
快適でした。 宿泊中不便に感じたことは特にありません。
2023년 6월에 4박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 11일
こんにちは旅行者、 私たちはあなたが素晴らしい経験をしてうれしいです、そしてあなたのフィードバックに感謝します! Maz K. #Team6

4/10 - 별로예요

Mark

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
This properly appears to have subsidized rooms for homeless. Noisy and felt unsafe at night. I was expecting something better. Cheap everything in the room but the cost to stay 1 nite. No soaps shampoo and Kleenex box was about empty. I would never stay there again Probably never a motel 6 again.
2023년 7월에 1박 숙박함

8/10 - 좋아요

Michele

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
It was a good location for our needs.
2023년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 11일
Hi Michele, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

2/10 - 너무 별로예요

stephanie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible, theres no air conditioning, the bed sinks in and its loud!!!! I dead ass want a refund. There was literally a confom in the bathroom USED
2023년 6월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 7월 5일
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 - 훌륭해요

ISABEL

2023년 6월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 7월 18일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Brenda 님, colorado springs

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I would happily stay here again. I felt safe and they have friendly staff
2023년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 26일
Hi Brenda,We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on!Lilith#Team6

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 6월 20일
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 - 훌륭해요

Matthew

2023년 6월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 6월 20일
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 - 훌륭해요

Cristian

2023년 6월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 7월 7일
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

8/10 - 좋아요

Juan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Affordable
2023년 6월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 26일
Hi Juan,Thanks for your review, we really appreciate the support. Lilith#Team6

10/10 - 훌륭해요

Antonio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great value for the location
2023년 6월에 1박 숙박함

8/10 - 좋아요

Robin

출장 여행, 가족 여행
좋아요: 직원 및 서비스
Our room was double-booked. The manager had to be called and he was initially unhelpful and bristled at our request. He then changed his attitude and was helpful and got us two rooms to replace our one room with two beds. In the end it worked out even if as a woman complaining about the problem I was made to feel that I should smile and be polite and then maybe he'd be helfpul.
2023년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 19일
Hi Robin, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K. #Team6

4/10 - 별로예요

Sarah

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Horrible dirty . Spent over $ 500. Trash in room and hairs in shower . Emailed manager and no response
2023년 5월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 6월 14일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 - 훌륭해요

marlon

2023년 6월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 6월 27일
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

6/10 - 괜찮아요

MISTY

2023년 5월에 3박 숙박함
답변 제공: Customer Care Team 님, 2023년 6월 6일
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 - 훌륭해요

charlotte

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 5월 30일
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

6/10 - 괜찮아요

Patrick

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Ok place but way too expensive for what it offers
Really noisy and the rooms are much smaller than what appears on picture
2023년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 5월 30일
Hi Patrick, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

4/10 - 별로예요

Angela

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
This motel needs some help. The tile in the bathroom was sticky. The full length mirror in the main room was broken so it was held together by blue painter's tape. Overall, the room was dated and dingy There was a hole in the back of the bathroom door. The bed was decent. The bathroom sink and counters were nice.
2023년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 5월 30일
Hi Angela, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

10/10 - 훌륭해요

Olivia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Solid clean hotel. Not many amenities but definitely a safe stay with great location
2023년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 5월 30일
Hi Olivia, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K. #Team6

4/10 - 별로예요

Svetlana

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 5월 10일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

8/10 - 좋아요

Richard

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
No heat in room
2023년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 5월 15일
Hi Richard,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

10/10 - 훌륭해요

carolyn

2023년 4월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 5월 4일
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

4/10 - 별로예요

Yesenia

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
We had electrical problem with room light
2023년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 5월 8일
Hi Yesenia,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6

8/10 - 좋아요

Juan

출장 여행
좋아요: 청결 상태
Central air entailed smells of others 2nd hand smoke!
2023년 4월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 5월 3일
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

10/10 - 훌륭해요

Eric

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 4월 11일
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 - 훌륭해요

Frederick

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was good for an overnight stay.
2023년 4월에 1박 숙박함

8/10 - 좋아요

Alexandra 님, Kenmore

출장 여행
좋아요: 청결 상태, 직원 및 서비스
A modest hotel with clean and comfortable rooms. No elevator.
2023년 3월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 4월 11일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 - 별로예요

Gabriela

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The door key kept messing up sometimes the keys would not work
2023년 3월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 4월 3일
Hi Gabriela,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 - 괜찮아요

richard

연인과의 여행
좋아요: 청결 상태
I liked the price compared to the other options in the area. I had to interact with the front desk on several occasions and they were friendly and accommodating. My keycard had to be reprogrammed many times throughout my stay. It also took several tries before the door would open. The housekeeping staff opened the door while my partner was sleeping and this was a major issue for her. They need a do-not-disturb option for each room. The vending machine ate my money but it was refunded by the front desk. There were only drapes and no curtains so you cannot get any sunlight without sacrificing privacy. No thermostat but did have heater with a dial. Mini fridge didnt seem to close fully. Can hear the headboard knocking from the next room over. 2.5 stars.
2023년 3월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 3월 27일
Hi Richard,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 - 훌륭해요

Cathy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 3월 7일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2023년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 3월 7일
Dear guest, Thank you for staying with us and sharing your feedback with us. While we are pleased that you enjoyed a reasonable stay with us, we are sorry that you don’t seem to have had the fantastic experience that the vast majority of our guests do. We apologize for this, and hope that you will give us an opportunity to restore your confidence in us on a future visit. Thank you for taking the time to rate your stay.Best Regards,Customer Care Team

6/10 - 괜찮아요

Boris Alonso

좋아요: 객실의 편안함
Es un hotel apenas para pasar la noche barato. Tiene lo básico y listo. Es limpio y seguro eso sí
2023년 3월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 3월 15일
Gracias por proporcionar comentarios. Su experiencia es importante para nosotros y le agradecemos que nos informe sobre sus inquietudes.nancy y.#equipo6

10/10 - 훌륭해요

Glenda

2023년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 3월 7일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Sherrilyn

2023년 2월에 4박 숙박함
답변 제공: Customer Care Team 님, 2023년 3월 2일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

2/10 - 너무 별로예요

Francisco

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty rooms
2023년 2월에 1박 숙박함

8/10 - 좋아요

Julio

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Check in was easy. Room was tidy.
2023년 1월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 2월 1일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 - 훌륭해요

Sherrilyn

2023년 1월에 3박 숙박함
답변 제공: Customer Care Team 님, 2023년 1월 27일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

2/10 - 너무 별로예요

William

좋아요: 직원 및 서비스
별로예요: 청결 상태
2022년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 8일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

6/10 - 괜찮아요

Gail

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
It was clean and quiet but needs upgrading-heater was was antiquated and am amenities were nonexistent.
2022년 11월에 4박 숙박함
답변 제공: Summer 님, 2022년 12월 27일
Hi Traveler,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Summer#Team6

6/10 - 괜찮아요

MARIE 님, Las Vegas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The room had no thermostat and Napa went into the 30's. It was extremely cols in my room.