리셉션

스튜디오 인 익스텐디드 스테이 오클라호마 시티 에어포트 바이 오요 여행 후기

2.5 out of 5

이용 후기

6.4
평점 10 - 훌륭해요. 367개 이용 후기 중 78개" "
평점 8 - 좋아요. 367개 이용 후기 중 100개" "
평점 6 - 괜찮아요. 367개 이용 후기 중 62개" "
평점 4 - 별로예요. 367개 이용 후기 중 41개" "
평점 2 - 너무 별로예요. 367개 이용 후기 중 86개" "

6.4/10

청결 상태

7.0/10

직원 및 서비스

5.4/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

3.4/10

친환경

이용 후기

2/10 - 너무 별로예요

Landry

반려동물 동반 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not a great stay and missing essentials like toilet paper and hand soap.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Jaime

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone staying at that place was a dealing drugs. Unsafe and noisy. Nothing but trashy people.
2024년 3월에 1박 숙박함

4/10 - 별로예요

Brooke

별로예요: 직원 및 서비스, 편의 시설/서비스
Property is basic. No toilet paper in the unit- had to go to the front desk because they won't bring it to you. Staff is not helpful.
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

AmanIda

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible
Absolutely terrible service they sold my reservation out from under me and i had to go to another hotel complete joke of a hotel ran by Absolute clowns
2023년 12월에 1박 숙박함

4/10 - 별로예요

Gregory

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Shannon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to home
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Brian

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing much
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Kent

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함

2/10 - 너무 별로예요

Mariah

2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Jeremiah

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just awful. This place should be shut down. Bed bugs, roaches, mice, no working tv, toilet backed up, no toilet paper, no towels, no shower curtain, dirty sheets, old dry blood on walls, smells awful. When we let the front desk know about problems so we could be moved to a cleaner room they said we had to wait till check out time the next day so we waited and when that time came they told us we had to leave that they rented the room we were in out and that there were no other rooms available even tho i had already booked a new room for that day online, so I had a reservation. When I asked the old lady at the front why they would allow people to book and pay for rooms online if there were no rooms available she blamed it on the "homeless alliance" saying that they came in and booked all of their available rooms and that she was told by the owner that any one who paid daily was to be kicked out so they could use those rooms as well because it was more money for them. We are homeless that's why we stay in a hotel if we can make enough money for one day by day. It's hard enough to make what we needed for this place, it is the cheapest with lowest deposit required.. Then to be told we can't stay in the room we booked and paid for because of an organization that's suppose to help the homeless... We ended up having to sleep in the cold, outside because we didn't have enough money for anywhere else. The irony.
2023년 11월에 2박 숙박함
답변 제공: Joel 님, 2024년 1월 22일
Hi, Jeremiah! We regret the unpleasant experience you had with us. We are continuously working on improving our services and we assure you that your next visit will be awesome. Regards, Joel

2/10 - 너무 별로예요

Jeremiah

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No shower curtain No toilet paper No towels TV broken light fixtures broken!! Bed Bugs!! Roaches. Kicked us out b/c we wanted a cleaner room. We showed them the bed bugs and they offered a can of bug spray
2023년 11월에 2박 숙박함
답변 제공: Barbara 님, 2024년 1월 22일
Hi, Jeremiah! Please accept our sincere apologies for the inconvenience caused. We agree that the lack of cleanliness is unacceptable, we request you to please take this as an off case since we are thoroughly working on cleanliness and it is one of our basic aspects to serve our guests with. Rest be assured, we have updated our team to take the required action immediately to resolve this particular issue. Have a great day ahead! Regards, Barbara

2/10 - 너무 별로예요

Jaliyla

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Joey 님, 2024년 1월 22일
Hi, Jaliyla! We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Joey

2/10 - 너무 별로예요

Julie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I booked my reservation for a week stay and rode the Greyhound bus from Dallas, TX to Oklahoma City, Ok and rode the Embark bus to the hotel. I got to the hotel to check in for my reservation and they told me they could not accommodate my reservation because their computers were down and they did not have my reservation. They continued to say that they had no rooms available either. I was devastated. It was a horrible experience.
2023년 11월에 7박 숙박함
답변 제공: Joey 님, 2024년 1월 22일
We are sorry for the inconvenience, Julie! We can understand that your stay did not meet your expectations. Do not worry we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Joey

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Located in a bad part of town. Did not feel safe due to transients hanging out on property. found hypodermic needles in parking lot. non-smoking room smelled like smoke. roaches. was charged for "stolen TV" after we left. STAY AWAY FROM THIS PLACE
2021년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 3월 3일
Hi Traveler, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Maz K. #Team6

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Nothing. It was good.
2021년 7월에 1박 숙박함
답변 제공: Nancy Y. 님, 2021년 7월 14일
Thank you for the wonderful rating!! Nancy Y. #Team6

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 7월에 3박 숙박함

10/10 - 훌륭해요

Khalil

2021년 6월에 2박 숙박함
답변 제공: Nancy Y. 님, 2021년 7월 14일
Thank you for the perfect rating!! Nancy Y. #Team6

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The room was not clean and one of the beds was not made and it was not refrigerator microwave when I first got in the room and matter of fact before swim bag signed us to was already unlocked so they had to give us another room very very unsatisfied
2021년 5월에 1박 숙박함
답변 제공: Nancy Y. 님, 2021년 7월 14일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Nancy Y. #Team6

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like it i will be back
2021년 5월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Manager awesome
2021년 4월에 1박 숙박함

10/10 - 훌륭해요

Stormy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The experiance was great room service was on point. An everyone was really nice. The room was in wonderful condition.
2021년 3월에 2박 숙박함
답변 제공: Front Desk Manager 님, 2021년 4월 22일
Thank you very much for staying with us. Hope you come again.

10/10 - 훌륭해요

Gary

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
Amazing Stay!!
Customer service was amazing!
2021년 3월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
😑😑😑
I never actually got to stay at the hotel because I did not have the $100 requested of me for these surprise booking fee. Which everyone keeps playing fingers at you so thanks hotels.com I had a great vaycay.
2020년 12월에 1박 숙박함

6/10 - 괜찮아요

Shatara

좋아요: 직원 및 서비스
별로예요: 청결 상태
2021년 1월에 1박 숙박함

8/10 - 좋아요

philip

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 1월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Outside run down. Room was clean and quiet no carpet which I really liked. Front desk man was not friendly or efficient.
2020년 12월에 3박 숙박함

4/10 - 별로예요

Tami

단체 여행
별로예요: 청결 상태
Won't ever stay here and WON'T recommend any one
Worst experience EVER.bwhen it came time to check out I was going to pay with cash instead of checking out and keep the room but I was not even 15 mins late and they called the cops on me for nothing
2020년 12월에 2박 숙박함

2/10 - 너무 별로예요

Walter

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Roach Motel
Upon arrival, the headache began. The Hotels.com site had not paid this property for my booking even though I had the confirmation number. It was impossible to understand the guy at the window. I spent an additional 45 minutes texting with a person at Hotels.com ti finally correct the issues. After I get the key and park close to my room I gather my things and headed to the room. First impression, the room looked clean and in order. Unfortunately as I explored further the floor was uneven and had bulges both on the floor and ceiling. The lighting was very dim and gave me a sad feeling. The shower was full of hair and cigarette ashes. Worst of all little by little roaches started coming out. I was exhausted frustrated and just wanted to sleep, so i quickly showered and went to bed. In the morning there were roaches everywhere. UGH!.... I quickly gathered my things and left. Not a clean and sanitary place.
2020년 12월에 1박 숙박함

2/10 - 너무 별로예요

Albert

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 12월에 1박 숙박함

2/10 - 너무 별로예요

Mersadies

2020년 12월에 1박 숙박함

2/10 - 너무 별로예요

Preston

연인과의 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2020년 12월 9일
Greetings Preston, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Denise L. #Team6

10/10 - 훌륭해요

Billy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2020년 12월 2일
Greetings Billy, Thank you for rating your stay. We appreciate your business and look forward to improving your experience with us. Please visit again. Denise L. #Team6

2/10 - 너무 별로예요

실제 이용하신 고객

2020년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2020년 12월 9일
Greetings Traveler, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Denise L. #Team6

10/10 - 훌륭해요

Stephanie

2020년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2020년 12월 2일
Greetings Stephanie, Thank you for rating your stay. We appreciate your business and look forward to improving your experience with us. Please visit again. Denise L. #Team6

6/10 - 괜찮아요

Jamie

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
Needs cleaning
Check-in was very easy and agreeable, the rooms are nice but not as clean as you would expect with a deadly virus going around.The woman at checkout was very rude and tried to keep my deposit because i offered to stay and help out by cleaning the floors. I found out there are only 2 housekeepers until peak season and there are a lot of units here
2020년 10월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2020년 10월 14일
Greetings Jamie, On behalf of Motel 6/Studio 6, we would like to apologize for the inconvenience you incurred while our guest. This is not our standard, and we take reports of poor cleanliness very seriously. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Denise L. #Team6

2/10 - 너무 별로예요

RebeccaPhillips 님, woodward Oklahoma

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Roaches. And dirty !!!!! Needs cleaned better, had to ask for a remote for the tv. Wow !!! We will not be back to this location ever. It was terrible!!! Need to fire a few housekeepers in my opinion. I want a full refund now !!!
2020년 10월에 1박 숙박함

10/10 - 훌륭해요

nina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 10월에 1박 숙박함

2/10 - 너무 별로예요

Shawn

별로예요: 직원 및 서비스
# never again
Staff very hateful and condescending
2020년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2020년 10월 14일
Greetings Shawn, On behalf of Motel 6/Studio 6, we would like to apologize for the inconvenience you incurred while our guest. This is not our standard, and we take reports of poor cleanliness very seriously. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Denise L. #Team6

2/10 - 너무 별로예요

Dennis

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
More like stuidio 666!!!!!! Don’t stay!!!!
Ok checked in at 1am and was given a room, went to room and was already occupied the couple in there looked terrified as was I. Went back was given second room, both were upstairs and walking to them was harassed by someone outside drinking a 40oz. The second room smelled like pee and the tv would not work. Walked back to front desk asked for a first floor room that didn’t smell and tv worked that wasn’t occupied. And gave me a room literally right next to office. At 430 am the fire alarm went off I grabbed what I could and walked outside to my car and waited. After 20 min no fire truck no manager nothing came. I went back in and went back to sleep as the alarm had stopped. I do not recommend this place not a good hotel.
2020년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2020년 10월 14일
Greetings Dennis, Thank you for taking the time to share your review. We are committed to providing a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience Denise L. #Team6

8/10 - 좋아요

Nadea

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
It was a nice room as far as looks but it was roaches dishes missing no hotel cleaning except 1 time its drug heads everywhere the parking lot is horrible needs to be fixed and housekeeping cant understand you and leaves if you ask them for towels or anything
2020년 8월에 4박 숙박함
답변 제공: Nancy Y. 님, 2020년 9월 10일
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly. Nancy Y. #Team6

6/10 - 괜찮아요

Denise

출장 여행
좋아요: 직원 및 서비스
Great location and room but property was a mess and very run down.
2020년 8월에 1박 숙박함
답변 제공: Nancy Y. 님, 2020년 9월 10일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Nancy Y. #Team6

2/10 - 너무 별로예요

Amber

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 1박 숙박함
답변 제공: Nancy Y. 님, 2020년 9월 10일
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

8/10 - 좋아요

Brittany

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 1박 숙박함
답변 제공: Nancy Y. 님, 2020년 9월 10일
Thank you for positively rating your stay!! Nancy Y. #Team6

6/10 - 괜찮아요

Iva

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
2020년 7월에 1박 숙박함
답변 제공: Nancy Y. 님, 2020년 9월 10일
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

8/10 - 좋아요

Don 님, Oklahoma City

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location is a little bit difficult through but other than that, any complaints I might have had, were promptly resolved by the amazing front desk staff.
2018년 12월에 1박 숙박함
답변 제공: Nancy Y. 님, 2020년 9월 10일
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y. #Team6

4/10 - 별로예요

danielle

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Joe's Apartment
I don't usually leave reviews, but this room was infested with bugs. Not just one or two... I saw about a dozen roaches... it was REALLY gross. :| Also, this is not a nice area. There were people loitering about and sleeping outside the entrance to the hotel across the road, just a few feet from my room. It's a cheap room, so if you don't mind these things then it may be a good option for you. But I didn't feel safe here. Lastly, I couldn't even lock my door properly. The deadbolt had been kicked out of the door frame, and the lock underneath the door handle didn't properly line up with the frame, only adding to my sense of insecurity...
2020년 7월에 1박 숙박함
답변 제공: Nancy Y. 님, 2020년 9월 10일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6

2/10 - 너무 별로예요

Stephany

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Roaches in my bed
Our room was crawling with roaches.. in the bed, on the walls, the floor everywhere! We told the front desk & he offered a refund... that was fine. But 5 minutes later he turned around and he offered us $15. (We paid 58 plus a 25$ deposit! He said that there was no record of a deposit. I gave them a $20 bill and 5 ones.) We had no choice but to go back to the room.
2020년 6월에 2박 숙박함

10/10 - 훌륭해요

Stephany

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Value
The best deal around
2020년 6월에 1박 숙박함

10/10 - 훌륭해요

Brittany

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 6월에 1박 숙박함