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모텔 6 커머스, 조지아 여행 후기

2 out of 5
모텔 6 커머스, 조지아
128 Frontage Rd, Commerce, GA

이용 후기

6.0
평점 10 - 훌륭해요. 137개 이용 후기 중 14개" "
평점 8 - 좋아요. 137개 이용 후기 중 45개" "
평점 6 - 괜찮아요. 137개 이용 후기 중 24개" "
평점 4 - 별로예요. 137개 이용 후기 중 22개" "
평점 2 - 너무 별로예요. 137개 이용 후기 중 32개" "

6.2/10

청결 상태

6.4/10

직원 및 서비스

5.6/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

2/10 - 너무 별로예요

Shelley

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had pre-booked this motel for a stop on a cross country move with 6 dogs& 2 cats. When we arrived, the motel was completely closed due to an upstairs fire. Obviously unavoidable, but they had online reservations through the main reservation line and no email or call was made to let us know. When we called the customer service line they literally said well what did you want us to do about it. Completely unapologetic & didn't offer to help find a different location.
2022년 6월에 1박 숙박함

6/10 - 괜찮아요

Mary

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
The property was close to Athens, but there was no daily maid service, the room was smokey and the bed spread was stained. The floors were nice and shower surround was nice, but everything else needed updating.
2022년 5월에 3박 숙박함

8/10 - 좋아요

Donna

2022년 4월에 1박 숙박함

6/10 - 괜찮아요

Wesley

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Needed a littleTLC
We stayed here on our way to our destination and the room was clean. Our stay on the way back 4/1/22 was not as good. The room was not as clean (dust and hair bunnies on floor) . The room needs to be refurbed. There were stains in the sink and the tub had been scrubbed so many times you could see the cast iron. Husband wasn't able to regulate tub water temp so we skipped a shower. Access panel on wall was not secured making me wonder what might come out. FYI-Nothing did. No pests were seen. Towels and bedding were of good quality.
2022년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 4월 8일
Hi Wesley, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

2/10 - 너무 별로예요

Quincy

2022년 3월에 1박 숙박함

8/10 - 좋아요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Strange electrician setup
Convenient to freeway and restaurants. Room was large but only plugs available were on lights over the bed so we couldn’t recharge overnight. No plug in bathroom to dry hair. Guy outside blowing 6’ trie type horn until about 10. Of course it was a Friday night.
2022년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 4월 8일
Hi Barbara, We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly. Maz K. #Team6

10/10 - 훌륭해요

Jimmy

좋아요: 청결 상태
2022년 2월에 1박 숙박함

10/10 - 훌륭해요

Teresa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Customer service was great!
2022년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 4월 8일
Hi Teresa, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Maz K. #Team6

2/10 - 너무 별로예요

Robert

반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pretty gross. All of the comforters had stains on them. One of them had cigarette ash burns and this was in a non-smoking room. Expectedly, it did smell heavily of cigarette smoke. Trash was left all over the room. There was no shampoo or conditioner on the property. One of their awesome staff brought me shampoo so I'd have something. The light in the bathroom didn't work. There was no service on the tv.
2021년 12월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2022년 1월 18일
Hi Robert, We are disappointed to learn that we fell short of your expectations. We take reports of poor room conditions very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

6/10 - 괜찮아요

Daisy

2021년 12월에 1박 숙박함

8/10 - 좋아요

RICHARD

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함

8/10 - 좋아요

Ronan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasantly surprised
I was expecting much worse so was pleasantly surprised! If possible get a room around back - noise from gas station won't bother you so much.
2021년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2021년 9월 17일
Hi Ronan, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

2/10 - 너무 별로예요

sandra

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I will not book here again. The room was filthy. The receptionist was not friendly. And at first she could not even find my reservation.
2021년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2021년 9월 17일
Hi Sandra, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Lilith #Team6

8/10 - 좋아요

Jazmine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One night only
Clean room and nice front desk attendant, very basic room good enough for a one night stay
2021년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2021년 9월 17일
Hi Jazmine, Thank you for sharing your review. We are glad you enjoyed your stay! Lilith #Team6

2/10 - 너무 별로예요

Jerzy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 1박 숙박함

4/10 - 별로예요

Steven

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
Not good
This Motel 6 looked good from the outside but the rooms were very dirty. Poop on the toilet and pubic hair in bathroom. Room looked like it was mopped with a muddy mop from the parking lot. Sheets not clean.We looked at three rooms and they were all filthy. Management was very nice and polite to refund our money. I think these motels are having a hard time of finding staff. I wish them well in the future.
2021년 7월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2021년 9월 17일
Hi Steven, We are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태
I checked in kinda late... I called after i reserved and paid online. When i got there clerk was nice. She was having issues with her system but sent me to my room instead of making me stand and wait thru all thar. Room was dirty though. It hadnt been swept or mopped and there was a drink ring on the table that hadnt been wiped down since previous guest... Kinda scary. There was stains on the bed dress. There were dingy sheets. Should be replaced instead We used our own private blankets . But all in all it wasnt terrible.
2021년 6월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2021년 9월 17일
We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

4/10 - 별로예요

Audra

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
There was no outlets and the room had peeling paint. They didn’t change the sheets my entire trip.
2021년 6월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2021년 9월 17일
Hi Audra, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked for 2 nights, called ahead to let them know I would arrive very late the first night, probably closer to 5 AM the next morning and asked if someone would be able to check me into my room. They said that was no problem. When I arrived I was turned away
2021년 6월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2021년 9월 17일
Thank you for sharing your review. we would like to apologize for the inconvenience or misunderstanding that may have occurred with regard to your reservations issues. We would like to discuss your experience and ask that you use the Contact Us feature on our website to connect with us. Lilith #Team6

10/10 - 훌륭해요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Flies and gnats were in the room so we were moved to another room upstairs. Was fine after that.
2021년 5월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2021년 6월 14일
Greetings Traveler, Thank you for taking the time to share your review. We are committed to providing a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Denise L. #Team6

8/10 - 좋아요

Melissa

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room wasn't cleaned
It looked like the bed was just made but the sheets and two blankets were not changed. They had stains on them and they smelled terrible. There were fly guts on the bathroom wall. The floor hadn't been swept. After I checked in and came back down I let the front desk lady know who told ME to tell the housekeepers. That isn't my job but my fiance and I did. And they gladly and hurried to change everything. We stayed in Room 137 which is the second time we have stayed in this room. We didn't have a problem the first time.
2021년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2021년 6월 14일
Greetings Melissa, Thank you for taking the time to share your review. We are committed to providing a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Denise L. #Team6

8/10 - 좋아요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No deposit which was fantastic
The bed qas comfortable. I booked a non smoking room but it smelled like smoke. The shower had been upgraded which was nice. It wasnt bad for the price. The staff was very nice
2021년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2021년 6월 14일
Greetings Melissa, Thank you for taking the time to share your review. We are committed to providing a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Denise L. #Team6

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 5월에 1박 숙박함

6/10 - 괜찮아요

Joshua

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 4월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
Good location for my trip. Lack of plug ins. I had to unplug tv and mini fridge for my laptop and to charge my phone They had no batteries for the tv remote
2021년 3월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
Great location, but needs better staff
Great location, not so great service
2021년 2월에 1박 숙박함

8/10 - 좋아요

ALISHA

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a nice stay
2021년 1월에 1박 숙박함

2/10 - 너무 별로예요

Terrence

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
disappointment
Worst room ever. Sink clogged. Shower clogged. NO outlets to plug into. Towels on the floor. Room had no appealing feel. Bed in middle of room, nothing on the walls. Bathroom door - peeling - painted to hold together. LEFT IN THE MIDDLE OF THE NIGHT
2020년 11월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

2020년 9월에 1박 숙박함

4/10 - 별로예요

Timothy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rude service
Service was terrible...maybe the elderly woman could have been one of the rudest people I’ve ever dealt with.
2020년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2020년 10월 12일
Hi Timothy, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while our guest. This is not our standard, and we take reports of poor customer service very seriously. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Lilith #Team6

4/10 - 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don’t do it.
This place is garbage. First the check-in person couldn’t find our reservation and offered no help whatsoever, just a “not my problem attitude.” Then after 20 minutes she refreshed her computer and miraculously the reservation showed up and she accused us of booking it right then (we booked it over a month ago). We had to pay for each room separately. After getting to our rooms we noticed that the comforters were very dirty, there were cigarette burns on the bedding, the floors hadn’t been cleaned and the bathrooms were disgusting. I mean like “rather skip a shower than stand in the tub“ disgusting. We didn’t even want to sleep in the beds it was so nasty, but we stayed because it was very late and hard to find somewhere else that took pets. Never stay here.
2020년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2020년 10월 12일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 1박 숙박함

6/10 - 괜찮아요

Tom

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
My feet were black from walking on the floors!!
2020년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2020년 10월 12일
Hi Tom, We are disappointed to learn that we fell short of your expectations. We take reports of poor housekeeping very seriously. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

8/10 - 좋아요

Jennifer

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2 thumbs up for allowing pets at no charge
It was not the cleanest but clean enough to not be an issue, the tv was staticy and could not be cleared up,.the same thing happened in same motel.differant room, it is a great convenient place to stay especially having to travel to go to the dentist, and I can bring my.dog for no.charge.that rates HIGH in my book
2020년 6월에 2박 숙박함

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
555 tee
It was clean and they allow pets which is a bih bonus and the staff was friendly
2020년 5월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2020년 10월 12일
Hi Jennifer, Thank you for sharing your review. We are glad you enjoyed your stay! As a pet-friendly brand, our pet policy specifically states service animals and all well-behaved pets always stay free and are welcomed every visit. We hope to see you soon, Safe Travels! Lilith #Team6

10/10 - 훌륭해요

Obadiah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 5월에 1박 숙박함

2/10 - 너무 별로예요

Ayana

2020년 4월에 1박 숙박함

8/10 - 좋아요

Joan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just what I was looking for.
I was looking for a quiet, clean, economical room for the night, I found exactly that! It was New Year's Eve and my dog and I are frightened by fireworks and late night parties that surround us in my suburban neighborhood. We both had a relaxing and quiet night, comfortably at the Commerce Motel 6.
2019년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fine experience
2019년 12월에 1박 숙박함

2/10 - 너무 별로예요

Rick

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst experience ever
Worst place I have ever been!!!! The people running the front desk didn’t care at all about our problems in the room!!!! The only person that was even friendly at all was one maid We left two days early and didn’t even get a refund Totally the worst experience I have ever had Bad bad bad !!!!!!
2019년 11월에 14박 숙박함

4/10 - 별로예요

David

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 4박 숙박함

6/10 - 괜찮아요

Terri 님, Tallahassee, FL

연인과의 여행
좋아요: 청결 상태
When my boyfriend and I were driving home we decided the stay was ADEQUATE. It was clean, it looked like it had recently been renovated, (you could tell because the facings where they painted hadn't been covered very well), the insulation must be poor because we could hear walking and the toilet being flushed which I have never heard in most hotels where we've stayed, my bedspread had a few tears in it which could easily have been mended. However the staff that evening was very friendly and welcoming.
2019년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2019년 10월 29일
Hi Terri, We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.

2/10 - 너무 별로예요

CSH 님, Bethesda, MD

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would not stay here again, it's low cost is not worth the lack of cleanliness, poor location and lack of overall safety.
2019년 10월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2019년 10월 29일
Hi CSH, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again.

2/10 - 너무 별로예요

Boyd 님, Holladay, Tennessee

단체 여행, 연인과의 여행, 출장 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Terrible service, roaches everywhere, owners were rude and didn’t even clean the rooms during our stay! Motel 6 should be ashamed to have there name on this dump!
2019년 9월에 5박 숙박함
답변 제공: Brand Experience Team 님, 2019년 10월 29일
Hi Boyd, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Check in was quick and easy. Staff was polite. No frills of any kind, but room was just what I required for my visit to Commerce. Had refrigerator and microwave in room which was a welcome surprise.
2019년 9월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2019년 10월 29일
Hi Traveler, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!

8/10 - 좋아요

MannyP 님, Naples Florida

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent price. Location 17 miles from University of Georgia and easy access (On I-85). Lots of restaurants walking distance.
2019년 9월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2019년 10월 29일
Hi Manny, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
You ck it out. we didn;t stay - we left. We had to sleep in our car.
2019년 8월에 10박 숙박함
답변 제공: Brand Experience Team 님, 2019년 10월 29일
Hi Traveler, Thank you for rating your stay. We noticed that you did not share your specific experience and we would like your insight on how we could provide 5 Star Service. Please share your experience via our Contact Us feature at www.motel6.com We appreciate your business and look forward to providing you with all of your future lodging needs!

10/10 - 훌륭해요

Joseph

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and friendly and I will be there in the morning to see if you have any questions
2019년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2019년 10월 29일
Hi Joseph, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!

10/10 - 훌륭해요

AL 님, Shorterville, AL.

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property appears to have been renovated within the past year or so... It is your basic needs Motel. ( comfortable bed, frig., microwave and cable flat screen TV).. Located in "Great Safe" area with several restaurants near by. Quieter then I expected located within the busy area of Commerce that it is. Only down side is access from the main road when coming in from the interstate... Extremely busy 4 lane road with no traffic light where you have to make a left turn... Will be on my return to list the next time I'm in this area
2019년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2019년 7월 22일
Hi Al, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.