스튜디오 스위트, 킹사이즈침대 1개, 금연 | 필로우탑 침대, 책상, 암막 커튼, 다리미/다리미판

데이즈 인 & 스위트 바이 윈덤 샌안토니오 니어 프로스트 뱅크 센터 여행 후기

2.5 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1151개 이용 후기 중 550개" "
평점 8 - 좋아요. 1151개 이용 후기 중 288개" "
평점 6 - 괜찮아요. 1151개 이용 후기 중 145개" "
평점 4 - 별로예요. 1151개 이용 후기 중 83개" "
평점 2 - 너무 별로예요. 1151개 이용 후기 중 85개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

Jeongwon

2022년 4월에 2박 숙박함
답변 제공: Manager 님, 2022년 7월 17일
Hello Jeongwon, Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

8/10 - 좋아요

Brian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
room was clean and quite.
Room was clean and quite.
2021년 12월에 1박 숙박함
답변 제공: Manager 님, 2021년 12월 3일
We appreciate the comments, especially with regards to your opinion of our room. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

2/10 - 너무 별로예요

Daehoi

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
worst ever! room door locked so we were not able to enter the room at second day. finally we moved another room to stay, and we got our baggage after breaking the door. very uncomfortable and unkind employee.
2021년 11월에 2박 숙박함
답변 제공: Manager 님, 2021년 12월 4일
Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Hotel was not very clean, but it was not that bad. But other than that, everything was great.
2021년 6월에 3박 숙박함
답변 제공: Manager 님, 2021년 6월 16일
We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. We hope to see you again to provide you with an exceptional level of service and hospitality.

8/10 - 좋아요

hyuk jae

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 2박 숙박함
답변 제공: Manager 님, 2021년 5월 25일
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,

10/10 - 훌륭해요

Lou-man

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 23일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 - 좋아요

Noemi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room wasn’t that clean
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello Noemi,We appreciate your feedback regarding the cleanliness of your room. Please know that we take these comments seriously and will address them with our housekeeping team for improvement. Thank you for bringing this to our attention as we strive to provide a comfortable stay for all our guests.

8/10 - 좋아요

Maria

아이를 동반한 가족 여행, 출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Staff was very friendly and helpful, you could hear people on the top floor moving stuff like furniture late at night.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello Maria,We appreciate your kind words about our staff. We apologize for any inconvenience caused by noise disturbances during your stay. Our team always strives to provide a pleasant experience for all guests. Please feel free to contact our management team directly to discuss your concerns further.

8/10 - 좋아요

Stella

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Overall this is a good place to stay. The room was clean but the hallways are a little banged up. The elevator was not very clean. There was a bird living in or near bathroom fan. The USB outlets were not working. The breakfast was fine. The neighborhood not the best. It was an easy drive to river walk. For the price a good deal. Would stay again.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 18일
Hello Stella, Thank you for your feedback. We appreciate your positive comments on the cleanliness of your room and the breakfast. We have noted your observations on the hallways and elevator for further improvements. Our team will investigate the issue with the USB outlets. We are glad you found our location convenient and hope to welcome you back in the future.

10/10 - 훌륭해요

Chris

연인과의 여행
We stayed for one night, but it was a spacious room with refrigerator, microwave, coffee bar, and comfortable room. I would recommend this hotel.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Chris,We are delighted to hear that you enjoyed the spacious room equipped with convenient amenities during your stay. Your recommendation means a lot to us, thank you for sharing your positive experience.

10/10 - 훌륭해요

Henry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Henry,We are delighted to hear that you enjoyed your stay with us. Should you have any further feedback or queries, please do not hesitate to reach out to our management team. Your satisfaction is our top priority.

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스
A good value. Would stay again.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 13일
Hello Richard,We are delighted to hear that you found our hotel to be a good value and that you would consider staying with us again. Your positive feedback is truly appreciated. If you ever have any further comments or suggestions, please don't hesitate to reach out to us.

10/10 - 훌륭해요

Sayra Joanna

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Las habitaciones muy amplias y muy cómodas. El desayuno muy completo. Nos gustó mucho sin duda volveríamos.
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello Sayra Joanna,Nos alegra saber que disfrutó de nuestras amplias y cómodas habitaciones, así como de nuestro completo desayuno. Esperamos poder darle la bienvenida de nuevo en el futuro.

6/10 - 괜찮아요

Mayra

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The place is fine, the staff was friendly but I couldn't sleep all night because there was a lot of noise in the room right out there it's recommended
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello Mayra, We appreciate your kind words about our staff and your overall experience. We regret to hear about the noise issue you encountered as we strive to ensure all guests have a comfortable stay. Your feedback has been noted, and we will address this internally to continue improving our services. Thank you for bringing this to our attention.

8/10 - 좋아요

Stephen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice property for the value but limited options for food in the immediate area and a housing project next door. I didn’t feel safe walking around the neighborhood. Friendly and helpful staff.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 11일
Hello Stephen,Thank you for your feedback. We are glad you appreciated the value of our property and found our staff friendly and helpful. We understand your concern about the surrounding area and will pass on your comments to the appropriate team for review. Your safety and comfort are important to us.

8/10 - 좋아요

CHRIS

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Low income housing right beside but not a problem. Property was clean and had free breakfast. Room was pretty good. Short uber ride to downtown river walk area. Quick to get out of the city. Better than expected.
2024년 4월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello CHRIS, We're pleased to hear you found our property clean and enjoyed our complimentary breakfast. Our convenient location offers easy access to downtown attractions. Your positive feedback is appreciated and we hope to welcome you back in the future.

10/10 - 훌륭해요

CARLOS ALBERTO GARZA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ok
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello CARLOS ALBERTO GARZA,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again.

10/10 - 훌륭해요

omar

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente atención y trato de todo el personal, todos muy amables, pasamos una estancia muy agradable, la habitación muy limpia, camas muy cómodas , no se escucha ruido exterior por lo que duermes muy bien .
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello omar,Thank you for sharing your positive experience with us! We are delighted to hear that you enjoyed the excellent service, cleanliness, and comfort during your stay. Your comfort and satisfaction are our top priorities, and we are glad you had a pleasant experience.

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great value
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Stephen,We're delighted to hear you found our hotel to be a great value. We strive to provide excellent service at competitive rates for our guests' enjoyment and satisfaction. Thank you for choosing to stay with us.

8/10 - 좋아요

IVONNE FERES

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello IVONNE FERES,We are delighted to hear that you had a pleasant stay at our hotel! If you have any additional feedback to share, please feel free to reach out to us directly. We look forward to welcoming you back in the future for another enjoyable experience.

10/10 - 훌륭해요

Briza

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente ubicación, fácil de llegar.
2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Briza,Nos alegra saber que disfrutó de nuestra conveniente ubicación. Esperamos recibirlo nuevamente en el futuro para brindarle otra estancia agradable.

6/10 - 괜찮아요

Melody

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Melody,We are glad you chose to stay with us! Should you have any feedback to share about your experience, please do not hesitate to contact us. We appreciate your stay and hope to welcome you back soon.

6/10 - 괜찮아요

Luis

아이를 동반한 가족 여행, 가족 여행
El agua se estancaba en la bañera y la puerta no tenía pasador de seguridad, él lobby tenía mal olor
2024년 3월에 5박 숙박함
답변 제공: Manager 님, 2024년 4월 4일
Hello Luis, We appreciate your feedback and apologize for any inconvenience caused during your stay. Your comments have been duly noted for further review by our team to enhance our services. Thank you for bringing these matters to our attention.

10/10 - 훌륭해요

Jose 님, Conroe

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was good 👍
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello Jose,We are delighted to hear that you had an overall positive experience during your stay with us. Your satisfaction is our priority, and we hope to welcome you back soon for another enjoyable visit.

10/10 - 훌륭해요

Jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and great staff. Is an old building but well maintained. Good Value
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 4일
Hello Jessica, We appreciate your compliments on our cleanliness and staff. Our team works hard to ensure guests have a comfortable stay. Should you have any further feedback, please feel free to reach out to our management team for assistance.

8/10 - 좋아요

Edgar

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 3일
Hello Edgar, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 - 훌륭해요

Martha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy buena estancia, el desayuno lo normal (menos el huevo, ni le gusto) en general todo bien
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello Martha,Thank you for sharing your feedback with us. We're pleased to hear you enjoyed your overall stay with us. Please feel free to reach out to our management team for any further assistance.

10/10 - 훌륭해요

Jose 님, Conroe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello Jose,We are thrilled to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Jessica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo estuvo bien
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 26일
Dear Jessica,Great to hear that everything was fine during your stay! We're glad you had a pleasant experience, and we look forward to welcoming you back again soon!Best Regards,Guest Experience Team

10/10 - 훌륭해요

Ruby

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Ruby,We're thrilled to hear you had a wonderful stay with us! Please feel free to reach out if you have any further comments or suggestions to share.

8/10 - 좋아요

Yahaira

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Yahaira,We are sorry to hear about the challenges you faced during your stay. We appreciate your feedback and will use it to improve our services for future guests. If you have any more details to share, please feel free to reach out to our management team directly.

2/10 - 너무 별로예요

Daiza

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very dirty, nasty property
2024년 3월에 3박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 26일
Hi Daiza,We're deeply sorry to hear about your disappointing experience during your stay. Maintaining cleanliness and providing exceptional service are fundamental aspects of our commitment to our guests, and we regret that we fell short of your expectations in these areas. Your feedback is invaluable, and we will address these issues with our team to ensure that they are rectified immediately. We strive to provide a comfortable and pleasant environment for all our guests, and we apologize for any inconvenience caused. If there's anything else we can do to address your concerns or if you have any further feedback, please don't hesitate to let us know. We hope to have the opportunity to regain your trust and welcome you back for a more positive experience in the future.Best Regards,Guest Experience Team

8/10 - 좋아요

octaviano

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had trouble with the TV remote
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello octaviano, We apologize for any inconvenience you experienced with the TV remote during your stay. Kindly reach out to our management team for further assistance with this matter. We appreciate your feedback and hope to welcome you back in the future.

8/10 - 좋아요

Frank

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel for the price. Close to the interstate. Coffee machine wasn’t working in the breakfast but there is a Starbucks and a McDonald’s now the street. Also, the hide-a-bed had no bedding on it but the front desk had no problems getting it. Just had to ask.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Frank,We appreciate your positive feedback on our affordable accommodations and convenient location. We apologize for any inconvenience you experienced with the coffee machine during breakfast, but we're glad to hear you found alternatives nearby. Thank you for bringing the bedding issue to our attention, our team is always here to assist with any requests.

6/10 - 괜찮아요

Julissa

연인과의 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스
As soon as we approached the counter, the front desk lady was not very attentive nor respectful. Kept interrupting me & was trying to help 5 other guests at the same time instead of having them wait in line & finish checking me in first. Once we entered the room, the floor was noticeably dirty. Hair, dust & crumbles all over it. The bed had hair from which I assume was from previous guest. Stains on the sheets & pillows. The shower was leaking. & to top it off my bracelet got stolen on the 3rd/4 night we were there. I’m assuming it was the 15 year old they had cleaning rooms.
2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Julissa, I'm sorry to hear about your recent experience at the hotel. We take feedback seriously and will address your concerns with the team. Your comments will help us improve our services for future guests. Our housekeeping standards will be reviewed to ensure the highest level of cleanliness. Please contact management directly to discuss the matter further.

10/10 - 훌륭해요

Linda

가족 여행
Very clean.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 20일
Hello Linda,We are delighted to hear that you found our hotel to be very clean. Your satisfaction is our priority, and we look forward to welcoming you back in the future for another enjoyable stay.

10/10 - 훌륭해요

Guillermo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 19일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Ernesto

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 18일
Hello Ernesto,Thank you for choosing our hotel for your stay! We appreciate your positive rating and are thrilled to hear that you had a great experience with us. We hope to welcome you back soon for another wonderful stay!

10/10 - 훌륭해요

Laura

2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello Laura,We're delighted to hear you had a wonderful stay with us! Please don't hesitate to reach out if there's anything we can do to make your next visit even more exceptional.

10/10 - 훌륭해요

Ouyinh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great and convenient hotel to stay in!
2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 3월 15일
Hello Ouyinh,We are stoked to hear that you found our hotel great and convenient for your stay. Our team strives to provide a comfortable experience for all our guests. Should you have any future feedback or need assistance, please don't hesitate to reach out to our management team. Your satisfaction is our top priority.

8/10 - 좋아요

Deepak

2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 3일
Hello Deepak, We appreciate you choosing our hotel for your stay! If you have any further comments or suggestions, please feel free to reach out to us. We hope to welcome you back soon for another enjoyable visit!

10/10 - 훌륭해요

Bryan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great breakfast options.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 15일
Hello Bryan,We are pleased to hear that you enjoyed our breakfast offerings during your stay. Feedback like yours helps us ensure a satisfying experience for all our guests. If you have any other comments or suggestions, please feel free to reach out to our management team for further assistance.

8/10 - 좋아요

Rudy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Took to long for hot water to heat up
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 13일
Hello Rudy, We apologize for any inconvenience you experienced with the hot water. Guest feedback is valuable for our ongoing improvements. Feel free to reach out to our management for further assistance.

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was an amazing stay, everything was Great!! The room was huge, bed felt like home and the full breakfast was a plus. The entire staff was very friendly and welcoming. I’m definitely coming back to this location in the very near future.
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Hello Mary,We are thrilled to hear that you had an excellent stay with us! It's wonderful to know that you enjoyed the spacious room, comfortable bed, and delicious breakfast. Our team takes pride in providing friendly and welcoming service to all our guests. We look forward to welcoming you back to our hotel soon for another great experience!

10/10 - 훌륭해요

Charles

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast on the 1st day was limited but solid the next day. It’s located in a sketchy neighborhood but very safe at the hotel. Very clean & Yaesh (not sure of spelling) was very Friendly & Helpful. Easy access to downtown too.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Charles,We appreciate your feedback on the varied breakfast experience and our safe location. It's delightful to hear about Yaesh's positive impact on your stay. Your insights on our proximity to downtown are valued.

8/10 - 좋아요

Danitza

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Place is in a good location, very clean in general, room, blankets and restroom
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Danitza,We're pleased to hear you found our location convenient and our rooms clean. Your feedback is valuable to us as we strive for excellence in guest satisfaction. If you have any further comments or suggestions, please feel free to share them with us.

8/10 - 좋아요

Mark

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very nice. Could use a small amount of maintenance. The front desk appeared to have control to override the HVAC thermostat setting. And it was very noisy in the room from people in adjacent rooms in the evening and morning hours.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 3일
Hello Mark,We appreciate your feedback on your recent stay with us. Our team will look into the maintenance concerns you mentioned. Please note that our front desk follows procedures for adjusting HVAC settings. We regret any inconvenience caused by noise from adjacent rooms. Your comments will be shared with the relevant departments for improvement.

10/10 - 훌륭해요

Lisa

2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Lisa,We are delighted to hear that you enjoyed your stay at our hotel! If you have any further comments or if there is anything we can assist you with, please feel free to reach out to us. We look forward to welcoming you back soon!

8/10 - 좋아요

Bentura

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Bentura, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Sherry

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean. The breakfast was great.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 1일
Hello Sherry,We are delighted to hear that you found our hotel clean and enjoyed the breakfast. Your feedback is greatly appreciated. Thank you for choosing our hotel for your stay.