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모텔 6 세귄, 텍사스 여행 후기

2 out of 5
모텔 6 세귄, 텍사스
1826 I 10 W, Seguin, TX

이용 후기

5.4
평점 10 - 훌륭해요. 654개 이용 후기 중 88개" "
평점 8 - 좋아요. 654개 이용 후기 중 115개" "
평점 6 - 괜찮아요. 654개 이용 후기 중 128개" "
평점 4 - 별로예요. 654개 이용 후기 중 114개" "
평점 2 - 너무 별로예요. 654개 이용 후기 중 209개" "

5.4/10

청결 상태

5.8/10

직원 및 서비스

4.6/10

편의 시설/서비스

5.2/10

숙박 시설 상태 및 시설

4.6/10

친환경

이용 후기

2/10 - 너무 별로예요

Christian

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
No fueron a limpiar la habitación
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Elizabeth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The owners were very polite and gave excellent service. Made check in speedy and easy. They made special accommodation that met our needs.
2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 17일
Hi Elizabeth, Thank you for the excellent review! We hope to see you soon.Natalie #Team6

10/10 - 훌륭해요

virginia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything is at a good rating very convenient to i 10
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 8일
Hi Traveler, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

8/10 - 좋아요

Jose

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 2월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 3월 5일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 - 너무 별로예요

Bria

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Left for work for the day only to return to a door that was unlocked. Heavy cigarette smell. Cigarette butts in doorway of room, stairs, and walkway. Will never return
2024년 1월에 2박 숙박함
답변 제공: Nancy Y. 님, 2024년 2월 13일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 - 괜찮아요

Ashley

2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Craig

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
A place to lay your head
Nothing fancy about this place. The best thing about it is the easy access to I-10. Ceiling floors are not sound proof, TV, fridge, and sink is the just of it. Don't expect any shampoo, conditioner, or body wash...there are towels though.
2023년 12월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 1월 16일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 - 너무 별로예요

Leann

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not a good .motel
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Patricia

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Della

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
DO NOT STAY HERE!
Check-in was good, able to put us in a ground floor room as we were traveling with a pet. Room temperature was to our liking. BUT, the room was filthy. The paint was peeling off the bathtub, trim was peeling off tub and walls, stains on walls and door frames were not washed off. Dead bugs/spider webs were under headboard and on floor, live roach in tub, luke warm water in shower. DO NOT STAY HERE!
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 13일
Hi Della,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

4/10 - 별로예요

John

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Thumbs-up
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 30일
Hi Brian,Thank you for the perfect rating!Lilith#Team6

10/10 - 훌륭해요

Brian

좋아요: 편의 시설/서비스
Access to anything you need.
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 30일
Hi BrianThanks for your review, we really appreciate the support. Lilith#Team6

4/10 - 별로예요

dawn

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Spiders!!!! Bathroom door broken
Bathroom door hanging in my one screw literally had to crawl through a weird hole to get to bathroom… and spiders!!!!
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 30일
Hi Dawn,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 - 너무 별로예요

Paul

별로예요: 편의 시설/서비스
I didn’t like a damn thing! The folks were rude as hell to me, and I probably slept with 50,000 roaches or more!!!
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 29일
Hi Paul,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 - 너무 별로예요

Jon

별로예요: 직원 및 서비스
I waited an hour for someone to check me in. Then they claimed I didn’t have a booking without even asking my name. Then the guy got so rude to the hotels.com staff, customer service hung up on him.
2023년 9월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 9월 26일
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

2/10 - 너무 별로예요

Dale

2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Adrianne

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worse stay ever
I checked in and went to the room to turn ac while we went to eat .. came back a little after an hour and the room was still hot so i called front desk and was told ac takes longer to cool ... mind you that was at 10pm .. by 1 it was still hot so they changed us room.. and the room never got cold 😥... my daughter's had a game the next more and were very uncomfortable all nighy
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 11일
Hi Adrianne,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6

2/10 - 너무 별로예요

Gustavo De

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not a very good hotel front desk person is with shorts always asking for deposit room are dirty and not. Working was missing the tv control
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 11일
Hi Gustavo De,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 - 별로예요

ROBERT

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We were very disappointed in the appearance of the property. Appears to have an abandoned van in the truck parking area. Dead shrubs and dirty parking area. The rooms appeared to be clean and attractive. We had to switch to a different room as the 1st room's deadbolt would not close. The new room was hot because the air-conditioner was not turned on. I believe as a money saving tactic. My biggest complaint is that the 2 Staff persons I made contact with appeared to be unfriendly. I smile goes a very long way in pleasing the customers.
2023년 8월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 9월 5일
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 - 훌륭해요

Joyce

The room was clean
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 21일
Hi Joyce,Thank you for the perfect rating!!Maz K.#Team6

4/10 - 별로예요

Michael

별로예요: 숙박 시설 상태 및 시설
No coffee available in lobby or rooms. Basic room at all levels. Lobby always locked.
2023년 7월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 7일
Hi Michael,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

6/10 - 괜찮아요

Linda

Nice room but the tv wasn’t working well at all .
2023년 7월에 7박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 7일
Hi Linda,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

2/10 - 너무 별로예요

edward

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Roaches were crawling everywhere even on the beds. Had to leave and book another room.
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 7일
Hi Edward,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

6/10 - 괜찮아요

Rick

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
negative...One tiny bar of soap in room...No coffee. .good AC...comfortable bed....nice shower.
2023년 7월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 31일
Hi Rick,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 - 좋아요

Lucas

2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Gilbert

2023년 7월에 1박 숙박함

8/10 - 좋아요

Edwardo

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Could be a little bit more tidy
2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 7월 17일
Thank you so much for taking time for a review.

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 7월 10일
Thank you so much taking time for review.

4/10 - 별로예요

Maribel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I've never rate a hotel or motel, but this time I had too because it was terrible. The room that they gave me was not clean and I had to wait for another room. Also, there were roaches all over the room. The lady that works there was rude. I won't stay there again.
2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 7월 9일
Sorry for any inconvenience I will address that.

2/10 - 너무 별로예요

imelda

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pesimo servicio, super sucias las habitaciones
2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 7월 8일
Sorry for any inconvenience we will address.

2/10 - 너무 별로예요

Armando

2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Armando

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Joey

2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Staci

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Seriously DO NOT STAY HERE!
Our AC was out & waiting for parts. If I could have afforded any other place I would have left. When I say bring your own supplies I mean everything! They don’t have tissues but I had to sweep the dead bugs out of the room, kill the flies, mop the floors, clean the toilet, & use my own sheets. The lobby had dead bugs everywhere and I was met with annoyance when I asked for enough pillows & towels. The entire place smelled like piss when you stepped outside. There was trash piled up in front of our door. No drain plug to give the kid a bath. The sheet oh god the sheets. Stained, cigarette burned holes and crusty with I don’t want to know what. The room and lobby smelled bad. There were water stains on the ceiling. More bugs all over the floor every day. Wasp & birds nests outside the door & near ice machine. The flood lamps were so bright in the parking lot that you couldn’t tell day from night even with the curtains closed. Bathroom doorstop was some plastic shoved in a hole and the molding was falling off the walls. The photos were not accurate to what the place looks like. Different beds & furniture. Looks like they used stock photos from another hotel. Worst stay of my life and avg about $100 a night after tax, a complete ripoff.
View from our doorway. 3 days and it just got worse.
Trash right outside our door.
Stains and hold in the sheets.
Crusty disgusting sheets.
2023년 6월에 3박 숙박함
답변 제공: Nancy Y. 님, 2023년 7월 4일
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 - 너무 별로예요

Nancy

좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room smelled really musty and was not very clean. Had dead bugs on the floor, trim board was just laying against the wall.
2023년 6월에 1박 숙박함
답변 제공: GM 님, 2023년 6월 22일
Sorry for any inconvenience we will address your issues.

2/10 - 너무 별로예요

Parker

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
While staying at this motel the first room that I was given was full of flies when I brought this to management they gave me a new room which had unaligned doors that didn't allow me to fully latch the deadbolt or close the bathroom door at all, the smoke detector was missing, while staying in this room I went to plug in my phone charger in the bedside table in between the two beds when I did it fell directly onto my bare toe causing the nail to crack all the way down and bleeding when I called the front desk and had them come to the room they were completely unhelpful only giving me an email address and blaming me for the incident even though the bedside table was installed completely wrong only being propped up on a piece of plywood they drilled in the wall that didn't even span halfway across the thing having the bedside table placed on top of it on the flimsy back part that's only there to cover up any wires. They refused outright to write a incident report and said they couldn't do anything and they had no medical supplies other than Band-Aids and when I asked for the number for the manager they gave me the number to the hotel instead.
2023년 6월에 2박 숙박함
답변 제공: GM 님, 2023년 6월 20일
Thank you sorry for any inconvenience.

10/10 - 훌륭해요

Douglas

2023년 6월에 2박 숙박함
답변 제공: GM 님, 2023년 6월 20일
Thank you so much.

2/10 - 너무 별로예요

Ben

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The place was duty, the shower tub had lots of hair from previous guests, only one towel for 4 people. Had to wait to check in, it looked like the receptionist was sleeping and was ringing the bell and calling the front desk for help.
2023년 6월에 1박 숙박함
답변 제공: GM 님, 2023년 6월 16일
Sorry for any inconvenience Thank you

10/10 - 훌륭해요

Shirley and Don

2023년 6월에 1박 숙박함
답변 제공: GM 님, 2023년 7월 8일
Thank you so much for sharing your experience at the Motel6.

4/10 - 별로예요

Raul

2023년 6월에 1박 숙박함
답변 제공: GM 님, 2023년 7월 8일
Hello, we will address sorry for any inconvenience.

8/10 - 좋아요

Leif

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It's close to a convenient store (next door) and a Jack In The Box for quick grab and go meals. It seemed like a safe place to stay as we briefly walked back and forth to the store several times. The staff was nice and informative. We checked out at around 7 AM, as were the oil field workers that were nearby occupants. The room was clean and the AC worked very well. They did include a $50 deposit in addition to the price. which we will await for return.
2023년 6월에 1박 숙박함
답변 제공: GM 님, 2023년 6월 16일
Thank you.

2/10 - 너무 별로예요

Brittany

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This place is terrible, there were stains all over the walls, in the bathroom it looked like feces was wiped off of the walls, bugs everywhere. Homeless population hanging out in the parking lot. We attempted to check out in the office and no one was there.
2023년 6월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 6월 13일
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

4/10 - 별로예요

Leticia L

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
not so good
first they had me wait, don't know for what. two other customers went before me and they had trouble with there credit card machine. they took me and they had trouble with my card to, until they used the other credit card machine. they were not freindly at all. not impressed with the room either. towels were very thin. they didn't do room service, we stayed there two days. did get to get towels from cleaning lady. tv never worked we had to just see one channel or be clicking on channels to see which one worked. never stay there again.
2023년 5월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 6월 13일
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

6/10 - 괜찮아요

Karen

2023년 5월에 3박 숙박함
답변 제공: GM 님, 2023년 6월 16일
Sorry for any inconvenience.

2/10 - 너무 별로예요

Ronnie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The place was decussating, the front door wouldn’t lock. The bathroom door wasn’t on the hinges it was leaning against the wall. Overall the place was terrible!
2023년 5월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 5일
Hi Ronnie,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 - 괜찮아요

Forrest

별로예요: 직원 및 서비스
Check in was at 3 couldn’t check in til after 6 . This really put us in a bind . Since we needed to be dressed and ready to be somewhere at 7 ..
2023년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 5일
Hi Forrest,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

8/10 - 좋아요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: GM 님, 2023년 5월 8일
Thank you so much taking the time to give me a Feedback.

6/10 - 괜찮아요

Zeir

2023년 5월에 2박 숙박함
답변 제공: GM 님, 2023년 6월 16일
Sorry for any inconvenience. Thank you.