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모텔 6 햄버그, 뉴욕 여행 후기

2 out of 5
모텔 6 햄버그, 뉴욕
5245 Camp Rd, Hamburg, NY

이용 후기

6.2
평점 10 - 훌륭해요. 771개 이용 후기 중 123개" "
평점 8 - 좋아요. 771개 이용 후기 중 205개" "
평점 6 - 괜찮아요. 771개 이용 후기 중 173개" "
평점 4 - 별로예요. 771개 이용 후기 중 116개" "
평점 2 - 너무 별로예요. 771개 이용 후기 중 154개" "

6.0/10

청결 상태

7.2/10

직원 및 서비스

5.4/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

10/10 - 훌륭해요

Sarmila

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good value for money. Excellent for short stay.
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 26일
Hi Sarmila,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

6/10 - 괜찮아요

joe

아이를 동반한 가족 여행, 출장 여행
별로예요: 편의 시설/서비스
our room wasn’t clean at all. bed made that’s it. visibly dirty floors and bathroom, toilet not even flushed. dirty towels
2024년 3월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 19일
Hi Joe, Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Natalie #Team6

8/10 - 좋아요

Kathleen

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
More noose
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 19일
Hi Kathleen, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.Natalie #Team6

10/10 - 훌륭해요

Elias

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s a motel 6 if you’re expecting luxury you’re in the wrong spot. However the room was clean, it’s in a convenient spot, everything worked in the room and that’s all I needed for the night. If I was to be picky… I wish the tv was bigger and that there was a fridge in the room, but if you need a simple place to stay for the night it’s a good spot. There’s food close by, there’s a Walmart near by and it’s quiet.
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 12일
Hi Elias,Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Lilith#Team6

2/10 - 너무 별로예요

Sarah

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was extremely dirty, hair in the showers and a used bar of soap. The bed was clearly sat on and had with stained sheets, we slept on our jackets after arriving at night from out of town. The staff were extremely kind and helpful, and refunded us as we checked out bright and early the first night instead of continuing our stay for a total of three nights. Don’t cheap out if you are visiting to see a bills game, spend the extra bit of money and stay at the holiday express or elsewhere.
2023년 12월에 2박 숙박함
답변 제공: Nancy Y. 님, 2024년 2월 13일
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

6/10 - 괜찮아요

Janna

좋아요: 직원 및 서비스
Room was very cold when we arrived, took a while to warm up. Also the floor looked clean, but turned our feet black when walking barefoot. Overall we would stay there again, but the two issues above should be addressed going forward.
2023년 12월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 29일
Hi Janna, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

8/10 - 좋아요

Gerald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

8/10 - 좋아요

Raechelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Short distance by car from the stadium. The staff was extremely friendly.
2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 29일
Hi Raechelle, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

6/10 - 괜찮아요

Sean

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Room was very clean, beds were comfortable, plenty of towels, water pressure was good for shower, fridge was cold, small unit but did the job. Little drafty around the windows and door. Didnt help with blizzard conditions during Steeler/Buffalo weekend. Staff very attentive and pleasant. Overall a pleasant stay.
2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 29일
Hi Sean, Thank you for taking time to share your review with us. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests.Maz K.#Team6

2/10 - 너무 별로예요

Janet 님, Arlington Heights

연인과의 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 1월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 1월 23일
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

4/10 - 별로예요

Ann 님, Swanton

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tammy the front desk clerk was wonderful! The room was dirty. The towels were stained and smelled. Had a lot of “covered up” damage.
2024년 1월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 1월 23일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 - 좋아요

Barbara

좋아요: 직원 및 서비스
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Jane

좋아요: 청결 상태
2023년 12월에 1박 숙박함

8/10 - 좋아요

Robin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Victoria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 8일
Hi Victoria,Thank you for the 5-star rating!Lilith#Team6

2/10 - 너무 별로예요

Jillian

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This Was A VERY BAD experience......
Room 336 was old and unclean. ALL of the bedding had cigarette burns in them. The towels were dingy and the shower was scary. There was some scary trap door in the ceiling. I thought that since the motel was in Hamburg that it would be nice. It gave crack den vibes. Do Not Stay Here!
2023년 12월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 1월 2일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 - 훌륭해요

Brian

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Patrick

2023년 12월에 2박 숙박함

4/10 - 별로예요

Adrienne l

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty and smelled like smoke
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Todd

2023년 12월에 2박 숙박함

4/10 - 별로예요

Heather

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We arrived around midnight and I was checked in by a very jumpy, jittery attendant. She couldn't get the system to type in for my room card. It took her several times. She was swaying back and forth. Unfortunately, one could assume she needed a fix. We eventually were able to get to our room. It smelled like kitty litter and was freezing. I turned the heat on and the kitty litter smell became more apparent. I took the filters out and they were caked with dirt and hair. I cleaned them and dusted them off. There was a cigarette burn next to one of the beds in a supposedly non-smoking room. The bathroom looked like the shower had soap scum stains and dirt on the floor from not being swept. There was a dead bug on the floor from not being swept up. I took wipes we had with us and cleaned the shower/tub. Wiped down the walls and used a towel to "sweep," up the floor. I dusted the sink and edges of the counter. I didnt sleep under the covers. I kept the temperature warm so I didnt have to. We were in town for the football game and just needed to be there at night, so just needed to get through it. I wqs disappointed in dropping almost 325 bucks on it.
2023년 12월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 26일
Hi Heather,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 - 훌륭해요

Faysal

2023년 12월에 1박 숙박함

8/10 - 좋아요

Daniel A

좋아요: 직원 및 서비스, 객실의 편안함
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Joseph

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Lyubomyr

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ok
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 7일
Hi Lyubomyr,Thank you for the perfect rating!Lilith#Team6

10/10 - 훌륭해요

Jose O

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 8박 숙박함

10/10 - 훌륭해요

Joseph

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only thing I didn't like was there was hair on the towel and a white dried stained on the sheet. The shower head looked like it would come off!
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 5일
Hi Joseph,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

4/10 - 별로예요

Kevin

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Robert 님, Grand Cayman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good for the price.
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 5일
Hi Robert,Thank you for the amazing rating!! Maz K.#Team6

10/10 - 훌륭해요

Cooper

2023년 11월에 2박 숙박함

4/10 - 별로예요

Mark

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Hailey

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room had a pungent odour, the door frame had been patched to cover someone previously kicking open the door. The sheet has a big black stain on it. We got the room cheap and last minute for the game. We thought we wouldn’t care but both of us stayed up all night worrying about bed bugs and if the blankets were washed. We drove home very early to get out. You get what you pay for I guess though.
2023년 11월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 11월 28일
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

2/10 - 너무 별로예요

Donald

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Poop splatter, REALLY?
The worst place I have ever stayed. I have stayed at Motel 6 before in a different area, and they were not like this place. Totally disgusting, poop left on the toilet seat, dried soap all over the tub, sink would not drain, microwave and fridge were nasty, and that was the second room they put us in. The first room the bedding was rolled up on the counter and a wrapped burger was next to it. This place needs to be visited by the health department, and I almost forgot, the smoke alarm was ripped off the wall.
2023년 11월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 11월 28일
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 - 너무 별로예요

Anthony

연인과의 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was not clean, pubic hair on the bed sheets, hairs around toilet and in the shower, got a refund and found another hotel for our stay would not recommend.
2023년 11월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 20일
Hi Anthony,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 - 너무 별로예요

Kristina

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
The tub was stained and dirty. I didn’t even 2ant to shower in it. I’m 63 yo and this is the 2nd time I’ve written a bad review on a place I’ve stayed.
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 20일
Hi KristinaAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

2/10 - 너무 별로예요

Robert

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Do not stay here
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 20일
Hi Robert,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

8/10 - 좋아요

Jeffrey D

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay For Bills Game
A great economical and convenient hotel to stay at for the Broncos vs Bills game and Broncos win!
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 20일
Hi Jeffrey,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

4/10 - 별로예요

matthew

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Hotel upgrade
Stay was overpriced for the location. Rooms are in need of an upgrade! Beds are like sleeping on an ironing board. Always never enough pillows, OMG the bathroom, don't even think about how desperately it could need to be bigger. Im 6' 4" nd i felt claustrophobic. NO ROOM. Had a T.V. of which remote didn't work, it was big as a ipad for midgets. Ghetto fabulous!!!!
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 20일
Hi Matthew,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 - 훌륭해요

Sharmane

2023년 11월에 1박 숙박함

4/10 - 별로예요

Mirko

2023년 11월에 1박 숙박함

8/10 - 좋아요

Thomas

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Motel 6 - a good place to stay.
We were satisfied with our stay at the Motel 6 in Hamburg. We were there for business and spent very little time in the room. It was an ideal location and served our purpose.
2023년 11월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 14일
Hi Thomas, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 - 훌륭해요

Andrew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함

8/10 - 좋아요

CLARK

2023년 10월에 1박 숙박함

8/10 - 좋아요

Caroline

좋아요: 직원 및 서비스, 객실의 편안함
Decent
The rooms are inexpensive, so it served its purpose. The hotel is older & not fancy- but there were no issues with our stay.
2023년 10월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 11월 6일
Thank you for positively rating your stay!!Nancy Y.#Team6

10/10 - 훌륭해요

Alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The man at the desk was great, we got there a little early, for the Bills Game!! He let us in our room!! It’s convenient to the game and to the eatery’s..
2023년 10월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 11월 6일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 - 훌륭해요

Richard

2023년 10월에 1박 숙박함

6/10 - 괜찮아요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was a "fair" price for an overnight stay after a night Bills game. Simple and did the job. Don't want to get back home at 0330hrs!
2023년 10월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 11월 6일
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Mathieu

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2023년 10월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 11월 6일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 - 좋아요

janet

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함