로비

모텔 6 샌안토니오, 텍사스 - 다운타운 - 마켓 스퀘어 여행 후기

2 out of 5

이용 후기

6.6
평점 10 - 훌륭해요. 1000개 이용 후기 중 274개" "
평점 8 - 좋아요. 1000개 이용 후기 중 245개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 161개" "
평점 4 - 별로예요. 1000개 이용 후기 중 113개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 207개" "

6.8/10

청결 상태

7.2/10

직원 및 서비스

5.8/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
청결과 메인거리와의 거리는 괜찮음 주변에 빈민들이 많아 위험함
2019년 10월에 1박 숙박함

10/10 - 훌륭해요

Laura

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
very clean, staff was really nice was very quiet
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

William

연인과의 여행
별로예요: 편의 시설/서비스
The safety bar on the door was missing, there was only one bar of soap for two people. No shampoo or conditioner.
2024년 4월에 2박 숙박함
답변 제공: Nancy Y. 님, 2024년 4월 17일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 - 너무 별로예요

VANESSA

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스
It isn’t i a very good spot i was scared for my car. Also upon checking in the people were rude and un accommodating i feel like i helped out an elder more then i should’ve and that’s because im a guest. Do better we already feel uneasy about the location.
2024년 4월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 4월 17일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 - 너무 별로예요

raul

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was clean on the inside and outside my problem was no A/C and shower drainage did not work. Reported manager was supposed to call me back and never did. I have called several times and they just tell meanager is not available. Poor customer service gets poor ratings.
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 11일
Hi Raul,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 - 훌륭해요

Chad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 12일
Hi Chad,Thank you for the perfect rating!Lilith#Team6

6/10 - 괜찮아요

Bradley

좋아요: 청결 상태, 직원 및 서비스
McDonald’s is right next door! The heater is not working properly.
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 11일
Hi Bradley,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

8/10 - 좋아요

Monika

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The room was clean and spacious. The area around seemed unsafe with people loitering at all times.
2024년 3월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 11일
Hi Monika, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

10/10 - 훌륭해요

Liza

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best hotel in the area. Affordable, walking distance from River Walk
2024년 2월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 3일
Hi Liza, Thank you for the excellent review! We hope to see you soon.Natalie #Team6

10/10 - 훌륭해요

JESUS ESTEBAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 4일
Hi Jesus Esteban,Thank you for the perfect rating!Natalie #Team6

10/10 - 훌륭해요

??

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was friendly and the room was clean. Towels were provided one per person for each size, and I didn't see any bugs. There was a McDonald's right next door, so there was a lot of homelessness in the early morning and late at night, but it wasn't loud. Considering the price, it was a good accommodation.
2024년 3월에 2박 숙박함
답변 제공: mike 님, 2024년 3월 18일
I appreciate lot for your feedback and give us opportunity to serve you for lodging. Have a nice day.

2/10 - 너무 별로예요

Sandra

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 29일
Hi Sandra,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

6/10 - 괜찮아요

Nikki 님, Manchester

연인과의 여행
좋아요: 직원 및 서비스
The staff seemed pleasant however the rooms were basic and what you expect for the rate, it was one night only however make sure to bring your own shampoo and soap as only a bar of soap is provided, the tv was damaged (a visible line on the screen) the shower head kept falling down on me while I tried showering and the floor felt dirty. I had wished there were more than two pillows for two people as well, what concerned me the most was the amount of dodgy people hanging around outside the area by McDonald’s. However it got the job done so can’t complain!
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 29일
Hi Nikki,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

8/10 - 좋아요

Nicholas

좋아요: 청결 상태, 직원 및 서비스
The staff and the room were wonderful. The outside of the property left something to be desired. It was run down and looked kinda scary, but inside was well taken care of. However more pillows would be nice. Only one per side of the bed and they were very flat.
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 22일
Hi Nicholas, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

4/10 - 별로예요

Kelly

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Nancy Y. 님, 2024년 2월 7일
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 - 훌륭해요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Mike 님, 2024년 2월 25일
Appreciate lot for your time and feedback!Appreciate lot for your choosing our Hotel and giving us opportunity to serve you.

10/10 - 훌륭해요

Mariah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Mike 님, 2024년 2월 25일
Appreciate lot for taking your time and feedback. Appreciate for choosing our Hotel and giving us opportunity to serve you.

2/10 - 너무 별로예요

Mario Alberto

좋아요: 직원 및 서비스
Buen hotel mala aplicacion
No apareció mi reservación en el hotel por culpa de la aplicación, y el gerente del hotel amable en ayudarme a comunicarme con la aplicación, porque es imposible que alguien te atienda, no puedo opinar nada malo del hotel porque no me quede ahí ya que no me resolvió nada la aplicación
2023년 12월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 1월 17일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 - 괜찮아요

Blanca

2023년 12월에 1박 숙박함

8/10 - 좋아요

Valgarie

가족 여행
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Gloria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean would stay there again.
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 9일
Hi Gloria,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith#Team6

4/10 - 별로예요

Salvador

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

8/10 - 좋아요

Francisco

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Rosaura 님, washington

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
The room was overall clean. Good water pressure. Hot water. I just could not get over how badly the room smelled like smoke. I reported that to the front desk to ensure that I was not blamed for that. Also, no water in the vending machine so bring your own. The staff was nice though. For the price and location I would stay there again but not alone.
2023년 12월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 3일
Hi Rosaura, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 - 훌륭해요

Sharon

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Edgar

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No hot water, toilet leaking water, tub was crack
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 26일
Hi Edgar, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 - 훌륭해요

Marivel

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Atenas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함

8/10 - 좋아요

Abel

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Lucas

2023년 11월에 4박 숙박함

10/10 - 훌륭해요

Fernando

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Buena experiencia
Excelente ubicacion, muy cerca del downtown.
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 29일
Hola Fernando¡Gracias, realmente nos encanta recibir comentarios tan positivos! Nos alegra que su experiencia haya sido buena y esperamos volver a verlo pronto.Lilith#Equipo6

6/10 - 괜찮아요

Kenneth

좋아요: 청결 상태, 객실의 편안함
2023년 11월에 4박 숙박함

10/10 - 훌륭해요

Ron

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Friendly convenient
2023년 11월에 1박 숙박함
답변 제공: Motel 6 San Antonio Market Place Team 님, 2023년 11월 7일
Hi Ron, we are extremely happy to hear you enjoyed your stay with us. The entire team looks forward to hosting you again in the future and wish you safe travels.

10/10 - 훌륭해요

Angela

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Alessandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
it was a good location close to mainly everything. Mcdonald’s was right next to the place quick for a night craving. Overall very good place, organized and spacious. Will book here again
2023년 10월에 1박 숙박함
답변 제공: Motel 6 San Antonio Market Place Team 님, 2023년 10월 31일
Hi Alessandra, we are extremely happy to hear you enjoyed your stay with us. The entire team looks forward to hosting you again in the future and wish you safe travels.

10/10 - 훌륭해요

Delica

아이를 동반한 가족 여행
좋아요: 청결 상태
Likes it wasn’t to far from river walk
2023년 10월에 2박 숙박함
답변 제공: Motel 6 San Antonio Market Place Team 님, 2023년 10월 23일
Hi Delica,Thank you for taking the time to leave a positive review. We are happy to see you enjoyed your stay with us and hope we can host you again in the future. Safe travels.

2/10 - 너무 별로예요

Rosa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room smelled horrible and was filled with cockroaches and crickets.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 20일
Thank you for the feedback. We apologize for any inconveniences this may have caused you. We take all your feedback very seriously to improve.

4/10 - 별로예요

John

별로예요: 청결 상태
The hotel was walking distance from all the tourist places. The water in the shower drained very very slow, it was clogged. Even thought it was closed to all the tourist places the enivorment around the hotel did not looked very safe.
2023년 10월에 1박 숙박함
답변 제공: Motel 6 San Antonio Market Place Team 님, 2023년 10월 23일
Hi John,Sorry to hear about your problem with the shower drain. We can remedy most issues by contacting the front desk 24/7 during your stay. We wish you safe travels.

10/10 - 훌륭해요

Moises

2023년 10월에 1박 숙박함
답변 제공: Motel 6 San Antonio Market Place Team 님, 2023년 10월 17일
Hi Moises,Thank you so much for taking the time to leave a positive review. The entire staff is delighted to hear you enjoyed your stay with us. Safe travels!

4/10 - 별로예요

Sarah

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Great for staying downtown had a few problems with the rooms given, but they fixed the problem quickly.
2023년 10월에 2박 숙박함
답변 제공: Motel 6 San Antonio Market Place Team 님, 2023년 10월 16일
Hi Sarah,We are sorry to hear that we missed the mark on your initial rooms but thank you for bringing it to our attention so that we could remedy the situation immediately. Safe travels.

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was able to get me checked in 20 minutes before the check-in time, made my day easier by giving me a little extra time to get ready for a night out. Would come again any time I’m in San Antonio.
2023년 10월에 1박 숙박함
답변 제공: Motel 6 San Antonio Market Place Team 님, 2023년 10월 14일
Hi Anthony,We are delighted to hear that you enjoyed your stay with us and the staff was able to help you out. We look forward to seeing you next time! Safe travels.

8/10 - 좋아요

wanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lots of money on frills; no fridge, no coffee
I never thought An American motel wouldn't have as a given, a little refrigerator or apartment size cooler and a coffee Maker. But this doesn't! No shampoo either. I thought every one did after a price of even 40$
Children's hospital Five minute walk
Market square seven minutes walk
Market square
Mi Tierra restaurant
2023년 10월에 1박 숙박함
답변 제공: Motel 6 San Antonio Market Place Team 님, 2023년 10월 10일
Hi Wanda,Thank you for taking time to leave a review. Safe travels.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Jimmy Crickets
The crickets are back additional room charge applied lol jk.... Great place to stay with family and meet the Fishing Charter tour guide Eli
2023년 10월에 1박 숙박함
답변 제공: Motel 6 San Antonio Market Place Team 님, 2023년 10월 10일
Hi Anonymous,Agreed the crickets are bad this year and a nuisance. We have given trespass warnings to all of them and should see marked improvement soon.

10/10 - 훌륭해요

Fabian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 9일
Thank you!! Please come back soon.

4/10 - 별로예요

Melva

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room needed to be swept. The tub was dirty and needed to be cleaned.
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 9일
Thank you for your feedback.

2/10 - 너무 별로예요

Angel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible
Crickets all over the room when I first entered. Throughout the night there would be 10 crickets in the room that would get in because the door m does not close all the way
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 9일
Thank you for your feedback. Sorry you had a issue with the door sweep.

10/10 - 훌륭해요

Blanche

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: The Motel 6 San Antonio - Market Square Team 님, 2023년 10월 2일
Hi Blanche,Thank you so much for choosing to stay with us and be our guest. We thank you for taking the time to leave a positive review. The entire team is happy you enjoyed your stay. Safe travels!

10/10 - 훌륭해요

Gloria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Team Motel 6 님, 2023년 9월 25일
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again.

10/10 - 훌륭해요

Gloria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Sharon 님, 2023년 9월 25일
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again.

10/10 - 훌륭해요

James

2023년 8월에 1박 숙박함
답변 제공: Sharon 님, 2023년 9월 25일
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again.