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모텔 6 글렌뷰, 일리노이 - 시카고 노스 여행 후기

2 out of 5

이용 후기

6.6
평점 10 - 훌륭해요. 998개 이용 후기 중 222개" "
평점 8 - 좋아요. 998개 이용 후기 중 282개" "
평점 6 - 괜찮아요. 998개 이용 후기 중 210개" "
평점 4 - 별로예요. 998개 이용 후기 중 139개" "
평점 2 - 너무 별로예요. 998개 이용 후기 중 145개" "

7.2/10

청결 상태

7.4/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 10월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스
It was not bad. however, they looked like they don't want to clean the room. even not ask me.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Great Location and Great Price
The room was a little humid. We tried to dry the room by turning on the A/C, but it did not dry fast and the room turned too cold. I wish the room had had shampoo and body wash at least. It only had a bar of soap. The location was great and the price was very cheap.

8/10 - 좋아요

Fayez

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was good
2024년 4월에 7박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello Fayez,We are delighted to hear you enjoyed your stay with us. Our team strives to provide a positive experience for all our guests. If you have any further feedback or suggestions, please do not hesitate to reach out to us. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 - 훌륭해요

Josh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The bed was WAY better than the shelf at County!!!
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Josh,We are delighted to hear that you had a comfortable stay with us. Our team strives to provide top-notch amenities for our guests' satisfaction. We appreciate your positive feedback and would love to welcome you back for another restful experience.

10/10 - 훌륭해요

emmanuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello emmanuel,Thank you for taking the time to share your feedback with us. We value all guest input as it helps us to enhance our services for future guests. Should you have any further comments or concerns, please feel free to reach out to our management team directly for further assistance.

10/10 - 훌륭해요

I Am

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 19일
Hello I Am,Thank you for sharing your feedback with us. We appreciate you taking the time to review your recent stay. Should you have any further concerns, we recommend reaching out to our management directly for assistance. We hope to welcome you back in the future to provide you with an improved experience.

6/10 - 괜찮아요

Anne 님, Laurel

좋아요: 청결 상태, 직원 및 서비스
This is an inexpensive motel, and pretty much what one would expect. It was clean and staff were friendly and helpful. Paint looked relatively fresh, could not hide all the signs of wear and tear. The laundry room was well equipped with good washers and dryers. No elevator, so if you have trouble with a short flight of stairs, get a first floor room. The wifi was not usable for my purposes, I used the hotspot of my phone.
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 3일
Hello Anne, We appreciate your detailed feedback on your recent stay. It's great to hear that you found our staff to be friendly and helpful and that you enjoyed the cleanliness of our motel. Your observations regarding our laundry room and fresh paint are noted, and we're sorry to hear about the wifi challenges you faced. We recommend guests contact management directly for any connectivity concerns.

10/10 - 훌륭해요

Betnahrine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was excellent
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello Betnahrine,We are thrilled to hear that you had an excellent experience during your stay with us. Your positive feedback is truly appreciated, and we hope to welcome you back in the future for another wonderful stay.

8/10 - 좋아요

Nataliia

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Personnel is good and friendly. Facilities are leaving much to be desired.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Nataliia,We appreciate your kind words about our staff and will take your feedback on facilities into consideration for future improvements. Please don't hesitate to reach out to our management team directly to discuss your concerns further. We value your insight in helping us enhance our guests' experiences.

2/10 - 너무 별로예요

Jean

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No hot water. No shampoo. No elevator. No water to drink. Nice area but terrible motel.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Jean,We're sorry to hear about your experience. Guest satisfaction is our priority, and we value your feedback for future improvements. For any further concerns, please reach out to our management team directly for assistance.

10/10 - 훌륭해요

Felipe

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Felipe,We are thrilled to hear that you had a wonderful stay with us! If you have any further comments or suggestions, please don't hesitate to contact us. We hope to welcome you back soon!

10/10 - 훌륭해요

Roy

연인과의 여행
좋아요: 편의 시설/서비스
Great location
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 23일
Hello Roy,We are pleased to hear that you enjoyed our hotel's convenient location. Your feedback is valuable to us as we strive to provide the best experience for all our guests. Thank you for choosing to stay with us.

10/10 - 훌륭해요

Adriana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 20일
Hello Adriana,We're thrilled to hear that you had a fantastic experience during your stay with us! We hope to welcome you back soon for another memorable stay.

10/10 - 훌륭해요

Eldred

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Eldred,Thank you for your recent stay with us! We are delighted to hear that you had a wonderful experience at our hotel. We strive to provide exceptional service and a memorable stay for all our guests. Should you have any further feedback or if there's anything else we can assist you with, please feel free to reach out to us. We hope to have the opportunity to welcome you back in the future.

6/10 - 괜찮아요

Pierre

출장 여행
좋아요: 직원 및 서비스
Ehh....
Not really sure what's been going on with this location lately. But, my last 3 stays at this location have been on a downward slope. The service as usual, is always great! The local restaurants are nice. The cleanliness and draining system have been the problem for me. Either no one is cleaning the bathtub and sink drains well. Or, the drainage system sucks really bad. You shouldn't have to stand in ankle deep water when showering or wait for the water to drain when washing your face or brushing your teeth. The cleanliness with the beds is really what I had a problem with this stay. In both beds, there was dog hairs left under the covers and on top of the covers. 4 lent roller sheets worth of dog hair was left behind. For whatever the reason, I'm not able to upload the pictures and video. Anyhow, due to the Housekeeping Staff, this overall trip was good.
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 16일
Hello Pierre, Thank you for sharing your feedback with us. We appreciate your kind words about our service and the local restaurants. We apologize for the issues you experienced with cleanliness and the draining system. We will address these concerns with our housekeeping team to ensure that they are more thorough in their cleaning efforts. We understand the frustration caused by these situations and will work to improve them. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future.

8/10 - 좋아요

Curtis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 14일
Hello Curtis,Thank you for choosing our hotel for your stay. We appreciate you taking the time to rate your experience. If there is any specific feedback you would like to share, please reach out to us directly so we can address any concerns. We hope to have the opportunity to welcome you back in the future.

4/10 - 별로예요

Robert

It was okay just saw some bugs an that was nasty
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Robert,Thank you for sharing your feedback. We apologize for any inconvenience caused during your stay. We take hygiene and cleanliness seriously, and we have notified our pest control team to address the issue immediately. We appreciate your valuable input and hope to have the opportunity to welcome you back in the future for a more enjoyable experience.

8/10 - 좋아요

Md Najmus

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Md Najmus,We appreciate you choosing our hotel for your stay. If there is anything specific you would like to share about your experience, please feel free to reach out to us. We value our guests' feedback and would like to address any concerns you may have had. Thank you for choosing our hotel and we look forward to serving you again in the future.

8/10 - 좋아요

Miguel

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 19일
Hello Miguel,We appreciate you choosing our hotel for your stay. If there is anything we can do to make your future experiences even better, please don't hesitate to reach out to us directly. We value your feedback and hope to welcome you back soon.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 4박 숙박함
답변 제공: Manager 님, 2023년 12월 10일
Dear Guest,We're sorry to hear that your experience with us fell short of your expectations. We value your feedback and encourage you to reach out to our hotel directly to share any specific concerns you may have had during your stay. We appreciate the opportunity to address and improve upon the issues you encountered.

10/10 - 훌륭해요

Anna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, quiet, comfortable
Clean, quiet, comfortable. This is a non-smoking hotel, and they actually mean it! Staff is on-site 24/7 and is helpful and responsive. I have stayed here multiple times and continue to be impressed by the cleanliness. There are also multiple restaurants within walking distance.
2023년 11월에 5박 숙박함
답변 제공: Manager 님, 2023년 12월 9일
Hello Anna,Thank you for choosing our hotel for your stay! We're delighted to hear that you found our property clean, quiet, and comfortable. Maintaining a non-smoking environment is a top priority for us, so we're glad you appreciated it. Our dedicated staff are always available to assist guests and it's wonderful to know that they were helpful and responsive during your visit. We're also pleased to be in a location that offers various dining options within walking distance. We hope to welcome you back for another pleasant stay in the future.

4/10 - 별로예요

Craig

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dark, filthy, and suffocating. Staff was rude and uninterested in good customer service.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 29일
Hello Craig, We're disappointed to hear about your negative experience during your stay. Our team strives to provide excellent customer service and a comfortable atmosphere for our guests. We apologize if there were any inconveniences or lapses in cleanliness during your visit. We appreciate your feedback and will use it to improve our services.

6/10 - 괜찮아요

Bradley

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Was ok, understand that it is the cheapest option in town. Room dated but clean. Mattress past it's prime and only single pillow.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 18일
Hello Bradley,Thank you for choosing our hotel for your stay. We appreciate your feedback and are glad to hear that you found the room clean. We apologize if the dated room decor did not meet your expectations. Your comments about the mattress and pillow have been noted and will be shared with our team for further evaluation.

10/10 - 훌륭해요

Jeff

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 17일
Hello Jeff,Thank you for taking the time to share your feedback. We are delighted to hear that you had an exceptional experience during your stay with us. Our goal is to consistently provide top-notch service to all our guests, and we are thrilled to have exceeded your expectations. We hope to welcome you back in the future for another memorable stay.

10/10 - 훌륭해요

Jeff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 16일
Hello Jeff,Thank you for taking the time to share your feedback with us, we appreciate it. We're glad to hear that you had such an unparallaled experience during your stay with us. We strive to provide our guests with the highest level of comfort and satisfaction, and it's wonderful to know that we met and exceeded your expectations. We hope to have the pleasure of welcoming you back in the future for another amazing stay.

8/10 - 좋아요

Diane

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 7일
Hello Diane,Thank you for choosing our hotel for your recent stay! We appreciate your positive rating and hope you had a great time. If you have any further feedback or suggestions, please feel free to reach out to us directly. We value your input and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Julius

2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 12일
Hello Julius,Thank you for taking the time to provide us with such a positive rating! We are delighted to hear that you had such a fantastic experience during your stay with us. If you ever find yourself back in the area, we would love to welcome you back for another outstanding stay.

8/10 - 좋아요

Pierre

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Decent
My overall stay for this trip was pretty good. The wifi is really slow. The staff and service are always, always awesome whenever I stay at this Glenview, IL location. The comfort of the bed and pillows could be a lot better. As for restaurants, there are some fairly decent ones close by, within walking distance. The cleanliness could be a bit better like, under the beds, behind the nightstand, in the corners of the room and in the bathroom.
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 11일
Hello Pierre,Thank you for staying with us and for sharing your feedback. We appreciate your kind words about our staff and services. We apologize for any inconvenience caused by the slow wifi. Your comments about the comfort of the bed and pillows, as well as cleanliness, are duly noted and will be shared with our team for improvement. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

6/10 - 괜찮아요

Steven

별로예요: 청결 상태, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 31일
Hello Steven,Thank you for taking the time to share your outstanding experience with our hotel. It brings us great joy to know that we exceeded your expectations. We truly appreciate your positive feedback and look forward to welcoming you back for another exceptional stay in the future.

8/10 - 좋아요

Justin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would stay again.
Hotel staff was very friendly and rooms were clean. Only issues were super small like our room door kept sticking and we had to push it open pretty roughly. And the heating and cooling unit didn’t want to say running no matter what we set it on.
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 27일
Hello Justin,Thank you for your feedback. We apologize for the inconvenience with the room door and heating/cooling unit. We will address these issues promptly to ensure a better experience in the future.

2/10 - 너무 별로예요

Francisco

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Los empleados tratan mal a personas a las personas
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 24일
Hello Francisco,Lamentamos escuchar sobre tu experiencia negativa con nuestro personal. Nos tomamos este tipo de informes en serio y nos aseguraremos de abordar este tema internamente. Agradecemos tus comentarios y esperamos poder br

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Pay more for a better hotel
What a sketch hotel. The rat running across the parking lot as I pulled in should have been my sign to turn around and save my money.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 24일
Dear Guest,We apologize for any inconvenience you experienced during your stay. Our team is dedicated to maintaining a clean and comfortable environment for all our guests. We appreciate your feedback and will address this issue immediately.

10/10 - 훌륭해요

Jerome

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 21일
Hello Jerome,Thank you for your exceptional rating! We appreciate your positive feedback.

10/10 - 훌륭해요

Robert

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 21일
Hello Robert,Thank you for your positive rating! We are thrilled to hear that you had an excellent experience at our hotel. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Ackeem

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
5stars for alexa at the front desk
Alexa was great very helpful and very respectful and easy to talk to. She made my check in and stsy very pleasant!
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 21일
Hello Ackeem,Thank you for your kind words! We're glad that Alexa made your check-in and stay pleasant. We'll make sure to pass along your compliments to her.

2/10 - 너무 별로예요

Gheorghe

You have to be aware about stifling your catalytic converter from your car. They stole mine. Be aware about that
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 14일
Hello Gheorghe ,I find it very disturbing to learn that you were subject to such an encounter in our hotel and I want you to know that we take guest security issues very seriously. You can absolutely rest assured that your voice is important to us and that our staff and management are truly sincere in our promise to improve upon the security measures taken to ensure the safety of guest property. We hope you'll return someday to see how we're improving.

10/10 - 훌륭해요

Atticus

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great experience overall
2023년 10월에 7박 숙박함
답변 제공: Manager 님, 2023년 10월 14일
Hello Atticus,Thank you for your kind feedback! We're delighted to hear that you had a great experience at our hotel. We look forward to welcoming you back soon!

8/10 - 좋아요

Alejandro

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Decent place
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 11일
Hi Sherry,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

6/10 - 괜찮아요

Hemanth Chakravarthy

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms are pretty old. The light switches are old too. The bedsheets were old. Very basic amenities. Good things: WiFi is working, good location, No issue with Parking.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 11일
Hello Hemanth Chakravarthy,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

10/10 - 훌륭해요

Veranda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We enjoyed our stay at Motel 6
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 10일
Hi Veranda,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 28일
Hello Robert,Thank you for the positive feedback! We're glad you enjoyed your stay.

2/10 - 너무 별로예요

mary beth

별로예요: 편의 시설/서비스
No maid service… had to ask to change the sheets and they didn’t do it. I had to get sheets at the desk and put them on myself!! didn’t empty the garbage for three days. No refrigerator in the room. Ice machines were not working snack machines were not working. If I could give a negative review, I would.
2023년 9월에 11박 숙박함
답변 제공: Manager 님, 2023년 10월 5일
Hello mary beth ,Hello mary beth, I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

2/10 - 너무 별로예요

SAARUM

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Had to wait over 10 mins to checkin cause the person working the front desk decided he wanted to smoke a joint during this shift. Room was just creepy and didn’t feel clean at all. Don’t go here unless it’s absolutely necessary. Not even a good place for a quickie.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 4일
Hello SAARUM, We appreciate the comments, especially with regards to your opinion of our front desk and your comments about our room. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

2/10 - 너무 별로예요

Patrick

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unique is that the place is still open. Absolutely Brutal.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 3일
Hello Patrick ,Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

8/10 - 좋아요

Ivy

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 22일
Hello Ivy,It was our privilege to earn your business and we hope to host you again on your next trip.

4/10 - 별로예요

Brady

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Checked into the hotel. The staff was friendly,l and helpful. Thats where the good ends. The comforter had burn holes in it, the pillow case had stains on it. The room was poorly lit, and the tv was to enclosed to work with the remote other then standing up and walk close to it. An alternative enterance from the main door which was supposed to be used with a key card was not secure, and wouldnt lock. Over heard another customer tell the staff she needed a new room beacuse her door was not able to be secure l, and properly close. Overall this propert was dirty, and had an unsafe feeling.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 19일
Hello Brady ,Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

6/10 - 괜찮아요

Robert

좋아요: 청결 상태, 객실의 편안함
Amenities cost money, and Motel 6 has pared away almost all amenities to keep its rates cheap. No in-room coffee maker, no shampoo in the shower. It’s a place to sleep, watch TV, and put your clothes. But it’s cheap. Your choice.
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 28일
Hello Robert,We apologize for any inconvenience caused. Motel 6 focuses on providing affordable rates for a comfortable stay. Although amenities like coffee makers and shampoo are not provided, we offer clean rooms, TV and affordable prices. We appreciate your feedback.

10/10 - 훌륭해요

Javier

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 4박 숙박함
답변 제공: Manager 님, 2023년 9월 10일
Hello Javier,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

2/10 - 너무 별로예요

Brian

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was extremely hot.. The air conditioning went to 60, but it did not do much for the room. I was on the second floor. My room was hot and REEKED like cigarette smoke. The hallway smelled like marijuana. Just all around bad!
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 9일
Hello Brian, I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which result in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.