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모텔 6 노스 팜 스프링스, 캘리포니아 - 노스 여행 후기

2 out of 5
모텔 6 노스 팜 스프링스, 캘리포니아 - 노스
63950 20th Avenue, Palm Springs, CA

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 337개" "
평점 8 - 좋아요. 1003개 이용 후기 중 250개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 153개" "
평점 4 - 별로예요. 1003개 이용 후기 중 94개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 169개" "

7.4/10

청결 상태

7.8/10

직원 및 서비스

6.6/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Adam

출장 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked on Expedia for a $108 tax and fees included. Upon arriving the motel 6 employee informed me that they had my info but that expedias credit card was not working and the last cust to use it had to call and Expedia gave a different card number. The employee didn’t bother to help in anyway but instead insisted I call Expedia, after wasting over 30 min to get ahold of an Expedia rep I was given the run around and they ended up cancelling my reservation and making me wait almost two weeks for my refund. As an additional slap in the face the hotel has me get the same room but I have to pay upfront, she says it’s $108 so I agree, the sneaky crooks charged me $128, so not only was my Expedia reservation worthless and I had to wait an ridiculous amount of time for my money i lied to and charged more. Piss poor shameful service on both motel 6 and Expedia the way this was handled. If I wanted to feel unwelcome, sleep in a dirty room and wake up itchy I would go back to my ex wife. Have you ever felt like divorcing a whole hotel chain and booking outfit?
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Steve

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There is no internet on the second night, I call the front desk, she says will report to the manager and will fix it the next day, that’s total not acceptable. Very disappointing, will not return to this hotell.
2024년 4월에 2박 숙박함

8/10 - 좋아요

Ashely

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This location is right next to the freeway lots of nose from cars
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Breaun

단체 여행, 출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
When i got there Expedia takes your money then supposed to send and card to Motel 6. Never happened had to wait 45 mins. Then the room they gave was clearly not cleaned for the day. Needs were not made and trash in the trash can. I then was given a smoking room with a inoperable tv.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Lauren

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is the cleanest and most friendly and understanding staff at any motel 6 ive ever stayed in. It is quiet and peaceful. it is right at the foot of the mountains, and the scenery surrounding the property is breathtaking. The prices are also extremely affordable and i cant recall staying at any of the motel 6 locations in southern california for a cheaper price.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Clarissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 18일
Hi Clarissa, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Natalie #Team6

8/10 - 좋아요

Marvin

It is close to the highway and unsavory individuals wonder around the area and never see law enforcement
2024년 4월에 3박 숙박함

6/10 - 괜찮아요

Estanislao

가족 여행
별로예요: 편의 시설/서비스
To old
2024년 4월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 4월 16일
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

6/10 - 괜찮아요

Jessica

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was not cleaned well. It served its purpose, but definitely checked out rather fast.
2024년 3월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 4월 16일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 - 너무 별로예요

Ana

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I rented 3 rooms, when I checked in I only had access to 2 rooms and they made me pay for a 4 room 😡 and so far they have not refunded my money.
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 10일
Hi Ana,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

4/10 - 별로예요

Jeremy 님, Palm Springs

반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was dirty. Sheets had stains. Walls and floors were sticky and ac unit was disgusting and did not operate correctly. Second floor guest was extremely loud. Place is run down and needs some serious cleaning and updating. Mattress was horrible
2024년 3월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 10일
Hi Jeremy,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

6/10 - 괜찮아요

Luis

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Nothing out of the ordinary, pretty much on par with what one would expect from Motel 6. Very thin walls though, I was woken up by the tenant next door sneezing, so if you are a light sleeper its not going to be great place to stay. Cleaning staff could be a little better as the mirror was smeared and dirty, hairs on the sheets etc.
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 2일
Hi Luis, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

2/10 - 너무 별로예요

Angelica

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Floor super dirty and sticky Upstair noises horrible
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 2일
Hi Angelica, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 - 너무 별로예요

Sirikorn

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bad receptionist
2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 2일
Hi Sirikorn, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6

2/10 - 너무 별로예요

Alejandro

연인과의 여행, 출장 여행, 가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
Front desk staff is not helpful and hostile. The front desk area had a strong marijuana odor. No early check in. The TV in the room didn’t work and many outlets on the wall were covered and I couldn’t even charge my phone. This stay was barely better than camping.
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 2일
Hi Alejandro, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 - 훌륭해요

Gene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 4일
Hi Gene, Thank you for the 5-star rating!Natalie #Team6

8/10 - 좋아요

Ana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convinient
2024년 3월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 25일
Hi Ana,Thank you for positively rating your stay!!Maz K.#Team6

10/10 - 훌륭해요

Rafal 님, Henderson

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great value for the money!- don’t really stay a lot in Motel 6,- but this one was really great ,raf
2024년 3월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 25일
Hi Rafal,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

8/10 - 좋아요

sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Price was right. Could have a microwave though. And some basic necessities at the front desk to lend like a corkscrew etc. Otherwise pretty straightforward place. In the middle of nowhere.
2024년 3월에 7박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 25일
Hi Traveler,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

10/10 - 훌륭해요

Rondi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is very nice especially Jary and Bri would recommend this facility to family and friends.
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 25일
Hi Rondi,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

4/10 - 별로예요

Zoran

별로예요: 청결 상태, 편의 시설/서비스
Cockroaches no room cleaning unless requested after three days no one told me up front, sent to unclean room first then asked to go to a room with sheets. You get what you pay for I guess:(
2024년 3월에 5박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 25일
Hi Zoran,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

10/10 - 훌륭해요

Andrzej

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Jane A 님, Yacolt

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very helpful and friendly. Room was clean.
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 25일
Hi Jane A, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

8/10 - 좋아요

Gérald

2024년 3월에 1박 숙박함

8/10 - 좋아요

Hojin

가족 여행
좋아요: 직원 및 서비스
We stayed here to attend the Indian Wells Tennis Tournament. Though it was decent for its price, this is not a place for those who do vacations. Many guests have different profiles. Though the room was well organized, the floor had several sticky places.
2024년 3월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 3월 19일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 - 별로예요

sarah

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
We weren’t able to check in until 6:30pm because the room wasn’t ready. There’s no fridge or safe in the room, which was a bummer. The room fine and the bed was comfortable. Whoever was in the room above us sounded like they were moving furniture around until 1am.
2024년 3월에 3박 숙박함
답변 제공: Nancy Y. 님, 2024년 3월 19일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 - 훌륭해요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For the money it’s convenient and clean.
2024년 2월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 3월 19일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 - 훌륭해요

Jared

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good stay for a couple nights
2024년 3월에 2박 숙박함
답변 제공: Nancy Y. 님, 2024년 3월 19일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 - 훌륭해요

Tonya

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Melanie at the front desk was a sweet girl and is very accomadating to the needs of the customers. We were in line and she was very nice and proved great service to all of us.
2024년 3월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 3월 19일
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 - 훌륭해요

Monique

2024년 3월에 1박 숙박함

4/10 - 별로예요

jonathan

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Expedia has declined my 1 star review twice so I will be more vague. I'm a fan of motel 6, this one however is not going to give you a save enjoyable experience.
2024년 3월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 11일
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 - 좋아요

John

2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 14일
Hi John,Thank you for positively rating your stay!!Maz K.#Team6

2/10 - 너무 별로예요

Fred

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Octavio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
N/a
2024년 2월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 6일
Hi Octavio,Thank you for the perfect rating!Lilith#Team6

10/10 - 훌륭해요

Miguel

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
We had an overnight day due to a concert in the area, rooms were super clean. this place was super convenient as it was right next to the freeway so if you don’t know the area, it makes you feel super comfortable to having easy access to the highway. As for customer service, Sonya and Bri were a delight and super helpful.
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 6일
Hi Miguel,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

10/10 - 훌륭해요

Victoria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and basic.
2024년 2월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 6일
Hi VictoriaThanks for your review, we really appreciate the support. Lilith#Team6

10/10 - 훌륭해요

Moniquie

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All the employees are very nice and helpful they go above and beyond and help and make sure everyone is safe and happy.i just wanted to say thank you
2024년 2월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 6일
Hi Moniquie,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was close to my appointment.
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 29일
Hey Patrick, thanks for taking time to share your review. We appreciate your support.Lilith#Team6

6/10 - 괜찮아요

Anne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
No coffee maker TV didn’t work
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 29일
Hi AnneThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 - 훌륭해요

John

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access to the freeway and located next to Denny’s and gas station. It was clean but the room smelled like smoke and we did specify wanting a non-smoking room. Otherwise everything was good!
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 29일
Hi JohnThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

6/10 - 괜찮아요

Stephen

2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Allan

2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 23일
Hi Allan,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 - 훌륭해요

Patrice

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
awesome experience great staff , front desk amazing best customer service ever . the housekeeping did a fantastic job in having my room clean.. over all I wish I could give them 200/200 stars .. fantastic and amazing experience
2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 13일
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 - 훌륭해요

Cindy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 14일
Hi Cindy,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 - 괜찮아요

David Wayne

Poor internet
2024년 1월에 7박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 13일
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We appreciate you bringing this to our attention. Kaur J. #team6

8/10 - 좋아요

Marie 님, orland

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The person at the desk was very very nice, the room was nice and clean would give it a 10
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 13일
Gee, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Kaur J.#Team6

8/10 - 좋아요

Rondi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms are nice size and staff is very nice and friendly.
2024년 1월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 6일
Gee, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Kaur J.#Team6

8/10 - 좋아요

Gretchen

별로예요: 편의 시설/서비스
Overall my stay was okay. It was the fact there isn’t any microwaves nor mini fridges in the property. Very inconvenient for ppl who want to bring their own food. There was also a mix up and ppl were trying to get into my room. The clerk gave them my room number but I was scheduled to leave the next day. It was pretty upsetting to be in bed and have to get up alarmed that ppl are rattling your room door. In the future please be more careful with what you are doing.
2024년 1월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 6일
We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

8/10 - 좋아요

Charles

출장 여행
2024년 1월에 2박 숙박함
답변 제공: Management 님, 2024년 1월 22일
Thank you for your feedback, we really appreciate it. Thank you for choosing Motel 6 Palm Springs North. We hope to see you soon.

10/10 - 훌륭해요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place and great staff
2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 22일
Thank you for your feedback, we really appreciate it. Thank you for choosing Motel 6 Palm Springs North. We hope to see you soon.