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모텔 6 프리몬트, 캘리포니아 - 노스 여행 후기

2 out of 5
모텔 6 프리몬트, 캘리포니아 - 노스
34047 Fremont Blvd, Fremont, CA

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 283개" "
평점 8 - 좋아요. 1000개 이용 후기 중 303개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 196개" "
평점 4 - 별로예요. 1000개 이용 후기 중 91개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 127개" "

7.4/10

청결 상태

7.8/10

직원 및 서비스

6.4/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
강아지 뎃구 갈수 있어서 좋았어여
강아지 뎃구 갈수 있어서 좋았어여
2019년 3월에 1박 숙박함

6/10 - 괜찮아요

Justin

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I had real problem with check in because
2024년 4월에 2박 숙박함

8/10 - 좋아요

REYNALDO

2024년 4월에 1박 숙박함

4/10 - 별로예요

Chris

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
As as normal. 2 ice machines. Broken Eftpos didn’t work. Poor maintenance. Typical Buisness Run by Indians
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Miguel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 1일
Hi Miguel, Thank you for the perfect rating!Natalie #Team6

10/10 - 훌륭해요

Lisala

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 25일
Hi Lisala,Thank you for the excellent rating!! Maz K.#Team6

2/10 - 너무 별로예요

Ashley

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We wanted a non smoking room. When he entered it reaked of smoke. I am an asthmatic and couldn’t breath in the room. I asked for a new room. The man at the front was nice and understanding and placed me in a new room. We got to that one and turned on the tv. The tv had been smashed with something. We asked for a refund. It was given. The place was very dirty. Everything had a smell to it and the people wondering around looked horrible.
2024년 3월에 1박 숙박함
답변 제공: Ajay 님, 2024년 3월 3일
Hello Ashley,Hi Vienna, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.

6/10 - 괜찮아요

Xiaohui

별로예요: 직원 및 서비스
Some equipments in the house is not working well, the phone is not working, the toilet is not flushing smoothly, The faucet is not flowing smoothly and noiseing…
2024년 2월에 9박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 29일
Hi Xiaohui,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 - 너무 별로예요

Ramon 님, Union City

출장 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There was people outside that were making very suspicious transactions. Not a safe place. My room was suppose to be non smoking it smelled so much like smoke.
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 29일
Hi Ramon,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 - 너무 별로예요

Miguel

2024년 2월에 1박 숙박함

4/10 - 별로예요

Robert

2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Eduardo 님, San bernardino

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Edward

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Amelia

2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Thomas

2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Timothy

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
It was non smoking room but I can still smell smoke and the bed was uncomfortable. Asked for extra pillows and they didn’t have any available. Won’t be back again.
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 23일
Hi Traveler, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 - 훌륭해요

Aida

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Miguel

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Bo

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
wonderful
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 19일
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 - 훌륭해요

Spencer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 12일
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

8/10 - 좋아요

Fifo

2023년 11월에 1박 숙박함

4/10 - 별로예요

Brent

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very nice, but the property is in poor condition. Beds were not comfortable, and the bathroom had trim falling off and some held on by blue painters tape.
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 5일
Hi Brent,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 - 훌륭해요

freddy

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Regina

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Maria

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Sirikanya P

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Derek

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent experience at the hotel Staff is great
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 18일
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 - 훌륭해요

Kurt

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They have a pool, which was a surprise. It was a decent room for the price, especially in the Bay Area.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Brandon

2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Debbie

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I called wrong #6 I wanted south not north Expedia wouldn’t let me talk to someone to change it , so me & my Shepard had to sleep in car I would want my money back for there not good customer service . I don’t know where north is I don’t know Fremont ! I’m 70 yrs old no bueno, good
답변 제공: Brand Experience Team 님, 2023년 9월 29일
Hi Debbie, Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Kaur J.#Team6

6/10 - 괜찮아요

lindsay

2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Samantha

별로예요: 청결 상태, 숙박 시설 상태 및 시설
A window busted out night I stayed there
2023년 9월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 26일
Hi Samantha, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 - 너무 별로예요

Rebbecca

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Expedia didn't have reservations in system and motel wouldn't give me my stay cause me to double pay and be charged for services never rendered. Rebbecca Rincon 510 938 7387
답변 제공: Brand Experience Team 님, 2023년 9월 26일
Hi Rebbecca, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We appreciate you bringing this to our attention. Kaur J. #team6

10/10 - 훌륭해요

Joshua

2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

Wilber

2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Maggie

별로예요: 청결 상태, 숙박 시설 상태 및 시설
It was really noisy and people fighting outside with knifes and couldn’t sleep
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 13일
Hi Maggie, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

4/10 - 별로예요

Elena

2023년 8월에 6박 숙박함

2/10 - 너무 별로예요

Anna

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Too much activity in parking lot Mo refrig or micro wave
2023년 8월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 24일
Hi Anna,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 - 좋아요

Cassandra

좋아요: 직원 및 서비스
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Rodrigo

좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Maggie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 8월에 4박 숙박함

2/10 - 너무 별로예요

Melissa

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dirty, smells,homeless people walki around property, terrible customer service.
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 18일
Hi Melissa, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 - 좋아요

Han

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hotel . Just one thing is not perfect is Wi-Fi . The signal is very weak in the room .
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 18일
Hi Han, We appreciate the wonderful rating. Thank you for bringing your concerns to our attention. This will help us to significantly improve our guest experience. Kaur J. #team6

2/10 - 너무 별로예요

Jonathan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My car was towed on the first night there after registering my car with the front desk. The tow company towed my car and claimed they checked with the front desk. Lies.. i had obtained proof that my car was registered. I tried to show the tow comoany but they werent having it and said i could try to talk to the hotel. So i paid 500 for my car to get out. The hotel manager Ana gave me 1 free night which equals a value of 70-90 but thats still more than 400 off from what i paid for them to wrongfully tow my car. The managee procceded to threaten me to "evict" me from the property because i requested to speak to the owner of the property, which i dont see wnythung wrong with. She denied my request and asked me to leave at the end of my stay. So at this poi t they could've settled my accuasations internally, they failed to do so.. now my only option is to take this ponzy scheme of a hotel chain and their partners of the towing company to court.. hopefully both if not just the hotel gets shut down because they are completely at fault for not stopping my car from getting towed.
2023년 6월에 5박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 10일
Hi Jonathan,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not Thorough Enough For Us!
This hotel always has problems. Either the tub is not clean, or the drain is stopped up, or the refrig doesn't work, or the microwave is dirty. It's always something. Even the phone doesn't work in some of the rooms or it's missing. In one room they plugged the refrig into the back of the microwave vs the wall. It just seems like the maids don't check on everything and aren't thorough enough. Also, since we go thru hotels.com to book & pay, they won't give a refund or a credit since we used a 3rd party. They say we have to go back to Hotels.com and they need to call Motel 6 so that we can get a refund or credit. What a hassle.
2023년 7월에 11박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 10일
Hi Traveler,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 - 너무 별로예요

Jonathan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I dont know how Ana got employed as a property manager... i think her employment status needs a review from the BBB
2023년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 3일
Hi Jonathan,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

2/10 - 너무 별로예요

Jonathan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Please over look this property. They lack a lot of key behavioral traits and regular hospitality procedures, its just worth more to sleep in your car and bath in a public restroom
2023년 4월에 7박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 3일
Hi Jonathan,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 - 너무 별로예요

Jonathan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Terrible. This place is not a good representation of the motel 6 chain.
2023년 6월에 4박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 3일
Hi Jonathan,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 - 너무 별로예요

Jonathan

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This review is only for the front desk attendant Ariel, he isnt a manager or someone in charge. But the entire time of my stay i felt like family to him as he was the only person on this property who actually deserves to be employed in the hospitality industry. His warm personality will make you over look the Cons this property has. Thank you Ariel for all that you have helped me with. Peace and prosperity for you Kuya
2023년 6월에 8박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 3일
Hi Jonathan,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6