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모텔 6 랜초 코르도우바, 캘리포니아 - 랜초 코르도우바 이스트 여행 후기

2 out of 5

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 832개 이용 후기 중 300개" "
평점 8 - 좋아요. 832개 이용 후기 중 200개" "
평점 6 - 괜찮아요. 832개 이용 후기 중 143개" "
평점 4 - 별로예요. 832개 이용 후기 중 66개" "
평점 2 - 너무 별로예요. 832개 이용 후기 중 123개" "

7.8/10

청결 상태

8.0/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

Roshan

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 2일
Hi Roshan,Receiving a perfect rating from valued guests like you is such a compliment. We are excited to serve you again!Best Regards,Customer Care Team

8/10 - 좋아요

Michael 님, Redding

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For the money, Motel 6 is hard to beat.
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 23일
Dear Guest,We're glad to hear that you found value in your stay with us at Motel 6! Providing affordable accommodations without compromising on cleanliness and comfort is what we strive for. Your satisfaction is important to us, and we're grateful for your positive feedback. Thank you for choosing to stay with us, and we hope to welcome you back for another great experience soon!Best Regards,Customer Care Team

8/10 - 좋아요

William

Ok
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 20일
Hi William,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings and review, and we hope to welcome you back again before long!Best Regards,Customer Care Team

10/10 - 훌륭해요

Raquel

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always totally professional at the front desk!
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 12일
Hi Raquel,We're thrilled to hear that you consistently experienced professionalism at our front desk! Providing excellent service to our guests is our top priority, and we're delighted that our team has consistently met your expectations in this regard. Thank you for your kind words, and for choosing to stay with us. We look forward to welcoming you back for another enjoyable stay in the future! Best Regards,Customer Care Team

10/10 - 훌륭해요

Wendy 님, Los Angeles

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good place to stay at.
2024년 2월에 3박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 12일
Dear Guest,We're glad to hear that you found our place to be a good choice for your stay! Providing a comfortable and enjoyable experience for our guests is our priority, and we're delighted that we could meet your expectations. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another great stay in the future!Best Regards,Customer Care Team

10/10 - 훌륭해요

Raquel

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Attentive staff keeps an eye on everything which is good for excellent business!! Definitely Will stay again.
2024년 2월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 22일
Hi Raquel,Thank you for your positive feedback! We're delighted to hear that you found our staff attentive and that you had an excellent experience during your stay. We strive to provide top-notch service to all our guests, and we're thrilled that our efforts contributed to your satisfaction. We're excited to welcome you back for another stay in the future, and we'll ensure that your next visit is just as enjoyable!Best Regards,Customer Care Team

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
So far so good
2024년 2월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 13일
Hi Daniel,We're delighted to hear that your experience with us has been positive so far! Your satisfaction is our utmost priority, and we're thrilled that everything has met your expectations. If there's anything specific you need or any way we can enhance your stay further, please don't hesitate to let us know. We're here to ensure your time with us continues to be enjoyable and memorable. Thank you for choosing us, and we look forward to exceeding your expectations throughout the remainder of your stay!Best Regards,Customer Care Team

10/10 - 훌륭해요

Toni

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked everything about my stay here.
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 8일
Hi Toni,We're delighted to hear that you had a fantastic stay with us! Your satisfaction is our top priority, and we're thrilled that you enjoyed every aspect of your experience at our hotel. Thank you for taking the time to share your positive feedback, and we look forward to welcoming you back for another wonderful stay in the future!Best Regards,Customer Care Team

10/10 - 훌륭해요

Alexander

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would stay here anytime I'm in Sacramento
답변 제공: Customer Care Team 님, 2024년 2월 6일
Hi Alexander,We're thrilled to hear that you would choose to stay with us anytime you're in Sacramento! It's our top priority to provide a welcoming, comfortable, and memorable experience for our guests. Your confidence in choosing us for future visits means the world to our team. We look forward to your next stay, ensuring it's just as enjoyable as the last. Thank you for your kind words, and see you soon in Sacramento!Best Regards,Customer Care Team

10/10 - 훌륭해요

Christian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is amazing and helpful. Only thing i could say is the wifi isnt always on point.
2024년 1월에 4박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 2일
Hi Christian,Thank you for sharing your feedback with us. We're delighted to hear that you found our staff amazing and helpful. However, we apologize for any inconvenience you experienced with the WiFi not consistently meeting your expectations. We appreciate your understanding and will certainly look into improving the connectivity to ensure a more seamless experience for our guests in the future. Your input is valuable, and we hope to have the opportunity to welcome you back for another positive stay. Best Regards,Customer Care Team

8/10 - 좋아요

Christian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is very respectful and eager to assist.
2024년 1월에 3박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 31일
Hi Christian,Thank you for your kind words about our staff! We're delighted to hear that you found them to be respectful and eager to assist. Providing excellent service is our top priority, and it's always rewarding to receive positive feedback. If there's anything specific you appreciated about your interaction with the staff or if there are ways we can further assist you in the future, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable stay.Best Regards,Customer Care Team

10/10 - 훌륭해요

Connie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very nice staying here
2024년 1월에 3박 숙박함
답변 제공: ray 님, 2024년 2월 23일
Thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area

6/10 - 괜찮아요

David

Location was easy to find.
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 30일
Hi David,Thank you for your brief but positive feedback! We're glad to hear that our location was easy for you to find. If you have any additional comments or suggestions, feel free to share them with us. We hope to welcome you back for another pleasant stay in the future.Best Regards,Customer Care Team

10/10 - 훌륭해요

Connie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms are very clean neat Everytime I stay here I love it
2024년 1월에 3박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 6일
Hi Connie,We're delighted to hear that you enjoyed your stay with us! Our team works hard to ensure our guests have a pleasant and comfortable experience, and it's rewarding to know we've succeeded. We look forward to welcoming you back for another enjoyable stay in the future.Best Regards,Customer Care Team

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not bad at all
it was good but no WiFi on my last night and no microwave but they have one in the office.
2024년 1월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 25일
Dear Guest,Thank you for sharing your feedback with us. We're pleased to hear that your overall experience was good. However, we apologize for the inconvenience of not having WiFi on your last night and the absence of a microwave in your room. Your concerns are important to us, and we will address these issues promptly to ensure a more comfortable stay for our guests. We appreciate your understanding, and we hope to have the opportunity to welcome you back for an improved experience in the future.Best Regards,Customer Care Team

10/10 - 훌륭해요

Wendy 님, Los Angeles

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s a clean and safe place to stay. The only thing missing is an iron and microwave in the room.
2024년 1월에 3박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 19일
Dear Guest,Thank you for choosing to stay with us and for sharing your feedback. We're pleased to hear that you found our hotel to be clean and safe. Your satisfaction is our priority. Regarding the amenities, we appreciate your suggestion for an iron and microwave in the room. Guest feedback is crucial in helping us make improvements, and we will certainly consider your input for future enhancements. In the meantime, our front desk is always available to assist with any additional needs you may have during your stay. We look forward to welcoming you back and ensuring your next stay is even more comfortable.Best Regards,Customer Care Team

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
The A/C unit may have caused lingering sickness.
2024년 1월에 3박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 12일
Dear Guest,We are genuinely sorry to hear about your experience with the A/C unit, and we take your concerns seriously. Your health and comfort are our top priorities. We will investigate the matter promptly to ensure that our systems are in proper working order and do not cause any discomfort. Please accept our sincere apologies for any inconvenience you may have faced. If there is anything specific you'd like to share or discuss further, please feel free to contact our management team. We appreciate your feedback and hope to have the opportunity to address your concerns and welcome you back for a more positive experience.Best Regards,Customer Care Team

4/10 - 별로예요

Christian

좋아요: 청결 상태, 직원 및 서비스
Was double charged by hotel and told to contact Expedia instead of being refunded. Be careful
2024년 1월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 9일
Hi Christian,Thank you for bringing this matter to our attention, and we sincerely apologize for any inconvenience you've experienced. We understand the frustration of being double charged, and we regret any miscommunication regarding the refund process. Our team is currently investigating the issue, and we assure you that immediate steps will be taken to rectify the double charge. To expedite resolution, we recommend contacting our front desk directly, where our staff is ready to assist you in initiating the refund process promptly. Additionally, we understand your concerns about communication, and we will work on improving our procedures to ensure guests receive accurate information on refunds. We appreciate your feedback and the opportunity to address and resolve this matter. We value your patronage and hope to welcome you back for a more seamless experience.Best Regards,Customer Care Team

2/10 - 너무 별로예요

Erika

좋아요: 직원 및 서비스
Staff was great, interior of room was good. Had a weird smell, but just aired out the room but overall clean. & the other guests were meth heads & random transients that hung around the front of the motel on the bench they had all day. If you need an inexpensive place to sleep & don’t mind any of this, this is the place with lots of stores & coffee shops around the area
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 9일
Hi Erika,Thank you for taking the time to share your experience with us. We appreciate your positive remarks about our staff and the room's interior. We sincerely apologize for the inconvenience caused by the strange smell, and we assure you that we are actively working to address and eliminate any odors to enhance the overall stay for our guests. Regarding your concerns about other guests, we take matters of safety and comfort seriously, and we will be implementing additional measures to ensure a more secure and pleasant environment. We appreciate your feedback and hope to have the opportunity to welcome you back for an improved experience.Best Regards,Customer Care Team

10/10 - 훌륭해요

Arnold

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 2일
Dear Arnold, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards,Customer Care Team

8/10 - 좋아요

Brian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was nice and helpful.
2023년 12월에 6박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 30일
Hi Brian,Thank you for your positive feedback! We're delighted to hear that our staff was nice and helpful during your stay. If there's anything specific you loved or any additional suggestions you may have, feel free to share. We look forward to providing you with excellent service during your future visits.Best Regards,Customer Care Team

10/10 - 훌륭해요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was great
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 23일
Dear Barbara, thank you for your positive feedback! We are delighted to hear that you had a great experience during your stay with us. Our team works hard to ensure that our guests have a comfortable and enjoyable stay, and it is always rewarding to receive such positive feedback. We hope to have the pleasure of welcoming you back again soon for another great stay!Best Regards,Customer Care Team

10/10 - 훌륭해요

Pavel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 12박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 21일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Peggy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
2023년 12월에 3박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 19일
Dear Peggy,Ratings like these are a great boost to our overall functioning and morale. Thank you for choosing us! We hope to see you again!Best Regards,Customer Care Team

10/10 - 훌륭해요

JaBrehaan

2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 7일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 - 좋아요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 7일
Dear Joseph,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Best Regards,Customer Care Team

10/10 - 훌륭해요

Yeni

2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 30일
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 - 훌륭해요

Ben

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
receptionist arranged a very good room for us ... thank you
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 5일
Hi Ben,That's wonderful to hear! Our reception team strives to make every guest's stay special, and we're thrilled that they could arrange a great room for you. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. We're here to ensure you have a fantastic experience!Best Regards,Customer Care Team

8/10 - 좋아요

Carol

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would stay there again
The lady at the front desk in the afternoon and evenings was a jewel. Totally enjoyed her friendliness. But we had a lot of trouble with heater. The electrical plug on one side of the bed wasn’t working. To be fair, we didn’t report it because we were hardly in our room. We would stay there again.
2023년 11월에 3박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 5일
Hi Carol,Thank you for taking the time to share your experience! We're thrilled to hear that our front desk staff made a positive impression on you with their friendliness. However, we apologize for the trouble you experienced with the heater and the electrical plug. Please know that your comfort is important to us, and we encourage guests to inform us of any issues during their stay so that we can promptly address them. We appreciate your understanding and look forward to welcoming you back for another enjoyable stay.Best Regards,Customer Care Team

8/10 - 좋아요

Valery 님, Miami

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spent the only 1 night there. Were not found enything wrong there. Generally satisfied with interior and amenities.
2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 28일
Dear Guest,It's wonderful to hear that you had a satisfactory experience during your brief stay with us! We aim to provide a comfortable and enjoyable environment for all our guests, and we're thrilled that the interior and amenities met your expectations. If there's anything specific that stood out or any way we can make your next visit even better, please feel free to share. We look forward to welcoming you back for another pleasant stay!Best Regards,Customer Care Team

10/10 - 훌륭해요

Deidra 님, Fresno

2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 14일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 - 괜찮아요

Cristina

2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 23일
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 - 훌륭해요

Jesse

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room was clean, staff was helpful, the heat worked, the premise was ok. Overall i enjoyed my stay.
2023년 11월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 23일
Hi Jesse,I'm glad to hear that your stay was enjoyable! A clean room, helpful staff, functional amenities like heating, and an okay premise can all contribute to a comfortable experience. If there's anything in particular that stood out as a highlight or any way we can further enhance your future stays, do let us know. We'd love to make your next visit even more pleasant.Best Regards,Customer Care Team

10/10 - 훌륭해요

Nicole

좋아요: 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 21일
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

8/10 - 좋아요

Ching

2023년 10월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 21일
Hi Ching,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Best Regards,Customer Care Team

6/10 - 괜찮아요

Chunyan 님, Reno

별로예요: 편의 시설/서비스
Staff were very nice and helpful. The location is not ideal for people who are sensitive of noise.
2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 31일
Dear Guest,We're delighted to hear that the staff was very nice and helpful during your stay. However, we're sorry to hear that the location was not ideal for those sensitive to noise. We understand that noise can be a concern, and we'll take your feedback into consideration for future improvements. If you have any specific suggestions regarding amenities, we would appreciate hearing them. Your feedback is valuable to us, and we hope to provide an even better experience on your future visits. Thank you for sharing your thoughts. Best Regards,Customer Care Team

4/10 - 별로예요

Glenn Edwin

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sketchy area. I was woken up by a police arrest early in the morning.
2023년 10월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 26일
Dear Glenn,We are truly sorry to hear about your disappointing experience during your stay. Your feedback about the area and the disturbances you encountered is important to us, and we apologize for the inconvenience. We also regret your concerns about cleanliness, staff and service, amenities, and property conditions. We take these issues seriously and will investigate to ensure that improvements are made. We hope you'll consider giving us another opportunity to provide you with a more positive and enjoyable stay in the future.Best Regards,Customer Care Team

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 17일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 17일
Dear Julie, thank you so much for your stellar rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area. Best Regards,Customer Care Team

8/10 - 좋아요

Stefan

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 17일
Hi Stefan,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Best Regards,Customer Care Team

2/10 - 너무 별로예요

James

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
You’ll regret it.
The first night I was there, people next-door decided to throw a party and the people upstairs objected. At some point I think there was cops outside, but I tried to ignore the whole thing. My second night there I walked in and started taking my clothes off and dropped some thing on the floor only to observe a couple of roaches crawling under my bed. The third night my new neighbors decided to go smoke cigarettes next to my door for a couple of hours around 1 AM. To say I was less than pleased would be a mild understatement.
2023년 10월에 3박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 17일
Dear James,We're truly sorry to hear about the disturbances you experienced during your stay. The incidents with the noisy neighbors and the presence of roaches are not indicative of the experience we aim to provide. We understand your frustration and apologize for any inconvenience you faced. Please know that we take your feedback seriously, and we will work to address these issues to ensure a more pleasant and comfortable stay for our guests in the future. We appreciate your patience and hope to have the opportunity to serve you better on your next visit!Best Regards,Customer Care Team

4/10 - 별로예요

Melvin

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
roaches in my room and tv was not working
2023년 10월에 4박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 17일
Hi Melvin,We sincerely apologize for the issues you encountered during your stay, including the presence of roaches in your room and the non-functioning TV. This is not the experience we aim to provide to our guests, and we understand your frustration. We will address these concerns to ensure a more pleasant and comfortable stay for future guests. Thank you for bringing this to our attention, and we hope you consider giving us another chance in the future.Best Regards,Customer Care Team

10/10 - 훌륭해요

Billy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very decent hotel and room for the money. Access to hwy 50 super easy. Tons of shopping and food choices close by. The general area is a little sketch, but no issues. Would definitely stay again. I kept trying to opt out of daily service, but they still entered my room about every day.
2023년 10월에 6박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 17일
Hi Billy,Thank you for your positive feedback regarding the hotel's affordability, convenient location, and nearby amenities. We apologize for the issue with the daily service, and we will address this to ensure that guest preferences are respected in the future. We appreciate your understanding and look forward to welcoming you back for another stay.Best Regards,Customer Care Team

10/10 - 훌륭해요

Ana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 11일
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 - 훌륭해요

Vanessa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 4박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 11일
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 - 훌륭해요

Erika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 11일
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

8/10 - 좋아요

Eddie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice rooms, clean, friendly staff, great price!
2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 10일
Hi Eddie,We're thrilled to hear that you had a great experience during your stay! It's fantastic that you found the rooms nice, clean, and enjoyed the friendly staff and great price. If you have any specific preferences or suggestions for your next stay, please feel free to share them. Your feedback is valuable, and we look forward to serving you again in the future. Thank you for choosing us!Best Regards,Customer Care Team

8/10 - 좋아요

Nifae

가족 여행
좋아요: 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 10일
Hi Nifae,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Best Regards,Customer Care Team

2/10 - 너무 별로예요

Mario

출장 여행
좋아요: 청결 상태, 직원 및 서비스
I was only able to sleep for 2 hours and then had to drive 8 hours a lot of people living in their cars in the parking lot and very loud people in the rooms upstairs horrible place sorry
2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 5일
Hi Mario,I'm truly sorry to hear about the disruptive experience you had during your stay. Your comfort and safety are of utmost importance, and it's regrettable that you had to endure disturbances from loud guests and people in the parking lot. We take your feedback seriously, and we will address these issues to improve the overall guest experience. Please accept our apologies for the inconvenience you faced, and we hope your future travels will be more peaceful and restful. Thank you for sharing your concerns with us.Best Regards,Customer Care Team

8/10 - 좋아요

Margaret

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very well lit up at night and extremely quiet. The rooms need microwaves in them
2023년 9월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 3일
Hi Margaret,Thank you for sharing your feedback! We're pleased to hear that you found our property well-lit and quiet. Your suggestion regarding microwaves in the rooms is appreciated, and we'll take it into consideration for future improvements. If you have any other comments or requests for your next stay, feel free to let us know. We look forward to welcoming you back!Best Regards,Customer Care Team