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나이츠 인 플로렌스 여행 후기

2 out of 5
나이츠 인 플로렌스
1834 West Lucas Street, Florence, SC

이용 후기

4.2
평점 10 - 훌륭해요. 310개 이용 후기 중 17개" "
평점 8 - 좋아요. 310개 이용 후기 중 31개" "
평점 6 - 괜찮아요. 310개 이용 후기 중 55개" "
평점 4 - 별로예요. 310개 이용 후기 중 66개" "
평점 2 - 너무 별로예요. 310개 이용 후기 중 141개" "

4.4/10

청결 상태

5.6/10

직원 및 서비스

3.8/10

편의 시설/서비스

4.2/10

숙박 시설 상태 및 시설

4.0/10

친환경

이용 후기

8/10 - 좋아요

yung 님, Korea

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
예상 외의 깔끔함과 주변 접근성 굿!!
예상 외의 깔끔함과 주변 접근성 굿!!

2/10 - 너무 별로예요

Amanda

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I paid for my stay through hotels.com and had to pay again at the property because they claimed “hotels.com” didn’t pay us. When they did get they payment from hotels.com. Thankfully hotels.com got me my money back I paid through them and I hope this place gets shut down from the health department and BBB!!!
2023년 11월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 8일
Dear Amanda,Thank you for choosing to stay with us. When a reservation is made through a third-party site, it does not always sync properly with our system. We apologize for any inconvenience this caused. It's our hope you were still able to enjoy your time in town overall, and we appreciate you sharing your feedback. Safe travels.

4/10 - 별로예요

Sharmetris

2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ugh
This is the nasty place to stay. The rooms are disgusted.and several police officers where on the property
2023년 3월에 1박 숙박함

2/10 - 너무 별로예요

Manny

가족 여행
별로예요: 직원 및 서비스
I booked with Expedia and when I arrived at the property they said that they were sold out and told me to get a refund from Expedia
답변 제공: Guest Relations 님, 2023년 3월 1일
Dear Manny,We are very sorry that we were unable to serve you. Please know that our systems sometimes have issues syncing with third-party sites, resulting in such situations. While it is rare that we overbook, we understand the inconvenience it causes and will determine how to improve in this area. Thank you.

2/10 - 너무 별로예요

Paul

2/10 - 너무 별로예요

sergio

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
That hotel is very bed I never stay there again
2022년 11월에 1박 숙박함
답변 제공: Guest Relations 님, 2022년 11월 27일
Dear Sergio,Though we are grateful you chose us to host your stay, we regret that you didn't have the visit you expected and deserved. It is genuinely upsetting to hear this, as we work hard to impress. Nonetheless, thank you for bringing your concerns to our attention. Our team will address them immediately and ensure we always present our services and property in the best light. Please don't hesitate to let us know how we could've made your stay better while you were here, and we hope you consider giving us another chance to change your perceptions in the future.

6/10 - 괜찮아요

Trevor

좋아요: 객실의 편안함
2022년 9월에 1박 숙박함

2/10 - 너무 별로예요

Deven

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함

2/10 - 너무 별로예요

Steven

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nasty!
We was traveling and decided to stop and get some sleep at the last min. The pics are nothing like the room toilet seat came off when I sat on it, holes in the walls, bugs in the beds, linens dirty.
Toilet seat
No refund sign at check in
Outlet missing
Hole in wall
2020년 5월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2020년 5월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 1월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst
The girl at the front with the lip ring was rude short temp and threw the keys at me I will never go there again
2020년 1월에 1박 숙박함

2/10 - 너무 별로예요

Kyle

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
If you just need a roof
2019년 8월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2019년 8월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행, 연인과의 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
At check-in, the receptionist was rude and seemed annoyed. There were signs scolding potential customers on the walls, which was alarming. I had already paid through my travel app and it was the middle of the night, so I decided to give it a chance. I was horrified one in the room. Door broken, door frame broken (looked like the door had been kicked in), lock/latch broken on inside of the door, cigarette burn holes were on the comforter and the sheets, a brown sticky substance was on the sheets alone with hair, something yellow and sticky and something that had hardened, the “comforter” was basically a moderately thicker sheet that was brown in color and had more stains and dirt on it than I can describe, the floors were sticky, there was feces floating in the toilet, hair on the toilet seat, hair in the tub, counter was sticky, light fixture was broken, the bathroom door wouldn’t close .... and this isn’t even all. There were three different people in the parking lot asking us for drugs and cigarettes as well. The photos on the travel apps are legitimate lies. This was seriously awful. This should be closed down.
2019년 9월에 1박 숙박함
답변 제공: Guest Relations 님, 2019년 9월 6일
Thank you for leaving us your remarks regarding your recent stay. It is never our intention to mislead our guests; however, the photos we provide on our website are indicative of our property. We apologize for any perceived rudeness on behalf of our staff and have passed along your feedback to our housekeeping and maintenance teams so we can better ensure a quality experience for our future guests. Next time you're passing through, we hope for another opportunity to impress you.

4/10 - 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Too many loud people and children running around in the parking lot
2019년 5월에 2박 숙박함
답변 제공: Guest Relations 님, 2019년 7월 13일
Thank you for staying with us and for taking the time to leave a review. We apologize for the unwanted noise you experienced and we hope that it did not disturb your sleep in any way. Hopefully, you enjoyed some aspects of your stay as well and we would love to have you back in the future for a much better visit. Take care!

4/10 - 별로예요

Mike 님, Cobbs Creek, VA

출장 여행, 가족 여행
별로예요: 숙박 시설 상태 및 시설
If you only looking for a place to sleep. I guess it's OK, but the room we were in was very run down, the floor had a noticeable crack under the carpet and I wouldn't go to this hotel again.
2019년 6월에 1박 숙박함
답변 제공: Guest Relations 님, 2019년 7월 12일
Dear Mike, Thank you for joining us during your travels and for taking the time to notify us of your experience. We've shared your feedback with our maintenance team to ensure any concerns are quickly addressed and we apologize for any inconvenience. Again, thank you for your feedback and we look forward to changing your perceptions should your travels bring you back our way.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 6월에 6박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행, 출장 여행
별로예요: 직원 및 서비스
The first room I was in had no fridge no microwave and my neighbor showed me the 8th rat that she killed in her room as well as the room on other side of me had tons of roaches and the room they sent me to the day had no cooling going on the air conditioning was broke and I was told to deal with it I'm still wIting in my towels, washcloths,etc to shower and sheets for my bed it's 7 p.m.
2019년 6월에 1박 숙박함
답변 제공: Guest Services 님, 2019년 6월 28일
We appreciate all guest feedback and would like to extend our apologies regarding your room and the apparent lack of service you received during your recent stay. We regret that we did not meet your standards or our own and will be reviewing your claims with our team to investigate them further. Thank you very much for your feedback.

2/10 - 너무 별로예요

Chris

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Prostitute heaven
Do not sleep under the covers, use the bathroom or leave anything of value in your vehicle overnight. Also, don’t worry about an alarm because the drunks and prostitutes will keep you up all night.
2019년 6월에 1박 숙박함

2/10 - 너무 별로예요

tina

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
terrible conditions, terrible surroundings, not clean only redeeming factor was pets stay free
2019년 6월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I did not like the facility, property and the room. Furniture old and bathroom run down and the room smell like cigarettes.
2019년 6월에 1박 숙박함
답변 제공: General Manager 님, 2019년 6월 13일
We are sorry to see that you were not pleased with your stay. In the future, we encourage you to reach out to a staff member and ask about other available rooms. We appreciate the feedback and we will use your comments as a means to improve. Take care!

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 6월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 6월에 2박 숙박함

2/10 - 너무 별로예요

Kimani

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
It was dirty
2019년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
2019년 5월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행, 출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked nothing. Room was filthy. Sink, commode and bathtub all filthy. Was offered anotber room stepped into the bathroom and water come out from under vinyl flooring. They immediately refunded the charge to expedia and I expect my refund soon!
2019년 5월에 1박 숙박함
답변 제공: Guest Relations 님, 2019년 6월 1일
We regret that you were unable to stay with us as a result of our accommodations not meeting your expectations. Your comfort is our top priority, and it's distressing for us to read the state of the rooms we offered you, as well as the bathroom. We'll have our maintenance team investigate the concerns you raised immediately. The next time your travels take you to Florence, it would be a privilege to show you all the ways we've improved.

8/10 - 좋아요

실제 이용하신 고객

2019년 5월에 1박 숙박함

2/10 - 너무 별로예요

Alexa 님, Tampa

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Will never go back here again. Stepped into my room for 30 seconds and left. Want a refund. Spent $70 for the people there to be obnoxious and the room to be disgusting.
2019년 5월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
My room was not clean. Beds were dirty. Thank God no bed bugs but the pillow cases were yellow, bathroom toilet had been used, shower curtain had mildew and there was ashes in the ash tray. One of my queen beds seemed broken. This will definitely not be a stop for me again. The staff however on duty was really nice and did the best she could considering the busy checkins
2019년 5월에 1박 숙박함
답변 제공: Guest Relations 님, 2019년 5월 29일
Property cleanliness is vital to our team, and we are so sorry that your accommodations did not meet our high standards. Housekeeping will be spoken to, and improvements will be made. It does make us happy, however, that our staff was attentive and made you feel welcome. We would love nothing more than to welcome you back and improve your perception of us. Give us another chance.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
2019년 5월에 1박 숙박함
답변 제공: Mr P 님, 2019년 5월 14일
We will try to make you more comfortable and happy in next visit .

2/10 - 너무 별로예요

Bai 님, SC

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 5월에 1박 숙박함
답변 제공: Mr P 님, 2019년 5월 11일
I have gone through my system and could not find any guest by the said name . Would like to confirm guest name and room number , checkout date . Thanks

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 5월에 1박 숙박함
답변 제공: Mr p 님, 2019년 5월 14일
We will try to improve and satisfy your next visit .

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Called and asked for an early check in. Staff was very accommodating. The buildings are old. The parking lot hasnt been repaved or sealed in years and all the trees had been limbed to make them bare. We were tired and needed a nap. The staff was lively and carrying on outside (and that was okay because it waa 12 noon) which made it difficult for us to get any sleep. The rooms had newer hard surface floors. Our tv remote did not work. There was garbage beside the bed from the previous lodger. As well as a dirty washcloth hanging over the shower head. Its basically one step above sleeping in the street
2019년 5월에 2박 숙박함
답변 제공: Mr p 님, 2019년 5월 9일
I do appologize for your inconvenience . Would like to know your room number .

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was just terrible everything is broke beds broke towels and washcloths are nasty and does horribled but no bed bugs that's the one good thing I didn't hold thing
2019년 5월에 3박 숙박함
답변 제공: Mr P 님, 2019년 5월 9일
We are trying to update property and make guest feel comfortable . Would like to know your room number .

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Customer service is good a lot of roaches not clean very well did not feel safe you can tell a lot of drug dealing i will not stay again.
2019년 5월에 1박 숙박함
답변 제공: Mr p 님, 2019년 5월 12일
We have regular termite and pest control at our property would like to know your room number

6/10 - 괜찮아요

cesar

좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
NOT BAD FOR A RUNDOWN HOTEL
THE HOTEL WAS IN BAD SHAPE, BUT IT WAS CONFORTABLE. CLEANED, BUT DOOR WERE NOT SECURE, WINDOWS CURTAINS NOT PROPERLY PLACED. TV HAD NO CONTROL. AND NO COFFEE IN THE MORNING. BUT IT WAS CONFORTABLE.
2019년 4월에 1박 숙박함
답변 제공: Mr P 님, 2019년 5월 14일
We serve coffee from 6:30am to 10am . After that we try to serve if guest ask for it . We are doing renovations . In your next visit hope so you will be happy .

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was booked when i got there. Orbitz gave me a hotel that was full i was so embarrassed and shame because i paid for the room threw Orbitz and when I got there no rooms and it took over 2 hours before Orbitz put me in another hotel. This was the most terrible night i ever had
2019년 4월에 1박 숙박함
답변 제공: General Manager 님, 2019년 5월 4일
We're disappointed to see that you were unable to stay and experience our clean, comfortable accommodations. Our team does our best to ensure everyone can rest well with us; when your travels return you to Florence, we'd love to have another chance at hosting you under our roof. Wishing you all the best.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스
Staff excellent. Room under renovation n very aged....
2019년 4월에 1박 숙박함
답변 제공: Mr P 님, 2019년 5월 14일
Thanks for your good comments , will try to maintain that and hope to see you soon .

2/10 - 너무 별로예요

Gabriel

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Sucio, ropa de cama sumamente deteriorada (desgastada) y bed bug como cortesía. Pésimo hotel, me retiré inmediatamente.
2019년 4월에 1박 숙박함
답변 제공: Mr P 님, 2019년 5월 14일
Sorry cannot understand the language .

4/10 - 별로예요

Robert

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2019년 4월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
Definitely get what you pay for! Was very dirty; there was trash on the bathroom floor, the shower hadn’t been cleaned, the towels had stains all over them and so did the floor.
2019년 4월에 1박 숙박함

8/10 - 좋아요

Strep

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
Great night convenient to all. Very Friendly patrons and lady's of the night welcome party goers. well lit for safety and security while getting lit. Lots of life and wonders the pool is fantastic to relax . only thing missing was a sharps container
2019년 4월에 1박 숙박함

2/10 - 너무 별로예요

GAËTAN

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
endroit pas securitaire ,malpropreté et drap brulure de cigarette et pas encourageant !
2019년 4월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The updated faux wooden floor in the room I stated in
2019년 3월에 1박 숙박함

2/10 - 너무 별로예요

Christopher 님, Georgia

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Do NOT get a room here. Very unsafe area, and terrible service
2019년 4월에 1박 숙박함

2/10 - 너무 별로예요

Clifton

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
DON'T WASTE YOUR MONEY
There's no hotel in the world this run down. A park bench in central park new york is better.
2019년 3월에 1박 숙박함

2/10 - 너무 별로예요

Fernanda

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
worst place I've had or the displeasure of being
this was the worst place I have been in my life, this hotel could not be run for hygiene and health reasons, full of cockroaches, spiders and mites, extremely dirty sheets with cigarette ash, hair and thick dry stains, plus smell unbearable of cigarettes. my son lay in the bed of shorts in less than 5 minutes raised all red full of red pellets and allergy due to lack of hygiene, this place can not work, the website hotels.com should not accept on their platform a place like this. and he did not want to give me back my money, they told me to get in touch with the site that owed me the money. after all, I could not stay for 12 minutes or so the lack of conditions of the place. I want my money back!!!!
2019년 4월에 1박 숙박함