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모텔 6 스톡턴, 캘리포니아 - 차터 웨이 웨스트 여행 후기

2 out of 5
모텔 6 스톡턴, 캘리포니아 - 차터 웨이 웨스트
817 Navy Dr, Stockton, CA

이용 후기

6.6
평점 10 - 훌륭해요. 419개 이용 후기 중 98개" "
평점 8 - 좋아요. 419개 이용 후기 중 113개" "
평점 6 - 괜찮아요. 419개 이용 후기 중 78개" "
평점 4 - 별로예요. 419개 이용 후기 중 59개" "
평점 2 - 너무 별로예요. 419개 이용 후기 중 71개" "

7.2/10

청결 상태

7.4/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

5.6/10

친환경

이용 후기

4/10 - 별로예요

Darren

출장 여행
The TV is not working right, plus the security here is non existent. But other than that it's ok
2024년 2월에 5박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 29일
Hi Darren,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 - 너무 별로예요

Saraa

2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 14일
Hi Saraa, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 - 너무 별로예요

Tommy

가족 여행
별로예요: 편의 시설/서비스
I was charged twice for one night
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 26일
Hi Tommy, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 - 좋아요

Jaimie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff was great, room was clean, parking lot clean, but 2 ice machines and both broken?And no chair In my room? Ice machines have been broke for at least 6 months or longer. No chair happens every other time. Other then those 2 issues, everything else was great
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 12일
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

8/10 - 좋아요

Isela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only thing I didn’t like was that is was confusing to find the entrance to the facility. Everything else was good. Service was good and the location is accessible to the freeway to get back on the road.
2023년 11월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 12월 5일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 - 괜찮아요

Juan 님, Fresno

단체 여행
좋아요: 편의 시설/서비스
Nada
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 4일
Hi Juan,Thanks for your review, we really appreciate the support. Maz K.#Team6

2/10 - 너무 별로예요

Jeffrey

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
When I arrived I was told I could nit check in due to the system being down and I would not be able to check in. When I asked about a refund I was then able to get checked in. The room had paint spots on the floor and some red stain on the floor . The curtains had a huge white stain on them. The tub had some brown stains and hair in it. The room smelled of smoke. I was also scratched ny the metal frame at the emd if the bed. I also was never given a key to the room so the ladies opened the door and let us in. The door didnt close completely.
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 4일
Hi Jeffrey,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 - 훌륭해요

mingchu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

8/10 - 좋아요

Thomas

2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

Janice

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disgusting!
Doesn’t even rate one star. From the smell of the room to ugly decor, holes in the bedspread, damaged furniture with broken edges and burn marks, some lights didn’t work, no toilet lid and the seat was really loose, constant sound of crickets and trucks so close it sounded like a rock quarry and then there was the spider and some other bigger unidentified flying insects (plural!). Loud drunks at 2:30am followed by the stench of cigarettes. Most every door looked like it had been inflicted with a beat down. I could not get out of that room fast enough! I used to stay at Motel 6 in Arizona for spring training years ago and they were nice. Not the case at all for this location. However the AC and fan did work and there was running water. Never again will I stay at a Motel 6.
Dented door
Broken desk
Insect!
2023년 8월에 3박 숙박함

2/10 - 너무 별로예요

Tim

연인과의 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When we arrived at 4 pm, we could not enter the lobby; only the window was open (a very seedy part of town). Taped to the window was a note written on a piece of paper that said "No wifi, no TV. Sorry for the inconvenience." Since we didn't know if any other motels had vacancies, we decided to pay. The bedspreads in our non-smoking room had several cigarette burns in them, and my wife found a strange-looking small bug on the bed. After calling Motel 6 corporate offices (who told us that they would contact the hotel manager, but it was his decision whether or not to do anything to help us), my wife started crying and said she would ask for our money back, which the clerk begrudgingly did. We finally found a vacancy at another motel that was clean, neat, had TV and wifi, and was 12 miles closer to our destination.
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 9일
Hi Tim,After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

4/10 - 별로예요

Xitlalic 님, Culiacan

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I couldn’t even spent the night there! The room looks dirty and unsanitary. The area unsafe and kinda scary.
2023년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 7일
Hi Jimmy,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 - 별로예요

Francisco 님, Victorville

연인과의 여행, 출장 여행
별로예요: 숙박 시설 상태 및 시설
The are is full of prostitution in the street in side of the hotel parking
2023년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 7일
Hi Francisco,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
nope, nope, nope and nope
After checking in with the nice woman (through a window) I was going to park near my room. I had my dog with me and I was a single traveling female. I did not even stay at this hotel due to the unsavory character and environment of this place. guys, peeing in the parking lot, people hanging out in their doorways looking suspicious, people acting strange in the parking lot. I was so apprehensive of all the outside activities I immediately left. Headed to the next town south and stayed there.
2023년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 7일
Hi Traveler,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

4/10 - 별로예요

Cecelia

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Seemed a little sketchy. Lots of cars pull in and out on a weekend, visiting rooms.
2023년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 1일
Hi Cecelia, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

2/10 - 너무 별로예요

Juan

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
I did not feel safe a lot of movement going on around the hotel like drug dealers prostitution loud music couldn’t sleep
2023년 5월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 5월 24일
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 - 훌륭해요

Nicole

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

James

2023년 4월에 1박 숙박함

4/10 - 별로예요

Darree

반려동물 동반 여행
별로예요: 청결 상태, 편의 시설/서비스
Property wa loud with trucks and traffic running all niight. The non smoking smelled of cigaretts and marjina had to let the room air out before using it. People hanging around and walking through property thay were not staying there.
2023년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 4월 19일
Hi Darree,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 - 훌륭해요

Jesus Armando

2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Ramon

단체 여행, 연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Bien pero falta un poco de limpieza
2023년 3월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 3월 22일
Gracias por compartir su evaluación. ¡Nos alegramos de que haya disfrutado de su estancia! ¡Hasta la próxima, te dejaremos la luz encendida!nancy y.#equipo6

10/10 - 훌륭해요

Mary

2023년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stockton quick trip
Clean, comfortable bed.
2023년 2월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 2월 8일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 - 너무 별로예요

Chuck

반려동물 동반 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Industrial area. Semi trucks drive like a bat out of hell hole. Muddy allover to walk dog. Dark. Sorry but this place needs shut down.
답변 제공: Summer 님, 2023년 1월 26일
Hi ChuckAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Summer#Team6

10/10 - 훌륭해요

Jonathan

2022년 12월에 1박 숙박함

2/10 - 너무 별로예요

Alison

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cars in the parking lot blasting loud music until 2am right outside of our room with a bass so loud it was making things rattle
2022년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 11월 29일
Hi Alison,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 - 좋아요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice place to stay
Room was clean. Bed was comfortable. air conditioner worked great. Check in lady was cute. looked great in tight gray camouflaged leggings. i wished i got her number. lol!
2022년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 11월 29일
Hi Joseph,Thank you for sharing your review. We are glad you enjoyed your stay! Lilith#Team6

6/10 - 괜찮아요

Alexander

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked that my room was clean and bug free. Location in room was upfront in a well lit area which was also great. I went to get a bucket of ice and the back area of building felt more like you had to be on your guard because there were more people who were lounging/sleeping in the hallway or stairs and just with their own guard up; things can escala if pushed by anyone.maybe its just me and my mama bear instincts kicking in wanting my family to feel safe walking out to my car or outside the room, maybe its also the feeling of this serial killer who is still uncaptured and we were near the location and my husband traveled early to go to work. That was another thing, out of the 4 nights we were booked, my husband worked 2 days and left at 4am..at that time there were already people driving in and circling the area and leaving. Or suspicious activity in their car as it idles. I want to justify my review that the motel is right off the freeway and just gets many walks of life coming through, maybe its just the area and that' why there was much activity outside my room..I can say that the staff was nice when i spoke to them, once again my room was bug free and clean. There was no housekeeping as I stayed there but I think that's a new rule if people stay there for a certain amount of time. I did get new trash bags when i requested. I don't usually use their towels as i travel with my own but Im sure that can be accommodated if requested. I would stay another visit if needed. :)
2022년 9월에 4박 숙박함
답변 제공: Brand Experience Team 님, 2022년 11월 29일
Hi Alexander, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

10/10 - 훌륭해요

alicia

2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Russell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Maria was wonderful!
Check-in receptionist Maria was wonderful - courteous, extremely helpful, and sensitive to our needs. Whatever your paying her it's not nearly enough.
2022년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 11월 29일
Hi Russell,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 - 너무 별로예요

Jose

단체 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lamentablemente fue una mala experiencia, había mucho desorden en el lugar, gente haciendo fiestas en los pasillos y en los parqueos, no lo recomiendo nosotros inmediatamente sentimos mucho temor, no hay seguridad en ese mismo momento cancele mi reservación y seguí mi camino
2022년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 11월 29일
Hola Jose,Gracias por tomarse el tiempo para revisar su reciente estadía con nosotros. Nos gustaría disculparnos por cualquier inconveniente que haya tenido como invitado. Nos mantenemos en un estándar alto y planeamos darle a este problema la atención que merece.Son valiosos huéspedes como usted los que siempre nos impulsan a ser mejores, y le agradecemos que nos lo comunique.Lilith#Team6

8/10 - 좋아요

Michel

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very seedy area. Very noisy and close to I 5 freeway.
2022년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 11월 29일
Hi Michel,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

2/10 - 너무 별로예요

julieto

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No
2022년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 11월 29일
Hi Julieto,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6

10/10 - 훌륭해요

alicia

2022년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 11월 29일
Hi Alicia,Thank you for the perfect rating!Lilith#Team6

2/10 - 너무 별로예요

julieto

가족 여행
Not at this time
2022년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 11월 29일
Hi Julieto,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 - 너무 별로예요

Armen

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is one of the worst motel I have ever had in my life and I’m never gonna be go back to that place again, dangerous place dangerous peoples, all night drugs selling or doing something in side the area i saw from window and people screaming talking loud I don’t know , it is one of the crazy place and I’m going to give them from #0
2022년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 11월 29일
Hi Armen,After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

2/10 - 너무 별로예요

Claudia

2022년 8월에 1박 숙박함

2/10 - 너무 별로예요

sadeq

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I don’t stay I leave
2022년 8월에 1박 숙박함

2/10 - 너무 별로예요

Cinthya

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay away from this POS motel!
Stay away from this pos motel if you are traveling with family. Loud obnoxious people all night long with loud music, loud screams and smoking and drinking all night long outside their hotels rooms and in parking lot. Rooms are filthy. Bed sheets are stained and not cleaned whatsoever. Bathroom is disgusting and rooms smell terrible. The list could keep going ….
2022년 8월에 1박 숙박함

4/10 - 별로예요

Sweetness

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
So noisy and the ice machine was broken
2022년 8월에 1박 숙박함

6/10 - 괜찮아요

Nicole

가족 여행
좋아요: 청결 상태, 객실의 편안함
The booking said there would be a microwave which was not correct. Also, the total on hotels.com was higher than what the front desk told me
2022년 7월에 1박 숙박함

2/10 - 너무 별로예요

Davesha

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Trouble location next to truck stop ..it’s men & Prostitutes walking all night ..in n out door closing ..back area was terrible smelled like crack ..it was terrible I really want my money back didn’t feel safe ..
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Janice

2022년 7월에 1박 숙박함

8/10 - 좋아요

Froylan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
It was nice.
2022년 7월에 1박 숙박함

4/10 - 별로예요

Stuart

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not enough towels, air conditioner didn't work very well, pool was closed.
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Traci

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
They were friendly and courteous..,I called to let them know it was going to be a late check in, but they made a note and all was good.
2022년 7월에 1박 숙박함

2/10 - 너무 별로예요

Stephanie

연인과의 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I payed cash and they’ve charged my card
2022년 6월에 1박 숙박함

2/10 - 너무 별로예요

Stephanie

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
I paid cash and they also charged my card
2022년 6월에 1박 숙박함

10/10 - 훌륭해요

Patricia

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 2박 숙박함

10/10 - 훌륭해요

Justin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a nice stay much needed rest
2022년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 6월 9일
Hi Justin, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Lilith #Team6