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수퍼 8 바이 윈덤 레인스빌 여행 후기

2 out of 5
수퍼 8 바이 윈덤 레인스빌
46 Roy Sanderson Ave, Rainsville, AL

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 462개 이용 후기 중 166개" "
평점 8 - 좋아요. 462개 이용 후기 중 129개" "
평점 6 - 괜찮아요. 462개 이용 후기 중 71개" "
평점 4 - 별로예요. 462개 이용 후기 중 45개" "
평점 2 - 너무 별로예요. 462개 이용 후기 중 51개" "

7.4/10

청결 상태

8.0/10

직원 및 서비스

6.4/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

10/10 - 훌륭해요

Chong Hun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 9월에 1박 숙박함
답변 제공: Kris 님, 2017년 10월 14일
Thank you for your review of Super 8 Rainsville. We are pleased that your stay was a 5-star stay. Have a great day.

2/10 - 너무 별로예요

Susan

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Entire second floor smelled horrible! Overwhelming cigarette and drug smells. Had to leave and go to Hampton in could not stay it was so awful.
2024년 4월에 1박 숙박함
답변 제공: lou 님, 2024년 4월 8일
We would always be willing to move your room to the first floor where there is no smoking. So very sorry for the inconvenience. Please consider giving us another opportunity to have a pleasant stay.

8/10 - 좋아요

Linnea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very comfortable king size bed!
2024년 4월에 1박 숙박함
답변 제공: lou 님, 2024년 4월 5일
Thank you so much for your review! we love to hear positive things about our hotel. Please come again. thanks Lou Chadwick

8/10 - 좋아요

Shannon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 1박 숙박함
답변 제공: lou 님, 2024년 4월 5일
Happy your stay was good, Please come again.thanks, Lou Chadwick

6/10 - 괜찮아요

Brylee

별로예요: 청결 상태
2024년 1월에 1박 숙박함

8/10 - 좋아요

Kim

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I would stay again Bed was comfortable We had micro wave and fridge Breakfast was just ok wish they had peanut butter for the bagel Good price and very quiet
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Patricia

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean room. Friendly staff.
답변 제공: lou 님, 2024년 4월 5일
Wonderful to see your Awesome review! We will look forward to your next stay!Thanks, Lou CHadwick

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함

2/10 - 너무 별로예요

Kansas

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Let me start by saying I have religiously stayed at this hotel for the last 10 years at least once a year while visiting family and this was the absolute worst hotel experience I have ever had. Our first room had holes in the wall, cracks in the sink, cigarette burns in bed linens was all we noticed...at first. I asked the night staff person for a rollaway bed for my son which he did bring but that was it. No linens or pillow so he had to use his travel set. When we woke up the next day we found ants EVERYWHERE!!! When brought to the gentlemens attention he didn't even question or ask why i asked to switch rooms he just gave me a new room, which actually had someone already in it. So back down to finally get another room which did appear to cleaner and more well kept. However when we woke up the next morning we were unable to take showers due to the ants that had taken over the shower, ceiling, and sink. NEVER again! The breakfast is a literal joke, stale pastries and warm milk/juice. BUT I will say the two women we dealt with were very kind and I feel as though their hands were tied by the gentlemen who runs the place (btw he was dressed in ratted sweat clothes with stains on them and flip flops exposing his ungroomed feet) real professional of a front desk personnel.
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Jennifer

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

TOMMY

2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Danielle

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bugs in the room, bathroom and walls. Patches of carpet missing randomly. AC/ heater didn’t work. Wouldn’t recommend.
2023년 11월에 1박 숙박함

4/10 - 별로예요

Leon

연인과의 여행, 반려동물 동반 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This stay was more questionable than the last time we stayed there. The air unit in our room did not work at all. They offered to switch our room but we declined due to it not being too cold or too hot and we were only staying 1 night. The next morning we got up to a large infestation of ANTS! I had left a single serving pack of crackers laying there because I needed just one out of the package to take after taking my pills. It was full of the ants and we like to never got them all off our cups we had taken to drink our hot chocolate out of the next morning. And the breakfast was very lacking.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great room, great service
Our room and the whole hotel lookes clean and smelled good. It was quiet and i slept great.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Jacobe

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Jacobe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Robert

2023년 11월에 4박 숙박함

2/10 - 너무 별로예요

Stefan

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I would not recommend no one to stay in this junk of a hotel. There was bed buds in the room in both beds and the manager states there was nothing when I clearly have documented proof
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Melissa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy check in
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Anthony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
The only thing that was a disappointment is the TV had lost the first 25 channels which was a channel that I was hoping to watch a football game on while I was resting for the next day. But other than that everything was fine.
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
When we arrived inside it had a smell. The pictures on the site were NOT what it looked like. The rooms were out dated, not a good experience.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Kim

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함

2/10 - 너무 별로예요

Jonathan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bugs everywhere
2023년 9월에 1박 숙박함
답변 제공: Mike 님, 2023년 10월 13일
We apologise for inconvenience we are investigating case and update We appreciate your review

4/10 - 별로예요

실제 이용하신 고객

출장 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The toilet was broken, the room smelled
2023년 9월에 2박 숙박함
답변 제공: Mike 님, 2023년 10월 13일
We appreciate your business and review We have 24/7 management team always there to help if any issue solve on front desk including Housekeeping, Thanks you

10/10 - 훌륭해요

david

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super Clean
Samantha was very Nice . She was in a happy mood And help me with all my needs
2023년 9월에 1박 숙박함
답변 제공: Mike 님, 2023년 10월 13일
We appreciate your business and review Thanks you for all 10 , we make sure every stay You can enjoy clean room & Best service

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Mike 님, 2023년 10월 13일
We appreciate your business and review Thanks you for all 10 , we make sure every stay Great and enjoyable Thanks you

8/10 - 좋아요

Shay

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Toilet didn’t flush. Tv would t come on. Stayed here several times and usually don’t have a problem… but the other room I booked only had 1 towel and 1 pillow for a king bed…
2023년 8월에 1박 숙박함
답변 제공: Mike 님, 2023년 10월 18일
We apologise for inconvenience we have 24/7 service on front desk anything needed one call Thanks you for your business

10/10 - 훌륭해요

Bill

2023년 7월에 1박 숙박함
답변 제공: Mike 님, 2023년 8월 1일
Thanks you for all star review and business Thanks you

8/10 - 좋아요

Shaylynn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I’ve stayed here many times. It’s always good, however this last time, the heat was left on and it was 96 degrees outside and it took forever to cool the room down
2023년 7월에 1박 숙박함
답변 제공: Mike 님, 2023년 8월 1일
Thanks you for your comment , Next stay we make sure your a/c on in room We replace new air conditioner should be better Sorry for inconvenience, Thanks you

8/10 - 좋아요

Shaylynn

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
I’ve stayed here several times. No huge complaints. My tv wouldn’t work with remote, called the desk he came right up. Never have had big issues here. It’s convenient and the price is right.
2023년 7월에 1박 숙박함
답변 제공: Mike 님, 2023년 8월 1일
Thanks you for your review and business We appreciate your support , Thanks you

8/10 - 좋아요

Brian

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Mike 님, 2023년 8월 1일
Thanks you for business and supportThanks you

10/10 - 훌륭해요

Dani

좋아요: 청결 상태, 직원 및 서비스
2023년 6월에 7박 숙박함
답변 제공: Mike 님, 2023년 8월 1일
Thanks you for your all review Thanks you

8/10 - 좋아요

Alan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I liked it because it was quiet with plenty of parking,walking distance to eating establishments or less than a mile to drive to different restaurants.The only thing that we didn't like was it smelled a little like smoke
2023년 6월에 3박 숙박함
답변 제공: Mike 님, 2023년 8월 1일
Thanks you for your support and business we make sure ,as your requirements Thanks you

8/10 - 좋아요

Teresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Mike 님, 2023년 8월 1일
Thanks you for review and business Thanks you

10/10 - 훌륭해요

John

2023년 6월에 1박 숙박함
답변 제공: Mike 님, 2023년 8월 1일
Thanks you for all star Thanks you

8/10 - 좋아요

Julie

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The guy that checked us in was super nice. We went to our room and the smoke smell was awful. We immediately went back to the front desk and got our money back without a problem. He apologized. It has been 2 hours and i can still smell the smoke on my clothes and in my hair.
2023년 6월에 1박 숙박함
답변 제공: Mike 님, 2023년 8월 1일
We apologise for inconvenience, generally we have on premises house keeper any issue we solve Thanks you for your review and update in this matter, we take seriously step to update smoking issue Thanks yiu

4/10 - 별로예요

Uvaldo

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lacks a lot to be desired...
The lobby was filthy, I had to wait on the clerk for maybe 10 minutes to come to the desk so I could check in. When he did return, he was very unprofessional and sloppy in his appearance. I know we're all struggling to find people that want to work...but this was not what a hotel company wants in representation or first impressions.
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was my first time staying at this property but I will return. I travel through this area several times per year. It is a few miles from Fort Payne but it is worth the drive.
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel is a little off the interstate but well worth the few extra minutes to get there. Miss Lou is an excellent manager who helps maintain and manage this immaculate facility. If you are headed to Fort Payne, I highly recommend this hotel.
2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Kelli

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room was nasty. There was blood on the curtains and wall. The carpet was filthy and the room smelled horrible.
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Stacey 님, Bremen

2023년 4월에 1박 숙박함

4/10 - 별로예요

Hannah

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
BED BUGS
BED BUGS!!! We stayed in room 216. After checking in we went to eat and came back. My sister in law started getting bit so we checked around the matresses and found bed bugs!!! We packed up everything and left. The only good thing I can say is that it appeared clean and they refunded my money within 24 hours.
2023년 4월에 2박 숙박함

4/10 - 별로예요

Carie 님, Scarborough

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed for 1 night while we were headed south. At check in the father and son had no idea what they were doing. I did not see a pet fee online. At check in we were told it was $20 and we needed to pay with cash only. We went into our room, I turned on the bathroom sink and I got soaked with a leak from the faucet. I went to the front desk and they switched us to a different room on the second floor. Both rooms that we tried were supposedly non-smoking, but the both reeked of smoke. The second room at least the faucet didn't leak. The room was half renovated. There were no night stands, no table to sit at, only a desk. The room had horribly old, dirty carpet. The next morning for breakfast, if you can call it that there were 2 bagels, 2 pieces of bread, oj and coffee. There were also packets
2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Keri

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely disgusting and moldy!
The room was disgusting! Mold all over, stains all over the carpet, sticky lamps and table tops, filthy bathtub, and bathroom. The hotel door didn't close unless you flipped the latch and it smelled musty and moldy. I will not recommend it and will never stay there again.
2023년 3월에 1박 숙박함
답변 제공: Mike 님, 2023년 3월 30일
We apologise for inconvenience, alway 24 hours staff on premise,If you notified they alway change room or make correct , we still investigate this matter ,again we apologise Thanks you

10/10 - 훌륭해요

Angel

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
The shower in my room had a broken shower head and the curtain was loose in the shower. Other then that perfect stay
2023년 3월에 1박 숙박함
답변 제공: mike 님, 2023년 3월 13일
we appreciate your review and business , we make sure some maintenance issue as your advise ,Thanks you

10/10 - 훌륭해요

Cristofer

2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy accessible
2023년 2월에 2박 숙박함
답변 제공: mike 님, 2023년 3월 13일
Mr Joseph we appreciate your review and business , Thanks you for all star, c u soon ,Thanks you

4/10 - 별로예요

Leon

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Terrible
It was terrible. Beds worn out. Could not sleep. Breakfast was just ok if you like stale bread. Will not stay there again
2023년 1월에 2박 숙박함
답변 제공: Josh 님, 2023년 2월 4일
We apologize for the inconvenience caused. We will make sure that you have better experience next time.

2/10 - 너무 별로예요

Korey McDaniel

2023년 1월에 1박 숙박함
답변 제공: Josh 님, 2023년 1월 27일
We apologize for the inconvenience caused. We would like to know where we can improve

10/10 - 훌륭해요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 2박 숙박함
답변 제공: Josh 님, 2023년 1월 10일
Thanks for your kind gesture. We appreciate your reviews and we are always keen to upgrade if informed.