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수퍼 8 바이 윈덤 마운트 버논 여행 후기

2 out of 5
수퍼 8 바이 윈덤 마운트 버논
401 Interstate 30 W, Mount Vernon, TX

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 247개 이용 후기 중 87개" "
평점 8 - 좋아요. 247개 이용 후기 중 77개" "
평점 6 - 괜찮아요. 247개 이용 후기 중 38개" "
평점 4 - 별로예요. 247개 이용 후기 중 28개" "
평점 2 - 너무 별로예요. 247개 이용 후기 중 17개" "

7.8/10

청결 상태

8.0/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

Chelsea

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient and easy check in/out! Perfect for our needs for this trip! Staff was great. Room was perfect. Super convenient parking for amount of rooms available as well!
2024년 4월에 1박 숙박함
답변 제공: front desk 님, 2024년 4월 17일
Thanks so much for the very kind review and we do appreciate your business. Safe travels please stop again if ever in the area.

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: front desk 님, 2024년 4월 17일
Thnaks so much for taking the time to review.

4/10 - 별로예요

Paul

출장 여행
Booked for the wrong date
2024년 3월에 1박 숙박함
답변 제공: front desk 님, 2024년 4월 4일
We are sorry for the inconvenience.

10/10 - 훌륭해요

Rusti

2024년 3월에 1박 숙박함
답변 제공: front desk 님, 2024년 4월 13일
Thanks so much for the review

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 17일
Thanks so much for taking the time to leave a review! We hope youll stop by again. safe travels

10/10 - 훌륭해요

Marilyn

2023년 12월에 1박 숙박함
답변 제공: front desk 님, 2023년 12월 29일
Thanks so much for the review. We appreciate you taking the time to let us know about your stay. Please come again. Happy Holidays

8/10 - 좋아요

preston

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: front desk 님, 2023년 11월 13일
Thanks so very much for the review! We hope youll return. Safe travels

10/10 - 훌륭해요

Tracy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: front desk 님, 2023년 10월 25일
Thanks so much for taking the time to leave a review.

10/10 - 훌륭해요

JAY 님, Deer Park

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I've been staying here once about every two months since 2005. I deliver to Mnt. Vernon and Sroggins regularly. I've never had any problems. The rooms are clean and the beds are comfortable. The renovations are great. Me and coworkers are thankful for the truck parking in the back and restaurants in walking distance. The security cameras are a bonus.
답변 제공: Front desk 님, 2023년 10월 10일
Thank so very much for the kind review! we are so proud of our establishment and are grateful to have such wonderful parking for our drivers. We appreciate your business. Until next time Safe travels

10/10 - 훌륭해요

GINA

2023년 10월에 1박 숙박함
답변 제공: front desk 님, 2023년 10월 28일
Thank you for taking the time to leave a review! We appreciate our guests and hope you have safe travels and come again

10/10 - 훌륭해요

Sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
👍
2023년 10월에 1박 숙박함
답변 제공: front desk 님, 2023년 10월 8일
Thank you so much for taking the time to leave a review! We appreciate you and hope you have a great day.

10/10 - 훌륭해요

Tegan

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 출장 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unexpected! We booked it so last minute, we were really surprised in a good way.
2023년 10월에 1박 숙박함
답변 제공: front desk 님, 2023년 10월 7일
Thanks so very much for the kind review and we are thrilled that you enjoyed our hotel. We hope to see you again

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic
No frills but clean, tv bigger than some of the more expensive choices, comfortable bed, will stay again if in the area. Frint desk service was friendly, easy, and fast for check in. Parking lot clean as well and there is tractor-trailer parking in the back which is awesome and hard to find.
2023년 9월에 1박 숙박함
답변 제공: Front desk 님, 2023년 9월 27일
Thank you so so much for the awesome detailed review. We appreciate it more than you know and are grateful you chose us to stay. We hope youll remember us for the next round. Safe travel.

4/10 - 별로예요

Laurie

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The smell of mold was so strong when I walked in the room.
2023년 9월에 1박 숙박함
답변 제공: Front desk 님, 2023년 9월 7일
We truly apologize and really wish you had said something at time of check in. Especially if it was "as soon" as you walked in the room. We see you are still on the property in the same room with no problems at 11 pm at night.? We just changed out all carpets and had a full remodel last february and would have gladly switched you to another room that wasnt so stuffy. We never expect guests to stay in a room for over 12 hours and not be fully satisfied. That is just not up to par or our persoal standards. If we are graced with your presence again we hope you will inform us at the time of issue and not just post a bad review without giving us the chance to correct the problem and so we may accomadate you right then. Sweet dreams and Thank you so much for staying with us and We hope you stay blessed and travel safe.

6/10 - 괜찮아요

Raul

2023년 9월에 1박 숙박함
답변 제공: Front desk 님, 2023년 9월 27일
Thanks for taking the time to leave a review. We hope to see you again.

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a nice hotel. Very quiet
2023년 9월에 2박 숙박함
답변 제공: front desk 님, 2023년 9월 4일
Thanks so very much for the kind review and for taking the time out. we appreciate your business and hope you have safe travels

10/10 - 훌륭해요

Lindsey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very clean,front desk very fast and friendly
2023년 8월에 1박 숙박함
답변 제공: front desk 님, 2023년 9월 1일
Thank you so much for taking time out to leave a review. We appreciate your business and hope youll come again soon.

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Quite and somewhat comfortable.
The staff was great. The room was ok. The Tv remote didn’t work, and there were no controls on tv to work volume, or anything. There was something black on the tub, so, couldn’t use tub, except to shower.
2023년 8월에 2박 숙박함
답변 제공: front desk 님, 2023년 9월 13일
Hey there! Thanks so very much for taking the time out to leave us a review. We are truly sorry about the remote but we do keep extras on hand for times like these. Please just let front desk know and we will be sure to fix every issue that we are able. As far a black in tub i do apologize about that. Several of our tubs have been cracked by previous guests and our maintenance man uses a waterproof putty to fill in the crack and it is colored. Not pretty but it does the job. We hope you are having a fantastic day and youll see us again soon. Safe travels!

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recommend
Rooms are clean,updated and we slept well. Parking is well lit and secure. Quiet surroundings. Front desk was great. Check in was easy. No complaints.
2023년 6월에 1박 숙박함
답변 제공: front desk 님, 2023년 8월 13일
Thanks so much for the kind words! Safe travels

8/10 - 좋아요

Allen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall a good place to stay in the Mt Vernon area. Breakfast is nothing fancy but is good enough for a quick eat and run. Rooms comfortable and clean and A/C is very good! Only complaint is the smell of the disinfectant cleaner that is used in the rooms as it was overpowering.
2023년 8월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 8월 6일
Thanks so very much for the detailed review! We appreciate you taking the time out for us. We wish you safe travels and a great day. please come again!

6/10 - 괜찮아요

Cara

가족 여행
별로예요: 편의 시설/서비스
Because of how the building is oriented, there are no rooms here that are shielded from the traffic noise on the interstate. Also, I'd forgotten toothpaste. When I asked the front desk if I could get one, they said they don't keep extra items like this. If you just need a place to crash and don't mind all night traffic noise, it's okay.
2023년 7월에 1박 숙박함
답변 제공: front desk 님, 2023년 8월 5일
Thanks so very much for taking the time to leave a review. We appreciate it. We apologize for the inconveniences. We hope you have safe travels.

2/10 - 너무 별로예요

Robert

2023년 7월에 1박 숙박함
답변 제공: Front desk 님, 2023년 8월 24일
We are sad to see a one with no explaination. We hope your stay was pleasant and we do apologize if any issue arose.

8/10 - 좋아요

Jean

좋아요: 청결 상태, 직원 및 서비스
Basic but great price and clean enough
2023년 7월에 2박 숙박함
답변 제공: Front desk 님, 2023년 7월 31일
Thanks so much for the review. We truly appreciate your time and business. Take care and we hope to see you again.

4/10 - 별로예요

Edward

가족 여행
별로예요: 숙박 시설 상태 및 시설
Pretty shabby
2023년 7월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 7월 8일
We are sorry your stay was not up to par. We wish you would have spoken to management or left a more detailed review that we can share with our staff. We hope you have a great day.

2/10 - 너무 별로예요

Fernando

출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This time was rough! Town was with no electricity at all due to a bad weather and i have to leave the day after I checked in because the room was getting really hot. I just wondering if they can implement a backup power source for the future.
2023년 6월에 3박 숙박함
답변 제공: Angela 님, 2023년 6월 22일
We are truly sorry for the inconvenience this caused. At this time we do not have a large enough generator to power 42 rooms. We just truly hope this type of electrical outage never happens again. It was rough for numerous northeast texas counties all the way to shreveport and towns in louisiana. We hope you found other accomadations and again we do apologize but straightline winds and tornadoes are just out of our control.

2/10 - 너무 별로예요

Lisa

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
We were denied a room, due to no electricity. We were never notified and drove 6 hours to the property. After arriving to check in, there was a sign posted on door stating “No Room; No Electricity.” We were not met by any employee to inform us and discuss how we would be refunded, since the money had already been deducted. I refuse to believe there was no way to contact me to let me know the situation, with email being accessible via phone or other easily accessible means.
2023년 6월에 1박 숙박함
답변 제공: Angela 님, 2023년 6월 20일
Hi there, we are truly sorry for the horrible inconvenience. We had no way to contact you as we lost power on 6-15-2023 due to tornados and straighline winds. If you look in the news it was a horrible incident and swepco was out of transmission for days. We just got our power back online today 6-19-2023 at 7pm and have issued a full refund and again we are so very sorry we couldnt get any information to contact our guests. We would have let you know if we had access to your email, phone, anything. We hope youll be understanding as this was absolutely the worst power outage our area has seen in years. Again we notified expedia of the full refund and should you have any furthur questions please contact us and we will answer. We hope you all were safe and will give us another chance. Thanks so much for understanding

6/10 - 괜찮아요

Mike

가족 여행
Really good security lights in parking lot make for a very bright room to sleep in. Curtains were inadequate to block out the light
2023년 6월에 2박 숙박함
답변 제공: Front desk 님, 2023년 6월 12일
We are sorry that our black out curtains werent adequate. We do have very well maintained security lights for safety. We appreciate your review and hope you have a great day.

8/10 - 좋아요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
convenient and reasonable pricing
2023년 6월에 1박 숙박함
답변 제공: Front Desk Angela 님, 2023년 6월 5일
Thanks so very much for the review. Safe travels

10/10 - 훌륭해요

Dulce

2023년 5월에 1박 숙박함
답변 제공: front desk Angela 님, 2023년 5월 31일
Thanks so much fo rthe solid 10. We appreciate our guests time and hope youll come again soon

10/10 - 훌륭해요

Jose Fernando

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to work!!
2023년 4월에 3박 숙박함
답변 제공: Front desk Angela 님, 2023년 5월 3일
Thanks so much for the solid 5! We appreciate you taking the time out to leave a review!

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great rate, Great hotel
This hotel is right off the highway. The front desk folks are very nice. I have stayed at this hotel 3 times in the last 5 months.
2023년 4월에 1박 숙박함
답변 제공: Front Desk Angela 님, 2023년 4월 30일
Thank you so uch for taking the time to leave a review! We appreciate our guests and hope youll return soon.

10/10 - 훌륭해요

Aaron

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great it was clean and kept up to date.
2023년 3월에 1박 숙박함
답변 제공: Angela Front Desk 님, 2023년 4월 1일
Thanks so much for taking the time to leave a review! We appreciate your business and hope to see you again soon. Safe travels.

8/10 - 좋아요

Jose Fernando

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
👍
2023년 3월에 3박 숙박함
답변 제공: Angela Front Desk 님, 2023년 3월 21일
Thanks so very much for taking the time to leave a review! We appreciate you and hope to see you again.

10/10 - 훌륭해요

Carrie

2023년 3월에 1박 숙박함
답변 제공: Angela Front Desk 님, 2023년 3월 16일
Thanks so very much for leaving a review! We appreciate you taking the time. Have a great day

10/10 - 훌륭해요

Jo Ann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Review
Stay was good. Some small repairs would be great. Check in was great.
2023년 3월에 1박 숙박함
답변 제공: Angela Front Desk 님, 2023년 3월 13일
Thank you so very much for taking the time to leave a review. We appreciate you and hope you have a great day. We hope to see you again. Take care

2/10 - 너무 별로예요

Tinamarie

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
Reaches and snobby towns people
2023년 3월에 1박 숙박함
답변 제공: Angela Front Desk 님, 2023년 3월 13일
Dear Ms Tinamarie, as a townsfolk yourself we are sorry you believe we are snobby. Front desk was extrememly nice upon checkout so we are not sure what you are referring to? We would gladly have worked with our local clients if something had been said during your stay not just at checkout. Even though your room was prepaid we would have went out of our way to compensate you for the issue as well as made sure to switch your room. We NEVER expect our guests to stay over 12 hours in a room with pests. But you waited and only then complained of roaches at checkout and when the owner checked the room he took pictures of damage to the shower walls. We do have pictures we will gladly send you if you contact us. We tried to contact you within an hour of you checking out but we are unable to get a reply. Your cell phone wouldnt accept voicemails. Please dont hesitate to call the owner Andy Patel and speak with him about compensation for the damages. We understand your frustrations due to the multitude of reviews you and your guests are leaving and hope you will contact us in return. Have a blessed day.

6/10 - 괜찮아요

dan

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
did not clean or redo room after first night. blamed everything on cable company, staff not coming in on weekend, or anything else except themselves.
2023년 2월에 2박 숙박함
답변 제공: Angela Front Desk 님, 2023년 2월 15일
Hi there, We truly apologize you were not happy with your stay. I never had the pleasure to be of help to you. We do have issues with our Suddenlink cable boxes being out of date and we are waiting on them to come replace every single box. We are at their mercy and time table to get our cable back up to date. It works perfectly except we do not have a guide/menu at this time. We are having to go old school and scan through channels but front desk does have a printed guide our Suddenlink represenative kindly sent us. It is annoying but out of our hands. We are hoping it will be fixed within the month. Second, all staff and even our owners were on property for the weekend so not sure what issue you had there or other issues we could have helped with. Would love to know who at the front desk you spoke with about any and all issues. Again we do apologize.Finally, our housekeeping do not do a full room service on stay overs unless requested. Just touch up room, make bed, change trash if needed, and replace towels. Again we are deeply sorry your stay was not up to par. God Bless and safe travels.

10/10 - 훌륭해요

michael

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stay was great!
답변 제공: Angela Front Desk 님, 2022년 12월 17일
Thank you so much for taking the time to leave a review! It is so appreciated. Safe travels

10/10 - 훌륭해요

Andre

2022년 12월에 1박 숙박함
답변 제공: Angela Front Desk 님, 2022년 12월 18일
Thanks so much for taking the time to leave a 10! We appreciate you and hope you have a great day. Safe travels.

8/10 - 좋아요

Barb

2022년 11월에 4박 숙박함
답변 제공: Angela Front Desk 님, 2023년 2월 16일
Thanks for taking the time to leave a review! Safe travels

6/10 - 괜찮아요

DAN

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
답변 제공: Angela Front Desk 님, 2023년 2월 16일
Thanks for taking the time to leave a review! Safe travels

10/10 - 훌륭해요

Maurice J

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very nice, room was well kept and clean, well lit parking.
2022년 10월에 2박 숙박함
답변 제공: Angela Front Desk 님, 2022년 10월 24일
Thanks so much for the kind words! Safe travels and we hope to see you again!

2/10 - 너무 별로예요

Don

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
2022년 8월에 4박 숙박함

8/10 - 좋아요

Don

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Room was clean
2022년 7월에 4박 숙박함
답변 제공: Angela Front Desk 님, 2022년 8월 3일
Thanks so much for the review! You are very appreciated. Safe travels

8/10 - 좋아요

Dale

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 7월에 1박 숙박함

8/10 - 좋아요

Cary

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay
Quiet, clean, and friendly.
2022년 7월에 2박 숙박함
답변 제공: Angela Front Desk 님, 2022년 7월 19일
Thanks for the kind review! We appreciate you.

6/10 - 괜찮아요

Darren

가족 여행
Shower is shabby and water floods the surrounding area.
2022년 7월에 1박 숙박함
답변 제공: front desk 님, 2022년 7월 16일
Thanks for taking the time to review. We apologize on shower. Maybe shower curtain was not magnified to inside of tub correctly. some guests even put curtain outside the tub which is incorrect and yes water will flood. Take care. Safe travels.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함
답변 제공: Angela Front Desk 님, 2022년 7월 15일
Thank you so much for taking the time to review! We appreciate it and hope you have a blessed day. Safe travels

8/10 - 좋아요

Matt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Gary

출장 여행
2022년 5월에 1박 숙박함
답변 제공: Manisha Patel 님, 2022년 6월 6일
Thank you for staying with us and god bless.