외관

수퍼 8 바이 윈덤 롱뷰/노스 여행 후기

2 out of 5
수퍼 8 바이 윈덤 롱뷰/노스
203 N Spur 63, Longview, TX

이용 후기

6.8
평점 10 - 훌륭해요. 508개 이용 후기 중 130개" "
평점 8 - 좋아요. 508개 이용 후기 중 138개" "
평점 6 - 괜찮아요. 508개 이용 후기 중 96개" "
평점 4 - 별로예요. 508개 이용 후기 중 58개" "
평점 2 - 너무 별로예요. 508개 이용 후기 중 86개" "

7.2/10

청결 상태

7.2/10

직원 및 서비스

5.8/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

2/10 - 너무 별로예요

Crystal

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Artillious

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, nice location affordable!
2024년 4월에 4박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 8일
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 - 훌륭해요

Damian

2024년 3월에 1박 숙박함
답변 제공: Gunna 님, 2024년 4월 4일
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

6/10 - 괜찮아요

Chassity

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
One thing I need to warn you that they require $50 deposit for the hotel stay, however their pet fees is a bit ridiculous.Definitely not pet friendly free whatsoever. Overal it’s very clean and upgraded very nicely. And it seems like I’m a very busy area yet quiet at night
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 30일
Dear Guest,Thank you for reaching out to us. We apologize for the inconvenience faced by you and never want our customers to have a bad experience. We have escalated this issue to our Management and you will get your deposit amount in 7-8 business days depending on your bank. If you have any queries regarding the deposit, please call up the property for further assistance

2/10 - 너무 별로예요

edward

2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 15일
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

2/10 - 너무 별로예요

Amanty

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property was horrible it had roaches and dirty bed sheets that they refused to change
2024년 3월에 6박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 30일
Dear Guest,It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. Our Team hopes you will give us another opportunity to provide you with a better stay.

10/10 - 훌륭해요

William

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 30일
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 - 훌륭해요

edward

2024년 3월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 6일
Dear Guest,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

6/10 - 괜찮아요

david

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I have stop using you guys and I was using you at least once a day so this is the way a gold member is treated .and you wili nit even rrspknd to me BBB is my next emaik if you fint respond back thank yku fjr your rrsoect
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 30일
Dear Guest,We are distressed to see you unhappy and never want our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I always stay at this hotel it's the cleanest hotel at a cheap rate
2024년 3월에 4박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 30일
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

Basel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall a nice and affordable place to stay
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 11일
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 - 훌륭해요

edward

2024년 2월에 1박 숙박함
답변 제공: Sophia CSr 님, 2024년 3월 30일
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

justin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Terrie 님, 2024년 2월 13일
Thank you hope to see you again

2/10 - 너무 별로예요

edward

2024년 1월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 30일
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

8/10 - 좋아요

Merle

2024년 1월에 1박 숙박함
답변 제공: Terrie 님, 2024년 2월 13일
Thank you Hope to see you again.

8/10 - 좋아요

Dennis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Peaceful, staff was pleasant, clean room. The grill/bar was a nice place to grab something to eat.
2023년 12월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 11일
Dear Guest,Guest satisfaction is our number one objective, we appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

edward

2023년 12월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 29일
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 - 좋아요

Dan

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 11일
Dear Guest,We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

10/10 - 훌륭해요

Stanley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 11일
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 - 좋아요

Dennis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 11일
Dear Guest,Thank you for taking the time to share your wonderful rating. We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 - 훌륭해요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfort
It was great
2023년 11월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 11일
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

Damian

좋아요: 청결 상태, 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 11일
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 - 훌륭해요

Terron

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A Super Weekend!!
Everything Was Close To The Hotel I Couldn't Have Asked For Better Place
2023년 12월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 14일
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.

6/10 - 괜찮아요

edward

2023년 12월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 11일
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

2/10 - 너무 별로예요

edward

2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 11일
Dear Guest,We are sad to see this rating and would like to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

8/10 - 좋아요

Bryan

2023년 11월에 1박 숙박함
답변 제공: Terrie 님, 2023년 11월 14일
Thank you for your review, We look forward to seeing you again.

10/10 - 훌륭해요

Daren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Food, gas and a grocery store.
2023년 11월에 1박 숙박함
답변 제공: Sophia Stewart 님, 2023년 11월 6일
Dear Guest,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. We hope to earn your business on future travels so that you can see our continuous improvement.

8/10 - 좋아요

Dellisha

2023년 11월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 29일
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스
Good for one offs
Clean enough, beds were ok, TV sufficient and showers had hot water & water pressure
2023년 10월에 1박 숙박함
답변 제공: Terrie 님, 2023년 10월 11일
Thank you for your review. Hope to see you again.

6/10 - 괜찮아요

Andrew

2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 27일
Dear Guest,We appreciate the 3-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

8/10 - 좋아요

Jason

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet with mostly friendly staff.
2023년 9월에 3박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 27일
Hello,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 - 훌륭해요

Aaliyah

2023년 7월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 7월 24일
Hello,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 7월 2일
Hello,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

6/10 - 괜찮아요

Jerry

2023년 6월에 4박 숙박함
답변 제공: Sophia CSR 님, 2023년 6월 27일
Hi Jerry,We appreciate your business and your time for rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

10/10 - 훌륭해요

Sandra

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was very relaxing and in the right location.
2023년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 5월 31일
Hi Sandra,We express our sincere gratitude for your review. We consider ourselves fortunate to have you as our guest and highly appreciate your decision to choose our services. Our team is committed to providing you with exceptional service consistently.

2/10 - 너무 별로예요

Traci

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Don’t stay
Did not stay! Drug deals in parking lot! Very very poor choice.
2023년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 5월 29일
Hi Traci,Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

2/10 - 너무 별로예요

Davin

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 5월 17일
Hi Davin,We are sad to see this 2-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

2/10 - 너무 별로예요

Tosha

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff was very rude
2023년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 5월 11일
Hi Tosha,Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We are apologizing for the rudeness that our staff showed during your stay with us. We do not tolerate such kind of behavior from any of our staff and management. At all times we will provide an efficient, friendly, and helpful service to all our customers. We hope that you will allow us to show you our hotel's true customer service and make up for this disappointing experience. Hope you give us another chance to serve you better.

2/10 - 너무 별로예요

Ariel

2023년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 5월 1일
Hi Ariel,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

4/10 - 별로예요

Soraida

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 3월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 3월 21일
Hi Soraida,We are sad to see this 2-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

8/10 - 좋아요

Angelia

2023년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 3월 22일
Hi Angelina,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a 10-star experience.

8/10 - 좋아요

Tom

2023년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 3월 20일
Hi Tom,Thank you for staying with us. We are glad you had a nice stay and appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

Alisa 님, CANTON

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was super easy. Staff was great! Very friendly!
2023년 3월에 1박 숙박함
답변 제공: Terrie 님, 2023년 3월 13일
Glad you had a wonderful experience hope to see you again.

2/10 - 너무 별로예요

Madeline

연인과의 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We had a terrible experience at check in. They were so rude and unprofessional we ended up staying elsewhere with choice hotels instead.
2023년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 3월 11일
Hi Madeline,Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We are apologizing for the rudeness that our staff showed during your stay with us. We do not tolerate such kind of behavior from any of our staff and management. At all times we will provide an efficient, friendly, and helpful service to all our customers. We hope that you will allow us to show you our hotel's true customer service and make up for this disappointing experience. Hope you give us another chance to serve you better.

2/10 - 너무 별로예요

Shelby

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
My name is Shelby Keeland and I had reservations here in Longview Texas at super eight. It has been a horrible experience but I have to book another day tomorrow even though it’s been so horrible because I’m paralyzed and I need the extra day of rest. The beds are not handicap level. The handicap spots out front or not handicap appropriate or accurate. The bathroom is really rundown.
2022년 11월에 1박 숙박함
답변 제공: Sophia CSR 님, 2022년 11월 6일
Hi Shelby,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

10/10 - 훌륭해요

Michell L

2022년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2022년 10월 10일
Hi Michell L,It is heart-warming to see such a wonderful 10-star rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

2/10 - 너무 별로예요

Randy

2022년 8월에 1박 숙박함
답변 제공: Sophia CSR 님, 2022년 8월 16일
Hi Randy, I am very disappointed to see this rating and that you found our service to be below your standards. Kindly share your review with us so that we can improve our services for our future guests.

10/10 - 훌륭해요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For the price, the room was great. Only thing I didn’t like was how disgusting the carpet looked. Good thing the bed was perfect!!
2022년 8월에 1박 숙박함
답변 제공: Sophia CSR 님, 2022년 8월 3일
Hi Cynthia, Thank you for choosing and sharing your experience with us. We are glad to know that you had a pleasant stay overall. It's pleasing that you have mentioned all the aspects you liked during your stay like staff, clean and safe environment. We hope to see you soon.

2/10 - 너무 별로예요

Joshua

2022년 7월에 1박 숙박함
답변 제공: Sophia CSR 님, 2022년 8월 2일
Hi Joshua, We are sad to see this 2-star rating. We never want our guests to have such a kind of experience. We would love to know more about your experience. So, we can make the required changes and improvements. We hope to earn your business on future travels so that you can see our continuous improvement.

10/10 - 훌륭해요

Lynne

2022년 7월에 1박 숙박함
답변 제공: Sophia CSR 님, 2022년 8월 2일
Hi Lynne, Thank you for an excellent 10-star rating. We are glad that you had a nice stay with us. We will surely forward your valuable feedback to our team and always ensure that we keep delighting you with our facilities and services.