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수퍼 8 바이 윈덤 마틴스버그 여행 후기

2 out of 5
수퍼 8 바이 윈덤 마틴스버그
2048 Edwin Miller Blvd, Martinsburg, WV

이용 후기

5.6
평점 10 - 훌륭해요. 221개 이용 후기 중 22개" "
평점 8 - 좋아요. 221개 이용 후기 중 42개" "
평점 6 - 괜찮아요. 221개 이용 후기 중 61개" "
평점 4 - 별로예요. 221개 이용 후기 중 51개" "
평점 2 - 너무 별로예요. 221개 이용 후기 중 45개" "

5.8/10

청결 상태

6.4/10

직원 및 서비스

5.6/10

편의 시설/서비스

5.2/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

2/10 - 너무 별로예요

Marissa

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

8/10 - 좋아요

Eugene

좋아요: 청결 상태, 직원 및 서비스
Ok.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Chazz

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Upon arrival to the property on the evening of Thursday 02/08/2024 it was obvious that the Cleaning and sanitizing responsibilities have been neglected if not abandoned completely. We checked in and were told we had to pay a 50$ deposit and it would be returned in The morning when we checked out. After going to the room and going to sleep I woke up at around 5 AM and went outside to smoke and making sure I didn’t smoke in the room and lose the deposit. While I was outside smoking I saw the front desk worker who we spoke to later on that morning to check out. We had to be at our job site at 9 am so we went to the front desk to checkout after we cleaned up the room after ourselves and I took the trash that had accumulated and tied it up and Brought it with us to throw away when we got outside. After giving the desk worker our key card to the room she told us to give her just a minute and she would check the room. After just three minutes a different, older lady appeared from the back employee area. She informed us that we had smoked in room and that she wasn’t going to give us our 50$ deposit back. When we told her that we had not smoked in the room, Her response was that she found Ashes on the floor. She then stated that “The county will not allow them to to return deposits when someone smokes in the room. She was very rude and unpleasant. I’m not going to tell anyone how unprofessional and unacceptable there behavior is. This is an obvious pattern on the businesses reviews.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Connie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Older property but nice room for the price.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Vincent

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

4/10 - 별로예요

sylvie

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
le séchoir ne fonctionnait pas et le déjeuner étaiyt inexistant et l endroit tres sale je n auraIS pas mangé la de toute facon a bannir de mes choix hotels
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Jacques 님, Sainte Catherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Brian

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Internet did not work, we cancelled and booked somewhere else.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Tobia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff. Good room. Good breakfast -- a bagged breakfast but had everything I needed, muffin, fruit, yogurt, water, cereal bar.
2023년 9월에 1박 숙박함

4/10 - 별로예요

Holli

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Deposit wasn’t mentioned til after I paid for room. Can take up to a week for it to be refunded. Ac unit was busted up in room with it dripping condensation on cords under it. No vending machines and I was told they don’t serve breakfast at the moment when I mentioned breakfast at check in. We chose this hotel because breakfast was mentioned online.
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Teresa

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

George

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Traveling Archer.
Nice place ,for an older building. Clean and comfortable, and inexpensive. Good location .
2023년 8월에 5박 숙박함

4/10 - 별로예요

Bruce

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not again.
Place is pretty dirty, starting with the checkin, filthy windows and doors when entering, hoarder looking behind the checkin counter, room condition as well. It's one of those places where you don't want to touch anything.
2023년 7월에 1박 숙박함

4/10 - 별로예요

Edward

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Uncomfortable
Smells of mildew and just smells. No smoking but you can smell smoke, especially of the weed variety. Advertized breakfast but there was no breakfast on any of the days we were there. Beds are hard as a rock. We did get fresh towels faily though, well i hope they were fresh. I took a picture of the breakfast counter with nothing on it but this review is not letting me post it.
2023년 6월에 7박 숙박함

4/10 - 별로예요

Victoria

별로예요: 청결 상태, 객실의 편안함
Unhappy Stay at Super 8 in Martinsburg WV
It wasn't at all what I expected for one thing had to stay extra nights so I thought I would get the extra nights at same price I booked on hotel com but I didn't had to pay more. The room had roaches and a mildew smell in carpet. I had to deal with it cause I couldn't afford anything else. Still I would of thought it would of been a better experience than I endured. And website stated continental breakfast which it did not have, that was reason I booked there to begin with, and wasn't told this until after I was charged on my bank card then there was no refund very disappointed. But again worst of it all was the fact that I had to pay extra money to stay extra nights and it looks like I'm gonna have to extend my stay again so once again I'm sure I'll be charged more money than I originally paid from the start and I never checked out when I extended the stay so I think I should of been charged the original quote, or at least a decent discount. And I also think the fact that a deposit is required should be mentioned on the website. Just not at all what I expected. And for the record I checked with another hotel in the area and if you have to extend your stay and don't check out you're charged same rate as you were charged when you first booked on line, wish I knew that before I chose Super 8. The staff was pretty good tho.
2023년 6월에 7박 숙박함

6/10 - 괜찮아요

Jean

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It's ok
The hotel was ok, but it's listed as serving breakfast, but all that is available is coffee. The reason we chose that location was because they were to have breakfast. That was disappointing.
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Raul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice room and clean, in a great location. No any kind of breakfast, just coffee, they need more.
2022년 9월에 2박 숙박함

10/10 - 훌륭해요

Raul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent location, room was very nice. No breakfast, we were hoping for more than coffee
2022년 9월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Location was convenient for our needs. Staff was friendly. Facility is older.
2021년 9월에 1박 숙박함

8/10 - 좋아요

Andres

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2021년 9월에 2박 숙박함

2/10 - 너무 별로예요

Clarissa

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My reservation was completely canceled because they overbooked wont recommend.
2021년 6월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfy, price was good, friendly environment
2021년 6월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Charged extra for no reason
Should not have been charged $50.00 since i had already paid in advance for the room. Would really appreciate that charge being taken off of my credit card. It would be easier than me having to contact the credit card company and have them refuse that charge.
2021년 6월에 2박 숙박함

10/10 - 훌륭해요

Darrell

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 4월에 7박 숙박함

10/10 - 훌륭해요

Darrel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great got good service
2021년 3월에 28박 숙박함

8/10 - 좋아요

Christina

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2021년 3월에 1박 숙박함

8/10 - 좋아요

Linda

2021년 1월에 1박 숙박함

8/10 - 좋아요

Garry

단체 여행
좋아요: 직원 및 서비스
Super 8
Are stay was average room was neat and clean
2020년 11월에 4박 숙박함

4/10 - 별로예요

Shirley

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel has seen better days. It was cheap but that was the only good part. No breakfast as advertised. Coffee ran out and was not refilled. Seemed very sketchy
2020년 11월에 1박 숙박함

2/10 - 너무 별로예요

William

2020년 10월에 1박 숙박함

6/10 - 괜찮아요

David

좋아요: 객실의 편안함
Basic
Really basic, not especially clean looking. Probably a motel for traveling blue collar workers.
2020년 10월에 1박 숙박함
답변 제공: with much appreciation, Dale 님, 2020년 11월 2일
Thank you very much for your candid review of your recent stay at our hotel. your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating to the property within the next couple of months. our main priority is to be able to offer a very well-maintained and comfortable atmosphere. if you would be willing to give us a chance to turn your experience around. it would be such a pleasure to personally welcome you back to our new and improved hotel !

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 직원 및 서비스
Extremely poor customer service. Rips you off form the beginning.
2020년 10월에 1박 숙박함
답변 제공: katie 님, 2020년 10월 26일
Sorry for bad experience you had , we already start the pross to fix it I look forward in hearing from you and looking forward to welcome you

8/10 - 좋아요

Melissa

2020년 9월에 4박 숙박함
답변 제공: dale 님, 2020년 10월 26일
We are glad that you enjoy your stay, hope to se you again soon

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Nope not again.
The employees were nice and friendly, but one room smelled of smoke and the floor was slightly sticky. The room door would not shut properly with out using force. The other room had a strange smell but that could be from the disinfectant they use. We did find something that looked like food under the desk.
2020년 9월에 1박 숙박함
답변 제공: dale 님, 2020년 10월 26일
Thank you for bringing into our attention your concern regarding you stay. We would also like to inform you that the matter is being resolved as of the moment. Thank you very much for your patronage, and we hope to be of service to you again very soon

4/10 - 별로예요

Theresa 님, Ft. Lauderdale

출장 여행, 반려동물 동반 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Very old place, small, cramped. Beds were clean and ok for comfort. Towels were very threadbare and old. Place seemed clean enough just very old and don’t know about the carpet (that seemed really dirty). Def wouldn’t walk barefoot on that
2020년 8월에 3박 숙박함

2/10 - 너무 별로예요

Marc

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Had bad room conditions bathroom problems!!
2020년 8월에 2박 숙박함

10/10 - 훌륭해요

Marion

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 1박 숙박함

10/10 - 훌륭해요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 2박 숙박함

4/10 - 별로예요

No.Name 님, Virginia

단체 여행
별로예요: 숙박 시설 상태 및 시설
It was terrible! Very noisy and no management. Wont stay again.
2020년 7월에 1박 숙박함

2/10 - 너무 별로예요

Michae

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
gross
This place was gross. The whole building smelled, the carpet was nasty, there was old rolled up carpet in the hall that was torn out of a room. I never sat down. We left and went to another hotel.
2020년 6월에 1박 숙박함

10/10 - 훌륭해요

Jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 2박 숙박함

6/10 - 괜찮아요

Anastacia

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
I’ve had better experiences
Very clean friendly staff, only issue I had was my card being charged twice for the deposit which I think should be applied when reserving the room via web.
2020년 6월에 1박 숙박함
답변 제공: Dale - Manager 님, 2020년 7월 3일
Dear Anastacia, Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

4/10 - 별로예요

Katie

단체 여행
별로예요: 직원 및 서비스
Unsatisfied
The carpets were being replaced and piles in the way. There was no way to plug in the lamp that was already existing in the room. The morning of checkout 2 calls were recieved by 10am when check out was at 11. We did not have a do not disturb sign that could be hung. Seemed very unorganized. I will return to the town but not the hotel.
2020년 6월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place... Clean comfortable... Would stay again on our way thru.
2020년 2월에 1박 숙박함

2/10 - 너무 별로예요

Gary

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unkempt
2020년 1월에 1박 숙박함

10/10 - 훌륭해요

Jorge

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 1박 숙박함

2/10 - 너무 별로예요

Zach

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
That property needs to be completely from top to bottom. My room was cleaned and the person left the window opened on the first floor. A man room was robbed police were called
2019년 12월에 5박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel needs updated!
Room had a musty smell. Bath tub had soap scum. Mattresses were in poor shape and old. Pillows were very thin. Curtains were old. Wallpaper peeling. Faucets were loose. I would not stay here again. Hotel definitely needs updated!
2019년 11월에 1박 숙박함