로비 좌석 공간

수퍼 8 바이 윈덤 라이스 레이크 여행 후기

2 out of 5
수퍼 8 바이 윈덤 라이스 레이크
2401 S Main St, Rice Lake, WI

이용 후기

6.2
평점 10 - 훌륭해요. 397개 이용 후기 중 54개" "
평점 8 - 좋아요. 397개 이용 후기 중 111개" "
평점 6 - 괜찮아요. 397개 이용 후기 중 97개" "
평점 4 - 별로예요. 397개 이용 후기 중 83개" "
평점 2 - 너무 별로예요. 397개 이용 후기 중 52개" "

6.2/10

청결 상태

7.0/10

직원 및 서비스

6.6/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

8/10 - 좋아요

Phil

연인과의 여행
좋아요: 직원 및 서비스
It us clean, tge area is somewhat depressed, tge towels in the room are second-rate, was unable to get Wyndum credit because I didn’t tell her at check-in…tho went to the desk 1 hour later. Prob not usual for a Super 8; friendly staff.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Phil,Thank you for sharing your feedback with us. We appreciate your kind words about our friendly staff. If you have any concerns, we encourage you to reach out to our management team directly for further assistance.

8/10 - 좋아요

Margaret

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Margaret,We're glad you enjoyed your stay with us! We hope to welcome you back soon for another fantastic experience.

8/10 - 좋아요

Scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice clean hotel room. Very comfortable beds. Excellent quality for the price.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 6일
Hello Scott,Thank you for your kind review! We're thrilled to hear that you enjoyed your stay at our hotel. Providing clean and comfortable accommodations is our top priority, and we're delighted that you found our beds to be excellent. We strive to offer quality service at a great value, and it's wonderful to know that we met your expectations. We hope to welcome you back in the future for another pleasant stay.

8/10 - 좋아요

russell

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
walk to resterant
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 5일
Hello russell,Thank you for sharing your feedback regarding the walking distance to the restaurant. We appreciate your perspective and apologize for any inconvenience this may have caused. We understand that everyone's preferences vary, and we strive to provide a comfortable stay for all our guests. We hope you had an otherwise enjoyable experience at our hotel and look forward to welcoming you back in the future.

4/10 - 별로예요

Brian

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Property requires up dates and the seemed to a lot of short term repairs attempted ,properly run down.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 12일
Hello Brian,We appreciate your feedback regarding the condition of our property. We apologize if you experienced any inconvenience during your stay. We value the opportunity to improve our facilities and will take your comments into consideration. Should you have any further concerns, we encourage you to reach out to our management directly.

10/10 - 훌륭해요

Hailey

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only complaint that I had about the room was behind the bathroom door looks like it hasn't been swept in awhile. But overall I enjoyed my stay.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 12일
Hi Hailey,I’m sorry the cleanliness of your bathroom was not up to our high standards; I have taken note. I appreciate you sharing your sincere review with us and other travelers; this allows us to improve future stays. Our team strives to be your hotel of choice when in the area.

4/10 - 별로예요

Jeff

연인과의 여행
When we went to our room the tiling on the shower wall and floor and black stains( mold?). My wife has asthma and we went to a different hotel.
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 10일
Hello Jeff,We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

8/10 - 좋아요

Wayne

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 14일
Hello Wayne,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

4/10 - 별로예요

Lisa

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Check in was quick & lady was courteous, it was a bed to sleep in, and there was a lot of food choices and shopping in close vicinity, but the positives kinda stop there. Stained carpets in room & halls. Dust on most surfaces and uncleaned coffee spill/stain on the tray & countertop. Dust & dirt in all corners of the room & bathroom. Plastic cup cover behind the table. Toilet seat looked stained but when I used my own wipes, it came off. Brownish red smears on bathroom trash can. Hair on shower walls, soap tray & around tub drain (thank goodness I pack slides to shower in when traveling). 3 empty mini bottles of Fireball under one of the mattresses (left there for future visitors to find).
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 2일
Hello Lisa,We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement.

2/10 - 너무 별로예요

Makayla

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 3박 숙박함
답변 제공: Manager 님, 2023년 8월 30일
Hello Makayla, Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

10/10 - 훌륭해요

Michael 님, Sauk Village

2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 16일
Hello Michael,Thank you so much for the incredible rating. We look forward to your next visit.

4/10 - 별로예요

Sheila

반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 21일
Hello Sheila, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 - 훌륭해요

Scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access to the highway
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 15일
Hi Scott,Thank you for the wonderful review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you again for choosing to be a guest with us. We look forward to your next stay.

10/10 - 훌륭해요

Eva

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 9일
Hello Eva,It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon.

4/10 - 별로예요

Stacy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 4일
Hello Stacy,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 - 훌륭해요

Shawna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My son was kicked out of his house for difficult circumstances and super eight stepped up to the plate to help out when we needed it to deal with me when I’m not even in the same state really appreciate everything they have done for my son
2023년 7월에 4박 숙박함
답변 제공: Manager 님, 2023년 7월 21일
Hi Shawna,Thank you for being our guest. Our top priority is for any of our guest to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting your son, and we look forward to welcoming you again soon.

8/10 - 좋아요

Kathleen

좋아요: 청결 상태, 직원 및 서비스
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 21일
Hello Kathleen,Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 - 훌륭해요

John

2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 9일
Hello John,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

Sheldon

2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 9일
Hello Sheldon,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

8/10 - 좋아요

Alan

2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 9일
Hello Alan,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

4/10 - 별로예요

Mary

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Get what you pay for
We were so uncomfortable with the cleanliness and the smell that we didn’t even spend the night. We left at 9:30pm and drove 1 1/2 hours home
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 12일
Hello Mary,Know that your voice is of tremendous importance to us and we value your comments about our hotel. I hope you will return to enjoy a memorable and exceptional experience.

8/10 - 좋아요

Anne

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 7일
Hello Anne,It was our privilege to earn your business and we hope to host you again on your next trip.

8/10 - 좋아요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 2일
Hello Ronald,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

8/10 - 좋아요

Betty

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable bed, great sleep
I slept so good that night. I worked at a mattress company for years and I would definitely stay here again
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 27일
Hi Betty,Our primary aim is to give you a comfortable and accommodating experience, and we are incredibly pleased to hear of our success in this ambition. Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. I am glad that we were able to meet your expectations and we're all looking forward to your next visit!

8/10 - 좋아요

Dan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was fine other that an unusual smell in room. Breakfast was pretty sparae, had a pancake machine that intermittently made pancakes.
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 24일
Hello Dan,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our breakfast and your insights regarding our room. Your voice is very valuable to us and we hope you will return on your next travels.

8/10 - 좋아요

john

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함
답변 제공: Manager 님, 2023년 6월 21일
Hello john,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

2/10 - 너무 별로예요

Ashley

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room was dirty, shower handle was broke shower curtain did not fit so water would come out of the shower on the floor
2023년 6월에 2박 숙박함
답변 제공: Manager 님, 2023년 6월 20일
Hello Ashley, We are sorry to hear about those cleanliness issues, if it was reported to us during your stay, we would make sure to resolve it. We pride ourselves in make sure that our cleaners adhere to the guidelines, we would appreciate it greatly if these things can be reported to us as we do not want this to happen again. We apologize that our service did not satisfy your expectations. We hope to have another opportunity to turn this experience around.

10/10 - 훌륭해요

Lee

2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 2일
Hello Lee,To see that we were able to provide our guest with such a positive experience is the highest compliment we can receive. Thank you so much for sharing.

8/10 - 좋아요

Terri

연인과의 여행
Rooms were very nice and beds were very comfortable! Front desk employees we’re very friendly and kind. Had a conversation with one of the front desk employees, who asked my opinion about what they could do to improve the grounds, which was a 1st!! Overall very nice and impressed by how they are diligently working to improve!
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 6일
HI Terri,It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality so highly. I am delighted to learn that we met your expectations with our clean accommodations, hospitality, and the cleanliness of our hotel. It means so much to us to see your positive ratings. We hope to impress you again during your next visit to the area and we thank you for sharing your experience.

6/10 - 괜찮아요

Phillip

출장 여행
별로예요: 숙박 시설 상태 및 시설
The place could have been cleaner. Floor hadnt been vacuumed recently and the stairways were dirty. Back door does not latch so physically had to be shut. Could not make check in on Wednesday morning but called them but they still would not refund or credit my charge card for the night. So with the money that I had to pay that night hire some one who knows how to vacuum.
2023년 5월에 3박 숙박함
답변 제공: Manager 님, 2023년 6월 3일
Hello Phillip,I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

4/10 - 별로예요

Ronnie

가족 여행
별로예요: 숙박 시설 상태 및 시설
Bedding had stains on the top blanket and top sheets. Room smelled bad. Left towels and bedding on floor so they would change them and no one came in so i had to put back on bed and use a 2nd night.
2023년 5월에 2박 숙박함
답변 제공: Manager 님, 2023년 5월 31일
Hello Ronnie, Thank you for your assessment of our hotel, amenities and hospitality. We are always working on improving our housekeeping standards. I assure you the linens and towels are thoroughly washed and treated with proper hygiene products after each guest has departed the property. Our goal is to provide fresh, clean and high-quality towels and linens for all guests. Im sorry if we missed the mark during your stay. Thank you again for your feedback!

6/10 - 괜찮아요

Edward

2023년 5월에 3박 숙박함
답변 제공: Manager 님, 2023년 6월 2일
Hello Edward,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

2/10 - 너무 별로예요

María Jesús

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cleaning
2023년 5월에 2박 숙박함
답변 제공: Manager 님, 2023년 5월 30일
Hello María Jesús, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed especially those that you’ve shared about the cleanliness of the rooms. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

6/10 - 괜찮아요

Brian

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Just an overnight stay
This was the second time I stayed here. I'm not a picky person, but the room could certainly have been cleaner. Urine dribbles on the toilet, and cakes of dust on the dresser.
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 23일
Hi Brian,We’re happy to hear from you and glad to know you enjoyed your stay overall. Your feedback, which highlights both strengths and areas for improvement, allows us to serve our guests better. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again.

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 12일
Hello Kevin,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Continental breakfast was minimal for me. First day no pancakes. Had a few bananas and oranges. They had cinnamon rolls, Apple cinnamon danishes, and cinnamon oatmeal all good if you like cinnamon. I do not.
2023년 2월에 3박 숙박함
답변 제공: Manager 님, 2023년 2월 28일
Dear Guest,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our breakfast. Guest comments such as yours help us to continuously improve. Thank you for your business.

10/10 - 훌륭해요

Alyxandria

2023년 1월에 3박 숙박함
답변 제공: Manager 님, 2023년 3월 7일
Hello Alyxandria,On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area.

10/10 - 훌륭해요

michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall stay was nice
2023년 1월에 1박 숙박함
답변 제공: Manager 님, 2023년 1월 24일
Hello michael,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

2/10 - 너무 별로예요

Philip

별로예요: 직원 및 서비스
2023년 1월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 28일
Hello Philip,We are sorry to hear that you had a negative experience at our hotel. Please provide more details about your stay so that we can address your concerns and improve our services.

10/10 - 훌륭해요

Lusine

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff, breakfast and the room was clean with enough towels.
답변 제공: Manager 님, 2022년 12월 28일
Hello Lusine,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our staff and your insights regarding our towels. We hope to see you again to provide you with an exceptional level of service and hospitality.

10/10 - 훌륭해요

Elna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a very nice experience
2022년 12월에 1박 숙박함
답변 제공: Manager 님, 2022년 12월 13일
Hello Elna,We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our hotel. Guest comments such as yours help us to continuously improve. Thank you for your business.

8/10 - 좋아요

Bonnie

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Cleanliness
The bathroom was nice and clean. But the dust bunnies were very obvious under the refrigerator and also along the mop boards behind beds. It looked like fur growing on the mop boards and no cleaning crevis took has been used for a long
2022년 12월에 1박 숙박함
답변 제공: Manager 님, 2022년 12월 7일
Hello Bonnie,We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our hotel. We hope to see you again to deliver you with a 5 star experience.

2/10 - 너무 별로예요

Martha

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dirty, dust Dirty bed
2022년 11월에 1박 숙박함
답변 제공: Manager 님, 2022년 11월 5일
Hello Martha,We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our bed. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall a good stay. Only concern is that the continental breakfast didn’t have anything to drink except coffee & tea. I don’t drink that so had to provide my own water. I’ve stayed in several Super 8’s and they usually provide a selection of juice.
2022년 10월에 4박 숙박함
답변 제공: Manager 님, 2022년 11월 3일
Dear Guest,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our breakfast. Please do consider us again on your next visit to the area.

8/10 - 좋아요

Roger

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2022년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 1월 28일
Hello Roger,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

6/10 - 괜찮아요

jill

2022년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 1월 15일
Hello jill,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

4/10 - 별로예요

Rose

Not again
The hotel was unclean, the food area was nasty. People sitting in the hallways, talking at our door.
2022년 9월에 2박 숙박함
답변 제공: Manager 님, 2022년 11월 3일
Hello Rose,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to turn this experience around.

6/10 - 괜찮아요

Eric

2022년 9월에 1박 숙박함
답변 제공: Manager 님, 2022년 12월 27일
Hello Eric, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

2/10 - 너무 별로예요

Jeannette

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Don't stay here
The room's smelled and were not well cleaned
2022년 9월에 3박 숙박함
답변 제공: Manager 님, 2022년 11월 3일
Hello Jeannette,We can't thank you enough for sharing your feedback with regards to our room. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.

4/10 - 별로예요

Mark

별로예요: 청결 상태
Black mold in the bathroom. Toilet clogged twice and we had to unclog it
2022년 9월에 3박 숙박함
답변 제공: Manager 님, 2022년 11월 3일
Hello Mark,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.