외관

수퍼 8 바이 윈덤 포트 로얄/뷰포트 여행 후기

2 out of 5
수퍼 8 바이 윈덤 포트 로얄/뷰포트
1360 Ribaut Road, Port Royal, SC

이용 후기

6.0
평점 10 - 훌륭해요. 666개 이용 후기 중 102개" "
평점 8 - 좋아요. 666개 이용 후기 중 152개" "
평점 6 - 괜찮아요. 666개 이용 후기 중 151개" "
평점 4 - 별로예요. 666개 이용 후기 중 115개" "
평점 2 - 너무 별로예요. 666개 이용 후기 중 146개" "

6.0/10

청결 상태

6.6/10

직원 및 서비스

5.6/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Jae Seo

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 2박 숙박함

6/10 - 괜찮아요

Richard

2024년 4월에 1박 숙박함
답변 제공: Nayan 님, 2024년 4월 15일
Thank you for your review. I'm glad you enjoyed your stay and we look for ward to hosting you again in the future.

2/10 - 너무 별로예요

Brenda

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Nayan 님, 2024년 4월 15일
Thank you for your review. As always it is our goal to exceed all expectations. We appreciate you letting us know and we will take necessary actions to improve cleanliness.

8/10 - 좋아요

Selvin

2024년 3월에 1박 숙박함
답변 제공: Nayan 님, 2024년 4월 15일
Thanks you for the feedback. We look forward to seeing you again in the future.

8/10 - 좋아요

Nick

좋아요: 청결 상태, 직원 및 서비스
Friendly front desk
2024년 3월에 1박 숙박함
답변 제공: Nayan 님, 2024년 4월 15일
Thank you for taking the time to leave us a review. I'm glad you enjoyes your stay and we hope to see you again in the future.

10/10 - 훌륭해요

Cloressa

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
THE STAFF WAS GREAT AND THE STAY WAS VERY PEACEFUL. AS A SINGLE MOTHER WITH A MARNE GRADUATE IT WAS PERFECT.
2024년 2월에 2박 숙박함
답변 제공: Nayan 님, 2024년 4월 15일
Thank you for th epositive feedback. I'm glad you enjoyed your stay and we hope to host you again soon.

2/10 - 너무 별로예요

Alexis

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Nayan 님, 2024년 4월 15일
We're sorry you were unhappy with your stay. We hope that you will give us another chance of staying with us to show we have made improvments.

4/10 - 별로예요

Terrence 님, Roscoe

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Front desk clerk seemed bothered by people checking in and no smiles no pleasant conversations
2024년 2월에 1박 숙박함
답변 제공: Nayan 님, 2024년 4월 15일
Thank you for your review. As always it is our goal to exceed all expectations of our guest. Thank you for letting us know and we will take the necessary actions to fix the issue.

10/10 - 훌륭해요

kaira

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Jacquie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Brittnee

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Pleasantly Surprised.
Pleasantly Surprised with this stay. It is dated but you can tell they care and is super clean. And you can't beat if for the price. Would stay again!
2024년 1월에 2박 숙박함
답변 제공: Elizabeth 님, 2024년 2월 7일
Thanks for the taking the time to leave a review. I'm so glad you enjoyed your stay and look forward to hosting you again soon.

8/10 - 좋아요

Megan 님, San Diego

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Elizabeth 님, 2024년 2월 7일
We hope you had a pleasant stay and that we will see you again in the near future.

8/10 - 좋아요

Yamila

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Nayan 님, 2024년 1월 3일
Thank you for your review

10/10 - 훌륭해요

Gilberto

2023년 12월에 1박 숙박함
답변 제공: Elizabeth 님, 2024년 2월 7일
Thank you for the review and we hope that you enjoyed your stay and that you will come back to see us again soon.

10/10 - 훌륭해요

GILBERTO

2023년 12월에 1박 숙박함
답변 제공: Elizabeth 님, 2024년 2월 7일
Thanks for the review. We hope to see you again soon!!

6/10 - 괜찮아요

Anne

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Check towels, don’t expect good maid service
Paid for three people and had towels for only two. One of the towels was dirty and full of hair. When house keepers ng came in they left only two sets of towels and did not bother to collect the used ones. They also said they could not make the beds. No reason why. The good thing though is the desk person did move us away from an undesirable situation with no question asked.
2023년 12월에 3박 숙박함
답변 제공: Nayan 님, 2024년 1월 3일
Thank you for taking the time out to leave us a review. As always it is our goal to exceed all expectations. I appreciate you letting us know and we will take the necessary actions to improve our actions and the cleanliness of the hotel.

6/10 - 괜찮아요

KIM

좋아요: 청결 상태, 직원 및 서비스
My room had Beer in the fridge. I don’t drink. Which tells me the room wasn’t cleaned properly. Glad a minor didn’t rent this room. After a long day was looking forward to a hot shower, no hot water.
2023년 12월에 3박 숙박함
답변 제공: Nayan 님, 2024년 1월 3일
Thank you for your review. As always it is our goal to exceed all expectations. We appreciate you letting us know and will take necessary actions to improve cleanliness.

6/10 - 괜찮아요

Renville

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Elizabeth at the front desk was a karen ,she has no hospitality especially to black people,i was there because that hotel was one of closest to Paris Island for my daughter graduation from the marine, we never feel welcome, never going back there ...
2023년 12월에 3박 숙박함
답변 제공: Nayan 님, 2024년 1월 3일
Thank you for your review. As always it is our goal to exceed all expectations. We appreciate you letting us know the problems and we will take necessary actions to fix it.

4/10 - 별로예요

Donald

2023년 12월에 3박 숙박함
답변 제공: Nayan 님, 2024년 1월 3일
We're sorry you were unhappy-we'll work hard to fix the issue or issues you experienced. Thanks for letting us know.

2/10 - 너무 별로예요

celia

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Nayan 님, 2024년 1월 3일
Thank you for the positive feedback. We look forward to seeing you again in the future.

8/10 - 좋아요

Jack

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super
Check-in was great as I arrived early and they accommodated me. Beds are very comfortable.
2023년 11월에 2박 숙박함
답변 제공: Nayan 님, 2024년 1월 3일
Thank you for taking the time to leave us a review. I'm glad you enjoyed your stay and we hope to see you again soon.

6/10 - 괜찮아요

Mary Danielle

2023년 11월에 3박 숙박함
답변 제공: Nayan 님, 2024년 1월 3일
I'm sorry you were unhappy with your stay. We hope you will give us another chance to show our efforts at fixing any issues you had.

8/10 - 좋아요

LILIAM

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Solo un poco ruidoso el aire acondicionado, por el resto un buen lugar
2023년 11월에 1박 숙박함
답변 제공: Elizabeth 님, 2023년 11월 21일
Thank you for your review. As always it is our goal to exceed all expectations. We appreciate you letting us know and will take the necessary actions to fix the issue.

4/10 - 별로예요

Barbara

별로예요: 청결 상태, 직원 및 서비스
2023년 11월에 2박 숙박함
답변 제공: Elizabeth 님, 2023년 11월 21일
We're sorry you were unhappy with your stay. Thank you for your review and we will work hard to fix the issues you experienced.

2/10 - 너무 별로예요

Nicky

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not what was advertised
The desk could not process my American Express we tried two different cards. They wanted cash but eventually took a master card. First 10 channels on TV all religious. Last 10 channels ponorgorphy. The breakfast advertised was an apple they had drinks for sale. This place stunk and was dirty.
2023년 11월에 1박 숙박함
답변 제공: Elizabeth 님, 2023년 11월 21일
We're sorry you were unhappy with your stay, and we will work hard to fix the issues you experienced. Thank you for letting us know.

4/10 - 별로예요

jessica

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Elizabeth 님, 2023년 11월 21일
We're sorry you were unhappy-we'll work hard to fix the issues you experienced. Thanks for letting us know.

2/10 - 너무 별로예요

Tracy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Elizabeth 님, 2023년 11월 21일
I'm sorry you had a bad experience with us. Thank you for letting us know and we will work hard to fix the issues.

10/10 - 훌륭해요

Donald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We enjoyed our stay.it was clean and there was plenty of room.
2023년 10월에 3박 숙박함
답변 제공: Elizabeth 님, 2023년 11월 5일
Thank you for the positive feedback. I'm glad you enjoyed your stay with us, and we hope to host you again soon.

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행, 가족 여행
별로예요: 숙박 시설 상태 및 시설
Won't book super8 in South Carolina anymore..
Tha door didn't have tha weather strep all tha way round tha door,had to ask for ash trays...it was all bullcrap but we wanted to see our MARINE...BUT OVER ALL IT WAS NOT A WONDERFULLY STAY..MY OTHER FAMILY KILLED 2ROACHES IN THEIR ROOM
2023년 11월에 2박 숙박함
답변 제공: Elizabeth 님, 2023년 11월 5일
We're sorry you were unhappy with your stay. We appreciate the feedback and will work on fixing the issues that you experienced while staying with us.

8/10 - 좋아요

Adriana

좋아요: 청결 상태, 숙박 시설 상태 및 시설
답변 제공: Elizabeth 님, 2023년 11월 5일
Thank you for your review. We hope that you enjoyed your stay with us and that you will come back to see us again.

4/10 - 별로예요

Bre

가족 여행
별로예요: 청결 상태
Room was not clean and had a bad odor to it. The floor was so dirty you could not walk around the room barefoot without your feet turning black.
2023년 10월에 3박 숙박함
답변 제공: Elizabeth 님, 2023년 11월 5일
We're sorry you were unhappy with your stay. We appreciate you letting us know and will take the necessary actions to improve cleanliness.

8/10 - 좋아요

Marta

Good
2023년 10월에 4박 숙박함
답변 제공: Elizabeth 님, 2023년 11월 5일
Thank you for the positive feedback. We look forward to seeing you again in the future.

4/10 - 별로예요

Jennifer

출장 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I checked in early since I came from Florida for my sons Graduation from the Marine Corp. I had a reservation and they said they had one room but it was a smoking room. After asking my 25 yr old daughter if that was ok with her since we both are non smokers, I have been quit for over a yr, and we had traveled already 6 yrs after our 9 hr work shifts we just needed a bed to get some sleep. Opening the door to the room it was SO STRONG, we had to spray the room down!! My daughter’s allergies kicked in so bad she took 2 Zyrtecs. Getting up at 4am to hit Parris island we did not want to leave our belongings there any longer! I can say when we got back to the hotel they did kindly reimbursed me half of my second day, since I didn’t tell them this before 11am. I told them I’m sorry I was spending time with my son and I understand. BUT if they read this…. PLEASE do better with ventilation, air purifier maybe for your “smoking” rooms, which I was shocked that they still have! Not only that but I was slightly confused about the ceiling in the room……
2023년 10월에 1박 숙박함
답변 제공: Frontdesk 님, 2023년 10월 27일
I'm sorry to hear about your experience at the hotel. It sounds like the smoking room was a significant inconvenience, especially considering you and your daughter are non-smokers. I'm glad to hear that the hotel was responsive in reimbursing you for half of your second day.Your suggestion about improving ventilation or using air purifiers in smoking rooms is a valid one. This could definitely help in making the room more comfortable for non-smoking guests.By the way congratulations to your son on his graduation from the Marine Corps! If there's anything else I can assist you with, feel free to let me know.

2/10 - 너무 별로예요

Kevin

2023년 10월에 1박 숙박함
답변 제공: Elizabeth 님, 2023년 10월 26일
We're sorry you were unhappy with your stay. We appreciate you letting us know and we will take the necessary actions to improve things.

6/10 - 괜찮아요

louis

가족 여행
2023년 10월에 2박 숙박함
답변 제공: Elizabeth 님, 2023년 10월 26일
Thank you for taking the time to leave us a review. I'm glad you enjoyed your stay, and we hope to host you again soon.

6/10 - 괜찮아요

Yvonne

좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
Things Travlers May Want to Know
We chose this motel because it was affordable and a short drive to Parris Island for grandson's graduation from Marine Corps boot camp. The motel room gave the appearance as having been updated. The decor was nice, to include bed coverings and nice wall art. However, when we arrived in our room we found that the fridge was leaking water on the floor, the TV wouldn't come on and the microwave not operating. We realized that all three were plugged into a power strip, which was plugged into another power strip, which was plugged into a household type extension cord! Somewhere along the way one of those had become unplugged. Bedside lamps were plugged into extension cords. Don't think that set up would be approved by the fire marshall! When we wiped up the water from the leaking fridge with tissues, the tissues were absolutely black. Made us wonder how often the floors are actually cleaned. We had no issues with the cleanliness of the bathroom fixtures. They seemed to very clean. The bath towels were small and thin but we made them work. We weren't expecting a fancy breakfast but truthfully it was disappointing - no bowls for cereal, only one lid left for coffee cup (coffee from a thermos type container), napkin tray w/3 napkins left. The other breakfast choices - a banana-nut mini-muffin and/or an apple from a bowl. We stayed four nights and each day the same. The food area was not well cleaned except for Sunday am the desk clerk did a great job. She was very friendly.
2023년 10월에 4박 숙박함
답변 제공: Elizabeth 님, 2023년 10월 26일
Thank you for your review. As always it is our goal to exceed all expectations. We're sorry you were unhappy. We appreciate you letting us know the issues you experienced, and we will work to fix them.

6/10 - 괜찮아요

Martin

가족 여행
별로예요: 청결 상태
Needs better housekeeping
The rate of the room was awesome the beds were super comfortable unfortunately I did see a few cockroaches and the floors were so dirty that walking on them barefoot made your feet very black
2023년 10월에 3박 숙박함
답변 제공: Elizabeth 님, 2023년 10월 26일
Thank you for your review. As always it is our goal to exceed expectations. We appreciate you letting us know and we will take the necessary actions to improve cleanliness.

4/10 - 별로예요

Ronald

가족 여행
별로예요: 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Elizabeth 님, 2023년 10월 26일
Thank you for taking the time to leave us a review

10/10 - 훌륭해요

Karina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Elizabeth 님, 2023년 10월 26일
Thank you for the positive review and we are glad you enjoyed your stay with us, and we look forward to seeing you again in the future.

2/10 - 너무 별로예요

Donna

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awful experience
There’s no way that the pictures on line looked that hotel. My sister in laws room was a smoking room, yuck…who has smoking rooms anymore. My room was not a smoking room but had cigarette burns in the bedspread and the small couch in there was disgusting. We did not stay either night. We still had to pay for one night. It was really awful
2023년 9월에 2박 숙박함
답변 제공: Elizabeth 님, 2023년 10월 26일
We're sorry that you were unhappy-we'll work hard to fix the issues you experienced. Thanks for letting us know.

4/10 - 별로예요

Raina

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms need to be cleaned a lot better. The staff were nice and helpful, but I would not stay here again.
2023년 9월에 3박 숙박함
답변 제공: Elizabeth 님, 2023년 10월 26일
We appreciate you letting us know and we will take the necessary actions to improve cleanliness and hopefully we change your mind about staying with us again.

6/10 - 괜찮아요

Ivelisse

아이를 동반한 가족 여행
별로예요: 숙박 시설 상태 및 시설
Las facilidades no tenían desayuno, aires acondicionado y neverita no funcionaban bien, sofás y butacas de todos los cuartos que usamos estaban en mal estado, muy sucios o rotas.
2023년 9월에 2박 숙박함
답변 제공: Elizabeth 님, 2023년 10월 26일
We're sorry you were unhappy-we'll work hard to fix the issues you experienced while staying with us. Thanks for letting us know.

6/10 - 괜찮아요

hugh

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Elizabeth 님, 2023년 10월 26일
Thank you for taking the time to leave us a review. I'm glad you enjoyed your stay, and we hope to host you again.

4/10 - 별로예요

Mary

별로예요: 직원 및 서비스
2023년 9월에 3박 숙박함
답변 제공: Elizabeth 님, 2023년 10월 27일
Thank you for taking the time to leave us a review. We appreciate your business, and we look forward to seeing you again.

6/10 - 괜찮아요

Daisy

가족 여행
Convenient to Parris Island. The room smelled odd. Fridg smelled like shrimp
2023년 9월에 1박 숙박함
답변 제공: Frontdesk 님, 2023년 10월 27일
I'm sorry to hear about your experience. Thank you for bringing this to our attention. We sincerely apologize for any inconvenience you faced with the room odor and fridge condition. We take feedback seriously, and we'll make sure to address these issues promptly.We appreciate your understanding, and we hope the convenience of our location made your visit to Parris Island a bit smoother.

8/10 - 좋아요

Andrea

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
this was not the same property listed on expedia when I booked. picture was not at all what the property actually looked like. the hotel had unsavory people walking around trying to borrow or ask for things when we walked outside of the room. the hotel staff were nice and helpful but apparently its in a semi bad area and not very safe in my opinion. looks like false advertising to me and i will be asking for some of my money refunded.
2023년 9월에 6박 숙박함
답변 제공: Elizabeth 님, 2023년 10월 27일
Thank you for your review. We're sorry you were unhappy with your stay. We'll work hard to fix the issues you experienced.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Frontdesk 님, 2023년 10월 27일
We're sorry you were unhappy with your stay.

4/10 - 별로예요

Winona

가족 여행
별로예요: 청결 상태
Found some dead bugs in the room , spots on the bedding. Looked like spots of blood on the wall and bathroom was not very clean.
2023년 9월에 3박 숙박함
답변 제공: Elizabeth 님, 2023년 10월 27일
We're sorry you were unhappy with your stay. We'll work hard to fix the issues you experienced. Thanks for letting us know.

10/10 - 훌륭해요

Rodney

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice convenient stay
2023년 9월에 3박 숙박함
답변 제공: Elizabeth 님, 2023년 10월 27일
Thank you for the positive feedback. We look forward to seeing you again in the future.