야외 수영장

수퍼 8 바이 윈덤 플레즌튼 여행 후기

2 out of 5
수퍼 8 바이 윈덤 플레즌튼
1913 W Oaklawn Rd, Pleasanton, TX

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 43개 이용 후기 중 16개" "
평점 8 - 좋아요. 43개 이용 후기 중 13개" "
평점 6 - 괜찮아요. 43개 이용 후기 중 2개" "
평점 4 - 별로예요. 43개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 43개 이용 후기 중 5개" "

7.6/10

청결 상태

8.2/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

Amy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing!!! Definitely the best around
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Hello Amy,We are thrilled to hear that you enjoyed your stay with us and found our hotel to be the best around. Your kind words mean a lot to us and we hope to welcome you back in the future for another fantastic experience.

4/10 - 별로예요

Jose

좋아요: 직원 및 서비스
별로예요: 청결 상태
No nosy attendent, dirty beds, shower. Had to change rooms
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Hello Jose, We apologize for any inconvenience you experienced during your stay. Your feedback helps us improve our services for future guests. Please contact our management team directly to address any remaining concerns you may have. Thank you for sharing your experience with us.

2/10 - 너무 별로예요

Robert

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Roach motel lit
Bad smell in room A/C. Roaches in bathroom.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 20일
Hello Robert, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

10/10 - 훌륭해요

Kathy

2023년 4월에 2박 숙박함
답변 제공: Manager 님, 2023년 4월 21일
Hello Kathy,Thank you for sharing this rating, and we welcome you to visit us again anytime.

4/10 - 별로예요

Barbara

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스
The room had a horrible odor, I think coming from the ac unit and the carpet. I reported to the front desk and they took a note. Also the daily rate was way too high for this type of motel.
2023년 2월에 1박 숙박함
답변 제공: Manager 님, 2023년 2월 25일
Hello Barbara,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

4/10 - 별로예요

Lindsay

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk took forever to check in. She had to be on the phone with someone the entire time telling her house to check someone in. The room was filthy, stains on the bedding and bathtub had dirty in it.
답변 제공: Manager 님, 2023년 1월 7일
Hello Lindsay,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

2/10 - 너무 별로예요

Freddie

2022년 9월에 1박 숙박함
답변 제공: Manager 님, 2022년 12월 22일
Hello Freddie, We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We just spent the night. Enjoyed the pool, and all was good once we got the air conditioner to stay on. Took a while to cool off our room, but it finally did, and we slept good.
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 24일
Dear Guest, Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our air conditioner as well as our room. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

6/10 - 괜찮아요

Jeffrey

출장 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Did not like the fact if you prepaid the room they hold a deposit during the stay.
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 24일
Hello Jeffrey, Thank you for taking the time to share. We appreciate your feedback regarding our room. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Carpets were dirty and stained. Checking in took awhile. Yhe bedspread had burn holes in it.
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 15일
Dear Guest, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.,

4/10 - 별로예요

Victor

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not good
When I checked in they charge me a $50 deposit which I wasn’t aware of until I got there overall I did rest the night but the cleaning this carpet stains out of date furniture just didn’t seem very very well taken care of when I go and stay again probably not
2022년 5월에 1박 숙박함
답변 제공: Manager 님, 2022년 6월 10일
Hello Victor, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our furniture as well as our carpet. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

4/10 - 별로예요

Bryan

2022년 4월에 1박 숙박함
답변 제공: Manager 님, 2022년 4월 29일
Hello Bryan, It was our privilege to earn your business and we hope to host you again on your next trip.,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff was excellent and very helpful. The room was clean and quiet.
2022년 4월에 1박 숙박함
답변 제공: Manager 님, 2022년 4월 17일
Dear Guest, Thank you for sharing your experience with us. We appreciate the input referring to our staff and room. I hope that we will impress you with exemplary service during future visits.

10/10 - 훌륭해요

Michael

2022년 4월에 4박 숙박함
답변 제공: Manager 님, 2022년 7월 14일
Hello Michael, Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

Tina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 2박 숙박함
답변 제공: Manager 님, 2022년 4월 6일
Hello Tina, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,

10/10 - 훌륭해요

Daniel

2022년 1월에 1박 숙박함
답변 제공: Manager 님, 2022년 1월 9일
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very nice and helpful the rooms were clean the 🛏️ clean and nice
2021년 2월에 1박 숙박함
답변 제공: Manager 님, 2021년 2월 18일
It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

10/10 - 훌륭해요

Kelsey

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I would return stay here again
Front desk was very helpful and quick to get rooms ready. I travel with a crew ao we needed 9 rooms, some were smoking rooms and pet friendly as well.. Relatively cheap and no hidden security deposits.. Rooms wee clean and satisfactory..
2021년 2월에 1박 숙박함
답변 제공: Manager 님, 2021년 2월 16일
Thank you for being a valued guest and for providing us the feedback regarding our front desk as well as our security. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

2/10 - 너무 별로예요

Faith 님, Pleasanton,Tx

별로예요: 직원 및 서비스
Day of check out husband went to go run an errand before we started to pack. So me and kiddo stayed behind to get ready and we heard a knock on the door we said who's there and as I walking to the restroom to finish getting dressed so I can answer the door the housekeeper opened it without giving any notice or given permission by me. Her excuse was she didnt my vehicle outside thats why she opened the door and thats because we still had an hour till check-out.
2020년 12월에 2박 숙박함
답변 제공: Manager 님, 2020년 12월 22일
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 - 좋아요

Martha

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was great and we’d stay here again!
2020년 11월에 1박 숙박함
답변 제공: Manager 님, 2020년 11월 23일
We appreciate your rating of our hotel and the feedback you have shared pertaining to our hotel. We appreciate you taking the time to share your experience.

2/10 - 너무 별로예요

Greg

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would not let our 18-year-old son check in because we were not present, The room smelled horrible as well as the swimming pool we are now disputing charges because we were charged six different times for two rooms here! One of my worst experiences at a motel!
2020년 7월에 2박 숙박함
답변 제공: Manager 님, 2020년 7월 27일
Thank you for your assessment of our hotel. I am so sorry for the misunderstanding regarding your reservation and the inconvenience that you experienced due to this issue. Occurrences like this are very rare because we work within a highly-organized system that is designed to prevent such mishaps, and I regret to hear that this system failed you. Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We hope you'll give us a chance to impress you with a five star experience should your travels bring you back to the area.

10/10 - 훌륭해요

Jack 님, Austin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quality rooms, pleasantly kind staff, and plentiful business operations to suit your needs.
2020년 7월에 1박 숙박함
답변 제공: Manager 님, 2020년 7월 15일
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

10/10 - 훌륭해요

Justin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Work stay
The stay was fine super clean and comfortable
2020년 3월에 2박 숙박함
답변 제공: Manager 님, 2020년 3월 22일
On behalf of our entire staff, we thank you for your business and for your comments regarding our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
The towels were ugly and looked dirty 😬
2020년 3월에 1박 숙박함
답변 제공: Manager 님, 2020년 3월 19일
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. It is very important to us to address these sorts of issues right away and to ensure that you are able to enjoy the rest of your stay. Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. It is disheartening to discover that we were not able to surpass your expectations with the standard cleanliness you've come to expect from us. It is distressing to hear that you encountered a number of issues with our housekeeping and guest services and I want you to know that we take your comments very seriously and are working hard and fast to address these problems in hopes of improving upon the guest experience. We will continue to improve our services for us to serve our customers better and make sure that they have a comfortable stay. Thank you for staying with us.

10/10 - 훌륭해요

j 님, pleasanton Tx

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and comfortable. Enjoyed my stay. Staff was very helpful.
2020년 3월에 1박 숙박함
답변 제공: Manager 님, 2020년 3월 13일
It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

8/10 - 좋아요

Tyler

좋아요: 청결 상태, 객실의 편안함
Overall good but ther was some minor room damage and wear
2020년 2월에 1박 숙박함
답변 제공: Manager 님, 2020년 3월 11일
Thank you for choosing to stay with us and rating your recent experience at our property. We hope your stay was pleasant and comfortable. It was a pleasure to host you, and we hope to welcome you back soon and impress you once again with an exceptional level of service and hospitality. Hope to see you again and thank you for staying with us!

10/10 - 훌륭해요

Brad

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Work trip
The best hotel in Pleasanton
2020년 2월에 1박 숙박함
답변 제공: Manager 님, 2020년 2월 12일
Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our hotel. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함
답변 제공: Manager 님, 2020년 2월 12일
We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

8/10 - 좋아요

noelia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 1박 숙박함
답변 제공: Manager 님, 2020년 1월 12일
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 - 좋아요

jackie 님, floreida

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
well lit at nite.... fairly quiet except for road noise... efficient check in.. decent breafkfast..
2019년 12월에 1박 숙박함
답변 제공: Manager 님, 2019년 12월 23일
Thank you for sharing your experience with us. We appreciate the input referring to our hotel. We hope you'll return to see how we continue to improve our service and hospitality.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Breakfast area has only two tables.... It is very well lit at night.. The staff resolved the problem with the TV quicky
2019년 12월에 1박 숙박함
답변 제공: Manager 님, 2019년 12월 16일
Thank you for sharing this honest review and feedback about our staff and area. We hope to see you again in the future. Thank you for your valuable business.

8/10 - 좋아요

Ggmom 님, Burleson

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The oroperty is being remodeled and no downstairs rooms were available. Otherwise was fine.
2019년 12월에 1박 숙박함
답변 제공: Manager 님, 2019년 12월 10일
We appreciate the comments, especially with regards to your opinion of our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

4/10 - 별로예요

Muhammad

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
checked in the hotel around 11pm to find the rooms AC was off and inside temp was over 90 degrees! It took 2-3 hrs to cool the room to make it livable, Agonizing 2 hrs to wait such a late ar night.
2019년 8월에 1박 숙박함
답변 제공: Manager 님, 2019년 8월 19일
Thank you for your valuable opinion regarding our room. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet safe place, pool needs to be clean more often. Other than that good place to stay.
2019년 8월에 2박 숙박함
답변 제공: Manager 님, 2019년 8월 12일
Thank you for taking the time to share your comments regarding our pool. We are always looking for ways to improve upon the guest experience so thank you for sharing.

8/10 - 좋아요

Jesse

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 2박 숙박함
답변 제공: Manager 님, 2019년 7월 28일
We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

8/10 - 좋아요

Bogie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
No pool but good breakfast great price and great spacios rooms
2019년 7월에 1박 숙박함
답변 제공: Manager 님, 2019년 7월 22일
It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our breakfast and price. We hope to see you again to provide you with an exceptional level of service and hospitality.

10/10 - 훌륭해요

Jimmy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weekend getaway.
It was so clean. And very comfortable. Our only issue was children above us being rowdy.
2019년 7월에 1박 숙박함
답변 제공: Manager 님, 2019년 7월 9일
Thank you for sharing this honest review and feedback about our hotel. Please do come see us again.

8/10 - 좋아요

SC 님, Texas

출장 여행, 가족 여행
For the price it’s a good place to stay. They don’t have courtesy shampoo or conditioner so be prepared. Breakfast area is small only two tables. Not a large variety of breakfast food.
2019년 7월에 3박 숙박함
답변 제공: Manager 님, 2019년 7월 8일
Thank you for taking the time to share. We appreciate your feedback regarding our area and breakfast. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 7박 숙박함
답변 제공: Manager 님, 2019년 7월 1일
Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable & Quiet
Stayed 3 nights. The room was clean. Nice size TV all the amenities. Quiet area with close by shopping and restaurants. Free breakfast everyday. Waffles, cereal, bananas, yogurt, milk, and coffee. Hotel staff is very nice and helpful. I would definitely stay here again.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient for my schedule.
I didn't have an experience...... I was there on business not pleasure.

2/10 - 너무 별로예요

Gary Allan fan.

별로예요: 객실의 편안함
NOT GOOD
UPON ARRIVAL WE NOTICED THAT THE POOL WAS DUG UP. THEREFORE WE HAD TO FIND OTHER ENTERTAINMENT FOR THE KIDS. IT WOULD HAVE BEEN NICE TO KNOW THIS BEFORE WE HAD TO SPEND $75.00 ON OTHER ACTIVITIES.