외관

크릭사이드 인 & 스위트 여행 후기

2.5 out of 5
크릭사이드 인 & 스위트
1119 South Main Street, Willits, CA

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 944개 이용 후기 중 418개" "
평점 8 - 좋아요. 944개 이용 후기 중 325개" "
평점 6 - 괜찮아요. 944개 이용 후기 중 114개" "
평점 4 - 별로예요. 944개 이용 후기 중 49개" "
평점 2 - 너무 별로예요. 944개 이용 후기 중 38개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

6/10 - 괜찮아요

ChangSun

가족 여행
좋아요: 객실의 편안함
담배 친화적임
2021년 7월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2021년 8월 10일
Thanks for choosing to stay with us and for your review, we really appreciate it! We're glad to read that you enjoyed your stay with us overall, but we really want you to love your stay with us. Please do let us know if there is anything we can do to make your next stay even better. We hope that you will give us a chance to make your stay just perfect! Thanks again. Best Regards, Customer Care Team

10/10 - 훌륭해요

April

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was nice and quiet. The pool was too cold to swim in but the hot tub was nice.
2024년 4월에 4박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 11일
Hi April,We're glad to hear that you found our property nice and quiet during your stay. We apologize for any inconvenience caused by the temperature of the pool, but we're pleased that you were able to enjoy the hot tub. Your feedback is appreciated, and we'll certainly take it into consideration as we strive to improve our amenities for our guests. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future!Best Regards,Guest Experience TeamCreekside Inn

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good
2024년 4월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 9일
Hi David,Great to hear! If you have any other comments or need assistance with anything else, feel free to let us know. We're here to ensure you have a wonderful experience. We hope to have you here with us once more!Best Regards,Guest Experience TeamCreekside Inn

10/10 - 훌륭해요

Clarice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect spot, close to family!
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 3일
Hi Clarice,We're delighted to hear that our hotel was the perfect spot for you, especially being close to your family! We look forward to welcoming you back for another great stay in the future!Best Regards,Guest Experience TeamCreekside Inn

10/10 - 훌륭해요

Colleen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really nice rooms!
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 1일
Hi Colleen,Thank you for your kind words! We're thrilled to hear that you enjoyed our rooms during your stay. Providing comfortable and inviting accommodations is a top priority for us, and we're delighted that we met your expectations. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Best Regards,Guest Experience TeamCreekside Inn

10/10 - 훌륭해요

Olessya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The night host was super helpful attending to our needs. The hotel is very clean and is located in a quiet area, and has a cute courtyard with a fountain and benches. The breakfast was good, with a pancake machine and several kinds of coffee.
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 1일
Hi Olessya,Thank you for sharing your positive experience with us! We're delighted to hear that our night host provided excellent service and attended to your needs. It's wonderful to know that you found our hotel to be very clean and located in a quiet area, and that you enjoyed our charming courtyard with the fountain and benches. We're glad that you found our breakfast offerings to your liking, including the pancake machine and variety of coffee. Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future!Best Regards,Guest Experience TeamCreekside Inn

8/10 - 좋아요

Jerri

2024년 3월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 15일
Dear Jerri, thank you so much for the positive rating. We hope you had an amazing experience and enjoyed every moment during your stay with us. We look forward to your next visit already. Best Regards,Guest Experience TeamCreekside Inn

6/10 - 괜찮아요

Georgene

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
It was fine for a last minute stay over. Room was clean, pillows could use replacing, hot tub was nice. Our only complaint was that the breakfast didnt start till 8, which was after we left, so that was inconvenient. Most places that serve breakfast start at 6 or 7, which works better with our schedule.
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 27일
Hi Georgene,I'm glad to hear that you found your last-minute stay comfortable and that the room was clean! Your feedback about the pillows is noted, and we'll make sure to address this issue to enhance future guests' comfort. I'm pleased that you enjoyed the hot tub during your stay. However, I apologize for the inconvenience regarding the breakfast timing. Your input is valuable, and we'll take it into consideration as we review our breakfast service hours to better accommodate our guests' schedules. Your satisfaction is important to us, and we appreciate your feedback. If there's anything else we can do to improve your experience or if you have any further suggestions, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for a more seamless stay in the future!Best Regards,Guest Experience TeamCreekside Inn

10/10 - 훌륭해요

marianne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very comfy and clean room.
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 8일
Hi marianne,We're delighted to hear that you found your room comfortable and clean! Providing a cozy and tidy environment for our guests is one of our top priorities, and we're thrilled that we met your expectations. Thank you for sharing your feedback, and we hope to welcome you back for another comfortable stay in the future!Best Regards,Guest Experience TeamCreekside Inn

4/10 - 별로예요

hannah

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hand towels were wet like they were dirty. Parking lot view room had to keep the curtains closed hot tub wasn’t warm/hot
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 7일
Hi hannah,We apologize for the inconvenience you experienced during your stay. It's disheartening to hear that the hand towels were not up to our cleanliness standards and that the view from your room was not satisfactory. Additionally, we regret that the hot tub did not meet your expectations in terms of temperature. Rest assured, we take your feedback seriously and will address these issues promptly to ensure a more comfortable and enjoyable experience for our guests in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a more pleasant stay.Best Regards,Guest Experience TeamCreekside Inn

10/10 - 훌륭해요

casey

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very nice, hotel was clean and on the main street to everything.
2024년 3월에 3박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 7일
Hi casey,We're delighted to hear that you had a pleasant experience during your stay with us. Providing friendly service and maintaining a clean environment are priorities for us, and we're glad that you found our staff to be very nice and our hotel to be clean. It's fantastic to know that our central location made it convenient for you to access everything you needed. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable visit in the future!Best Regards,Guest Experience TeamCreekside Inn

6/10 - 괜찮아요

Bryan

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
This used to be super 8...very convenient location...but now it's not part of the Wyndham group and they are very nosy at the front desk...asking for everyones ID...but still a decent place to stay
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 27일
Hi Bryan,We appreciate your feedback regarding your recent stay with us. While we're glad to hear that you found our location convenient and your stay decent, we apologize for any inconvenience caused by our updated policies at the front desk. Your feedback is valuable to us as we strive to provide a comfortable and welcoming experience for all our guests. We will review our procedures to ensure they align with our guests' expectations. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an improved experience in the future.Best Regards,Guest Experience TeamCreekside Inn

10/10 - 훌륭해요

Donald

Ok good
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 16일
Hi Donald,Thank you for sharing your positive experience regarding the recent stay. We hope that you will continue to choose us!Best Regards,Guest Experience TeamCreekside Inn

2/10 - 너무 별로예요

Dylan

2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 16일
Hi Dylan,We're sorry to hear that you had a less than satisfactory experience during your stay. Your feedback is important to us, and we would greatly appreciate it if you could provide more details or specific concerns so that we can address them and make improvements. Your comfort and satisfaction are our top priorities, and we hope to have the opportunity to exceed your expectations in the future. Thank you for choosing our hotel.Best Regards,Guest Experience TeamCreekside Inn

6/10 - 괜찮아요

Celeste

2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 20일
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

8/10 - 좋아요

Gerald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 31일
Hi Gerald,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Best Regards,Guest Experience TeamCreekside Inn

6/10 - 괜찮아요

Shannon

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
We were staying on a January weekend and travelling with another small party. We arrived and I think there may have been 1 or 2 cars total in the parking lot. We requested rooms next to each other and perhaps it was because we had slightly different floor plans, but we couldn't get adjacent rooms, despite the place being almost deserted. The front desk agent did get us near each other, but also put us in the rooms that look out to the street (as opposed to the opposite side of the back parking lot) so we heard road noise the entire time. The room was clean and fine enough - pretty basic - but what was expected for the price. It was a cold rainy weekend and we arrived to find the room heat had not been turned on yet, so our room was freezing. Thankfully we were able to turn it on and left for a few hours so it had time to warm up, but thats a simple thing to think ahead for your guests, especially when the place is almost deserted. We had asked about the hot tub and told its working, but when we went out to it - it was freezing cold. Breakfast was incredibly basic - and the bread put out for toast was one day away from expiration. One of the people in our party tried to grab something at 10:05 and despite not a single other person in sight and the breakfast room still being open, the worker told her she was too late to even grab a yogurt. Front desk person less than friendly or helpful.
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 25일
Hi Shannon,We appreciate your detailed feedback regarding your stay with us, and we sincerely apologize for the inconveniences you faced. It's disheartening to hear that we didn't meet your expectations, especially with the room placement, heating, hot tub availability, and breakfast service. We truly value your input, and rest assured, we are addressing these issues with our team to ensure improvements. Regarding the room placement, we understand the importance of staying close to your traveling companions, and we're sorry for any confusion or inconvenience. In the future, we will make every effort to better accommodate such requests. We also apologize for the oversight with the room temperature and will take measures to ensure rooms are adequately heated, especially during cold weather. Our maintenance team will thoroughly inspect and monitor the hot tub to prevent any recurrence of temperature issues. Regarding breakfast, we appreciate your feedback on the limited offerings and the bread expiration date. We are reviewing our breakfast selection and ensuring that all items are fresh and up to standard. Additionally, we'll work with our staff to provide more accommodating service, even during the final minutes of breakfast service. Please know that your experience is not indicative of our usual standards, and we hope to have the chance to welcome you back for a more positive and comfortable stay.Best Regards,Guest Experience TeamCreekside Inn

8/10 - 좋아요

Linnea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was clean and attractive, and we liked the breakfast. The only problem was the heater which was noisy and did not warm up the room well.
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 25일
Hi Linnea,Thank you for sharing your feedback with us. We're delighted to hear that you found the hotel clean and attractive, and you enjoyed the breakfast. However, we apologize for the inconvenience caused by the noisy heater and its inability to warm up the room effectively. Your comfort is important to us, and we appreciate your patience. Our maintenance team will investigate the heater issue promptly to ensure a more comfortable stay for our guests in the future. We hope to have the opportunity to welcome you back for an improved experience.Best Regards,Guest Experience TeamCreekside Inn

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They have a cool automatic pancake making machine!
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 25일
Hi Susan,Thank you for your positive feedback! We're glad to hear that you enjoyed the automatic pancake making machine. We strive to provide unique and enjoyable experiences for our guests, and it's wonderful to know that this feature added to your stay. If your travels bring you back to the area, we look forward to the opportunity to welcome you for another delightful stay.Best Regards,Guest Experience TeamCreekside Inn

10/10 - 훌륭해요

Min

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay
We had a nice stay at this hotel. The hotel room is quiet at night with all the rooms facing inside. The room is clean. The bed is comfortable. There is a small table with 2 chairs. The staff is friendly. The simple breakfast is convenient.
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 17일
Hi Min,Thank you for sharing your positive experience with us. We're pleased to hear that you had a nice stay and found our hotel to be a peaceful retreat with quiet rooms facing inside. It's wonderful to know that the cleanliness, comfortable beds, and in-room amenities added to your overall satisfaction. Our friendly staff is committed to making your stay enjoyable, and we're happy to hear they contributed positively to your experience. We're glad you found our simple breakfast to be convenient. Your feedback is appreciated, and we look forward to welcoming you back for another pleasant stay in the future.Best Regards,Guest Experience TeamCreekside Inn

10/10 - 훌륭해요

Kimberly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was clean and extremely comfortable. Also very quiet and relaxing
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 12일
Hi Kimberly,Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you found our hotel clean, extremely comfortable, and enjoyed a quiet and relaxing stay. Providing a comfortable and serene environment for our guests is our priority, and we're pleased to know we met your expectations. We look forward to welcoming you back for another peaceful and comfortable stay in the future.Best Regards,Guest Experience TeamCreekside Inn

10/10 - 훌륭해요

Rob Misty

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 9일
Hi Rob,Thank you so much for your exceptional rating. We are glad that we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are surely looking forward to your next visit!Best Regards,Guest Experience TeamCreekside Inn

10/10 - 훌륭해요

Suzanne

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the layout with kitchen. Staff was very sweet and brought us extra blankets.
2023년 12월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 9일
Hi Suzanne,We're delighted to hear you enjoyed the layout with a kitchen at Creekside Inn Willits. Our staff strives to create a warm and accommodating environment, and we're thrilled they were able to assist with extra blankets. If there's anything else you need or if you have specific preferences for your next stay, please don't hesitate to let us know. We appreciate your positive feedback and look forward to welcoming you back for another pleasant stay.Best Regards,Guest Experience TeamCreekside Inn

8/10 - 좋아요

Jeanette

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Check in was easy. Good parking. Complimentary “breakfast” was toast, cold cereal, and pancakes 😕. Quiet area on the outskirts of town. Bed was VERY hard. Not bad but not great
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 5일
Hi Jeanette,Thank you for sharing your experience with us. We're glad to hear that check-in was easy, parking was good, and you appreciated the quiet location. However, we apologize for any disappointment with the breakfast offerings and the firmness of the bed. Your feedback is valuable, and we'll certainly consider ways to improve these aspects. If there's anything else you enjoyed or if there are specific preferences for your next stay, please feel free to let us know. We appreciate your visit and hope to provide an even better experience in the future.Best Regards,Guest Experience TeamCreekside Inn

10/10 - 훌륭해요

Irene

Wonderful, affordable, great staff!!!
2023년 12월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 5일
Hi Irene,We're thrilled to receive your positive feedback! It's wonderful to hear that you found our hotel affordable and that our staff made your stay enjoyable. Your kind words are truly appreciated. If there's anything specific you enjoyed or if there are ways we can make your next stay even better, please feel free to let us know. We look forward to welcoming you back for another fantastic experience!Best Regards,Guest Experience TeamCreekside Inn

10/10 - 훌륭해요

Victoria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 5일
Dear Victoria,Thank you for these upbeat ratings! We're extremely delighted to learn that you had a great stay and loved our hospitality. We'd love to see you choose us again on your next trip!Best Regards,Guest Experience TeamCreekside Inn

10/10 - 훌륭해요

Norbert

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Helpful staff.
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 5일
Hi Norbert,We're genuinely grateful for your kind words about our staff. It's heartening to know that our team's dedication to helpful service stood out during your time at Creekside Inn Willits. Your satisfaction is our priority, and we appreciate your recognition. If there's anything specific you found particularly helpful or if there are additional ways we can enhance your future stays, please share your insights. We can't wait to welcome you back for another positive experience.Best Regards,Guest Experience TeamCreekside Inn

10/10 - 훌륭해요

Anita 님, Stockton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast was sparce. No bagels and two quarter size pancakes. But service was great.
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 5일
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you appreciated the great service. However, we apologize for any disappointment with the breakfast offerings. Your comments about the limited options are noted, and we'll explore ways to enhance our breakfast selection. If there's anything else you enjoyed or if there are specific preferences for your next stay, please feel free to let us know. We appreciate your visit and hope to provide an improved experience in the future.Best Regards,Guest Experience TeamCreekside Inn

10/10 - 훌륭해요

Harold 님, wewoka

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff and convient to town
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Sabrina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 5일
Hi Sabrina,Ratings like these are a great boost to our overall functioning and morale. Thank you for choosing us! We hope to see you again!Best Regards,Guest Experience TeamCreekside Inn

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 5일
Dear Guest,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Best Regards,Guest Experience TeamCreekside Inn

10/10 - 훌륭해요

Gary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Reservations and check in was quick and easy. The rooms were clean and comfortable. I have mobility issues, so they made sure to give me an easily accessible room.
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 5일
Hi Gary,Thank you for choosing Creekside Inn Willits for your stay! We're pleased to hear that our reservation and check-in process met your expectations and that you found our rooms clean and comfortable. Ensuring accessibility for guests with mobility issues is a priority, and we're glad we could provide you with an easily accessible room. If there's anything specific you enjoyed or if there are additional ways we can enhance your future stays, please feel free to let us know. We appreciate your feedback and look forward to welcoming you back.Best Regards,Guest Experience TeamCreekside Inn

10/10 - 훌륭해요

DiAnna

2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 5일
Dear Guest,Thank you so much for your exceptional rating. We are glad that we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are surely looking forward to your next visit!Best Regards,Guest Experience TeamCreekside Inn

8/10 - 좋아요

michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 5일
Dear michael,Thank you for taking the time to leave us a rating of your recent stay at our hotel. We are thrilled to hear that you had an enjoyable experience and appreciate your 4-star rating. We are always striving to provide our guests with exceptional service and amenities, and we are glad to hear that we were able to meet your expectations. If there is anything that we can do to make your next stay even better, please do not hesitate to let us know. We look forward to welcoming you back to our hotel in the future!Best Regards,Guest Experience TeamCreekside Inn

8/10 - 좋아요

MARTIN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All-in-all it was a great property, especially for the price. AND, I would recommend your own pillow. They were the hardest ones I'd slept on in hotel/motel since my youth hosteling days.
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 5일
Hi MARTIN,Thank you for choosing us and for your positive feedback! We're delighted to hear that you found our property great, especially considering the price. Your recommendation about bringing your own pillow is duly noted, and we appreciate your honesty. If there are other details or aspects you enjoyed during your stay, or if there's anything we can do to make your next visit even more comfortable, please don't hesitate to share. We value your insights and look forward to hosting you again.Best Regards,Guest Experience TeamCreekside Inn

8/10 - 좋아요

Sean

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place and Location
Great place and Location. Rooms were comfortable and clean. Staff was excellent. The only downside was the breakfast. Which is understandable being there was few people staying while we were there.
2023년 11월에 3박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 5일
Hi Sean,Thank you for choosing us and for your positive feedback! We're delighted to hear that you found our place great, with comfortable and clean rooms, and excellent staff service. We appreciate your understanding regarding the breakfast, and we're constantly working to enhance our offerings. If there are specific details you enjoyed during your stay, or if there's anything else we can do to make your future visits even more enjoyable, please let us know. We value your insights and look forward to hosting you again.Best Regards,Guest Experience TeamCreekside Inn

10/10 - 훌륭해요

Roop

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great value and great people
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 5일
Hi Roop,Thank you for choosing us and for your positive review! We're thrilled to hear that you found our hotel to be a great value and that you encountered great people during your stay. If there are specific aspects you particularly enjoyed or if there's anything else we can do to make your future visits even more pleasant, please feel free to let us know. We appreciate your feedback and look forward to welcoming you back.Best Regards,Guest Experience TeamCreekside Inn

10/10 - 훌륭해요

Randy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 5일
Hi Randy,Thank you for the fantastic 5/5 rating! Your positive feedback is truly appreciated. If there are specific details you'd like to share about what made your stay exceptional, or if you have preferences for future visits, we'd love to hear them. We can't wait to welcome you back for another wonderful stay.Best Regards,Guest Experience TeamCreekside Inn

10/10 - 훌륭해요

Carrie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 5일
Hi Carrie,Thank you so much for your 5-star ratings! We will share this with the rest of the team to let them know to keep up the amazing work! Please visit again!Best Regards,Guest Experience TeamCreekside Inn

10/10 - 훌륭해요

Yvonne

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean and comfy. I loved the in room jacuzzi. I felt safe being a woman traveling alone. Staff was very nice. I'll stay there again next time in in town.
2023년 11월에 4박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 5일
Hi Yvonne,We're delighted to hear you enjoyed your stay at Creekside Inn Willits! It's fantastic that you found the room clean and comfy, and that the in-room jacuzzi added an extra touch to your experience. Ensuring our guests feel safe, especially when traveling alone, is a top priority for us, and we're thrilled to know you felt secure. Our team takes pride in providing excellent service, and your kind words about our staff mean a lot. We can't wait to welcome you back on your next visit to town. Safe travels!Best Regards,Guest Experience TeamCreekside Inn

10/10 - 훌륭해요

Charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 5일
Hi Charles,Thank you so much for the fabulous rating. We really appreciate your stay and sharing the word about us. We look forward to hosting you soon! Best Regards,Guest Experience TeamCreekside Inn

6/10 - 괜찮아요

Dustin

아이를 동반한 가족 여행
별로예요: 청결 상태
Pros: The location of this hotel is nice. The shower water got nice and hot. The parking lot felt safe and secure. Outside of hotel looked clean and up-kept. Cons: It was not very clean inside our room (102). The floors are stained and spots of ripped carpet, chairs looked like it’s been months since they’re been clean (there were 3 couch chairs in our room). The hot tub was hardly warm which was a real bummer. We let the lady know in the office and she said there was nothing she could do. The breakfast was horrible. Only pancakes were available and it was an automated machine. The pancakes were unbelievably small. I don’t think we will be staying here again.
2023년 11월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 5일
Hi Dustin,Thank you for sharing your feedback following your recent stay at Creekside Inn Willits. We appreciate your positive comments about the location, hot water, and secure parking. However, we sincerely apologize for the cleanliness issues you encountered in your room, and we understand your disappointment. To address this, we have implemented additional training for our housekeeping staff to ensure a higher standard of cleanliness in all rooms.Regarding the hot tub temperature and breakfast concerns, we're actively working on resolving these issues. We'll be addressing the hot tub's temperature to ensure it meets our guests' expectations, and we are exploring options to enhance our breakfast offerings. We understand your hesitancy to stay with us again, but we would love the opportunity to change your perception. If you decide to give us another chance, please reach out directly, and we'll make every effort to provide you with a more positive experience.Best Regards,Guest Experience TeamCreekside Inn

10/10 - 훌륭해요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved that they had free breakfast and i was able to book a room with 2 king beds! I cant find that anywhere
2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 5일
Hi Angela,We're delighted to hear that you loved the free breakfast and the option to book a room with two king beds at Creekside Inn Willits. It's our pleasure to provide options that meet your needs, and we're glad we could make your stay comfortable and enjoyable. Thank you for your positive feedback, and we look forward to hosting you again in the future.Best Regards,Guest Experience TeamCreekside Inn

10/10 - 훌륭해요

kristy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a nice property,a quiet stay. The fountain is peaceful and the pool/hot tub area is relaxing.
2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 5일
Hi kristy,We're pleased to hear that you had a nice and quiet stay at Creekside Inn Willits. It's great that you found the fountain peaceful and the pool/hot tub area relaxing. Thank you for your positive feedback, and we look forward to providing you with another enjoyable experience on your future visits. Safe travels!Best Regards,Guest Experience TeamCreekside Inn

8/10 - 좋아요

Akshay

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful courtyard
2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 5일
Hi Akshay,We're delighted you enjoyed our beautiful courtyard at Creekside Inn Willits! It's always wonderful to hear when our guests appreciate the inviting outdoor spaces. We hope you had a relaxing time, and we look forward to welcoming you back for more moments of tranquility.Best Regards,Guest Experience TeamCreekside Inn

10/10 - 훌륭해요

Luanne

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We will stay here again... very clean and safe and comfortable.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Michele

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay!
Nice, comfortable and affordable!
2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 5일
Hi Michele,We're thrilled to hear you found Creekside Inn Willits nice, comfortable, and affordable! Providing a positive and budget-friendly experience is important to us. We appreciate your kind words and hope to welcome you back for another enjoyable stay.Best Regards,Guest Experience TeamCreekside Inn

10/10 - 훌륭해요

Gregory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything I needed.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Patrick 님, Seattle

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
It had a wonderful no touch pancake making machine at breakfast!
2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 5일
Hi Patrick,We're delighted you enjoyed the convenience of our no-touch pancake making machine at breakfast during your stay at Creekside Inn Willits! It's always great to provide unique and enjoyable experiences for our guests. We hope to serve you those delicious pancakes again on your next visit. Thank you for your kind words! Safe travels!Best Regards,Guest Experience TeamCreekside Inn

6/10 - 괜찮아요

Rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cockroaches in our room
My family stayed here for one night just to get some rest before continuing on our long trip. The gal at the front desk was kind and courteous. My first impression was how beautifully kept the property was on the outside. Our room seemed nice and clean at first and we began to get settled in. Then I noticed that the freezer part of the mini fridge had not been cleaned and some old ice cream was left behind. No problem. I threw it in the trash. About an hour into our stay, I spotted a bug on the wall. Then another, and then more started moving around the walls. I smashed about 5. We got really freaked out thinking they may be bed bugs. They were going to move us to the room next door but we insisted on being further from this infested room and they were accommodating in moving us to the other side of the property. It was late and we were tired so moving all of our things in our pajamas was less than ideal. But the new room was free of bugs and after looking online I realized that the bugs were actually cockroach nymphs. Super gross but not as big of a nightmare as bed bugs would be. We were comfortable enough in the new room to get some sleep. The continental breakfast was slim pickings. There was a pancake maker and few grab and go items. I had a bowl of raisin bran and one of the gallons of milk in the fridge was going sour. Thankfully there was a newer milk jug. Honestly, for the price we paid for one week night ($141) we expected so much more.
2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 5일
Hi Rebecca,We sincerely apologize for the inconveniences you experienced during your stay at Creekside Inn Willits. We appreciate your understanding and patience in handling the situation with the bugs, and we're glad we could move you to a more comfortable room. Our team is committed to providing a clean and pleasant environment, and we're addressing the issues you mentioned to prevent any recurrence.We're sorry to hear about the disappointment with the continental breakfast, and we'll ensure a more satisfying experience in the future. Your feedback is valuable, and we're committed to improving. If you choose to stay with us again, we'll do our best to make it right. Safe travels!Best Regards,Guest Experience TeamCreekside Inn