표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 1001개 이용 후기 중 407개" "
10 - 훌륭해요
407
평점 8 - 좋아요. 1001개 이용 후기 중 252개" "
8 - 좋아요
252
평점 6 - 괜찮아요. 1001개 이용 후기 중 134개" "
6 - 괜찮아요
134
평점 4 - 별로예요. 1001개 이용 후기 중 74개" "
4 - 별로예요
74
평점 2 - 너무 별로예요. 1001개 이용 후기 중 134개" "
2 - 너무 별로예요
134
7.8/10
청결 상태
7.8/10
직원 및 서비스
7.2/10
편의 시설/서비스
7.8/10
숙박 시설 상태 및 시설
7.8/10
친환경
이용 후기
10/10 - 훌륭해요
실제 이용하신 고객
2021년 8월 9일
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
프런트에 체크인해주시는 분이 오랫동안 자리를 비우셔서 굉장히 오래 기다렸습니다. 그 외에는 가성비 괜찮은 곳이라고 생각합니다.
실제 이용하신 고객
2021년 8월에 1박 숙박함
답변 제공: B. Cardona 님, 2021년 8월 10일
Thank you for staying at the Sonesta Select Atlanta Norcross and providing your feedback.
4/10 - 별로예요
Geneva Adline
2024년 4월 21일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Price was excellent. Late arrivals and only one clerk. He was not fast. He was kind, respectful and honest. Place was with old dirty furniture, nasty carpets, sheets were clean, king bed was good, bathroom was clean. Breakfast is only continental.
Geneva Adline
2024년 4월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 23일
Dear Guest,Thank you for sharing your experience with us. We appreciate your feedback on the check-in process and the service provided by our staff members. We're glad to hear that you found our pricing excellent and that you appreciated the cleanliness of the bathroom and the comfort of the king bed. We'll take note of your comments regarding the condition of the furniture and carpets for future improvements. We hope to welcome you back again soon.
2/10 - 너무 별로예요
Stephanie 님, Raleigh
2024년 4월 19일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very unprofessional
Stephanie
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 20일
Dear Guest,Providing the highest level of hospitality is our number one priority. We apologize for the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
2/10 - 너무 별로예요
Hongtai
연인과의 여행
2024년 4월 16일
별로예요: 청결 상태, 직원 및 서비스
I'm at the front desk and no one is serving me
Hongtai
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 18일
Dear Guest,Your business is very important to us and we value your feedback. Please let us know about your experience so we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
4/10 - 별로예요
Darwin
2024년 4월 14일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Darwin
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 15일
Dear Guest,It is disheartening to see this rating. We would like to know more about your experience so we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
2/10 - 너무 별로예요
Akeem
2024년 4월 12일
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overpriced and needs to be renovated. Stains in floor and furniture. Dirty towels. Torn towels. After 5pm cleaning staff still floats the halls. Furniture in business center has rips and tears
Akeem
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 15일
Dear Guest,We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Our main goal is to make our guests smile and happy, and for this, we strive each day. We hope to serve you in the future.
2/10 - 너무 별로예요
Thea
2024년 4월 12일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Thea
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 15일
Dear Guest,We appreciate you giving your feedback about your recent experience in our hotel. Please let us know more about your experience so we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
8/10 - 좋아요
Breanna
출장 여행, 가족 여행
2024년 4월 8일
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Our room was nice and the sheets were clean. However the room stunk of weed, and the shower didn't have proper ventilation so mildew was growing. Other than the extremely thin walls it was good for a one nights stay.
Breanna
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 10일
Dear Guest,Thank you for sharing your feedback with us. While we're glad to hear that you found the room and bedding satisfactory, we apologize for the inconvenience caused Your comfort and satisfaction are important to us, and we take your concerns seriously. We will address these issues promptly to ensure a more enjoyable experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more pleasant experience.
10/10 - 훌륭해요
MOHAMMED
2024년 4월 5일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
MOHAMMED
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 8일
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
2/10 - 너무 별로예요
Jose
2024년 3월 25일
Jose
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 15일
Dear Guest,Your business is very important to us and we value your rating. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.
10/10 - 훌륭해요
Christian
아이를 동반한 가족 여행, 출장 여행, 가족 여행
2024년 3월 17일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay. We were in town for AAU Basketball. Couldn’t beat the price and cleanliness
Christian
답변 제공: Sophia CSR 님, 2024년 3월 19일
Dear Guest,A hearty thanks for your review with generous appreciation. We always ensure that we keep delighting you with our facilities and services. Our Team hopes to have the chance to serve you again on your next visit.
8/10 - 좋아요
Minh Thu
가족 여행
2024년 3월 16일
좋아요: 직원 및 서비스, 편의 시설/서비스
The staff checking me in was very professional with proper attire and no attitude. Room smells nice when you walk in, but it does need more lights since some of the lights are not working properly so the room doesn’t have good lightning. Bathroom is clean with hot water and good water pressure. The sink water pressure on the other hand is terrible to the point I was so frustrated that I just use the bathtub to brush my teeth and wash my face. Floor is a bit dirty but it’s way better than their other location in Duluth so bring a pair of slippers to walk around. Hair dryer is so weak that it took a long time to dry my hair. Bed is comfortable with thick blanket and soft pillows. TV is a little small, but works fine. It is located at a good location only 5 minutes from the Hong Kong Supermarket. The place is relatively quiet other than people keep slamming their door. I would definitely recommend this place and location. DO NOT STAY AT THEIR OTHER LOCATION IN DULUTH.
Minh Thu
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 19일
Dear Guest,Honest appreciation from our beloved guests and providing them with a comfortable stay is what we yearn for. Thank you for your lovely feedback. We are eager to see you again.
10/10 - 훌륭해요
Hoyt
출장 여행
2024년 3월 11일
Clean beds 🤓
Hoyt
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 12일
Dear Guest,We appreciate your comments regarding your recent stay! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.
8/10 - 좋아요
Keta
가족 여행
2024년 3월 4일
좋아요: 청결 상태
Property can use an upgrade, some fresh paint will do.
Keta
2024년 2월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 5일
Dear Guest,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel and will surely forward your valuable feedback to our team for improvements. I hope that we will impress you with exemplary service during future visits.
2/10 - 너무 별로예요
Alisher
2024년 3월 2일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Alisher
2024년 2월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 5일
Dear Guest,Your business is very important to us and we value your rating. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.
10/10 - 훌륭해요
IJEOMA 님, Bronx
2024년 2월 25일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
IJEOMA
2024년 2월에 4박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 27일
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
8/10 - 좋아요
David
2024년 2월 23일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bueno
David
2024년 2월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 26일
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
2/10 - 너무 별로예요
Gustavo
출장 여행
2024년 2월 22일
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Staff no good sorry
Gustavo
2024년 2월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 23일
Dear Guest,We appreciate you giving your feedback about your recent experience in our hotel. The conditions and service that you describe are not typical, Please let us know more about your experience so we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
4/10 - 별로예요
Tayyeb
2024년 2월 21일
Tayyeb
2024년 2월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 23일
Dear Guest,Your business is very important to us and we value your rating. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.
8/10 - 좋아요
Xandria
2024년 2월 19일
Xandria
2024년 2월에 4박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 21일
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
6/10 - 괜찮아요
Kimberly
연인과의 여행
2024년 2월 16일
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
The area didn’t seem safe and I was worried my car would be broken into. didn’t bother with breakfast as not great selection
Kimberly
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 16일
Dear Guest,Safety and security are our top priorities. All our guests feel safe and secure at our property. I would like to know in more detail about your insecurities to take corrective measures for your future visits.
10/10 - 훌륭해요
Reveca
2024년 2월 14일
Reveca
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 21일
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
2/10 - 너무 별로예요
Jaime
연인과의 여행, 출장 여행
2024년 2월 14일
별로예요: 편의 시설/서비스
They have a thief on the front desk
Jaime
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 15일
Hi Jaime,It is disheartening to read your opinion about our hotel. Please let us know more about your experience so we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
2/10 - 너무 별로예요
Darelle Iris
2024년 2월 13일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I originally paid for a king bed but that’s not what I received after checking in to Sonesta (Norcross). The Property was extremely dirty and it reeked a horrible smell of piss and cigarettes. The carpet was stained and the ceiling was falling apart. The towels had strange stains on them and there was hair on the bed linens. I requested a new room which was granted but there was still no difference. I’ve never experienced a hotel stay of this magnitude. I am forever scared from this experience. I planned a vacation that I really wasn’t able to enjoy. I saved money to enjoy a few days in Georgia visiting my best friend since we both were grieving but I now have to grieve this experience and a loss of money through the process smh …DO NOT STAY AT THIS PROPERTY!
Darelle Iris
2024년 2월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 16일
Hi Darelle,Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.
8/10 - 좋아요
Todd
2024년 2월 13일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Todd
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 14일
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
10/10 - 훌륭해요
Neri
2024년 2월 11일
Neri
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 12일
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
2/10 - 너무 별로예요
Erica
2024년 2월 8일
Erica
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 27일
Dear Guest,It is disheartening to see this rating. We would like to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
10/10 - 훌륭해요
Tawana
2024년 2월 7일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Tawana
2024년 2월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 9일
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
10/10 - 훌륭해요
Jemine
2024년 2월 7일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good place
Jemine
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 7일
Dear Guest,Thank you for your valuable opinion regarding our hotel. We strive to do our very best by accommodating every one of our guests. Our Team hopes to see you again soon and to impress you with our continued improvements.
2/10 - 너무 별로예요
Jimmy
2024년 2월 3일
별로예요: 직원 및 서비스
Hyb
Jimmy
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 5일
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.
10/10 - 훌륭해요
Neri
2024년 1월 31일
좋아요: 청결 상태, 직원 및 서비스
Neri
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 1일
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
10/10 - 훌륭해요
Cole
2024년 1월 29일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really enjoyable stay. Nice and quiet. Will say that we never had housekeeping during the stay which is not a bother by the way. Just surprised is all.
Cole
2024년 1월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 31일
Dear Guest,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!
10/10 - 훌륭해요
Leonel
2024년 1월 29일
Leonel
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 27일
Dear Guest,Thank you for taking the time to share your wonderful rating. We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
10/10 - 훌륭해요
Sung
2024년 1월 23일
Sung
2024년 1월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 27일
Dear Guest,Thank you for taking the time to share your wonderful rating. We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
10/10 - 훌륭해요
Deva Krupamma
출장 여행
2024년 1월 21일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Feel like home
The service was great and staff are very friendly. Slept like a log with comfy beds.
Deva Krupamma
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 22일
Dear Guest,Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
10/10 - 훌륭해요
Lawrence
2024년 1월 21일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One night get away
Great location. Comfortable.
Lawrence
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 22일
Dear Guest,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!
10/10 - 훌륭해요
Hylisha
가족 여행
2024년 1월 18일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is nice compared to other hotels near by.
Hylisha
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 18일
Dear Guest,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.
8/10 - 좋아요
ALEX
단체 여행
2024년 1월 16일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ALEX
2024년 1월에 4박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 17일
Dear Guest,Thank you for taking the time to share your wonderful rating. We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
6/10 - 괜찮아요
Sung
2024년 1월 15일
Sung
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 17일
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
6/10 - 괜찮아요
Nora 님, Flowery Branch
2024년 1월 15일
Nora
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 17일
Dear Guest,Your business is very important to us and we value your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.
4/10 - 별로예요
Kentatta
2024년 1월 15일
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
The floor in the room was dirty, the furniture was dirty hair in and on bed
Kentatta
2024년 1월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 16일
Dear Guest,We are very sorry to hear about the inconvenience caused by these issues, and we did not meet your expectations. Please note that your concerns have been passed on to our housekeeping team for improvement and will hope you give us another chance to improve our services. Our team is looking forward to hosting you again soon!
6/10 - 괜찮아요
Carletta
가족 여행
2024년 1월 15일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Carletta
2024년 1월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 16일
Dear Guest,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
10/10 - 훌륭해요
Angelica
2024년 1월 15일
Angelica
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 5일
Hi Angelica,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.
10/10 - 훌륭해요
Cristobal
2024년 1월 14일
Cristobal
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 16일
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
8/10 - 좋아요
Robert
연인과의 여행
2024년 1월 14일
좋아요: 직원 및 서비스, 편의 시설/서비스
Bed was fantastic, but furniture hardly fit for a porch. Breakfast was nice with eggs & sausage and such. Everything needed a thorough cleaning throughout the facility. Employees very nice.
Robert
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 14일
Dear Guest,We get inspired by the great feedback and comments we receive from the guests like you! Our Team thanks you for your support and are so glad we were able to provide you with such a wonderful experience. We assure you the best of our services at all times.
10/10 - 훌륭해요
Juan
2024년 1월 13일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Juan
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 16일
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
10/10 - 훌륭해요
Dina
2024년 1월 12일
Dina
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 14일
Dear Guest,Thank you for taking the time to share your wonderful rating. We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
10/10 - 훌륭해요
Linh
가족 여행
2024년 1월 8일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Linh
2023년 12월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 9일
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
4/10 - 별로예요
Kristen
2024년 1월 7일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Honest perspective.
Overall they stay there wasn’t much enjoyable. The towels had stains on them and was were dirty. The bed was too firm. Accessibility for a microwave was in the hallway and wasn’t clean at all! Also you have to have a $100 deposit just to affirm the room you book. Which to me is absolutely ridiculous! The couch in the room was also dirty with stains. More than likely will not stay here again.
Kristen
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 31일
Dear Guest,Thank you for bringing your concerns to our attention. We sincerely apologize for the inconvenience you experienced during your stay. We take your feedback seriously and will address the issues with our housekeeping team immediately. Regarding the deposit policy, we would like to highlight that it is mentioned on our websites too. Our team hopes to have another chance to serve you again.
10/10 - 훌륭해요
SON
2024년 1월 6일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
SON
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 9일
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.