숙박 시설 정면

워털루 인 여행 후기

2 out of 5
워털루 인
3951 E Budweiser Ctr, Stockton, CA

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 111개 이용 후기 중 41개" "
평점 8 - 좋아요. 111개 이용 후기 중 23개" "
평점 6 - 괜찮아요. 111개 이용 후기 중 14개" "
평점 4 - 별로예요. 111개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 111개 이용 후기 중 18개" "

7.0/10

청결 상태

7.8/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

2/10 - 너무 별로예요

Joey

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had two prostitutes and a pimp stay across from the hallway with us when I was on a softball tournament for my daughter had to call the police two times was up till two in the morning then a bunch of people came in alarm sounding and two cat bites outside our window. It was disgusting. There was pee on our towels, and it was the worst experience hotel I’ve ever had I do not ever recommend this to anybody ever anytime anyhow
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Jonas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Appreciate the friendliness
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

James

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 18일
James- Thank you for taking your time to share your feedback. It is disappointing to see from the rating given that your stay with us didn't meet your expectations. Alerting the front desk team of any concerns during your stay can help rectify any issues you may have occurred during you stay. We appreciate your feedback and wish you all the best in your future travels.

10/10 - 훌륭해요

Stephanie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was amazing very kind and friendly! The room was clean and spacious! I'm a very happy customer, I was pleasantly surprised after having a horrible experience and the budget in and suites the Waterloo inn was a breath of fresh air, highly recommend!
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 18일
Stephanie- Thank you very much for your review. Your feedback is extremely valuable to us and future guest, as we will keep striving to improve every guests stay with us. Look forward to you staying with us again!

10/10 - 훌륭해요

Merri

2024년 2월에 1박 숙박함

4/10 - 별로예요

Shannon

별로예요: 숙박 시설 상태 및 시설
No fridge, microwave, or desk with chair. Not even a hairdryer. Had only one large towel. Didn't even have a towel rack. Old and worn facility. It did have a working TV.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 16일
Shannon- Thank you for taking your time to share your feedback. It is disappointing to hear that your stay with us didn't meet your expectations. Alerting the front desk team for any amenities mentioned will help resolve these issues of concern and help you enjoy your stay; the hotel is still under going renovation. We appreciate your feedback and wish you all the best in your future travels.

10/10 - 훌륭해요

Jonas

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good staff and comfortable
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 24일
Jonas- Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

6/10 - 괜찮아요

Kianna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Price was decent
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 25일
Kianna- Jonas- Thank you very much for your review. We appreciate your feedback and look forward to welcoming you back soon!

10/10 - 훌륭해요

Jonas

2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 25일
Jonas- Thank you very much for your review. Look forward to welcoming you back soon!

10/10 - 훌륭해요

Jonas

2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 25일
Jonas- Thank you very much for your review. Look forward to welcoming you back soon!

10/10 - 훌륭해요

Jonas

2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 25일
Jonas- Thank you very much for your review. Look forward to welcoming you back soon!

10/10 - 훌륭해요

Jonas

2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 25일
Jonas- Thank you very much for your review. Look forward to welcoming you back soon!

10/10 - 훌륭해요

Jonas

2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 25일
Jonas- Thank you very much for your review. Look forward to welcoming you back soon!

10/10 - 훌륭해요

Jonas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 25일
Jonas- Thank you very much for your review. Look forward to welcoming you back soon!

8/10 - 좋아요

Jonas

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 25일
Jonas- Thank you very much for your review. Look forward to welcoming you back soon!

10/10 - 훌륭해요

Jonas

2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 28일
Jonas-Thank you very much for your review. Look forward to welcoming you back soon!

8/10 - 좋아요

Jonas

2023년 12월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 28일
Jonas-Thank you very much for your review. Look forward to welcoming you back soon!

10/10 - 훌륭해요

Jonas

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable
2023년 12월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 5일
Jonas- Thank you very much for your review. Look forward to welcoming you back soon!

10/10 - 훌륭해요

Sofia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet
2023년 11월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 1일
Sofia-Thank you very much for your review. Look forward to welcoming you back soon!

4/10 - 별로예요

Jonas

2023년 11월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 28일
Jonas-Thank you very much for your review. Look forward to welcoming you back soon!

2/10 - 너무 별로예요

Scott 님, Roseville

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
A#1 staff was great. UNFORTUNATELY this is the most bare bones property I've EVER stayed at in the US or overseas. It is a shelter with a bed. No desk. No legitimate furniture. Outside premised and windows feel like an abandoned warehouse. Go here to sleep... (I'm afraid to have slept on the bed and have yet to do it I will do lots more reviews by word of mouth as the people who came to visit me in the area were so distraught over the premises they said they would avoid it and tell others.
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 5일
Scott- Thank you very much about your feedback about our staff here at the Waterloo Inn. It is disappointing to hear that you stay with us didn't meet your accommodation standards. We are still undergoing the final phase of our room renovation(s). Please know property details and current renovation pictures are posted online for review to see before booking with us and know our front desk team is always available to try and rectify any issues you may have during your stay. We appreciate your feedback and wish you all the best in your future travels.

2/10 - 너무 별로예요

Fernando

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Run down .. every room smell like cigarettes, very rundown motel
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 5일
Fernando- It is disappointing to hear that your stay with us didn't meet your expectations. We are still in the process of completing our renovation and apologize that your accommodation standards weren't met. The Waterloo Inn is a fully non smoking hotel but guests are still able to smoke outside. Please know our property details and pictures are posted online before booking and our front desk team is always available to try and rectify any issues you may have during your stay. We appreciate your feedback and wish you all the best in your future travels.

8/10 - 좋아요

Jonas

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient
2023년 10월에 2박 숙박함
답변 제공: GM 님, 2023년 11월 5일
Jonas- Thank you very much for your review. Look forward to welcoming you back soon!

8/10 - 좋아요

Jonas

연인과의 여행, 출장 여행
좋아요: 편의 시설/서비스
Friendly staff
2023년 10월에 2박 숙박함
답변 제공: GM 님, 2023년 10월 31일
Jonas- Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

8/10 - 좋아요

Jonas

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient
2023년 10월에 2박 숙박함
답변 제공: GM 님, 2023년 10월 28일
Jonas- Thank you very much for your review. Look forward to welcoming you back soon!

8/10 - 좋아요

Esther

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not a bad area, there's several places to get something to eat.
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 28일
Esther- Thank you very much for your review. Look forward to welcoming you back soon!

8/10 - 좋아요

Jonas

2023년 10월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 1일
Jonas- Thank you very much for your review!

10/10 - 훌륭해요

Leamarie

2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 1일
Leamarie- Thank you very much for your review. Look forward to welcoming you back soon!

2/10 - 너무 별로예요

Cristian

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 24일
Thank you the rating of your stay. A detailed feedback is extremely valuable to us, as we will keep striving to improve every guests stay with us. Wish you all the best in your future travels.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would not recommend
Hotel is run down, not clean, non smoking room smelled like cigarettes. No end tables no clock.
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 24일
Dwight- It is disappointing to hear that your stay with us didn't meet your expectations. We are still currently awaiting final furniture pieces for our first floor rooms, which was alerted upon check-in if decided you did not to want to stay on our higher floors. The Waterloo Inn is a fully a non-smoking hotel, but guest are allowed to smoke outside. Wish you all the best in your future travels.

8/10 - 좋아요

Jonas

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
People were ok, friendly
2023년 10월에 2박 숙박함
답변 제공: GM 님, 2023년 10월 24일
Jonas- Thank you very much for your review. Your feedback is extremely valuable to us and future guest, as we will keep striving to improve every guests stay with us.

4/10 - 별로예요

David

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 17일
David- Thank you very much for your candid score of your recent stay at our hotel. Feedback is extremely valuable to us, as we strive to improve with each and every stay. I would greatly appreciate your comments about aspects of your stay so that we can make sure every guest has a wonderful stay. Look forward to welcoming you back soon.

10/10 - 훌륭해요

Neary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 16일
Neary- Thank you very much for the excellent score. Look forward to welcoming you back soon!

8/10 - 좋아요

KAZUNORI 님, Sendai Aobaku

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 16일
Thank you very much for your positive score. Look forward to welcoming you back soon!

8/10 - 좋아요

Polly

좋아요: 청결 상태, 직원 및 서비스
Clean bare bones.
I don't know what folks look for when they choose a hotel. I needed a place that took dogs. I have two, very small toy poodles. I also hate places that smell like old carpet. Now the Waterloo Inn is not luxury. If you want to pay more for that then you go somewhere else. The staff here is EXTREMELY friendly! I have been to many expensive hotels and the staff were less than kind. My room had a bare floor which I loved! My dogs had no issues with wanting to mess on the floors because they were clean. My bed was extremely comfortable. I will easily stay here again!
2023년 10월에 2박 숙박함
답변 제공: GM 님, 2023년 10월 15일
Polly- Thank you very much for your review. Feedback like this is extremely valuable to us and our future guests; as we keep striving to improve every guests stay with us. We look forward to welcoming you back soon!

8/10 - 좋아요

Rafael

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: GM 님, 2023년 10월 14일
Rafael- Thank you very much for your review. Look forward to welcoming you back soon!

8/10 - 좋아요

George

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Never been really nice environment close to food and freeway!
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 14일
George- Thank you very much for your review. Your feedback is extremely valuable to us and future guest, as we will keep striving to improve every guests stay with us. Look forward to welcoming you back soon!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent stay. We next will come back.
Mina was very helpful, friendly and dedicate. And she offer to upgrade without additional charge for the. She even gave me some lemongrass to expand my garden at home. Excellent service. Thank you
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 14일
Thank you very much for your review. Your feedback is extremely valuable to us and future guest, as we will keep striving to improve every guests stay with us. Look forward to you staying with us again!

10/10 - 훌륭해요

Yiming

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
not bad for stay
2023년 9월에 3박 숙박함
답변 제공: GM 님, 2023년 9월 10일
Yiming- Thank you very much for your review.

4/10 - 별로예요

Yaquelin

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It was alright what i didnt like is that it didn’t have microwave and refrigerator
2023년 9월에 2박 숙박함
답변 제공: GM 님, 2023년 9월 6일
Yaquelin- Maria de Lourdes Espinoza lizaola- It is disappointing to hear that your stay with us didn't meet your expectations. We apologize as the hotel is still under renovation and awaiting on amenities. Our front desk team is always available to try and rectify any issues you may have during your stay. We appreciate your feedback and wish you all the best in your future travels

2/10 - 너무 별로예요

J Jesus

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Bad
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 6일
Jesus- It is disappointing to hear that your stay with us didn't meet your expectations. Our front desk team is always available to try and rectify any issues you may have during your stay. We appreciate your feedback and wish you all the best in your future travels

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Place appeared clean but the reek of fabuloso means it may not be sanitized. The halls smelled of cigarette and weed, the staff did appear to be concerned of this when I mentioned it. The carpeting in the halls has definitely seen better days. Couple of dinners nearby and nearly every day food you can imagine.
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 3일
Michael- It is disappointing to hear that your stay with us didn't meet your expectations. We apologize for any housekeeping concerns you may have experienced. Our front desk team is always available to try and rectify any issues you may have during your stay. We appreciate your feedback and wish you all the best in your future travels

6/10 - 괜찮아요

Charles

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Check in was good friendly person outside was ok room was clean but very noisy from other people at 2:00 am in the morning
2023년 8월에 3박 숙박함
답변 제공: GM 님, 2023년 9월 3일
Jorge- Thank you for leaving us an review. Please know our front desk team is always available to try and rectify any issues you may have during your stay. We appreciate your feedback and wish you all the best in your future travels

10/10 - 훌륭해요

Yiming

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room wasn’t clean enough. Another anything will be fine.
2023년 8월에 4박 숙박함
답변 제공: GM 님, 2023년 9월 3일
Yiming- Thank you very much for the excellent score. Look forward to welcoming you back soon.

6/10 - 괜찮아요

Heather

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
No frills budget motel
The front desk staff were very friendly and helpful. We felt welcome. It's an older budget motel that has had some recent updates, so your expectation's shouldn't be too high. There's WiFi and a brand new smart TV, and air conditioning - but the bathroom is a little cramped and sparsely furnished. With the slippery bathtub, a grab bar INSIDE the shower would be better. And a couple towel racks would be nice; there weren't any at all. The mini fridge worked fine, but a microwave would have been good to have too.
2023년 8월에 3박 숙박함
답변 제공: GM 님, 2023년 8월 31일
Thank you very much for your review. Your feedback is extremely valuable to us and future guest, as we will keep striving to improve every guests stay with us. We apologize for any concerns you may have experienced as we are still completing renovations. Looking forward to welcoming you back again soon!

2/10 - 너무 별로예요

Richard

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I chose this establishment from a list offered on the website that showed a pool and breakfast. I drove 6 hours to have my grandson visit me and spend time at the pool and hang out. Only to find that the pool was empty and there was no breakfast offered. This put quite a damper on my visit and the activities I had planned for my trip. Can't trust the website or the property operators to be accurate in what they advertise,
2023년 8월에 2박 숙박함
답변 제공: GM 님, 2023년 8월 24일
Richard- It is disappointing to hear that our hotel didn't meet your expectations. Please know for future references, a call to the front desk team is always available and they can help clear up the confusion you had; none of our hotel reservation profiles claim the hotel offers a pool or breakfast. We are currently under-going renovations at the hotel, which we plan to bring those amenities to the hotel and will update our profiles when they come available. We appreciate your feedback and wish you all the best in your future travels.

10/10 - 훌륭해요

Rose M

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean and very professional great customer service and friendly staff will stay next time I'm traveling through there.
2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 22일
Rose- Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

10/10 - 훌륭해요

Mohsen

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Hidden gem Clean rooms Good service. Good rates
2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 22일
Mohsen- Thank you very much for your review. Your feedback is extremely valuable to us and future guest, as we will keep striving to improve every guests stay with us.

8/10 - 좋아요

Mario

좋아요: 청결 상태, 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 22일
Mario- Thank you very much for giving us an excellent score. Looking forward to welcoming you back again soon!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Average motel, just a place to sleep.
Its okay, just a place to stay for the night. Not the cleanest place. It's slightly below average, but it's reflected in the price.
2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 9일
Anonymous- It is disappointing to hear that your stay with us didn't meet your expectations. We apologize for any concerns you may have experienced due to current renovations still in process. Please know our front desk team is always available to try and rectify any issues you may have during your stay. We appreciate your feedback and wish you all the best in your future travels