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ABC 어코모데이션 - 534 플린더스 여행 후기

4 out of 5
ABC 어코모데이션 - 534 플린더스
1208/7 Katherine Place, Melbourne, VIC

이용 후기

6.8
평점 10 - 훌륭해요. 18개 이용 후기 중 5개" "
평점 8 - 좋아요. 18개 이용 후기 중 4개" "
평점 6 - 괜찮아요. 18개 이용 후기 중 5개" "
평점 4 - 별로예요. 18개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 18개 이용 후기 중 2개" "

7.2/10

청결 상태

7.2/10

직원 및 서비스

6.4/10

숙박 시설 상태 및 시설

이용 후기

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 숙박 시설 상태 및 시설
Great location location. That’s where it ends. Property needs repairs (door handles falling off, hole in door patched over with masking tape, broken towel rail, dirty marks on walls, gouges out of plaster on walls, carpet wrinkled/loose. Had a “surprise” $100 fee to my card directly from ABC accomodation - rang and questioned them - pointed out the extra “cleaning fee” was not mentioned at booking, on my reservation, on my invoice, at checkin or after checkout. Lastminute couldn’t help as it was a direct transaction by ABC. ABC at this point stopped taking calls, haven’t responded to emails or text messages. Have had to report it as an unauthorised transaction through my bank. I could live with the tired/worn room, but the customer service is deplorable.
2019년 3월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

Property has great beds so sleep was easy, there is NO parking - but long term parking close by if you want to pay $60 per day for your car, thick Mould on the bathroom fan (which they have said they will rectify), dishwasher was broken (which they also said they will now look at), cooking pans were not that crash hot but served a purpose. Best feature is its central location with walking distance to so many things, and trams/trains close by if you don't want to walk. Value for money was definitely there if you have a large family and don't need room service, parking etc.
2018년 10월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Good location close to trams, trains and cbd
Good location Good beds Needs some maintenance Kitchen tap was broken Rubbish bin was broken Couches were not comfortable at all Dishes needed to be washed before we could use them Toilet seat was broken Toilet roll holder was broken Shower base was discussing around the door. Mold on bathroom roof Tile floors Need a good clean
2018년 8월에 2박 숙박함

6/10 - 괜찮아요

Leigh

별로예요: 숙박 시설 상태 및 시설
Location is very central however apartment needs maintenance.
2018년 7월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Location and comfort
Excellent value for money property at heart of Melbourne.
2018년 4월에 3박 숙박함

8/10 - 좋아요

Mark

좋아요: 직원 및 서비스, 객실의 편안함
Great location, good price and the views of the Yarra down to the MSG are great The unit could do with some minor maintenance, some paint and a few loose fittings but otherwise good value

6/10 - 괜찮아요

lynda 님, melbourne

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not up to standard for the price
We stayed in this 2 bedroom apartment for 2 nights. Location was perfect. The apartment needs some attention to repair faulty, broken furnishings. Email sent to company when we had vacated, to advise of faults. No response. I was also charged an extra fee for linen. Which was refunded after complaining. Beware.
2017년 8월에 2박 숙박함

2/10 - 너무 별로예요

GA 님, Melbourne

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No show
Unfortunately the host was not contactable which resulted me in contacting lastminute to arrange a relocation who were commendable in finding a suitable solution. This process wasted a full day of our holiday and I would avoid this vendor on all accounts.
2017년 7월에 3박 숙박함

2/10 - 너무 별로예요

TEZ 님, SYDNEY

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
DO NOT BOOK
We turned up to hotel and no one was there to provide keys. Called key contact person left over 15 messages and over 5 SMS to no avail nor reply. Wasted a full day as concierge would not look after your luggage as they said they are a separate management company. Left with no where to stay for weekend LASTMINUTE.COM put us into contact with Relocation Services to find us something. Arrived at this hotel at 9:30am and was not settled into another hotel until 3:30pm. Had a very unhappy 4year old that we had to deal with on top of this. I think this agency ABC bookings are scammers. Concierge told us others have had issues with their bookings through ABC also and are unreliable
2017년 7월에 3박 숙박함

8/10 - 좋아요

Irma 님, Sydney

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Not too bad
Was very concerned about this apartment due to a lot of negative review. Had a much better experience than expected. It is not a serviced apartment - the info was misleading. It was quite efficient having a washing machine and a dryer but they were very noisy as the apartment was very little. No free parking. About 10-15 minutes walk to the city. Overall, not too bad.
2017년 7월에 3박 숙박함

10/10 - 훌륭해요

Victoria 님, perth

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
The handover of keys from the rep was easy and prompt. He was waiting to greet us when we arrived and was very pleasant and helpful. Apartment very clean, great linen and towels, washer and dryer was a bonus. Good security and a smoking balcony. Fully equipped kitchen, heater, very comfortable beds. Bathroom was spotless, lots of hot water. Would be great for a family. Would definitely recommend and would stay here again.
2017년 7월에 5박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 6월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Ok for the discount price
Was ok for our needs over a weekend but nothing flash. Beds quite soggy and uncomfortable. No saucepan or frying pan to cook with. Toilet seat broken and slides off. Was clean though. I wouldn't pay full price but it was a bargain for the location and facilities.
2017년 6월에 3박 숙박함

10/10 - 훌륭해요

Vivian 님, Adelaide

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location and great facilities
Very happy with the communication! Loved the location!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice to convenience everything's
It good I like it very nice and safety, but no reception on this apartment,

6/10 - 괜찮아요

terry 님, maroubra Australia

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
When I turn up the hotel it took me 45 mins to wait staff come to check in.. that was too bad!
답변 제공: Tina 님, 2017년 1월 9일
Hi Terry Thank you for your review. I am so sorry that you had to wait for staff to meet you for checkin. We do our best to meet all guests at the the time they arrange however on this occassion, our staff member was delayed due to another guest at another apartment being late. Kind regards Tina

8/10 - 좋아요

Emm 님, Papeete

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Confortable, Très bien situé dans le CBD
Très bien placé, à 2 pas du Sea Life et des tramways. Appartement bien aménagé, agréable : 1 lit 2 personnes, 1 lit superposé 3 couchages et 1 canapé lit et 1 autre canapé. Seul bémol : pas de réception sur place, il faut donc pouvoir joindre la veille les gérants de l'appartement par téléphone afin de convenir d'un horaire
답변 제공: Tina 님, 2016년 12월 16일
Hi Emm Thank you for your lovely feedback. As noted, we do not have a reception onsite but our caretaker will arrange to meet you at the apartment on the day of arrival to handover keys and brief you on the apartment. Simply let us know prior to arrival what your ETA will be and we will meet you. Kind regards Tina

10/10 - 훌륭해요

Silky 님, ACT

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Top location
Everything was good. One set of keys between 6 adults was a bit annoying. Would stay here again.
답변 제공: Tina 님, 2016년 11월 14일
Hi Silky Thank you for your wonderful review. I am so pleased you enjoyed your stay and we value your feedback and will definitely look at getting a 2nd set of keys for guests. Kind regards Tina