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아파르타 호텔 로마 II 여행 후기

2.5 out of 5
아파르타 호텔 로마 II
Calle 19 de Marzo No. 103, Zona Colonial, Santo Domingo, Distrito Nacional

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 54개 이용 후기 중 18개" "
평점 8 - 좋아요. 54개 이용 후기 중 15개" "
평점 6 - 괜찮아요. 54개 이용 후기 중 9개" "
평점 4 - 별로예요. 54개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 54개 이용 후기 중 7개" "

8.2/10

청결 상태

7.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Shaughn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 5박 숙박함

6/10 - 괜찮아요

Yves

2022년 2월에 1박 숙박함

2/10 - 너무 별로예요

Angel

2022년 2월에 1박 숙박함
답변 제공: Fernanda 님, 2022년 2월 7일
Muy buenos dias,Ud nunca notifico ningún inconveniente durante su estadía. Nos gustaría saber cual inconveniente tuvo,así podemos mejorar..

8/10 - 좋아요

Lenwood

2021년 10월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Don’t book online, book at the hotel
Window in shower wasn’t covered. Website price was 4x the price they had posted in the lobby, kind of bothered me a bit. Had lots of rooms empty, if I had of known this I wouldn’t have booked online.
2021년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Always a pleasure.
I just love this hotel. Right on the heart of zona colonial and safe. The staff is great and the housekeepers are like family.
2021년 5월에 2박 숙박함
답변 제공: juan 님, 2021년 6월 23일
gracias por su comentario sobre nuestro estamos siempre esperandole con los brazos abiertos

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love this place. easy access to the el Conde strip! Large beds
2020년 9월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Definitely needs to be upgraded. Same furniture for YEARS!!!! Staff very friendly and accommodating but again, this place neefs a face-lift.
2021년 1월에 1박 숙박함

2/10 - 너무 별로예요

Daniele

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Desayuno pagato e non servito
2020년 12월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2020년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hot water worked throughout my stay. Cleaning was consistent everyday. The wifi is not that great unless your room is in a certain area of the hotel (mostly by the elevator).
2020년 10월에 3박 숙박함

10/10 - 훌륭해요

RobertG. 님, Harlem

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always have a great stay at this hotel. They staff are very nice. The Roma is close to local bars, supermarkets, and discos. Cant wait to get back to my room 205!!!!
2020년 2월에 6박 숙박함

8/10 - 좋아요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good value
The room is large and comfortable. Good value for the price. The breakfast is really good and is free. My only complaint would be that upon arrival at check-in I was told that the hotel's credit card machine is broken and that I would have to pay cash. First, I don't believe that. Second, even if true, that should have been communicated to me before I left the US so that I would have sufficient cash to pay the hotel. I was forced to check out and check into another hotel which accepted credit cards.
2020년 7월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the space in the hotels are great and the staff are amazin
2020년 2월에 3박 숙박함
답변 제공: sinonimo 님, 2020년 3월 13일
We are glad that your stay there has been to your liking, we hope to see you soon.

8/10 - 좋아요

tairu 님, middletown n.y

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it was very basic hotel very clean staff was very friendly
2020년 2월에 4박 숙박함
답변 제공: Fernanda 님, 2020년 2월 12일
Happy that you enjoyed your stay! Was a pleasure to have you. Until the next time! Take care!

8/10 - 좋아요

Joyce

좋아요: 직원 및 서비스, 객실의 편안함
Good hotel on a budget.
Great place when you travel with pets. Convenient location on the Conde. Hotel is showing its age but the a/c, tv and refrigerator all work fine. Staff are very friendly.
2019년 12월에 3박 숙박함
답변 제공: Fernanda 님, 2019년 12월 11일
It´s always a pleasure having you and your lovely dog with us! Come back soon :)

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
communication was terrible room was not clean and I cant find a bottle of water in the room the Frigidaire was not plug in .
2019년 10월에 2박 숙박함
답변 제공: Fernanda 님, 2019년 11월 8일
Good morning Has we explain to you,we dont have mini bar service available in the room,usually the customers go to the supermarket,just one block from the hotel and get the necessary. Anyways sorry for any inconvenience

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Location is excellent (for me). Service is good, reception and housekeeping. Several issues with the rooms. I think the hotel has potential, he just need a lot of renovations. Quite outdated compared to several surrounding hotel properties.
2019년 6월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The location is excellent. Right in the heart of everything. The housekeeping and reception staff are all so nice, all shifts. There was something wrong every single day, something is broke/not working. Temporary fix was helpful and temporary but when so much other stuff is starting to have an issue, the temporary fix isn't even worth it. Wifi was iffy. TV channels are limited. Please do better.
2019년 6월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the WiFi needs work but i do love the hotel. Cant wait to see the staff again.
2019년 2월에 2박 숙박함

8/10 - 좋아요

Randal

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great Location
At the last minute I needed another room, and they were very accommodating.
2019년 2월에 1박 숙박함

2/10 - 너무 별로예요

giuseppe 님, la romana

별로예요: 청결 상태, 숙박 시설 상태 및 시설
A parte la disponibilità del personale reception tutto il resto negativo a cominciare dal bar ristorante collegato all'hotel
2018년 12월에 1박 숙박함

8/10 - 좋아요

phillip 님, west palm beach

좋아요: 청결 상태, 직원 및 서비스
Average stay at Roma 2
The staff was awesome and the room was clean. The only 2 issues I had was the power went out intermittently and the maintenance of the hotel need an upgrade
2018년 9월에 2박 숙박함
답변 제공: Fernanda 님, 2018년 9월 26일
Good afternoon Mr Phillip.Was a pleasure having you staying at Hotel Roma once more.We´re sorry about the power inconvenient ,we fixe it already and we give you the garantie of a our best services for the next stay! Thanks to prefer us!

10/10 - 훌륭해요

Coleman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Place, Great Value!
Great Stay! The hotel is located great & the staff was amazinh
2018년 7월에 6박 숙박함
답변 제공: Fernanda 님, 2018년 8월 10일
Thanks for your stay.

8/10 - 좋아요

Jorge

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Experiencias en el Roma Ii
Muy comodo y bien accesible el hotel. El personal muy amables tod@s. Tengo planes de volver a quedarme de nuevo ahi.
2018년 7월에 5박 숙박함
답변 제공: Fernanda 님, 2018년 7월 27일
Nos alegra que le haya gustado su estadía. Esperamos verlo pronto.

10/10 - 훌륭해요

Robert 님, NY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Aparta Hotel Roma 2
The Front desk person (Renalda) the dark skined house keep are so nice to me. I stay their every Feb. and May and they always give me my favorite room 203.
2018년 5월에 5박 숙박함
답변 제공: Fernanda 님, 2018년 7월 25일
Always a pleasure to have you home.

2/10 - 너무 별로예요

Franco

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Maybe wrong room or wrong hotel?
For 3 days no hot water,toilet at last I’ve had to fix it myself,was not flushing,I’ve tried every day more the ones to get thei attention.....no luck.
2017년 12월에 3박 숙박함

6/10 - 괜찮아요

RF 님, Chicago

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Rf Chicago
The hotel is in a good location in Colonel Zone, near everything..Restaurants, grocery store, night club...The hotel was friendly & welcoming...The problems : I moved to three different rooms because the safes in the rooms wasn't working properly & on the final room I gave up & stayed in the room & kept things in the safe that didn't lock..2) The TV didn't work in the final room at all. 3) the shower had good hot water in the day time, but low pressure & cold at night & there was no cover on the shower head, so it just shot out..The rooms where spacious & clean..overall the place needs some upgrades & would take another chance on them in the future.
2017년 10월에 3박 숙박함

10/10 - 훌륭해요

roman 님, dallas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great close to everything and good breakfast choic
Great location breakfast is teally good with 3 options room is very spacious and clean furniture in room very comfortable
2017년 9월에 7박 숙박함

10/10 - 훌륭해요

roman 님, dallas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great staff fernanda and linda are great and so is
always greatthe staff including fernanda and jenny are helpful and caring and nicole makes sure guests are happy
2017년 8월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great and Affordable
The location is perfect and the staff is super friendly. The rooms are clean and comfortable.
2017년 8월에 2박 숙박함

8/10 - 좋아요

Polly 님, DC

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Hotel
Expect things to be difference. The air conditioning, the safes, the furniture. The hotel is at best a 2 1/2 stars. I liked it for the price, and it was clean with large rooms. On level with some Best Western hotels in the states. The wifi worked sometimes, but the system is not designed for max occupancy with many users: however, their Cafe had excellent wifi just around the corner from hotel. Do not get a room on the street side, because it is noisy. Stayed here many times and I have no serious complaints. For the price, you pay for what you get.

6/10 - 괜찮아요

Herbert

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Moved to three different rooms during stay to address maintenance issues

6/10 - 괜찮아요

concerned 님, Altamta, GA

좋아요: 직원 및 서비스
Need updating
Had to go in three rooms before acceptable. First room was clean and bed not made up.

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very enjoyable the hotel is a little old but the staff is so pleasant that you hardly notice....had a wonderful trip....have plans to stay again in a week when I return to santo domingo

4/10 - 별로예요

malo 님, malo

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muy malo
el personal de limpieza me robó cosas de mi maleta

8/10 - 좋아요

Robert 님, Harlem

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
3rd trip
3rd time going three: front desk woman is the best. I think her name is Renalda! ( Very Helpful and Speaks English)

10/10 - 훌륭해요

Redman 님, Maryland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Right Spot
As always, I enjoyed my stay in the Dominican Republic. The people are very nice, the weather is fantastic, the beach is great and night life is excellent.

8/10 - 좋아요

Michael 님, B

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel. Great location and friendly staff.
Very pleasant experience. The staff was very friendly and the location was great.

4/10 - 별로예요

Harris

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bien situé mais le petit déjeuner inclut c'est une arnaque : un seul par chambre ..

8/10 - 좋아요

Jerome

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

Dan 님, Los Angeles, CA.

좋아요: 청결 상태, 객실의 편안함
Great location
Stayed from 4/14 to 4/19/2016. Good location. Close to shops and restaurants. Colonial Zone is walking distance.

10/10 - 훌륭해요

radames 님, San Juan,Puerto Rico

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great hotel to start!!!
superb!! very friendly staff!! the owners are the best!! great location,good wifi,comfortable ac and beds

8/10 - 좋아요

phillip 님, west palm beach

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
solo escape
Staff was friendly and kept the hotel cleaned...

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent location
Great stay. nice hotel!

10/10 - 훌륭해요

Thomas 님, Margate, Florida

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay here for tourism.
Was an amazing stay there. The AC was not that great but it is comfortable. IT is right off the conde so it is safe to be around. No problems at all. I would suggest this hotel if you are looking to have a central spot to visit all the nearby attractions.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel was clean, centrally located and the staff was awesome

6/10 - 괜찮아요

Darian 님, Rockford, IL

좋아요: 객실의 편안함
Brother's Trip to DR
The hotel is located in a busy part of town. El Conde the old community which I knew it would be loud and busy. Had some issues with our reservations as I don't believe they have a computer system to track who reserved what. They ended up upgrading us to a nicer suite in the end at the lower rate so that worked out well. The staff is friendly, and they were prompt when we asked for things. The iron sucks tho, and we did not have cable for the first two nights (but I didn't come to the DR to watch tv). Overall, I would stay there again but don't expect too much considering.

2/10 - 너무 별로예요

ERIC 님, NC

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Don't stay here..RipOff's!!
i stayed at this hotel and they are rip off's..I reserved the room online and had agreed to pay cash upon check-in and they still wanted to charge taxes..been staying in Dominican Republic for ten years and always pay cash and no taxes and sometimes get cheaper rate for paying cash..complained to owner and he just let his staff speak for him and said nothing..then sat in hotel lobby to use Internet while staying there, they did the same to other customers..my friends arrived days before me and paid cash and no taxes and showed the staff the receipts for what they paid, they just looked surprised..no other hotels operate like that..greedy staff/ owner

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Hot water was an issue. Evening staff need more training