grazie siamo contenti che il vs soggiorno sia andato bene

Dear guest, if you focus on the things you don't like you will only see those things, and you will miss out on the best in life. Of course Naples is not a model of a clean city, but the climate is good and the food fantastic. You are right to get to the B&B there are several steps, but did you notice the architecture of the staircase and the roof vaults? The washing machine is not broken it's disconnected because you have to pay to use it, you only had to ask. As for the shower if you wanted extra cleaning just ask.

Thanks your stisfaction is our mission

Sometimes it is enough to be less prejudiced and ask the staff for information and / or clarifications. The B&B is in a historic building that would certainly need maintenance, but unfortunately this does not depend only on us. We are on the second floor, not the third. The air conditioning in your room works great, you just need to select the remote control on the right position and not on ventilation, just ask the staff we would have helped you immediately. I'm sorry that you were disappointed by the breakfast, but I also remember that you always came to the breakfast room at 10.30 (breakfast ends at 10.00) and the waiter tried to serve you better with what was left over. Finally, the rubble that you saw in the courtyard, is only the material resulting from the renovation of an apartment in the building.