Staff ok and room is what you expect in magaluf.Hotel is very noisy. Pool is rubbish nobody uses it . Completly dead hotel every one goes to other hotel up the street. And if you have an all inclusive deal youve just wasted your money because you have to go to another hotel to avail of this and while its got a better pool to sit at the food is average and the drinks at bar are limited to vodka, everthing else has to be paid for. Theres one barman serving a lot of people causing a long 15 min queue and only 1 drink per person at bar means standing in a queue for hours in 1 day.