Warm, caring, friendly staff from the receptionist to the breakfast staff to the bar staff. Simply outstanding. Clean rooms with ample space and great showers. This hotel has a great location in-between Loch Ness boat tours and the Urquhart Castle, with an old cemetery and school house a short walk away. The bar at night has a few local patrons - always a sign of a good place.
I do not understand why it is only 2 Stars; this hotel and staff are a lot better than many of the 3-Star hotels I have stayed at. Come on, Hotels.com; upgrade their rating - it is well deserved.
Would return here again on our next trip!