We were given a room directly next to the back entrance of the hotel which backed to woods. We quickly realized the door to the back entrance would not lock or even close for that matter. The badge reader was missing as well as the camera which were obviously there at one point but only cables remained now. When we asked the front desk to move us, they could not help as all rooms had been reserved. We asked for the manager, but he was apparently out of the country. We went back to the room uneasy as we had two young girls with us two women, and heard people going in and out of the door throughout the night. We called hotels.com who immediately refunded our money for the second night's stay, and we were able to find another hotel. Needless to say, we were not able to get much sleep that night.